Amazing resort

Excellent resort, staff were very helpful, food was excellent . Enjoyed our excursion to blue mountain. The weather was hot but there was a lovely breeze. We hope to return in advance he next few years.

Wonderful Girls Getaway

We had an awesome week at the Luxury Bahia in Jamaica. The employees were very attentive and friendly providing excellent service. The food and pools were good. The resort could use some updating but was very clean. We would definitely return.

It was nice to get away after three years of being isolated

The resort needs some work external painting etc. our bathroom leak water from the shower and from the ceiling the vault was broken when we arrived they ran out of shampoo The Dining Rooms we’re good beach is very poor with the exception of the grand Bahia the beach at the luxury didn’t exist I was hoping more variety at the buffets as I’m used to pre-covid the bars at the luxury didn’t have the premium liquors and beer I was expecting that

Great Time

Wonderful hotel and location. Would recommend it to my friends. Not happy with Air Canada Beach was beautiful. Staff very friendly and helpful. Room was fantastic and the service to the room was very good as well

Decent resort but not a 5*

Nice large hotel, with mixed guests UK,Canada, US and local. Rooms: Large, comfy, AC worked well, good water pressure in shower! Staff: Very friendly and helpful Pools: great! Beach: sucks/useless. Need more sand. too rocky, too small. not enough space to swim in ocean. Food: On the positive, lots of local/Jamaican cuisine, which often is not common at resorts. Otherwise the food was mediocre. Tried 3 of the specialized restaurants, staff was good food medium to poor. Ended up sticking w [... read more]ith the buffet. Booze. all cheap local except at lobby bar. Often ran out of international/premium brands. No mint all week for Mojito. Entertainment was good.

Well travelled Prior to 2017. First trip since Pandemic

The resort was kept clean and maintained. The gardeners always working, staff always clearing dishes. There were no towel games at this resort. get your towel cards and then exchange towels as needed. We did not encounter issues with acquiring lounge chairs - but we also did alot of private excursions off resort. Staff were friendly and helpful with our off resort access and re-entries. We really enjoyed the Mediterranean Restaurant. The guy running the show there was accommodating and kep [... read more]t his staff organized and like a little machine. Food was tremendous at this restaurant. Both my boyfriend and I really enjoyed the food at this a la carte. Staff are very cordial, helpful and not rude throughout the resort. We didn't really use Butler service. We were originally assigned the wrong room, that got corrected on the first day. We asked for extra towels etc and they were provided with no issue. room service portions are small so make sure you order accordingly. The resort has a good layout and is easy to traverse. We did not attend evening entertainment. beach is small - also went to the Grand side beach and it was not impressive - so we stayed on our side. The food is decent. we found that the Jazmin buffet was much better than the buffet by the beach for selection. We are not pool people - so I have no comment on the pool - other than they seem big and people seemed to enjoy them. Its about an hour commute to the airport Issues with the resort booking a la cartes were not always available. The Tapanyaki restaurant is not open every night and our vacay was only from Fri to Tues - so we did not have an opportunity to book. My boyfriend is Brazilian and we did the Brazilian buffet. We expected it to not be authentic Brazilian. But their salads side bar didn't even have rice or beans, but they did have Greek salad? The meat did not really come to the table very often. best to expect to go to this restaurant for an evening dinner out - but to also hit the buffet the same night or order room service. Drinks are terribly slow anywhere you go for buffet or restaurants - so order them as soon as you arrive or you might get them as you are leaving. Our ceiling in our room leaked (room 25718) we didn't complain about it. to sign out snorkel gear - you have to walk to the grand beach side .... $50 USD CASH only per person and that is just snorkel and mask - no fins. AND you can ONLY sign them out at 9:30am and 1:30pm. Best just to bring your own and save the hassle. So, no major complaints; just some silly stuff.

You don’t even get what you paid for - you get less

Overall the hotel/resort is huge. Lots of walking to get from venue to venue. Walk to pool is reasonable however to restaurants and other locations it takes effort and time. Overall grounds m, pool and beach and the hotel common areas are very well kept. The rooms are dated and lean towards run down. The bathrooms were clean and the modern part of the room. Showers hot and powerful. In room service was poor. Buffet is average and ran out of food all the time. Restaurant booking is a pain if your [... read more] can even book. Food in Alacart is better than average but slow. Service at bar is hit and miss. Ran out of beverages , limited premium and many didn’t know drink variation and didn’t want to spend anytime figuring it out. Overall service was poor. There is a don’t care attitude that is all around. There were a few employees that went the extra mile to put a smile on your face but for everyone that did 4 others would take that smile away quickly. I would not recommend this resort. Find another option. Don’t go based on price and don’t waste money on upgrading. If you do go you’ve been warned. Expect to get the bare minimum. If you like pools and an ok beach and sometimes service it’s the place for you.

Yes

I was very disappointed because I book through a travel agent. He booked for a double bed and when we arrived Daneka the receptionist at the front said that she is seeing a single bed, we had to pay the $7.00 per day for 7 days total of $49.When I talk with my agent he was very upset that we paid because clearly on your website it said double bed, that left a bad taste with us

Lacking in Luxury

We booked the Luxury side; unfortunately it lacked in luxury. Only one day of 10 for turn down service, always asking for wash clothes, bath mats, no robes/slippers, ran out of premium liqueurs/liquors at luxury bars, limited bar service at luxury beach. Staff was great, food - especially Jamaican cuisine was great. The good beach is on the Grand side - loooong walk.

Amazing Resort

We had an amazingly great time. Staff were respectful, helpful and pleasant! We would definitely go back! I was there in March and decided upon my return home, in March, that I must book another trip to Bahia ASAP! This the reason we booked our trip in July! Money well spent!

Vacation July 2022

We stayed at this resort for 2 weeks in July of 2022 .The resort is very large and consists of a lot of walking. There is a cart service available however waiting for the cart took quite a long time and walking sometimes seemed much faster. The hotel itself was quite clean and the staff was following covid protocols most of the time. They were constantly having guests hand sanitize before entering any buffet areas and counting people as they entered to make sure it wasn't over populated. Nobody  [... read more]wore masks unless they were very high up on the management scale which was a select few staff members. The food itself was not the best. There was not alot of variety, it was the same thing almost every single day and unfortunately the food was always cold despite us going right when the buffet opened. For a 5 star hotel I expected the food to be a little bit better. The beach was beautiful. The grand side of the beach was a lot bigger than the luxury side so we often walked over to the other side of the hotel. The luxury side was very windy and the beach was smaller but if you do enjoy a nice quiet day at the beach the luxury side is very nice. Sadly the entertainment was very boring and sad. It was very loud when it didn't need to be and the entertainment was not very interesting sometimes the events listed on the board were not what was happening during the entertainment portion so that was a little bit confusing. The elevators were very slow so if you were on the high floor you had a lot of walking to do in the very hot weather luckily for us we were only on the 3rd floor so it wasn't too bad. We tried to order room service but it took a long time for anything to get delivered and when it was delivered some of the items we had requested were not brought to us. The rooms were always cleaned by a reasonable time during the day. Checking in and checking out of the hotel was fairly easy and done quickly. Overall we enjoyed our stay however we will not be returning back to this resort. Many members of the staff try to get you to join their privilege club which often became annoying they would ask you every day but they're just doing their job. Jamaica was nice and I would definitely go back but I would definitely change up resorts.

Mix feelings

We didn't have the best time, specially the service. The rooms had issues, my parents room had a leak, twice. They couldn't fix it, and its hard to ask 80 years olds to move and change rooms all the time. The people are great but the spanish managment are fully taking advantage of the situation. the hotel need to be renovated, the AC system is old, the air does not seem clean. TV didn't work for few days, internet had issues, the complementary wine is the worst wine I have ever had. Its Sp [... read more]anish wine ONLY and it sucks. Why should not a 5 star hotel have two options? the owner is milking the people. The best part of Jamaica was the Jamaican people. Hotel food and resrutants also have poor service.

Best Sister Trip ever!

The hotel was awesome a little confusing to start but once you got to know where you were all was good!! I enjoyed the beach pool food was very yummy…I love spicy and jerk chicken MmMm tasty! Some desserts I could not eat due to allergy to coconut :( they looked yummy! Security was great as I did a lot of walking around in the evenings they asked if I was good! They just gotta pay attention when someone says NO coconut rum or drink (juice), due to allergies I had a bad reaction to coco [... read more]nut rum or rum in general, I was fine no doctor was needed I felt so off not right at all after 3 sips of a drink and went straight to my room after dumping the drink. Perfect Caesar’s perfect purple Rains! Vodka drinks for me :) Everything and everyone that was there perfect people loving and kind hearted!! I defiantly would return 100% ❤️ Maid was very nice she gave us a warm welcome along with a sweet farewell! Thank you Bahia Principe Luxury runaway bay for your service! Hope to see you in the future!! 🏝🏖⛱🐚

Adults Only!

Splurge for the Adults Only side for nicer rooms, private beaches, premiums drinks, awesome snorkling and attentive staff. Plenty to do and easy to find a quieter area to relax. A great time was had by all!

Good resort for what we paid

The pools were great. The beach was not. The food was good overall but not great. The bar ran out of coke and dark rum. There were no Kleenex in the room which is surprising for a five star resort. Might return for a the right price. Prefer Negril to Runaway Bay.

I'm sure it was lovely

Well unfortunately I tested positive two days before I was supposed to go I never made it to the hotel. Even though we purchased cancelation and covid insurance we still are out the money for the entire trip. Air Transat refused to help us with anything and Trip Central couldn't help either. Very disappointing

Not the best - disappointed - must not be published

Disappointed with the ala carte restaurants, we were told and it was clear on the website that we did not require reservations. Upon arrival were were informed that reservations were required and we had to try get a booking which was like checking the website or going to the lobby several times to get a reservation at the ala carte restaurants. we did not manage to have dinner at half of the restaurants. We have been traveling over the years now and this Bahia was a big disappointment. Als [... read more]o the entertainment was poor that they had the staff doing most of the performances....

Nice hotel pitty about the food

The hotel was nice and the staff were lovely but the food really let the place down the breakfast food was cold and dinners were ok nothing that stands out probably since they are reopening fully from covid maybe it will be better once all restrictions are done

Clean Resort but Not Worth the Extra Cost for the Luxury Side

We booked the Bahia Principe Luxury side thinking that it would be better during Covid. What a disappointment! No social distancing at the pool with lounge chairs and people and the beach. We spent our week on the Grand Side (family side). Less people and social distancing was observed on that side. It's our 2nd time at that resort and not disappointed with the cleanliness and the maintenance of the grounds. We've picked this resort because you get a beautiful view of the ocean from your r [... read more]oom and the beach.

BEST RESORT! TripCentral is TERRIBLE!

Hotel and services from the Bahia Staff was unmatched in quality! The only problems we EVER had were with TRIP CENTRAL BEING THE WORST! Highly recommend the hotel but DON’T book through trip central.