This was a lovely resort that was easy to get around and very compact. Restaurants and pools were easy access. There was two things that prevent me from giving it a 5 star review. Firstly, every morning I had a really hard time finding a chair on the beach or at the pool. Even when I went to the pool very early (5:45 a.m.) the chairs were already saved, mostly by the butlers for their guests. More chairs are definitely required. The furniture is old, as is the refrigerators in the rooms. A [... read more]lot of the pool furniture was torn and tattered, and more often than not covered with bird droppings.
The food and the staff were amazing, special thanks to Sharlene who worked hard to get our party of 14 a table in the restaurants, and to Ted in the main restaurant who always looked after us. The staff seemed happy to be there. New Year's party was great!!!!
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Randy -
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Coconut Bay Resort & Spa: Amazing resort
The resort was well maintained, the facilities were great the food was excellent at all times. The staff were friendly and fun and very nice to talk to. The transfer from and to the airport was the fastest we ever experienced.
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BarberaJ&M -
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Sandals St Lucia Grand Bay: Definitely worthwhile with areas in need of improvement
This was our first time to a Sandals resort, and to St. Lucia. Overall, we are glad that we went, and there are some different strong points to this resort:
* The size of the resort is perfect. It’s big enough that there are places to walk around and things to see without it being too far to walk from any one place to another.
*The food was quite good and we had some very enjoyable meals and we liked the combination of restaurants where you don’t need a reservation and a few were you do.
[... read more]*The staff are quite friendly, and for the most part, the service was very good as they always attended to pretty quickly.
*We liked that you could go for a walk down the beach next-door and to pigeon Island conservation area.
* we like the mini lounge areas, some areas with fireplaces, which give it a good ambiance at night.
*we had a basic room and thought it was nice. It had a large TV.
*The beach was amazing: nice, white sand, always calm, very clear. Bring a snorkel as many people said this was some of the best snorkelling they could do off of a beach.
* The Jacuzzis are nice because they are actually heated and quite hot. we found at most resorts They are the same temperature as the pool so this was nice.
For the higher price paid there are some areas that we think are in definite need of improvement:
* The mattress was not comfortable. You could really feel the tilt in the mattress and feel each movement every time the person next to you moves. My husband did not sleep well at all every night and would not want to return for that reason alone.
* They have 2 basic coffee/cappuccino machines on the entire resort that make a very basic, not great at all, espresso or cappuccino. The machines kept breaking down and one morning couldn’t get one at all. We’ve had way better coffee in Cuba, Dominican, anywhere else we’ve been in fact. If you like a nice espresso or cappuccino, you’ll be very disappointed and if not, then it won’t matter to you.
* The lagoon pool is very old and majorly showing its age to the point that we heard people say that they didn’t even think it was supposed to be for swimming. It looks like it’s full of brown algae, when, in fact, it is just the turquoise paint all worn off in most areas now. we did swim in it and it was not nearly as bad as It looked, and it was very large and you had it to yourself because of the fact that most people wouldn’t go in it.
* the Main two pools are nice, but are not heated. It looks like they gave up on the older pools as they didn’t even provide umbrellas near the sun loungers for those pools. There were a couple of days where some of the pools have a lot of debris floating and they had to close the hot tub one day because it was cloudy.
* Compared to other resorts I been to we found that at this resort there is not enough loungers with good shade and people would get up at 6:30 AM to reserve them and so if you try to find one closer to 8 AM there was limited options left and this took away from some of the enjoyment as you couldn’t sleep in on vacation.
* they had a couple of really nice swinging lounger beds, but nobody used them most days because they had no shade over them when this would be a simple fix.
* if you wanted to rent a nice lounger bed with full shade They charge $130 US for one day. There’s shameful when they are already charge a premium for you to go there. Most days we noticed that most of those bad sat empty.
* they really should provide a towel for in your room for anyone arriving later because it was not easy to find a towel to go swimming around 430 or 5 PM when we got there and the person collecting dirty towels gave us a lecture when we asked for one as she had to go find some.
* although, for the most part, we thought the service was pretty good. We found that compared to other resorts at breakfast we sometimes had to wait quite a while to get a table in either restaurant. Our first morning we chose the à la cart breakfast and it took about 45 minutes and they told us that this was the usual weight time. I tried to order orange juice twice that morning and I never came. We ate there on two other mornings and it was quicker, closer to around 25 or 30 minutes. It seems that some days they might be short staffed. Overall at times it seemed like their system for serving was an issue because there would be lots of people around, but they each had individual jobs and things seem to take longer because they would say oh someone else is going to come and get that for you. Likely you’re on vacation and it’s a beautiful spot so you can just sit and relax while you wait to have your order taken or to get a drink or to get your food etc. but relative to an average restaurant it often took quite a long time.
* The lobby bar was only open from 4 PM until late evening. For the size of the resort, we found the two open bars, side-by-side near the pool were not ideal as there was nothing on the left side of the resort, if you were laying there for the day. Ironically, the only time we ever had someone come and ask if we wanted to drink was one day when we were laying near the two open bars.
Being our first sandals resort, we can’t compare it to any other of their properties. For the price point, there are some things which others might find disappointing but overall it was a very strong resort with a lot of potential for being a top resort, because the property itself is beautiful and the staff were very friendly. If you are going, be sure to book a helicopter transfer, because the ride from the resort is long and can cause motion sickness while the helicopter transfer on the way there was a highlight of our trip!
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Private -
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Coconut Bay Resort & Spa: St Lucia-Coconut Bay Resort
Great hotel within 5 minutesof the airport but very little noise as flights were late in the day and few in number. The resort is aging but the faciliites and rooms were in very good condition. Access to pools and grounds was great.Not crowded at all even though they said they were fully booked.
The staff were very friendly and helpul.Queenie our housekeeper left very inspirational notes each morning and the staff at the bars and restaurants were great.
We went on a land and sea excurion by ka[... read more]tamaran.Very enjoyable but a little pricy at $153 US each. The only downside of theis resort was the lack of nightly entertainment.
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Private -
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Coconut Bay Resort & Spa: Great Holiday!
Coconut Bay is a family friendly resort with excellent food choices, incredibly friendly and attentive staff, a wide variety of entertainment options, well maintained grounds and gardens and a Waterpark right on site. The rooms may be a little dated but are clean and in good repair and with so much to do, we didn't spend a lot of time sitting in our room. Terrific vacation!!
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Private -
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Bel Jou Hotel: Beautiful Views
The Bel Jou was a great place to stay. Smaller resort that did not disappoint.If you are looking for luxury and to be waited on hand and foot this may not be your place. Pool bar was self serve and rooms are pretty basic. For us, the breathtaking views, the amazing food, the fantastic/friendly staff and this clean/ well kept resort made our trip one of our best vacations yet!!
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Private -
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Royalton Saint Lucia Resort and Spa: Excellent experience
Nothing negative to say about our stay at Roylton St, Lucia.
Food, drinks, cleanliness, staff, entertainment and grounds all great!
We had a swim-out room and enjoyed the privacy level it provided.
We will definitely return in the future!
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Brando Mack -
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Sandals St Lucia La Toc: Beautiful resort & so relaxing!
Pros: 1. Food was amazing. Water and food didn’t make us sick. 2. Beautiful scenery/greenery 3. Perfect resort for honeymoon/wedding as it’s not too loud during evening/night unless your right beside the pavilion, which is where the party is
4. Three pools is great
5. Staff was so friendly
Cons: 1. Beach is rough (was red flag half the week) 2. Hour long drive from the airport makes you nauseous if you suffer motion sickness 3. Beach is open to public so occasionally you’ll get the od[... read more]d local trying to sell you stuff or private vendor/guide that isn’t organized by Sandals
Overall, my Wife and I enjoyed the resort tremendously. We didn’t want to leave after our week was up as it was our elopement/honeymoon. The other 2 resorts on the island have their own pros and cons, but we would definitely return to this resort if we went back to Saint Lucia.
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Private -
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Royalton Saint Lucia Resort and Spa: Beautiful resort
I was at the resort 6 yrs ago and had a wonderful restful vacation.
I thought I would try it again also with the diamond club as last time. The butlers were incredible but some of the amenities had changed. The food was good and plentiful.
Dorato, Hunter and Zen were the best, but Calypso was pretty good too, but I would definitely skip the Tex Mex!
The service in all the restaurants was excellent and cheerful.
Entertainment was well done and lots of fun.
Royalton is the way I travel.
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Private -
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Royalton Saint Lucia Resort and Spa: Beautiful Resort
This hotel grounds are clean and well kept with greenery nicely positioned through out. The public areas are convenient located for easy access. The rooms are large with ample living space. Our room was very clean, and we had daily room upkeep. The buffet dinning was more than adequately stock with plenty of different food selections. The a la carte restaurants were easy to make reservation with very tasty well made dinner options. The staff, wow, I have no words to describe the friendly caring[... read more] service level we received. From housekeeping Beverly was so sweet and attentive, she kept our room spotless. The butler service Benjamin and Merkel were very patient and always willing to help and last but not lease Deana (not sure of the correct spelling) in the buffet dinning room was awesome she went above and beyond to look after us. She made sure we were happy with our meals and drinks selections. The evening shows and night life were entertaining and interactive as well!
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Private -
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Royalton Saint Lucia Resort and Spa: Very Relaxing
This hotel did not disappoint. Travelled October 13th - 20th, 2023. The hotel was well laid out and easy to navigate. We did Diamond Club, which I would highly recommend. Our butlers Marissa and Shadrach went above and beyond to ensure we were well taken care of. The food was very good. We always found something on every menu and even tried a few new foods.
The island is hot! Make sure you reapply your sunscreen. We spent most of our time in the pool and went in the ocean a few times. B[... read more]oth locations were great.
We would recommend a private transfer as the journey is just under 2 hours from the airport. We used Mark at Rising Sun Taxi. He was knowledgeable, friendly and fun. He made the ride interesting and informative.
We did get the Presidential Ocean View Suite. It was huge. There were lots of areas to sit and relax.
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Private -
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The Landings Resort and Spa St Lucia: Dream-Come-True!
The Landings was a dream-come-true! We just came back from a week there with our three kids (8, 11, and 14). Our 2-bedroom suite was unbelievable with everything you could possibly need, including 3 bathrooms, fully functional kitchen, living room, large table, in-room washer and dryer. All appliances and products were top-brands. The rooms were cleaned to perfection each day and we never had to ask for anything, because it was already done! We had 2 balconies, one looking out to the other build[... read more]ings and the other looking out over the marina, which was so beautiful and interesting to see the boats. Each building had an elevator and stairs. The resort is gorgeous with all amenities. My kids especially loved the main pool. We used the kids club twice and the worker there was so kind! The beach is beautiful with lots of chairs and umbrellas. The view from the beach was one of the most gorgeous I’ve ever seen! The resort layout can be a bit tricky, but there are plenty of workers in carts/buggies to drive you back and forth if you need to visit another part of the resort that would otherwise be a long walk. Most of the places we visited were within 2 minutes of walking, though. The service was always attentive and friendly. The resort is quite quiet and has a relaxing vibe, which suited us well. There was entertainment one evening only, but this was fine for our family. We had a buffet breakfast every morning with lots of choices, including vegetarian and gluten-free. Lunch was at the Callaloo and Dinners at the Palms or Callaloo. There were vegetarian and gluten-free options, but I would have preferred more menu choices, as we ate there so frequently. I think this was due to the low capacity during the quiet season. The service was amazing and the meal presentation was beautiful. My kids loved the hot or cold towels given to freshen up before each meal. We did one excursion with a private catamaran sunset cruise, which the concierge booked. It exceeded our expectations! We would highly recommend the Landings and would not hesitate to go back to the again!!
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Zoetry Marigot Bay Saint Lucia: Great food and Service
We were looking for some serious quiet time. We got it! The room was great for us, as we requested to be close to the ground with all of the stairs we knew about. They totally accommodated us.
The check in was a bit of a process and there were only 2 couples, but we made it to our room amd were super happy with it.
It was very hot when we went mid September which we also knew about. The pool was very warm so the only place to go to get relief was our room, which we ordered room service[... read more] 4 times because it was so hot out. Room service was amazing!
The resort itself could use some TLC. It is dated, but super clean and comfortable. The 1461 and Hurrican Hole were our breakfast and dinner go-to's. We always ate at the pool for lunch. Loved the sushi and fish and chips!! Also the bakery....wow. my pants still don't fit.
On a side note, there is nowhere to walk around and explore, no shops or anything like that so be prepared for some R and R. Enjoy!
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Private -
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Zoetry Marigot Bay Saint Lucia: Highly recommend!
We had an amazing week at the Zoetry Marigot Bay. The room came with a plunge pool and overlooked the beautiful bay. The staff were warm and lovely and we were well taken care of. Shout out to Rochel who made sure all our needs were met in a timely way! Saint Lucia is a dream and we would go back in a heartbeat!
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Private -
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Stolen Time Saint Lucia: We'll Be Back!
Stolen Time is a wonderful resort. It features many positives. It's small and intimate; it's quiet and relaxing; the food is excellent (both buffet and a la carte); the staff are friendly and helpful; the beach and water are incredible. The staff were very much on the ball. We desired for nothing! There was always a drink available, a clean towel ready...and the overall cleanliness and upkeep of the resort was top notch! If this sounds appealing, then Stolen Time may just be the place for you!
[... read more]
ROOM
My fiance and I stayed in a Premium Beachfront room. It had a traditional Caribbean look and feel (note; this resort is not modern...keep that in mind if it's important to you). It was sizeable with a comfortable bed and a huge bathroom. Feather or memory foam pillows are available (just ask the concierge). Next time we want to try the poolside suites...but really, given the size of the resort you cannot go wrong with any of the rooms.
FOOD
The food was great with a nice variety available. Even though there are only three restaurants on the resort, the menu is ever changing. You will not get bored. I also appreciated that common food allergens were clearly stated. There was nothing that I wished they had. They had it all.
ACTIVITIES
There are a ton of activities available, but never forced upon you. You can really do as much or as little as you want. It seemed that most people were content to just sit on the beautiful beach (us included). We did go for a spa treatment that was wonderful. Otherwise we just kinda hung out!
STORM
We were on the resort as Tropical Storm Bret made landfall. I cannot say enough about the staff's preparedness and calm in literally weathering the storm. I did not question for one second that they had everything under control. I also appreciated that they had additional indoor activities ready to go for when we were no longer able to lounge on the beach. It was a LOOOONG day and night for the staff that stayed on the resort. They worked extremely hard and I am grateful for their efforts.
THE ONLY THING....
...potentially negative is that it is a long drive (90 minutes) from the airport on extremely narrow and windy roads. It's a nauseating drive for anyone with a hint of motion sickness. On the positive side, you do get to see a lot of the beautiful countryside on the drive!
OVERALL
I plan on coming back. It's truly a magical place.
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Private -
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BodyHoliday Saint Lucia: Amazing wellness resort!!!
After 20 years, visiting the Body Holiday again was wonderful experience. They have added many more options for guests to enjoy themselves in wellness, fitness, sporting or water activities. Resort staff are amazing. Will be going again in future.
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Private -
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Bay Gardens Marina Haven: Home away from home! Room #267 😉
Very warm and welcoming hotel. Staff was courteous,friendly,accommodating and would try their best to make you feel at home. Location was great for us. We could walk to nearby places. No shortage of food and drink, always something available. Very nice hotel and pleasant staff.
When you arrive, ask about what’s included in your package, follow their advice and you won’t have any issues.
Thank you again to all the staff for making our stay a pleasant one! ðŸ™ðŸ½
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Mark and Laurie -
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Bel Jou Hotel: perfect!
very clean, beautiful views of the ocean and resort everywhere, staff is amazing, helpful and efficient and super friendly, beds comfy, atmosphere very relaxing, nice music.(not pounding party music and no loudspeaker) just what we needed! would go back anytime!
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Private -
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Royalton Saint Lucia Resort and Spa: Great Resort
My husband and I absolutely loved the resort; the staff, the amenities, the restaurant, our room all were great!!!
We were in the Diamond club and love the benefits however didn't really use the services of the butler and they were not that available.
The entertainment and shows do need to be upgraded in order to grab the guest attention. This resort does cater to an older crowd but there still should be entertainment for the guests.
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Ruxi -
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The Soco House: Good potential, but fell short
The lobby was beautiful, white, and sparkling; the room was nice and clean, but lacking in plugin outlets (especially by the mirror where you would blow dry your hair), light in the hallway (you could barely see the clothes in the closet). The shower drain was higher than the rest of the shower floor, so after each shower there would be a pile of water left on the edges of the shower and it would leak under the tiles and come up in the middle of the bathroom. The dining room was nice and clean, [... read more]but the waiting times for the food to come out were looong. The food however was delicious, the a-la-cart part was the problem. The hotel had a 3:30 to 4:30 coffee and tea time. I think coffee or tea should always be available in the lobby or at the bar, not just between certain times.
There is a 5-minute walk to the beach. The beach attendant will bring umbrellas to the chairs, but there were occasions when umbrellas weren’t available for everybody. The beach had no showers or at least some way of washing the sand off your feet when you leave the beach, but neither did the hotel. So, sand got dragged into the lobby because of that.
The whole atmosphere was a little underwhelming. It’s a hotel, not a resort, so there are not too many places to walk or get entertainment, other than drinks at the hotel’s pool bar, but not much else, unless you go to another restaurant in the neighbourhood, but even those didn’t seem too “activeâ€.
The day before our last day there, we got an unexpected "visitor" from the hotel, a Mrs Peters I think her name was, who knocked on the door and then opened it with her own key. We could have been naked or not ready for visitors, but she walked in on us saying that she needs to do inventory for the end of the month. We were leaving the next day, 2 days before the end of the month. She couldn’t wait until then. She left without doing the inventory. I still don’t know what that was about.
All in all, we had a relaxing vacation, the staff was friendly and welcoming, but there’s always space for improvement with the hotel.