I had no air conditioning for four days complained and nothing was done. While others comp and was given a new room. The staff was rude, one staff member insulted me in Spanish, I was thankful for another vacationer that understood the language. She told me of what the staff member said and it was very very rude. My vacation was all inclusive and the bar staff was telling me after 1 to three drinks I was not allowed anymore. It was the worst vacation I have ever had. I would like some kind of co[... read more]mpensation. The flights to and from were a waste of my upgrade as it was not an upgrade at all. I will never travel with Sunwing again.
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Saman -
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Bahia Principe Explore La Romana: Excepcentional Resort
Great hotel is located in a wonderful spacious green garden. Large swimming pools for adults and kids.Rooms are spacious and with loads of features. Excellent room service. Dinning services are amazing with a team of well trained personnel. Well maintained beach shoreline but sea water is merky due to river delta closeby.
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Jackie -
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Bahia Principe Escape Bouganville: tres beau
tres bien situer......................................................................................................................................................................................................................................................................................
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Bahia Principe Escape Bouganville: Nice place but too little for too much$
The place was clean and well groomed but it was too far from the airport and very much average to be called a luxury resort. The rooms were clean and bar fridge was always stocked and the AC was cold. The food is the same as most DR resorts. The people were friendly. Swim up was good and entertainment by the pool was fun. The other pool (quiet pool) was like visiting a funeral. I probably would not go back there unless it was much less money. The beach was not very nice and there were jellyfish.
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Bahia Principe Escape Bouganville: Nice Resort
Very nice resort, grounds, buildings and rooms beautiful. Food selection excellent, specialty restaurants very good and service excellent. Pools Nice and could always get a chair/lounger. Bar service at all bars excellent. Only problem - smokers everywhere, but we already read this online, and new what to expect. Most smokers rude (blocking entrances etc). With a large number of french canadian's and europeans present, you could expect to see alot of smokers.
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Sushort -
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Bahia Principe Escape Bouganville: Bahia Bougainville La Romana, Lovely resort
Third time the charm.this resort never disappoints. Amazing staff, cleanliness of the resort from the grounds to the cleanliness of the rooms. Food is amazing, always choices to be made from a la carts to the buffet. Evening entertainment in the adult lobby can be relaxing from either taking in listening to a sax or violin in one area or for the young at heart there is karaoke, 80s music, silent disco or Dominican entertainment. For those looking for a quiet pool, this resort has you covered[... read more]. For those looking for foam parties and lively activity there is the main pool and jacuzzi area close to the beach. Be aware that ocean swimming at this resort is not for everyone. The water is calm, but murky due to the river close by. Be mindful of the flags at the beach which will tell you whether it is safe to swim or not. Overall, this resort caters to the young and old.
A good old hotel — very clean, though the room decor could use an update. The beach is excellent — actually, it’s my favorite in La Romana, and I’ve stayed at all the beachfront hotels in the area.
As for the food, it was better during our first visit in 2023. This time, it felt a bit repetitive and not quite as good.
That said, we still had another lovely vacation and are already looking forward to coming back.
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Bahia Principe Escape Bouganville: Great 2 weeks
We had a wonderful 2 weeks at Bougainville. The weather was great, the sun was shining and the people are wonderful.
Rooms-
Our room was spacious and well maintained. No problems with water pressure or temperature, no bugs and the mini fridge was always re-stocked daily. The woman who cleaned our room did a fantastic job everyday.
Beach-
The beach isn’t the greatest but we have no problem with it.
We sat on the beach close to where the Jacuzzi bar is.
Marianeli or Josephina Dela Ros[... read more]a were always around taking drink orders and delivering them right to our chairs. Both of them always had a smile on their faces and were very friendly and joked around with us after they got to know us a little. Thank You both.
Leida, mi amiga, was sometimes the bartender and sometimes server on the beach as well. What a great person. Always happy and smiling and joking. My wife really got along well with her. I don’t think I ever saw her with a frown even when the bar was crowded. Thank you Leida.
Marcio was the bartender at the Jacuzzi bar and he could make whatever you wanted. He too was always smiling and talking to all the customers like he’s known them forever.
We don’t spend a lot of time at the pool, so I can’t really comment on the bartenders there, but the bar is always crowded and everyone’s having a great time so they must be great too.
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The entertainment crew were great. Always doing something and getting the guests to take part either at the pool or at the nightly entertainment.
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The food is good everywhere. We ate mostly at the buffet and they had great choices everyday. They had a different theme daily.
Breakfast and supper were at Las Dalias Buffet. Joaquin Rosario, Cesar A. and Maria (Fidel LOL) C. were always there and took care of water, drinks, wine or cleanup. They were always joking with the guests and made us feel welcome with their great smiles. These are just the names I got, but all the other workers in the buffets were just as nice.
We ate at 2 A-La-Cartes, Don Pablo and the Italian restaurant, and actually preferred the buffet.
Being on the Bougainville side, getting a reservation for the Italian restaurant is almost impossible, since it’s on the Grand side. We talked to guest services 3 times trying to get in and finally talked to Madelin at Guest Services. She told us we could have reservations at 9:00 P.M. but that was too late, so we told her to forget about it and walked away a little peeved. Little did we know she kept working for us and met us outside the lunch buffet a couple of days later and told us she got us a reservation at 6:15. We were very grateful for that and knowing that she didn’t just forget about us. Muchas Gracias Madelin.
Before going for supper, we always stopped at the Palmira Bar, near the lobby, for a cocktail. Ruben is the bartender there and he’s very good at his craft. Desire and Yajaira are great. After about 3 days, we just had to go sit down at our favourite table and the order came without having to ask. They were very friendly and we got to know them a lot better over the 2 weeks. Great people. Thank you very much ladies.
All in all, a very good holiday thanks to the people mentioned, and everyone at the resort.
If you’re looking for a beautiful beach and the turquoise blue water, then it’s probably not the place for you, but you won’t get a better experience or better service that you will get there.
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Viva Dominicus Palace by Wyndham: Viva Dominicus Palace by Wyndham: "A Home Away from Home + Sunny Weather"
A Familiar and Welcoming Stay:
We booked a 14-day flight and all-inclusive package through Sunwing, and this was our fourth visit to Dominicus Palace. Once again, it truly felt like "a home away from home." Our stay in the Superior Room near the beach, located in a renovated block of rooms, was exceptional. The room was wonderfully equipped with all the conveniences needed to feel at ease.
The overall atmosphere was lively and inviting, with an engaging animation team ensuring guests were en[... read more]tertained throughout the day. They led fun and energetic morning aerobics sessions, catering to guests of all ages with friendliness and warmth. Each evening, the administration arranged performances by talented local musicians in the main lobby, filling the space with the vibrant sounds of traditional melodies. Occasionally, we couldn’t resist joining in the dancing! A thoughtful touch for Italian-speaking guests was the special entertainment at the theater three times a week.
Sunny Weather and Relaxation:
The beautiful sunny weather added so much to our experience. Relaxing on the beach was pure bliss, with clean and comfortable lounge chairs always available. Daily towel changes were a welcome service that added to the convenience.
Room Amenities and Thoughtful Details:
The Superior Palace Room was both comfortable and well-equipped with modern facilities, including a safe and complimentary internet. Housekeeping provided daily service, ensuring fresh towels and essentials were replenished. A standout feature of the hotel was the filtered water stations on each floor, where guests could refill specially provided bottles. This thoughtful addition allowed us to stay hydrated while avoiding local water
a much-appreciated health precaution.
Constructive Feedback:
The internet connection in the room was slow and inconsistent, which could be improved for a smoother experience. We recommend that staff members who interact with customers learn a few basic English words to help facilitate communication.
Dining and Exceptional Service:
We dined primarily at the Restaurant Buffet “La Yuca” near the main lobby, while lunch was often enjoyed at the snack bar by the beach. The food was consistently delicious, with an impressive variety of dishes and expertly prepared specialties. One evening, I savored the most delicious Seafood Paella – Mediterranean style! The desserts were equally memorable, especially the house-made Vanilla and Pistachio ice cream. Drinks like wine and beer were served generously and promptly upon request. The restaurant staff offered attentive and efficient service during breakfast, lunch, and dinner, making the dining experience truly outstanding.
Personal Touch:
One of my favorite activities was taking a leisurely walk from Dominicus Palace to Dominicus Beach along a picturesque walkway. To the left, breathtaking views of the sea stretched out endlessly, while lush greenery surrounded the resorts. It was a serene and rejuvenating way to exercise while soaking in the natural beauty of the area.
Overall:
Dominicus Palace is a wonderful place to spend quality family time. For those traveling from Canada or other winter destinations, it’s the perfect spot to recharge and soak up the sun in the Dominican Republic. Truly a gem for an unforgettable vacation!
**However, we have some constructive feedback for Sunwing regarding the transportation from Punta Cana. On March 6, we were taken in a small SUV that had seen better days. What should have been a 55-minute journey to La Romana took over an hour and a half in cramped conditions, which was especially difficult after being on an aircraft for 4.5 hours. We would also like to understand the logic behind taking us to Punta Cana when La Romana Airport is closer to our destination
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Bahia Principe Explore La Romana: Nice vacation
Nice location, the room were clean, the staff was friendly. Julito at the hibiscus bar was the best.
The water for the shower was too cold. Never had a day with a warm shower.
Some fish and meat were overcooked.(roasted salmon on its skin at el pescador and pollo a la parmesana at the Il Capriccio)
Once our door was left open after room service.
I liked that every day there was a theme night at the buffet.
There’s only pepsi zero and 7up regular in the whole resort. It’s worse than p[... read more]epsi diet. No alcohol in the room fridge!!!
Chair were available near the beach every day.
Too bad the sea water was blurry and there were some jellyfish, the resort would be a 5 stars.
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Serra -
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Dreams Dominicus La Romana: An excellent resort!
Our group of 2 families (4 adults and 3 youth) had a wonderful stay here for 9 days in mid-March.
I have a lot of positive things to say about this resort, beginning with the Entertainment Staff. A big reason why we enjoyed this resort was Jerry. Jerry is an absolute delight and one of the highlights of our stay. He involved my 12- and 15-year-old boys in the games and activities throughout our entire stay. Always friendly and welcoming, smiling, dancing and entertaining! He even got my 15-yea[... read more]r-old son to dance! In addition to Jerry, other entertainers - Champion, Chicken Boy, El Baby added to the fun. Champion’s auction at the beach was another highlight!
The staff all around was great – from housekeeping to pool/lobby bar, dining and towel staff. A shoutout to Marcelo at the pool bar for his positive and fun energy!
Room was one of the nicest we have had at a resort, spacious and clean. Towel service was also excellent. No need for towel cards and the towels were always fresh and clean.
A La Carte restaurants were excellent – no reservations was a huge bonus, and we never waited more than a few minutes for a table.
Coco Café was great to have on resort – my husband and I went here for our morning coffees every day. Barefoot Grille at the beach was also great – pizzas were excellent for a midday snack.
The shows were entertaining – especially the Water and Circus shows.
Beach is beautiful – turquoise water and white sand. While not a challenge to get chairs at the beach, lack of shade was a bit of an issue. One of my only complaints is that those who pay for Preferred Club get better access to shade.
My only other complaint was the lack of activity post-11pm. And that’s saying something for someone who normally goes to sleep at 10pm! Some musical entertainment until midnight would be a nice addition. And while there is a sports bar and disco across from the a la carte restaurants, these were not well-publicized and therefore nobody seemed to go to them. The same holds true for the teen club (which my kids used but they were the only ones there).
All in all, an excellent stay at an excellent resort, thanks to Jerry and the rest of the entertainment staff.
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Bahia Principe Escape Bouganville: Good and can be even better
Very nice grounds, clean rooms, great food and friendly helpful staff.
It’s not for the beach lovers. Water murky and with sea grass.
There is a need for major upgrades to the water sports equipment.
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Sunscape Dominicus La Romana: Nice Resort
Nice hotel! Grounds were very nice. Rooms were clean. Beach was nice but rocky going into the water. Take water shoes. March break was busy. Getting up at 5:30 in the morning to get a Palapa for shade is not ideal. Service was mediocre. Food and drinks we’re mediocre. They were always out of something when you asked. Every drink the bartenders made they were always looking for the ingredients. Always. It was like they were doing it for the first time, every time.
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Tom G -
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Dreams La Romana: Beautiful Resort
Everything was top quality. The staff very friendly greeting you with an Ohla and a touch right hand to their heart. People play the stupid towel game and you’ll need to be at the beach/pool by 7 to play. Som towels won’t move till noon. Security should remove after one hr. We found the beach very busy with lounge chairs. Too many people for size of beach. ENCLAVE; Y or N ?
We had and there are specific places in the beach or pools that indicate Enclave Only. But we were never checked. I guess [... read more]someone complained and the last day, we were asked our room number. As far a a room, we had 7107. I’d say the best of the resort. TOTALLY PRIVATE. No one walking by, backs onto greenway and edge of resort. Be naked on patio if you’d like. Very quiet. 6 USB charging plugs. Food was good. Many items ordered was not what is expected. Like fried breaded chicken pieces in a Caesar salad. Lamb was very good. Adult section is better, no kids running up and down lobby area. Tennis and pickleball could use more exposure. The location is not even on resort map. Good gym. Would certainly recommend but would not return, mainly because of the small beach. Don’t waste your time snorkelling.
We liked that the resort was smallish so everything was close by. The beach was beautiful and the water was great. The food was good. The bar was very poorly stocked and they were all very inconsistent in the way they made drinks. The service in the restaurants was really not up to snuff. We kept having to remind them of our order. There were no stage shows, just some mediocre music in the lobby area. I’d say this is more like a 4 star. T
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Bahia Principe Explore La Romana: Non-stop noise
This was our first time staying at a resort, usually we explore a country independently. Trip central was super helpful and organized. The resort Bahia Precipe has beautiful buildins, gardens and pools, is well run and safe. The staff are professional, friendly, pleasant and helpful, the hotel's best asset. However, I am allergic to most of the food that was served and the resort did not seem able to accommodate food differences such as lactose intolerance and vegetarian diets. There was a lot o[... read more]f cross contamination between for example pork and other foods. There was entertainment every night. It was loud and mostly USA music, commercial and not authentic to the Dominican . We would have loved to attend a workshop in the first few days presenting Dominican culture, history, geography, economy and politics... We went on 2 off resort excursions where some of this information was presented by very knowledgeable guides (but with too much focus on Columbus and stops at cheap souvenir shops). Our main concern is the level of noise on the resort. It's almost impossible to get away from the noise. Loud music is constantly blasted from multiple locations simultaneously. Although a beautiful resort, the noise is why we will probably not visit this resort again.
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Sunscape Dominicus La Romana: Beautiful resort
The resort was very clean, food and beverages were very good. The staff was very friendly and were not pushy. House keeping was great especially Moraima. She always made sure you got what you asked for.
The hotel grounds and rooms are very clean; staff are cleaning all the time.
Food was excellent and service was great. The beach was not the greatest and the water was very murky and difficult to go in and out. The quiet pool was awesome but did not understand why the skimmers/jets were not working. Our room was too close to the entertainment area and was quite noisy. No diet sodas available at all
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Sunscape Dominicus La Romana: very good resort
every thing was good, rooms, drinks, service, pool, food, beach, could walk for miles, need water shoes in some places to get in the ocean, this is not a 5 star, so don't except it to be, always cleaning and repairing stuff, lots of activities, good for kids,
Excellent Adults Only resort with great restaurants and nightly entertainment. Food was plentiful with good variety in both the buffet, beach restaurants and a la carte selections. Pools and grounds, as well as common area bathrooms were kept immaculately clean at all times. Guest rooms were spacious and very clean and well stocked. Will definitely visit again!