Just WOW!!

Johanna, Spaghetti, Kassandra, Jissel, JC, 50-Cent, Yahaira, Santos, Pigel (security), Elizabeth, Gil & Chaquira (our Peach Martini gurus at the martini bar) , Ana, Willie, Wanderer, Vanessa, Dioney, Pedro, Johnson, Jose Miguel (room fridge head), Jesus, Miguel at the front desk, Building 10 Concierge Female & Male, bar staff & restaurant staff EVERYWHERE, friendly grounds crew………..deep breath so I can remember all the people who made this trip so fantastic but I'm having a hard time remem [... read more]bering all their names. SO many FANTASTIC PEOPLE HERE. We started off at a 5-star for our first encounter with a resort vacation, and apparently we'll never be able to go down again - ever. Other than a few minor encounters with push/pull doors (be very aware of this to save your knuckles), and a huge broken piece of concrete, this resort is top notch and beautiful. We were second floor in building 10. To-Dos: Bingo at 3:30 & crazy games in the pool at 4 (all well liquored up of course!), you can be as busy or as lazy as you want. Spanish lessons at 10 were a must the first day! Mamajuana is the Dominican Buckleys mixture a few shots will cure everything you have. The beach area was safe and clean at all hours of the day. Towel areas all over the place, clean bathrooms all over the resort. Eating: So many restaurants to chose from. Oregano's for lunch - the lasagna was to DIE for! but our encounter at Agave one dinner was less than expected but it was a plated meal, so hit and miss. The Grill was great, Chez Isabelle was small but tasty, so we ate wings, cheese sticks and chicken "fingers" at The Sports bar a couple hours later. Breakfast at the Kitchen Table was friendly and what you'd expect. The White Dinner was fantastic with live sax & dancers. The Lobster House we only did for breakfast once as I have a seafood allergy and didn't want to risk it. Drinking: all the bars were well staffed & the Martini bar makes an addictive Peach Martini. Bewares: the tiles in the bathrooms are REALLY slippery when wet. As are the concrete steps to the top of The Lobster House. Push/pull doors going "the wrong way" everywhere. The black marble staircase in the main building has rails, use them if in heels. Avoid the "hour long shopping excursion" to a cigar factory/rum factory/chocolate factory, we did it and they brought us to a one long room store where "they saw us coming" with no negotiation. Must do: the lasagna at Oregano for lunch or the wood fired pizza there. If anyone offers you a Mamajuana shot - go for it. The drink never mentioned but popular is a Sammy Sosa.

Great resort

We had an amazing time at Excellence El Carmen. The rooms were beautiful and spacious. The staff was amazing, friendly and helpful, especially the entertainment team (Johana, Spaghetti, Cassandra, Alexis, JC and many more that I am missing). The rooms and grounds were well maintained and clean. The beach is perfect. It is a new resort, and some areas still need a bit of work and organization. The food is good and plentiful but not "out of this world". All in all, we had an amazing time an [... read more]d will surely return in the future.

Excellence El Carmen is truly Excellent!

We just got back from a week at Excellence El Carmen and it was absolutely fantastic! I can not say enough great things about it! The resort is stunning and well maintained. The rooms are extravagant and spotless. Food was first class enjoyed some exceptional meals with terrific flavors. I can not stress enough how amazing and welcoming all staff on the resort were. I would not hesitate to recommend this resort to anyone and would love to make a return trip!

The best resort I have ever been to

Excellence El Carmen was absolutely amazing. The food selection was large and delicious. The staff was extremely friendly and pleasant to talk to. The rooms were very nice and the beds were comfortable. Everything was very clean and overall the resort is beautiful.

Amazing resort!!

Grounds well kept, lobby great excellent dining choses Great beach to walk on and swim in very sandy no rocks and lots of talapis . Rooms were great lots of storage and big balcony. Had dinner at the Grill the French Italian and buffet for breakfast and lunch lots of choices.

Absolutely Amazing Hotel

Excellence El Carmen is an amazing experience The food is awesome and the staff are the best I would highly recommend this hotel to anyone The hotel has lots of activities going on in the daytime and good shows every night

Amazing resort

This is the best resort I have been to in the DR. Beautiful clean comfortable modern room. The service is great for a new resort, everyone still learning. Was able to get 10000 steps easily walking the beach every day. Premium alcohol at every bar we went to. Food was cooked and tasted to perfection at every restaurant we went to.

Fabulous Resort

The hotel was just opened in September and I do highly recommend booking your vacation at this hotel. It is just a great size, about 450-500 rooms and they are all good locations spread between 16 buildings. Plenty of pools, bars and restaurants - all with easy access from the buildings. The grounds were immaculate and will only improve when the new plants start to grow. The spacious lobby offers great sitting areas, a few different bars and several shops. The Martini Bar in the lobby is g [... read more]reat place to sit and have a drink before dinner or at the end of the day. We did not have any issues with the staff, all very friendly and helpful. Rooms are very well laid out with a separate bathroom area with a walk in shower and private toilet. The only negative would be that the shower is open so not a lot of privacy. There is a walk in closet with plenty of storage plus a long desk, cabinet area. The sitting area leads to a large balcony with chairs and table plus a lounge bed. Many of the ground floor rooms have swim up pools and the Club rooms have private swimming pools. There are several restaurants, we only had a chance to try the Italian, Lobster, french and The Grill - they were all very good. The buffet is open for breakfast and lunch and was excellent also. The beach was great, lots of chairs with plenty of palapa for cover from the sun. The beach itself is nice and sandy plus the waves were not large when we were there. Spent several hours a day in the water. I can't say anything wrong regarding this hotel if you want a relaxing high end vacation.

Not a Five Star .......yet

Overall, a beautiful, ultra modern resort. Few things to be worked out yet such as shoddy tile work in pools, leaks in ceilings, etc. Staff trying hard but need more training in communication and service. Food not so great in most of the restaurants. Beach area lovely. Main pool will be very crowded when hotel at full capacity. Lovely smiling Dominicans made our stay much better!

Beautiful Resort - Rest Assure you will love your stay

Beautiful Resort - Rest Assure you will love your stay We absolutely loved our stay, we booked the beach front roof top Honeymoon suite and fell in love with the roof top pool. We worried about the quality of the food that would be served, it was some of the best meals we experienced from any resorts we have stayed. This was our first Excellence experience and can safely say it wont be our last