Dreams Royal Beach Punta Cana: Best resort we have been to in the DR

We upgraded to the Preferred Status and we were completely satisfied. The private pools and bars were great, with canned beer, Crown Royal and other top shelf liquors also. Our server at the Sand Bar, Fraudicio(Freddy) was outstanding! He made our stay feel like we were the only ones at the Resort. The food at all of the restaurants was excellent. The resort was immaculately maintained and our room was top shelf. All of the staff and there was plenty of them, were always pleasant and happ [... read more]y. The only knock that we had is that our room was not ready and we checked in after 3:00. Finally got our room and had to wait another 45 minutes for our luggage to arrive. We would definitely stay their again and highly recommend this resort to all.

Dreams Sapphire Resort and Spa: Wonderful staff!

The Laguna style pool was incredible at this resort- by far my favourite pool at any resort. The food was delicious, there were always attentive staff who even upgraded us to an oceanfront room on our last overnight. Such a lovely experience and wonderful resort.

Dreams Vallarta Bay Resort and Spa: Nice resort but far from a five star

Having stayed at other Secrets resorts in Mexico, we came with high expectation and were slightly let down. Although Now Amber is a nice resort, the food wasn’t up to par, the opening times of the restaurants were odd (6:30 for dinner?! At a kids resort when some babies/kids go to bed at 7?!) The room maintence was lacking (there were decals missing off our wall and the smell of musty mold was extremely strong) The beach was terrible (which we expected from PV but it was really small, rocky,&  [... read more]dirty). The resort itself is quite beautiful and the pools are nice. All in all, we would not stay again.

Now Garden Punta Cana: Wonderful

I would recommend this resort for persons that wish for some R&R. It is great that you have access to the sister resort for entertainment and restaurants. Tripcental was perfect to deal with, every questions we had were answered in a very short period of time.

Dreams Jade Resort and Spa: Beautiful resort!

Rooms were clean, spacious and modern. Loved the large walk in shower. Nice view from balcony. Grounds were clean and well maintained. Pools were clean and always fun activities going on. Not my favorite buffett restaurant I've been to but the individual restaurants were superb. Especially enjoyed the Mexican and Italian. Waiters there were extraordinary, always going above and beyond. Enjoyed the live music nightly and the special shows. We were there for a wedding and the planner (manager)wa [... read more]s extremely professional and helpful. Everything was taken care of. I have been to nicer beaches. Very rocky bottom which we found dangerous and not much beach area but water was warm. Lots of seaweed. Overall a wonderful vacation.

Dreams Jade Resort and Spa: great resort

This resort has excellent service, rooms, food and staff . The resort pools are great . The resort itself is far from any town so trips to town are at least an hour or so. overall great place My sons wedding was organized by hotel very well done making this day easy for bride and groom.

Dreams Jade Resort and Spa: Great resort!

This was our first time in Mexico and we absolutely loved the resort and the food. The ala carte restaurants were really good. The hospitality offered is simply outstanding. The pools were great and the infinity pool was our favourite.

Dreams Jade Resort and Spa: Amazing resort!!!

Lovely family resort with beautiful grounds and pools. The resort is well kept and everyone goes over and beyond to make your stay memorable. The food was outstanding and all ala carte restaurants were really good. We didn’t really eat at the buffet except for breakfast. The sparking wine that they serve at the resort is really good. The beach wasn’t so good but that was because of the seaweed. The hotel staff did their best to clean the seaweed everyday.

Dreams Sapphire Resort and Spa: Nice resort

The staff at the resort were great especially at the preferred pool. The food was good and a good selection for a smaller size resort. The shows were fun and lively and again staff was great . The one warning i have is not to be fooled into going to the VIP presentation . It is high pressure and very misleading

Dreams Jade Resort and Spa: Very Relaxing

Hotel was excellent. Our third time to the Now Jade. Food was very good at all the restaurants. The staff were amazing again! Misheal at the pool was great. Jesus and Lourdes at breakfast were awesome too.

Dreams Jade Resort and Spa: amazing stay!

Our stay at this hotel was amazing ,We really felt welcomed the service was great especially Alvaro and other guys by the pool . I liked that the grounds were not so distant, I could easily travel with 2 small kids . The seaweed situation was not so pleasant, but you could still get a few hours in the morning of a nice beach . Thank you , and I'll for sure consider coming back again

Dreams Royal Beach Punta Cana: Great Resort

The grounds and hotel are exceptionally well groomed and maintained. The hotel is very clean and rooms are lovely and very comfortable. The food is excellent in all the restaurant's and service is excellent. All staff are very friendly and go out of their way to assist. Entertainment throughout the day and night is varied and you can either partake or not. Only downfall is the vendors on the beach trying to sell their wares or trying to get you to go on excursions! I would definitely [... read more] recommend this hotel and we thoroughly enjoyed our stay.

Dreams Jade Resort and Spa: Amazing resort

Resort was beautiful. Service is was incredible. Food was the best we’ve had at an all inclusive. The resort was half empty so we were upgraded to the preferred adults only side with an ocean view suite. Only down side was the seaweed. Some days the smell was really bad. No fault of the resort. They worked hard to clean it.

Dreams Sapphire Resort and Spa: Beautiful Resort

We had an amazing time at Now Sapphire. We had amazing interactions with the staff, good food and the smaller resort size made for an excellent vacation! We attended a wedding at the resort and it was beautiful and well organized.

Dreams Vallarta Bay Resort and Spa: Good resort

Good Points • Service was quite good. Anything I asked for, I received with a smile. • Food was good. Every meal I had was delicious. Buffet for breakfast and lunch was good (less food available at dinner...maybe they are expecting you to be at a restaurant?). • Pools were clean; grounds were kept immaculate. • House keeping was very good (although it was done much later in the day than I have ever had at other resorts) with turndown service. • Room was comfortable, large enough,  [... read more]and great bathroom and AC. • Everyone (including cab drivers) had amazing English. Language was literally never a barrier. • I felt safe both on and off the resort (but note I was not wandering the streets after dark). • Entertainment staff (in particular Noe) is great, they are friendly and fun. • The Mexican fiesta was lovely. So many thoughtful touches, from the décor to the food to the entertainment. I really enjoyed myself there. • I liked there was no bracelets or towel cards. Just grab a towel whenever you want, so much better. • Beautiful view of the ocean from nearly every room. • Hotel is close to the marina, airport, town. It is nice to not travel on a bus for an hour after a long flight. • Beautiful sunsets! Less Good Points • Seriously loud bands in the evening. I wore earplugs and slept with a iphone white noise app to try to drown out the loud music. I am not sure any room would have been different. The layout of the hotel means you (and your children) will be awake until fairly late (midnight or later). • The shows at night need some venue improvement. If it was raining it was held in the basement of Secrets (that was fine actually since it was air conditioned). The venue at Now was not covered so rain (which happened half of the evenings in the summer) was a problem. When it was not raining it was so bloody hot, please get some fans. No breeze at all and it was too hot to properly enjoy the entertainment. • I wish we were able to go to the Italian restaurant (we have kids so not allowed). My kids are well behaved and eat the same foods as us so I am not entirely sure why they aren’t allowed. • The only place to go in the evening is the lobby bar. I really think this resort needs at least one other place for people to hang out, preferably a place with AC. • The kids club….while I heard other families enjoying the kids club, mine didn’t seem to. First off, it is a bit weird that you can’t see what they are up to in that space. And the bungee trampoline for example, why not have it out in the open (say by the pools) so that it can be used (with staff assistance) for more than 1 hour a day? Also, the whole thing is quite scheduled so I think it’s a bit rigid in terms of what activity is done when. • When we got off the plane in Puerto Vallarta, the sharks pounced on us to sell us time shares and inviting us to look at some Cirque de Solei property. They posed as if they worked for Air Canada so beware of that. Don’t hand your hotel voucher to anyone. Also, I am used to riding in a coach bus to the resort. We were shoved in a taxi (and we crossed our fingers we were actually headed the resort). • The beach isn’t great. The water is full of jelly fish, the bottom is full of painful rocks, and there is no bar down there. • The pool (in particular the one with the water slide) has a rough concrete bottom. Every kid’s feet were shredded until they were bleeding from the rough surface. We tended to go to the other pools for that simple reason. • The elevators. OMG so hot in there. Please install a fan, somebody will faint in there!

Dreams Onyx Resort and Spa: The perfect resort for a family of four!

We had such a lovely stay at the Now Onyx. It was especially perfect for our 6-year-old and 21-month-old: we had a junior swim-up suite which they really enjoyed, and 24-hour room service meant we could have our meals in the room when the kids were too tired/cranky to make it to the buffet. We also enjoyed the a la carte restaurants and appreciated the fact that reservations weren't required - it's been difficult in the past to enjoy a la carte restaurants with set reservation times since a chil [... read more]d's schedule/mood might change and could throw off dinner timing. At the Now Onyx, we enjoyed three a la carte dinners (a staggering record for us!) because we could go when it best suited the kids' schedule. The grounds were so clean, the food was great, the staff was incredibly friendly and accommodating, and there were no mosquitoes! We'd love to come back again - it was the best resort we've been to so far.

Dreams Vallarta Bay Resort and Spa: An excellent family resort

The Now Amber is a great place for a family vacation. All staff where very friendly and accommodating. Lounge chairs at the pool areas and beach were available later in the morning. Buffet was well stocked with a variety of international foods. Wait staff at the specialty restaurants were very pleasant and well spoken. The activity and/or entertainment crew kept everyone busy with sporting and game events.

Dreams Jade Resort and Spa: Amazing resort!

Great resort, good food options, but hated that you couldn't reserve tables for large parties. We had 12 and had to wait 1-2 hours unless we went before the restaurant opened. Kids play area service was great liked that I could drop off my kids during the day. Very good staff all were friendly except one bad experience with BD travel person who dropped us back to the airport, he wasn't happy with my tip and said he didn't want it. Very rude and unprofessional.

Dreams Sapphire Resort and Spa: Great resort

Small friendly resort with great service. Restaurants excellent with plenty of choices. Preferred club pool a piece of heaven - quite and serene with exceptional service. Main pool very busy and noisy - great for kids. Beach fantastic but seaweed a problem while we were there making access to the ocean impossible. Rooms pretty standard for Mexico. Great for families or couples. Lots of evening entertainment and great main bar area with lots of seating and efficient service.

Dreams Vallarta Bay Resort and Spa: Very nice hotel, rooms excellent

The hotel is very nice, rooms are excellent and very well-furnished. Comfortable bed, huge shower, wifi everywhere. All face the ocean as far as I could tell. Pools are good, but the beach is just okay as the ocean is unusable unless you maybe have some water shoes. Buffet was decent but not outstanding, however the a la carte restaurants were all excellent. The 24-hour cafe was used regularly. Note that the Now Amber is a family resort, and Secrets right next to it is adults-only. They a [... read more]re apparently nearly identical save for the limitation.