Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3052 Reviews)

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Carla  - 

Verified Purchaser

Riu Latino: Amazing resort

Hotel was very clean, location was perfect not too far from airport. Staff were very friendly and Helpful. They were always on the go. Never seen any of them just standing around. Atmosphere and food was truly amazing. Will definitely be going back this resort and would recommend

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GGJack  - 

Verified Purchaser

Majestic Elegance Costa Mujeres: Lovely Resort with Overbooking Problems

We booked for a wedding almost a year in advance. Booked adult side of resort! When we got there we were told they had overbooked and we were offered same room on the family side. No discount offered. Not sure how overbooking can happen they only have so many rooms you would think once they were booked those rooms wouldn’t be available for anyone else to book. Other than that the resort was lovely but no better than some four star resorts we’ve been to.

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JoBou  - 

Verified Purchaser

Riu Palace Costa Mujeres: Really nice Resort!!!

Rooms were very clean and loved the bathtub when you need to relax, especially for moms or kids (to calm them down). We used the dining rooms quite a lot during our 10 days, but also the common kitchen area, which was without complaints. We used the pool a lot during our stay as the beach was full of sargassum. In the morning, it was fine as they cleaned the beach, but then it's back up again. We went in anyway, soaking our feet and taking pictures. But what we liked the most was definitely the  [... read more]

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Private  - 

Verified Purchaser

Planet Hollywood Cancun by Royalton: Fun in the sun!

The hotel room was clean and well stocked with water and pop daily. The food at the restaurants was superb. We enjoyed all the activities and entertainment choices. The check out process was easy and quick.

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Private  - 

Verified Purchaser

Riu Palace Peninsula: Great stay

Our family of six spent a week here over March break. Things we loved: staff, that it was easy going (not fussy about the small things), enough or almost enough chairs, the food was great… probably our family’s fave buffet ever, and we go to a lot of resorts, drinks, it was clean,..sand & water are nice. Towels are a cute colour. The path out front is great! I like that the gym is open 24/7 (even though I didn’t like the gym). Rooms were always cleaned nicely. Things that were fine: rooms, [... read more]

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Private  - 

Verified Purchaser

Breathless Cancun Soul: Beautiful ocean view

The room was beautiful and an ocean view,which was an upgrade. We were treated well with decent service. The food in the restaurants were also delicious. We were at the French/mexican and buffet. The room was very clean when we checked in. Maintenance was reasonable some improvement on general cleaning like floors/bathroom area could have been more detailed. When we checked in I felt pressured with the sales girl Andrea. We hadn’t eaten and had an early flight. It was not the time for sales. [... read more]

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Private  - 

Verified Purchaser

Secrets The Vine Cancun: Had a great time

We had a shaky start since we arrived late (past midnight). Seemed to be no one around to greet us. There was only one woman at the front desk and they didn't get the email about our friend's milestone birthday, but they worked with us to help make things better and ensure we ended up having a fun trip. We particularly enjoyed the water aerobics with Emmanuel and Rodrigo, the salsa lessons by the pool with Rodrigo, and Angel was such a great server who took care of our needs poolside. Helen, Tam [... read more]

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Private  - 

Verified Purchaser

Secrets The Vine Cancun: Decent

The hotel itself was not large. The layout made it easy to get around. Rooms: Decent. Our first room had a leak near a light and this caused us to move to another room with a connecting door which we did not like because we could hear the people in the room next to us. Service: Front desk when we checked in was not warm nor welcoming. Even if our arrival was early morning the person should have been more welcoming. We also messaged the resort several times explaining we are celebrating our [... read more]

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Pamela  - 

Verified Purchaser

Royalton CHIC Cancun: Lovely and Lively Hotel.

The hotel is very elegant and has a great location which is close to shopping and also the bus stop. I enjoyed the gym and restaurants, especially the buffet. They also have a coffee shop that I visited almost daily. This is a busy, lively hotel that appeals to all ages (adults). I had a great time!

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Private  - 

Verified Purchaser

Catalonia Grand Costa Mujeres: Never disappoints - 4th visit

This was our fourth visit to the Catalonia, we can’t find better quality or value. The food is high-quality, smoked salmon in the morning, 5th avenue outdoor lunch, great à la cart restaurants for dinner. A beautiful beach with very little sargasm, plenty of chairs, plenty of palm trees. large beautiful room in building three, overlooking the pool. A beautiful terrace to enjoy a good book and a drink. A wonderful entertainment staff offering yoga, Pilates, spinning at 10am. Salsa on the beac [... read more]

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BrandonL  - 

Verified Purchaser

Planet Hollywood Adult Scene Cancun by Royalton: 7/10

We stayed at Planet Hollywood for 7 days in the adults only-section in March 2026. Overall, we would give this hotel a 7/10 rating. The facilities itself were very good- great pools, lazy river, a movie theatre (shows about 3 movies a night) was fun and a 5 minute walk from the beach (where they cleaned the seaweed on shore daily, unlike other hotels we saw). They had lots more stuff available, but those are the things we used. One thing I found interesting was they close the pools at 7pm- w [... read more]

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Carol89  - 

Verified Purchaser

Riu Palace Costa Mujeres: Really big resort

The grounds were beautiful. Way too much walking for seniors. Unfortunately got very severe diarrhea 1 hour after eating steak at Elite Restaurant. Have suffered my whole vacation and am now being tested. The service was very good by staff. Our first room had a very lumpy unsupported mattress they couldn’t replace it. So we were moved to different room with a good mattress. The resort is very modern and well decorated. The flight times were terrible lost first and last day. So really not  [... read more]

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Private  - 

Verified Purchaser

Occidental Costa Cancun: terrible resort=HAS MUCH TO BE DESIRED

The rooms in the hotel were fine, however we had to ask for cleaning in the afternoon until someone showed up. We thought the food was terrible. Everyday in the buffets it was the same thing-chicken-either the leg or the wings or pieces of the other parts. The fruits were hard and cold. Vegetables were also hard and cold. In other words it is not at all up to par with any other resort we have been to. The beach was full of stones and sand. It is not what we had expected. The area w [... read more]

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Private  - 

Verified Purchaser

Planet Hollywood Adult Scene Cancun by Royalton: Great Resort

We had a great time at Planet Hollywood . Food was excellent at the Ala Carts, buffet was your typical resort Buffet. All the entertainment was good , pools clean & beautiful beach. Only negative was they need more umbrellas at the beach which really is an easy fix. The pool area could use more seating but not sure how they really could add more as the area is not very big around the adult pool. The room was clean & spacious but had a musty smell from the high humidity which they can’t control t [... read more]

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Eleni  - 

Verified Purchaser

Majestic Mirage Costa Mujeres All Suite Resort: Spectacular Resort

We can’t say enough on how amazing this resort was, from the grounds, beautiful rooms and layout or the resort the delicious food all top notch. But the best part was the staff they go above and beyond to make your vacation memorable! We will definitely be back.

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Private  - 

Verified Purchaser

Live Aqua Cancun: Best Adult-only All Inclusive

The premises are second to none as is the staff. Food is good though some menu items could be upgraded. Pools are fantastic and great beach. Rooms are nice with great views. Still is our favourite resort by far.

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Olga K  - 

Verified Purchaser

Riu Palace Costa Mujeres: Amazing stay and service!

Great beach and service, will coma again! Food and restaurants are outstanding, great variety and super tasty. Just a note that resort is a bit far away from airport and it is also confusing on arrival in airport. Other than that it was amazing vacation. Room keepers and staff extremely hard working people and keeping all running super smoothly. We had magical vacation !!!

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Private  - 

Verified Purchaser

Catalonia Grand Costa Mujeres: Food allergy alert

The resort itself was nice and clean however, if you have any food allergies beware. My husband has a food allergy to mushrooms and even after informing both the hostess and server in 2 different restaurants on the resort he was still given dishes that contained mushrooms. We reported this to guest services who did nothing other than apologize. I told them that this was very serious and a report should be filed as this could potentially be a life threatening mistake but they didn't seem too c [... read more]

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Private  - 

Verified Purchaser

Catalonia Grand Costa Mujeres: Beautiful resort

We liked the tropical grounds, the different pools, the relatively compact layout of the resort, the food and service at buffet and restaurants. Privileged access to Bloved restaurant for breakfast, lunch and dinner was really enjoyable. The long beach was good for walks. We noticed very little cigarette smoke within the resort, only a little at the beach, which was good. The resort does not provide detailed descriptions of room types, in particular the location of each category of room. We o [... read more]

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Private  - 

Verified Purchaser

Riu Palace Las Americas: Amazing resort

Just came back from an incredible vacation! Beach was beautiful, food great and the staff was so friendly. I want to thank Isai at the breakfast/lunch buffet for his incredible service. He remembered exactly what we drank , gave us a friendly fist pump as we entered and made us feel so welcomed! A real asset to the hotel !

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