Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(1225 Reviews)

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Dave  - 

Verified Purchaser

Riu Palace Costa Rica: GREAT RESORT

THE RIU Palace Costa Rica did not disappoint. Food was great, grounds were clean, rooms were well air conditioned and the staff were friendly and polite. The nightly entertainment was well done and entertaining. My biggest plug at the RIU was they served bottled COKE ZERO which i was very happy to discover. It is the first time i have ever seen that and it added to a great experience.

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Christine 65  - 

Verified Purchaser

Riu Guanacaste: Beautiful resort but needs a little TLC

This was a beautiful resort but is in need of some updating. The rooms had a bit of a musty smell and the furniture and bedding definitely needs some upgrades. The al a carte restaurants are glorified buffets which was disappointing as you just want someone to give you your food. Also with respect to the restaurants they were not open every day so you were restricted in your options. They also did not take reservations so in order to get in at a reasonable time with children you had to line  [... read more]

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Private  - 

Verified Purchaser

Riu Guanacaste: Great place

Everyone at the resort are great. The resort is going under renovations , so some times the elevators would break down. I must say that the nexus staff underestimated the times to get to our tours and the endurance needed to complete them. We feel that Sunwing should have a sign in the lobby stating info about flight status. Riu activity staff should also have a sign telling us what are the night activities and shows.

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Private  - 

Verified Purchaser

Riu Guanacaste: Great resort

Everything was wonderful great resort, great food, amazing service the stuff was wonderful especially at the bars, very clean rooms also clean resort all around I would recommend it to everyone for a wonderful vacation

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Private  - 

Verified Purchaser

Azura Beach Resort Samara: Amazing Resort Location on the Beach...other aspects not amazing.

this resort was a mix of somet things being really nice, and others being not so nice. For example, food was pretty decent with fresh fruit and healthy options, flip side of the coin is for every sit down meal expect it to take close to 1.5-2 hrs. I am not sure why, it never seemed that busy. Maybe it was a food to table issue from the kitchen, I'm not sure. Also, the service was spotty. We could wait sometimes for over 10 minutes to be seated and then another 20 before being able to place our o [... read more]

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Private  - 

Verified Purchaser

CC Beach Front Papagayo: CC Beach Front

This has to be the best vacation we’ve been on. People at the hotel starting with Anita at the front desk to the supervisor Jorge and the chef Christian were all amazing. We were treated very special by all stall. We also booked two excursions with Giovani and the service was excellent. Again an amazing vacation!

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Black11038  - 

Verified Purchaser

Riu Guanacaste: Fun resort

All and all a very nice hotel. Food was very good with a lot of variety. The Japanese was excellent although not being able to make reservations was a bit of a pain. The grounds were lush and well maintained. Beautifully landscaped. The pool is huge with tons of chairs and lots of places to sit in the pool bar. The rooms were comfortable and the ac worked great. The hotel is busy with lots of kids and families so a bit loud at times. But great for people watching. The staff was very frie [... read more]

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Private  - 

Verified Purchaser

Riu Guanacaste: Not a 5*

I was excited to return to this resort after a great trip several years ago but sadly have to agree with other visitors that this resort has gone downhill. Definitely not up to 5 star standards. The newly built section is nice. I stayed in the older section. Rooms and hotel in general are outdated and in definite need of repair and revamp. The food was a let down. Very repetitive and bland. Aside from the steak house, the a la cartes are just buffets serving food with very little dif [... read more]

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Hungar  - 

Verified Purchaser

Occidental Papagayo: Average resort

The hotel was average as far as services and food selection/taste. Lots of stairs if you like to work out. Not recommended for persons with limited mobility. The grounds are well maintained and the staff is nice.

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Caley  - 

Verified Purchaser

Barcelo Tambor: Totally recommend!

The grounds were amazing, everything was incredibly clean. Loved the beach and pools. Nothing was a disappointment! The staff was second to none. I can not find a single thing to complain about. A friend recommended your Resort, so happy we listened.

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Private  - 

Verified Purchaser

Planet Hollywood Costa Rica: Amazing resort

Our stay at Planet Hollywood was one of our best. The grounds were kept very clean with no litter, the food was exceptional although be prepared to eat a little later as the reserved venues were very busy. Most of our dining in the reserved locations was at 9 pm. The buffet was also very good and more accessible. Staff are very friendly and courteous. The beach was beautiful and the seating in the shade was a nice relief from the heat as most days were 35 Celsius. The pool area was very nice a [... read more]

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Private  - 

Verified Purchaser

Azura Beach Resort Samara: Great, quiet resort

Overall the resort was very good. Not a 5 star but a solid 4 star. Staff are mostly very friendly and generally provide good service. Weather was fantastic, not a drop of rain in 11 days and only a few hours of cloud. Not a place to go if you want to party though. Beach is very wideand nice to walk on, sunsets are gorgeous and the scenery is spectacular. Will definitely be returning to CR.

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Private  - 

Verified Purchaser

Riu Guanacaste: another great stay

another great stay at the Riu Guanacaste. although busier than previous trips - there are another 300 rooms - overall a fine experience. the food was great, the staff friendly and responsive, the entertainment at night was fine.

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Private  - 

Verified Purchaser

Best Western Jaco Beach: Best western Jaco Beach

The grounds were well kept, swimming pools were clean and well kept. A few more loungers would be good as many put their towels on the chairs in the morning then didn't use them. The room was adequate, bed comfortable, good working air conditioning, and the staff provided great cleaning, towels, coffee etc. A small table on the balcony would be nice. The staff at the hotel were excellent, A+ rating. They were so very friendly and helpful. The air transportation worked well, nothing to repo [... read more]

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Private  - 

Verified Purchaser

Riu Palace Costa Rica: Solid choice for a family with teenagers

The Riu Palace definitely has a 1980s Miami feel rather than the familiar Spanish colonial, but was the perfect choice for our family getaway in Costa Rica with 4 teenagers (with the minor exception of the in-room liquor dispensers!). The property was comfortable and well-maintained with generous sized rooms, great dining choices, and inviting pools and beach area. Staff were friendly and attentive. Access to the adjacent Riu Guanacaste property meant additional variety for meals, pool and wa [... read more]

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Private  - 

Verified Purchaser

Occidental Papagayo: Beautiful Resort with some drawbacks

This resort is beautiful and the staff is great but there are many hills and stairs to traverse. There is a shuttle to take you around the resort if you’re willing to wait. We found the food to be very bland with not much western style food selection. They offer a lot of cheap foods…..beans, rice, potatoes. Not much for meat selection. Never once saw bacon for breakfast. We had a bay view room in building 17. While the view was spectacular we had several critters in and around our buildi [... read more]

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Private  - 

Verified Purchaser

Dreams Las Mareas Costa Rica: Beautiful but large resort nestled in a forested area

The grounds of this resort are well-maintained and extensive. The pools and beach were beautiful. The food and service were good and the staff were very nice. The only issue we had was with the restaurant dinner reservation system, which was haphazard and favoured the "executive members" or if you were willing to pay $35 US per person. Often, tables sat empty for most of the dinner service because they would be reserved for one of the above groups. This meant you had to eat inside the buffet, wh [... read more]

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Cathy  - 

Verified Purchaser

Riu Guanacaste: will come back....

Loved the resort and surroundings. Issues: my son, age 40, does not drink alcohol. We had to ask repeatedly for extra water and pop. Got irritating some days. Also, the shower was unacceptable, but we didn't complain to change rooms. Water spouted out of about four holes out of a dozen or more holes. Should be better for a Superior room. Also ran into a grumpy maid on our second last day there. She was snapping at me in Spanish. Unacceptable. I fell on the hard ground the vendors wo [... read more]

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Elena  - 

Verified Purchaser

Villas Sol: Amazing resort!

Our stay at the Villas Sol hotel has exceeded our expectations. From its prime location to exquisite dining and immaculate cleanliness, everything was exceptional. The staff is both friendly and professional. Although one of the three nearby beaches was just a few minutes from our hotel, the shuttle service was convenient and available throughout the day. Additionally, the onsite car rental service was a delightful bonus to our experience.

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Private  - 

Verified Purchaser

Occidental Papagayo: 3rd Visit

Our 1st visit was pre-covid and I fell in love with the resort. All Inclusive - Adults Only ... Love the location of the resort only about 20 minutes from the Liberia airport. Resort is built on a hill so lots of hills and stairs which I enjoy FYI there is a shuttle if you don't like the walking. When the tide is out the beach is great. We prefer the bayview rooms for the view. This past week was our 3rd visit to Occidental Papagayo ... each time we visit the service and housekeeping is [... read more]

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