Royalton Splash Riviera Cancun: Amazing resort

Enjoyed everything about this property. Good food, nice beach, nice room, great service, fun entertainment and amenities. Lots to do. Water slides, lazy river. Shout out to Victor in the dining room for breakfast. He helped us celebrate a special birthday. Specialty restaurants were excellent. Nice and close to the airport

Royalton CHIC Cancun: Partyish Resort!

I visited solo for my birthday and It was perfect for being solo. Pros: easy checkin, multiple resturant options, buffet always available, spacious rooms, amazing staff, various bars, rooftop accessible for non premium members alcohol at charge, dj club vibes at night on the 3rd floor, beach front access Cons: reservations required for the resturants, one pool on main level for non premium members, music was very outdated, activities offered could be more creative -one night it was bingo  [... read more]lol, beach was beautiful but the current was strong

Royalton CHIC Punta Cana: Great Vacation

Spent a fabulous week at the Royalton Chic, Punta Cana. Lovely resort with well kept grounds, modern clean rooms with a comfortable bed and amazing shower, and very friendly staff. The food was top notch, with abundant variety and flavour included at the buffet and and specialty restaurants. The coffee shop became a daily stop for us offering a variety of muffins, fruits, sandwiches and ice cream as well as tasty coffee all served by a very friendly and lively young lady. The large pool was refr [... read more]eshing and the Vibe team encouraged participation in many fun activities. We especially enjoyed the Aqua Fit and Aqua Cycling. The nightly shows were entertaining. Our only recommendation would be to post the daily activities and times in a central location for guests to see.

Royalton CHIC Antigua: Good resort

Nice beach. Great water aerobics. Good food for buffet. Restaurants had good food. Friendly staff and good entertainment shows at night. Service for water and drinks to room was ok. Nice view at Shirley heights.

Royalton Splash Riviera Cancun: Great Resort

We really enjoyed our stay, This is by far the largest resort my wife and I have ever stayed at, The resort is kept very clean, pools were great and the food was amazing. Most importantly the staff that worked at the resort were for nice.There were lots of restaurants and bars you did not have to go far to get food or drinks and of course the waiters were everywhere and always willing to help

Royalton Antigua Resort and Spa: nice but not a 5 star

If you like the smell of pot, this is the place for you. The Royalton Antigua has a beautiful beach, and the rooms were very nice. It is a smaller resort which means the buffet is much smaller with a limited, but good quality food selection. The all inclusive restaurants want you to pay extra for what other resorts include...how is this all inclusive? Clients cant just go get food anywhere, you have to check in and they will seat you, a long and tedious process. The Royalton staff has to serve y [... read more]ou everything, at there pace. I have never seen a sports bar where quick food is usually available only available by sit down menu. Some staff were very helpful, but most 'served ' you like they were doing you a huge favour. We asked for a coffee with dinner and the waitress pointed to the coffee shop and said they don't serve it at dinner at the buffet....go over there. This is a 3.5 star hotel

Royalton Antigua Resort and Spa: Beautiful property

The grounds were lush, clean and beautifully kept. The restaurants had varied menus and good food. The buffet had limited choices and repetitive. Rooms were clean. Front desk was pathetic, I didn't get the room I was supposed to, and they were condescending and continued to offer lame excuses putting me off.

Royalton Riviera Cancun Resort and Spa: Worst resort

⭐️ (1 Star Review) Royalton Riviera Cancun – Not Senior Friendly I stayed at Royalton Riviera Cancun with my family, and my experience was very disappointing. We were placed on the 4th floor, and the elevators were not working most of the time. I have knee pain, and going up and down the stairs daily caused me significant discomfort and pain. There was no assistance offered, and staff showed little concern for my situation. Customer service throughout the resort was poor and unhelpful. [... read more] Requests were ignored, and there was a general lack of care and hospitality. For a resort that claims to be luxury and all-inclusive, it was not senior-friendly and did not accommodate guests with mobility issues. I would not recommend this hotel, especially for elderly guests or anyone with knee or mobility problems.

Royalton Riviera Cancun Resort and Spa: Worst Resort

⭐️⭐️ (1–2 Star Review) Royalton Riviera Cancun – Extremely Disappointing Experience This was our first time booking a 10-day all-inclusive stay, and unfortunately it was the worst vacation experience we have ever had. Our trip started poorly even before arriving. Our flight from Toronto was delayed four hours due to maintenance. We were given $15 meal vouchers for our party of five (two rooms), but three of the vouchers did not work at Toronto Pearson Airport. I had to repeatedly stand in [... read more] line at Guest Services to have them reissued, only for them to fail again. This was extremely embarrassing and stressful, especially since my children were hungry and exhausted. I ultimately had to pay out of pocket. When we finally arrived at the resort late at night, the experience did not improve. • Long check-in lines • No welcome drinks • No bell service • No assistance with luggage • No one showed us to our rooms The customer service was very poor. The most serious issue happened the day after arrival. After dining at the ZEN restaurant, I became extremely nauseous and dizzy. Later that night, I woke up to vomit in the hallway, slipped, and hit the back of my head hard, losing consciousness. I was disoriented and could not recognize my surroundings or family for several minutes. My husband had to lift me and put me back into bed. The hotel’s emergency response was slow and careless. • The doctor and manager took a long time to arrive • No ice was provided for my head • No urgency or compassion was shown Eventually, an ambulance took me to the hospital. At the hospital, instead of immediate care, the focus was repeatedly on how much I had to pay before tests could begin. After testing, there was very little explanation or care provided. When I was discharged, we called the hotel multiple times requesting pickup — no one answered. We had to take a taxi back to the resort for $80 USD. When we returned to our room, the vomit on the wall and beside the bed had not been cleaned, even though room service had supposedly been done. Shockingly, five days later, when the hotel manager finally checked on me, the mess was still there. To make matters worse, the hotel manager later came to my room asking me to sign papers in exchange for a Bali bed ($180 value). The paperwork included language stating I would not sue or leave a negative review. I refused to sign. Additional issues during our stay: • Elevators were out of service about 90% of the time • We were on the 4th floor with an elderly parent who has knee pain • Constantly carrying a wagon up and down stairs • Excessive mosquitoes • Overall lack of care and accountability This resort failed in basic customer service, cleanliness, safety, and emergency handling. For a property that markets itself as luxury and all-inclusive, this experience was deeply disappointing and unacceptable. I would not recommend Royalton Riviera Cancun to families or anyone expecting proper care, safety, and hospitality.

Royalton Splash Punta Cana: Wonderful stay!

It was a wonderful spot and lots to do. Staff were so good and friendly. There were so many fun activities, the Michael Jackson and Beatles tribute shows being two highlights. Myself and my son also went parasailing.

Royalton Bavaro Resort and Spa: Royalton bravaro punta cana

Recently stayed at this location , found the staff to be very friendly and helpful.it is a big resort so be prepared to walk there are lots of pit stops along the way bars pools and foodie is a older resort so it has some issues but minor food bar and entertainment are excellent service !

Royalton Bavaro Resort and Spa: Royalton bravaro punta cana

Recently stayed at this location , found the staff to be very friendly and helpful.it is a big resort so be prepared to walk there are lots of pit stops along the way bars pools and foodie is a older resort so it has some issues but minor food bar and entertainment are excellent service !

Royalton Saint Lucia Resort and Spa: Fantastic Resort

Every staff member we came across for the week we were there was so polite and kind. The rooms were beautiful. The service was great. The beach was small but nice. There is some seaweed that floats up some days. The pools were beautiful. All around amazing experience at the Royalton. We have nothing but amazing things to say about this resort and our vacation.

Royalton Saint Lucia Resort and Spa: Fantastic Resort

Every staff member we came across for the week we were there was so polite and kind. The rooms were beautiful. The service was great. The beach was small but nice. There is some seaweed that floats up some days. The pools were beautiful. All around amazing experience at the Royalton. We have nothing but amazing things to say about this resort and our vacation.

Royalton Riviera Cancun Resort and Spa: Perfect all Inclusive

From the moment we arrived we felt welcome. The resort is spotless and well maintained. The staff was open and responsive to any need or accommodation we requested. The SPA and GYM/ Pickleball Courts are busy and top notch. The food and restaurant experiences were beyond expectations.

Royalton Hideaway Saint Lucia: Wonderful Resort

Beautiful grounds, scenic views , clean comfortable rooms, well maintained pool areas with swim- up bars, variety of restaurants, friendly knowledgeable staff catering to your needs, many amenities, lovely beachfront property Some elevators were not working requiring walk-up 3-4 flights of stairs to our room

Royalton Hideaway Saint Lucia: We had a wonderful time at the Royalton Hideaway

Had a beautiful venue for celebrating birthdays, retirements and family time. Lots of good restaurants, lovely sparkling pools and warm sandy beach. The sunsets were gorgeous as we had a beach front room. The biggest detraction was the two hour bus ride from the airport.

Royalton Cayo Santa Maria: Good for Cuba

Upon arrival, we were not assisted with our suitcases up the stairs, even though we had walking canes. Very disappointed.. Pool was so cold and did not even one person in the pool during the one week of our stay. I like the 24 hour snack/food availability . . I feel that breakfast could be extended to 11 am. I think dinner should start at 5:30 pm. I thought this vacation was a 6.8 out of 10.

Royalton Hideaway Riviera Cancun: Still full from the amazing food!

My husband and I just got back from the Royalton Hideaway and I want to board a plane and head right back! The resort was super clean. The food was five star. The coffee shop had the best pastries and we tried every coffee drink on the menu and we were in love with every one of them. Will be going back to this resort!

Royalton Hideaway Riviera Cancun: Paradise!

This resort was amazing, the rooms are bright and spacious and the cleanest I have ever seen. If you are hungry there are many many food options, if you are thirsty there is a bar withing 50 strides all staffed with some of the nicest employees I have ever met. The 13 pools are spotless, the washrooms are plentiful and clean.....truly there was not anything I did not enjoy and am looking forward to going back in 2 years.