Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(11301 Reviews)

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Albert  - 

Verified Purchaser

Barcelo Bavaro Palace: amazing resort

Barcelo Barvaro Palace in Punta Cana is a true gem of luxury and relaxation! From the moment we arrived, we were greeted with warm smiles and seamless check in Our ocean front room was clean and the balcony with jacuzzi overlooking the turquoise water and beach. The beach has pristine white sand and lots of loungers and the water is prefect for swimming and snorkeling the water wildlife turtles and fish baby stingrays lots to see and for the walkers you have miles of beach to walk in both direct [... read more]

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CDCD  - 

Verified Purchaser

Royalton CHIC Punta Cana: TERRIBLE EXPERIENCE

Unfortunately we had a very bad experience at the Roylton Chic. Staffing - while some staff were great, shoutout to Raul, a great deal were not friendly. It was like we were bothering them. Food - this was a great disappointment. First dinner steakhouse, my wife had the Chicken brochette. Chicken pieces were so overcooked you could not eat it. Next morning we had a pickup at 9:30 to play golf. Went to the Diamond club for breakfast. Arrived at 8:45, ordered breakfast right away. Did not arri [... read more]

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Judent  - 

Verified Purchaser

Royalton CHIC Punta Cana: Worst experience ever!!

First time in my may may years of travel have I ever left a resort early. The noice from the pool and the construction/repairs was unbearable. Always being approached to buy spa packages from different employees. The food was terrible, always dry and overcooked. Service was non existent in many cases. Second day waited 45 minutes for our breakfast and finally had to leave as we were golfing. The final straw was when I watched my server reach over the kitchen counter and pick up all the ingre [... read more]

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Jennynettles  - 

Verified Purchaser

Secrets Playa Esmeralda Resort and Spa: Amazing Resort

We had an absolutely amazing experience at Secrets Playa Esmeralda from beginning to end. The resort is stunning, beautifully maintained, and the beach is truly breathtaking. From the moment we arrived, the staff made us feel welcomed, relaxed, and completely taken care of. The food was excellent with so many great options, and every restaurant we tried was delicious. The service throughout the resort was exceptional — friendly, attentive, and genuine. Our room was beautiful, clean, and very  [... read more]

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Louise  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Amazing resort

This resort was spectacular. The experience from checking in to checking out as perfect. The grounds were so impeccable and they worked on them daily. So clean and well kept. The rooms were 5 star with a living room suite. We were on the ground floor with a pool view. The staff came daily and cleaned & made up, replenished the fridge. So wonderful. There were 2 buffets for breakfast, 1 for families which was Ocean El Faro and 1 for adults which was El Beso. We went to the family one the first da [... read more]

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Private  - 

Verified Purchaser

Royalton Splash Punta Cana: Family fun

Lots of fun in the water park and pools. The beach was beautiful. We could only get into one À la carte restaurant as they were always booked, and the one we got into was not good, food was horrible. The food at the buffet seemed to be the same every day, so it got old, fast. The staff were good, helpful and friendly. Beautiful resort, sunny and hot the whole time, which was great! We all enjoyed ourselves except for the 2 days that my wife and I got sick

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Dlills  - 

Verified Purchaser

Secrets Tides Punta Cana: Fantastic holiday at Secrets Tides!

This was our second trip to Secrets Tides. We stayed in Preferred this time but the service is excellent no matter which section you stay in. It was nice to have the upgraded amenities. We particularly enjoyed the Privilege Lounges and the ala carte breakfast and being close to the ocean. The food and service at the restaurants was exceptional. We especially enjoyed the Patio and Meriaki. Staff are awesome, shout out to Jonathan our Butler who was always at our service and Juliana at the Privile [... read more]

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Dlills  - 

Verified Purchaser

Secrets Tides Punta Cana: Fantastic holiday at Secrets Tides

This was our second trip to Secrets Tides. We stayed in Preferred this time but the service is excellent no matter which section you stay in. It was nice to have the upgraded amenities. We particularly enjoyed the Privilege Lounges and the ala carte breakfast and being close to the ocean. Shout out to Jonathan our Butler who was always at our service and Juliana at the Privilege lounge.

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Private  - 

Verified Purchaser

Grand Sirenis Punta Cana Resort: Decent resort

This was the biggest resort i have ever been to, saying that i guess i just expected more from it. The seaweed was rolling in and they did not clean the beach only the small area in front of the executive section. Other resorts along this stretch had tractors that cleaned the beaches. There was a ton of cigarette butts in the sand as well. I didnt like the tour operators were at the pool the entire time trying to sell excursions (dont hassel me while im on vacation) we did some a la cart reserva [... read more]

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Jodi  - 

Verified Purchaser

Dreams Onyx Resort and Spa: Another AMAZING stay

Another amazing week at Dreams Onyx. This resort out stands the rest of them, they are so organized from the big details to the small ones. The staff and service are top notch. Preferred Manager Kaira and Jelissa in the lobby bar made a special inpact in my vacation. Make sure to see them on yours! Best restaurant is the French restaurant, the taco truck is also a must! The water slides are thrilling for adults as well. Loved the lazy river, but the beach is GORGEOUS. Great family resort , and i [... read more]

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NEVER AGAIN  - 

Verified Purchaser

Serenade Punta Cana Beach and Spa Resort: SFORM ERENADE PUNTA CANA BEACH AND SPA RESORT

CHECK IN WAS A NIGHTMER..ALWAYS ASK FOR 2 FLOOR OR HIGHTER BECAUSE I AM A SENIOR TRAVELLING ALONE.I WAS TOLD THER WAS NO ELEVATORS AND WAS NOT ASKED IF I COULD CLIMB STAIRS, I WAS GIVEN ROOM 7122 WHICHWAS ON THE BOTTOM FLOOR. NOT WHAT I WANTED. 10 FEET FROM MY ROOM WAS AN ELEVATOR AND I FOUND MANY MORE THE INFO FOR 2OR 3 FLOOR WAS CLEARLY WRITTEN ON FORM FROM THE TRAVEL AGENT THE BEDROOM WAS OLD AND TIRED...LOTS OF BLACK MOLD ON THE BEDSKIRT..CHIPPED COUNTER TOP IN BATROOM..CLOSET DOOR DID NOT [... read more]

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Private  - 

Verified Purchaser

Dreams Royal Beach Punta Cana: Love this resort

This was our 3rd time at this resort and once again it was fabulous. We were a group of 7 women and we booked through Robyn Murray who made the whole booking process seamless. Could not recommend Robyn enough.

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Private  - 

Verified Purchaser

Bahia Principe Escape Aquamarine: Beautiful resort!

The whole resort is so nice, so many places to walk. Food is fantastic, service was great as well. The only thing is if you want to go to the beach it’s a long walk or you wait for the trolley, which you might wait 10 to 15 minutes to get one.

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Sparkie  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Not Impressed!

⭐ Resort Review – El Besso Adult Overall Rating: 1/5 – Would Not Recommend ? Location – 3/5 The location itself was fine. Easy enough to get around, but nothing exceptional. ? Atmosphere – 3/5 General atmosphere was just okay. Nothing particularly welcoming or memorable. ?️ Rooms – 1/5 The rooms were the biggest disappointment. Very dated and poorly maintained Loose wall sockets and non‑functional AC Extremely dirty AC vents, clearly not cleaned in a long time Had to req [... read more]

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Private  - 

Verified Purchaser

VIK Hotel Arena Blanca: Great vacation

The resort is not new but the rooms are a good size and very clean. The bed was very comfortable. We found the staff very friendly and helpful. The food at the buffet was great and a good variety. The snack bar was also good. The grounds are well maintained. The beach is beautiful. I would definitely return to this resort. We had a great vacation

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Private  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Go elsewhere

This resort looks nice on the surface, but a lot issues when it comes to cleanliness of the rooms, maintenance of the resort and overall customer service. We ended up moving to 3 different rooms over the course of our stay to multiple different issues in the rooms- rather it be a leak in the roof, broken air conditioner or no hot water. If there is a problem in the evening they will not send anyone to help you. For a resort that was build in 2018 it looks as if it hasn’t been upkept in years  [... read more]

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Private  - 

Verified Purchaser

Royalton CHIC Punta Cana: Great for the price

We thought I was clean and well maintained. The staff were friendly and energetic. We enjoyed how close the pool and restaurants were to our room. Seating at both the beach and pool was limited after 9 am.

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Private  - 

Verified Purchaser

Paradisus Palma Real Golf and Spa Resort: Paradisus Palma Real in April

The hotel was well maintained given its age, spacious and clean and likewise with the guest rooms. The property is large and the buildings are spread out so there was quite a bit of walking for us. Staff were friendly and helpful. Disappointed could not find a coconut drink everyday and was not aware that it was available only on the weekend. The food was average except for the breakfast where there was quite a variety offered. Night shows were ok but not advertised ahead of time. I liked the  [... read more]

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Hannah  - 

Verified Purchaser

Riu Palace Bavaro: Could use improvement

Upon walking in the hotel the views were great. The room also looked great minus the minor panelling chips however, there were many mosquitoes as I don’t think there are any systems in place to deter them. Every night I killed at least 6. In addition to that our tissue box never got refilled once it was empty and I noticed that the soaps both in the room and public bathrooms did not get replaced either. A lot of my family ended up not feeling well by the end of our stay so I am not entirely sure [... read more]

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Shelly  - 

Verified Purchaser

Sunscape Coco Punta Cana: Price was best

Grounds were very nice and maintained. Room was good other than no drawers to unpack. So living out of suitcase was a hassle.Food was adequate, found alot of people aaying they were sick. Not sure from food or too much sun. Entertainment was excellent and team were great. Pool,not enough chairs or umbrellas so by 530 am all the chairs were saved with towels.we found multiple saved chairs were stolen with no regret from thieves when confronted. Solution more umbrellas and chair. Still we though [... read more]

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