Our Verified Customer Rating 4

Our Verified Customer Rating 4

(355 Reviews)

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Joe H  - 

Verified Purchaser

Sirenis Tropical Varadero: Fantastic Getaway

This hotel was pretty great. We stayed in the Cayo Section and loved the location of the beach and only a few steps to the swim-up bar pool. The beach was spectacular, the food was delicious and plentiful. The rooms were decent, could be a little more well kept but good enough to lay our heads at the end of the night. We had a 8 year old and a 16 year old and both had a great time here. We are planning to return!

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Private  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Cuba's #1 Resort!

This resort was 98% spotless all the time,from check in to check out,spacious rooms, ample food and alcohol access from any point within,and the beach. From cleaning to maintenance, staff smiles and helpfulness, ?. Lots to do with events daily and nightly. Thanks to Nicole Kirk and the staff at Trip Central, I will diffently be booking through Nicole Kirk and Trip Central again!

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Private  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: beautiful resort

Grounds , public areas, rooms were regularly serviced. Food needs more attention, hope kitchen staff will be able to apply proper spices to improve food-taste. Excellent service at the reception area specially from AIRAM that was available all the time to accommodate our needs.

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Kmatthew31  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: AMAZING RESORT!

We were a group of 8, and we all enjoyed this resort. The rooms are modern and clean, as is the rest of the hotel. Staff is very friendly and go out of there way to help. The beach is awesome and you can go for long walks, collect shells or swim in the clear blue ocean. The food was very good for Cuba, some shortages like eggs but we did get eggs for 4 days in a row. None of us starved, there was always something for everyone. Plenty of drinks and pop, they even had rice pudding every night [... read more]

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Private  - 

Verified Purchaser

Grand Sirenis Punta Cana Resort: 2024 Family Trip

Rooms were clean and spacious, we stayed in a family suit with one teenager. Check in and out were smooth and easy. Food was like Cuba, I’m not super picky but not much flavour or different variety of foods. Same things are both buffets everyday. No vegetables only two fruit options. I lived off pasta and hamburgers. The pasta made infront of you at the buffet was the only things hot and staff wasn’t friendly. Burgers at the beach snack bar were ok if you got a cooked one. Water park was the  [... read more]

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Private  - 

Verified Purchaser

Grand Sirenis Mayan Beach: Amazing Resort!

We had a great time at this resort. 1 Hour from the airport. Super clean. Felt very safe. Wasn’t lacking anything. Lots of food options. Lots of activities. All staff were super friendly and helpful. Would definitely return.

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Luna  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Amazing Resort

Went from feb 8th thru 15. It was our second time at this resort and still exceeded our expectations! Our housekeeping was amazing and the bar tenders are so friendly and so much fun! The food for being in Cuba was very good! Never went hungry. On Valentines the buffet was out of this world and the entertainment was so much fun that day staring with a foam party at the pool which was so much fun, after dinner they had a mini disco and singers and performers! I must say they went above and beyond [... read more]

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Private  - 

Verified Purchaser

Grand Sirenis Mayan Beach: Mexican vacation

The Grand Sirenisis an amazing resort. Everyone at the resort were so helpful.The grounds were outstanding and it was lovely to see the wildlife. The food was delicious and well presented. We had an amazing time and would recommend this resort to everyone

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Rizzo  - 

Verified Purchaser

Grand Sirenis Mayan Beach: Honest rebiew

This resort is better than the reviews you will read. I just returned from a fabulous week at this resort and everything was great. Food was good except the Mexican restaurant. Pool bars were excellent and the sky bar was amazing

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D709  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Return trip!

We went as a group of 4, from Feb 4-11. It was the 8th time for 2 of us and the 3rd for the other couple. A shout out to the beach workers who had quite a bit of seaweed cleanup to do, after 3 days of wind. They work so hard to keep the beach clean for us to enjoy. The staff here all work so hard. We had great food all week. The only items that weren't available for breakfast were eggs, bacon and sliced lunch meats. But there were many other options, lots to choose from. The a la cartes we [... read more]

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Private  - 

Verified Purchaser

Grand Sirenis Punta Cana Resort: Loved this resort

We stayed here at the beginning of February and the resort was lovely! We got a family suite which was in great shape. Room was cleaned every day, fridge restocked. The grounds were well kept and all common areas and bathrooms were always being cleaned/cared for. The buffets always had lots of food with many options. The quality of the food was fantastic as well. A la cartes were great, you can book themselves yourself from their website, have as many as you want. The pool was very cle [... read more]

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Private  - 

Verified Purchaser

Grand Sirenis Punta Cana Resort: Meh

We don’t travel a lot so keep that in mind. The resort grounds were lovely. The customer service and cleanliness could use improvement. The water park entertained the kids but would not be up to Canadian safety standards. Tuck in your elbows or bring a load of bandaids. The slides are like sandpaper. If you require help in your room, be prepared to call many times. Our credit card was also stolen and used. The beach was lovely, although quite a few cigarette butts in the sand. The kids loved the [... read more]

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Muskoka333  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Spectacular

This was my fourth visit to Grand Sirenis. I have been to other resorts. Grand Sirenis is by far the resort I will continue to visit. Pedro from customer care greeting us when we arrived. Making sure our travel went well and that we got settled into our rooms. Pedro always with a smile on his face greeting us whenever he saw us. The rooms were clean. The beach is fabulous. Enjoyed the variety of food Pachy customer service manager always greeting by name making sure everything was going we [... read more]

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Georgeta  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Nice resort, great vacation!

We really liked the resort: the food was really good, we enjoyed the lazy river, the beach was also good even though you have to pay attention to the rocks, there are plenty of chairs at the beach and pools. Most of the personal is very friendly and helpful, we specifically want to mention Julio Cesar Chan Cumui from the Restaurant Tulum who really went out of his way to make us feel good, was always with a big smile on his face. What I think will make this a perfect place would be to heat up  [... read more]

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Georgeta  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Great resort, nice vacation!

We really liked the resort: the food was really good, we enjoyed the lazy river, the beach was also good even though you have to pay attention to the rocks, there are plenty of chairs at the beach and pools. Most of the personal is very friendly and helpful, we specifically want to mention Julio Cesar Chan Cumui from the Restaurant Tulum who really went out of his way to make us feel good, was always with a big smile on his face. What I think will make this a perfect place would be to heat up  [... read more]

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Private  - 

Verified Purchaser

Grand Sirenis Riviera Maya: We had great weather!

The weather, beach and ocean was really great. I also enjoyed the quiet pools. The hotel itself was just okay for me. The room was very large and looked very tidy. I had problems with my sliding doors, that never really close properly and were hard to open and close. Also my door wouldn't always lock automatically so I would have to check it all the time. I did not find the employees very friendly or even happy.

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None  - 

Verified Purchaser

Grand Sirenis Mayan Beach: vacation

We were thoroughly impressed. I have been to six other resorts, and this one trumps them all. My wife and I plan on returning next year if possible. I can't imagine a better place to relax. It was awesome.

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JarJar  - 

Verified Purchaser

Grand Sirenis Punta Cana Resort: Grand Sirenis PC Grand

Grand Sirenis is a clean pleasant resort with with an abundance of friendly staff. The rooms are clean and a good size but slightly dated. Food at the buffets had plenty of choices and specialty restaurants were tasty! Pools and beaches were clean easily accessible. If I ever go back to DR, it's possible I'd choose Grand Sirenis again!

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Debbie  - 

Verified Purchaser

Grand Sirenis Mayan Beach: Amazing Resort

This resort is amazing for either family or couples. The food, rooms, pools etc are wonderful. There is food for everyone from buffets to bbq’s. The drinks are wonderful. The kids section looked so cool. We are thinking of bringing our granddaughter there. Staff could not be more helpful and friendly

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Private  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Amazing resort

Everything was great: beautiful room, amazing food, incredible staff! We saw lots of wild life and the resort was impeccable! The beach is not for long walks but lots of fishes to see while snorkeling!

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