Such a great experience!

The food was fabulous, the service was fabulous, the grounds were expertly maintained. Everything was so clean! The room was nice, the bed was comfortable, the dining was fantastic! Excellent entertainment… A very romantic small resort to get your R&R and enjoy the sun…so great!

Amazing resort!!!!

It was our first time to Dominican. The food was great, hotel and grounds were absolutely beautiful, all staff were extremely pleasant and very helpful!!! Only bad thing I have to say was my room did not have hot water to have a warm shower but other then that I would definitely go back to this resort!!!

Best Christmas gift I gave myself

What a fantastic resort this is. I’m not sure what it was like during COVID restrictions but there were no signs that they were in “recovery” mode. The staff were super friendly and helpful. Best part? There were no kids at this resort and no thumping bass drumming all hours. In fact by about 6pm the pool areas were closed and the resort took on a more relaxed mature feel. Worst part? There’s no free shuttle from the airport to the resort, you’re going to need to book a ride preferab [... read more]ly in advance and pay US CASH. Maybe this info was on the site but I was unaware. No biggie to me I absorbed the cost but not everyone can be so fortunate. The food was awesome. Never any shortages. They do have “gala” nights. There’s a dress code, fellas bring long pants and a nice shirt. On these gala nights, you are expected to buy your own drinks. Keep this in mind as they sell wine by the bottle starting around $50 US.

Really great food!

The Hotel was very clean the rooms really pretty. The staff was working very very all the time. The beautiful gardens were exceptional. The buffet food was was spectacular and the room luxurious. The marble floors at the one pool area I thought were slippery and worried about the elderly. The bar ok but water not easily available.

Good Resort

Last week of Nov. 2022. Arrived at the resort late afternoon and were informed our rooms (3) were not ready. They provided temporary rooms until the next day. The staff were very professional and courteous and tried to please us as best they can, but it was not a good start to our vacation. Otherwise, the resort seems to draw an older demographic which keeps things toned down which is what we like. The food was very good. No seaweed on the beach. The water was always calm but a little  [... read more]murky. Overall, a very good adults only resort. Good value for the money.

Pretty amazing resort

This resort was amazing! The service was beyond amazing. Only thing that we didn't like as much was how the beach was set up, there was not enough areas with full sunlight and depending on where you picked a spot it was still far from the beach. But overall I would stay at the resort again.

Nice but not 5 star !

The grounds are beautiful, the best feature of the resort. The beach is terrible, brown water, difficult to enter, jellyfish bites daily, and view from beach is a oil refinery, which at times smells! Dinner reservations are frustrating as only 5 restaurants available. although Bahia website said 6 restaurants but when you get there La Gourmet is not available to Bouganville guests. Reservations very difficult to get yet when you go restaurant it’s not even half occupied. The safe in our r [... read more]oom wasn’t even bolted to the wall, just sitting there for anyone to walk in and take. Travelled with another couple their safe was the same. Rooms are outdated and need renovation, the bed is rock hard ! Pool towels were worn out and looked like they were very old and had to use towel cards or be charged $10 per towel at end of stay, not 5 star! Buffet for breakfast was good, lunch buffet at beach was low quality food, main buffet would not let you in at lunch if in a bathing suit regardless of the cover up being worn. Only option then was pool buffet Bar drinks were limited for example no flavoured vodka or gin, drinks were not made the same twice and many times the server did not understand what was being ordered. Glasses at pool bar not being washed just dipped in dirty water and then reused, so glad we had our own drinking mugs! Service overall very unprofessional, unpredictable and not comparable to the Bahia’s in Mexico and Punta Cana. Lobby shows in evening were terrible, it was the staff dancing to the Bahia theme song over and over or silly games, no professional show in the 11 nights we were there. I feel bad for the staff having to do it over and over ! Stayed for 11 nights and was ready to come after at night number five! Very disappointed

Excellent resort

This was a great resort; rooms were very large and clean with balcony. The food was excellent, Restaurants were very good, in addition to the buffet. This resort is totally paperless. A covid accommodation to avoid unnecessary touching even the restaurants have a QR code to scan for the menu. An app is required to book things, but there is also access on a standalone device in the lobby to use. There were lots of room at all Restaurants and we were able to try all 5 and some even twice. It [... read more] was a bit far from the airport, but once there you had no need to go anywhere else. The beach was a bit damaged from the recent weather , but every day they were out there working to clean it up. Life guards used the Flag system to indicate safety of water, Dark purple means jelly fish or other dangerous wild life , and was used effectively to communicate the conditions.

Was an beautiful resort

All our needs were met and the staff were amazing. We had an incredible time. The a la carte restaurants were fantasic. We also did the dinner on the beach for our anniversary and it was just incredible.

Nice holiday

Resort is very well-kept. The beds are very hard but they do have pillow toppers if you ask the butler for them. À la cart dinners are very good mind you the Buffet needs some work. You seem to be eating the same food over and over. It is a very long drive from the airport I would not do it again. It is nice to have an activity pool and a quiet pool. The beach is a big disappointment that is full of jellyfish as well.

Wonderful time!

very clean, great food with lots of options at the buffet, A la carte's were our favourite meals with lots of variety on the menu, always free beach chairs, friendly/welcoming staff. We were thrilled with our stay!

Beautiful resort

The Grand Bahia Bouganville La Romano was one of the cleanest, most beautiful resort we have been to. The grounds were clean and immaculately groomed. Our service by the maid was wonderful. Our room was clean and lovely. Our bed was turned down and tidied after dinner. The activity staff was fun and friends always making sure you were involved. Great resort for a relaxing vacation.

Excellent resort in La Romana

The hotel ground and rooms are amazing. It is extremelly clean. The Don Pablo and the Italian restaurants are very good. The beach is nice and the water not as clear as Punta Cana as there is a river close by ending in the bay. If you take a chair near the Beach Club, closer to the ocean,the water is clearer.

Absolutely wonderful!

From the moment we arrived, the staff were the friendliest and happiest that we have had the pleasure to deal with. The resort is immaculate, the food delicisious, the drinks superb. We will definitely return.

Gorgeous resort

We loved this resort easy getting around , great buffets, beautiful rooms , only thing is we missed the green carribean water , how ever the water was calm and the sandy beach is huge lots of chairs with hut umbrellas , could always get a seat, entertainment was good , , the down side was it’s around hour and 20 min from airport, out flight with air Canada was delayed 3 half hours , which we didn’t mind as we got to stay longer , very relaxing resort , would recommend .

Amazing resort

Hotel is clean, nice and quiet, well maintained with very very friendly personal, good entertainment, huge variety of food, very good beach and swimming pools, seven restaurants, good transportation around huge territory, newly built

Unfulfilled promises

While the resort was not bad, it certainly didn't live up to the expectations it created. TL;DR - restaurants open once or twice a week and are fully booked before you get there, jacuzzi are not heated, never saw the butler we paid for, the gym is the small and one of the two treadmill remained broken all week. Don't waste your money here when you could afford a Sandals vacation or The Royal Playa Del Carmen for the same budget, much bigger bang for you buck. Restaurants - The first day o [... read more]f our stay we went to the guest service to reserve the restaurant for that night. It was disappointing to hear that although the website advertise 6 restaurants, only 1 or 2 are open per nights. We were looking to book each of them once and Don Pablo twice. The Takara was only open the night we got there and was fully booked. The lady at the guest reception would tell us that most of the other nights were booked as well only to magically find a table after she saw our dispair. On our first night of a la carte restaurant we rushed to be on time since it was written that they would only hold the reservation for 5 min. When we got there, the doors opened 7 minutes late. Once inside the restaurants, and throughout our meal we observed that close to half the tables remained empty. The food was good most of the time but the trouble to get a table was more than what you would expect from a relaxing vacation. Now this will probably make one of the Bahia Principe write one of their "were sorry about this "isolated" situation and hope you come back" generic anwser like on the other comments but the fact remains that we saw other couples with the same full booked experience we did Pools - The pools were nice and clean but the "jacuzzi" are nothing more than cold pools with jets. We haven't found a single heated jacuzzi in all of Bouganville and when we asked a staff member confirmed our obesrvation. Butler - Our room rates included a bultler but i never saw one during our stay... Gym - Might be one of the worst gym i saw in over 50 resorts. It had 2 treadmill, one of which is broken. One bike, a couple of free weights and had children sitting on equipment playing games on their phone... Grounds and rooms - Tge grounds are beautiful and well maintained and the rooms are nicely cleaned. Beach - The palm trees on the beach were nice but the water was murky. Overall, the resort is okay but not for the price they ask. They try to punch way above their weight class and its just disapointing to spend hard earn time and money when you had much better experience elsewhere for the same budget or less.

Spent 10 days here

This resort is pretty nice. The grounds are well kept. The rooms are a perfect size with great bathrooms. The rooms are nice and clean. Well stocked with water, beer and sodas. People who have been to this resort multiple times claim the food used to be outstanding so they are very disappointed. It's average but there's always something to select. I ate a lot of salad and can confirm it's washed with bottled water. Fish is good; beef is tough; chicken could be dry. My husband ate something t [... read more]hat caused him bad D for almost 3 days. We think it was the turkey but hard to tell. I tried coffee out of the machine and that was a big mistake. I suffered badly but thank goodness it only lasted 30 minutes. Stick with the coffee/milk they serve at your table. The beach is man made and well maintained. Sand is added and raked daily. Lots of loungers/tables/palapas. The first day we arrived, there seemed to be a film of oil floating on top of the water but didn't notice it the next 9 days. There appears to be a refinery of some sort on the other side. There was quite a bit of mossy grass on the bottom at first but there are some guys that spend the day scraping and netting it out. There was hardly any toward the end. The water is murky and dark; can't see your feet. However, we're beach people and went in the water daily. Best to shower off after cause your skin could feel itchy. Fabulous sunsets from this vantage point. You could actually see the sun disappear within minutes. It's a nice walk along the beach. You could even use the pool near the condos. It's usually empty or less than 4 people are in it. There are no cats but we did see 3 rats on separate occasions skittering away. They are fairly big...about the size of a nerf ball. Mosquitoes come out around 5ish so bring your repellent. Entertainment is average and ends fairly early. Their wine is ok. Not sure what they put in their Bombay gin bottles because it doesn't taste like the name brand. However, staff work hard so tip them well. We spent a nice 10 days but most likely wouldn't return. We had great weather. Rained poured down while we slept. And during the day it would sweep in and last about 10-15 minutes.

Beautiful resort with amazing staff

The hotel itself is amazingly clean and beautiful. The staff were very friendly and cordial without making you feel pressured to tip. The facilities on the resort were accommodating and there was something for everyone to check out, with a ever changing cycle of activities that differ day by day. The restaurants on the resort were also top notch, I was pleasantly surprised by the variety and quality of food.

Wondering vacation. Couldn't have asked for more

The quality of their customer service took this trip to a whole other level. So glad I stayed here. Definitely will be returning to the Bahia resort. The view was spectacular, the beaches clean and the general atmosphere was incredible.