Paradisus La Perla Adults Only Riviera Maya: Amazing resort! We will be back!

We can't say enough amazing things about Paradisus La Perla! Every touch of the resort is done right, but the best thing really is the people. The staff at this resort go above and beyond! Incredible!

Zel Punta Cana - All Suites: Surpassed Expectations!

Zel is such a beautiful resort! My family thoroughly enjoyed our weeklong stay and I would highly recommend a swim out suite. The food was delicious and there was an extensive availability of drink options. All of the staff were so friendly and extremely attentive! Would love to go back!

Paradisus La Perla Adults Only Riviera Maya: Adult only resort

Overall, we would rate this hotel as a 7/10. The food at the buffet was very good as was the service. Our concierge was attentive and responsive to the needs we expressed. The room was excellent. The beach was not nice. They did not pick up the seaweed and it smelled pretty bad. The water was warm but the beach was so so. Good at the restaurants was between 5/10 to 8/10 with the Sal steakhouse being the best.

Melia Caribe Beach Resort: Nice resort, lots of activities

Close to airport, nice al la carte restauranrs and lots of activities. Clean beach. Good value for money. Nice family resort. Would recommend . Only issue was lining up for al la carte restaurants. Good service

Melia Caribe Beach Resort: Nice resort, lots of activities

Close to airport, nice al la carte restauranrs and lots of activities. Clean beach. Good value for money. Nice family resort. Would recommend . Only issue was lining up for al la carte restaurants. Good service

Melia Caribe Beach Resort: Exceeded our expectations

Thanks for Carol Mack for her advice to book the Beachside Family Room. We were a family of 7 and booked two rooms. Our room was clean and spacious and close to the beach, main pool, splash pool, and the Rumba buffet which had a good variety for breakfast and lunch. In the evening we would take the train and go to the main lobby for supper just for a change. We didn't have any problems getting beach or pool chairs and found all of the staff very helpful. We would certainly look at returning  [... read more]to this resort

Paradisus Palma Real Golf and Spa Resort: Fantastic Resort

We thought the staff kept the grounds very clean and garbage picked up often. The staff worked very hard to provide great service in the dining areas. We had wonderful meals at all the A la carts. We had kids with us so we did not enter any adults only ones. The night entertainment was a very nice selection for all guests.

Paradisus La Perla Adults Only Riviera Maya: Completely blown away - Amazing resort - Amazing staff

This 5 star resort exceeded our expectations. From the moment we walked in, through our entire stay, it was truly amazing. We were warmly greeted by the front desk staff (Luis) and our bags were professionally taken care of by Freddy. The entire facility was well-maintained, spotless and nothing out of place. Our room was beyond our expectations. The housekeeping staff catered to our every desire. The food and restaurants were incredible along with the service and our servers. The attention  [... read more]to detail at all levels was impeccable. We were entertained and kept busy by our activities director Tomy, and when we wanted a quieter day, it was achieved by easily finding some relaxing time in the shaded hammock sections throughout the resort. The bar staff and drink sections never left us disappointed. In closing, the only thing we would have changed is taking a private shuttle to and from the Cancun airport.

Melia Puerto Vallarta: Just okay

Grounds were nice. Rooms are very outdated, pictures online are not what you're getting. Need more food options, buffet was the same thing on repeat and only 2 other restaurants. Expected more. Area was nice, short walk to the marina.

Melia Caribe Beach Resort: great family resort, ideal for children

Loved that the main pool (which is very large and has a number of different areas with different water levels) is right close to the beach. We were able to secure our spot in the morning and go back and forth between the beach and the pool, keeping our "home base" that we can virtually see from either spot. The only thing that would make it nicer is if the ocean was "clear"....

Zel Cozumel: Great Resort

The resort was good, i did need an elevator for my walker and i booked the ocean view and was told it had elevators but it did not. The gardenview and upgrade building did have elevators and the resort did upgrade us at no charge because of their mistake. The beach was lovely. The resort is small which we preferred. I didnt enjoy the buffet. There was an amazing restaurant 7 min walk down the street called the Lobster house that was great and reasonable. The staff was great. I did find i [... read more]f you are using a walker or wheelchair some of the ramp are pretty steep. Overall it was a good holiday

Melia Caribe Beach Resort: great family resort

Even if it was full house the resort is very large and provides ample space and choice of activities. the beach is exceptional as we travel extensively and certainly one of the best. Meals at a la carte were not great but we were very happy with the buffet choices and quality. the water parc is fantastic for young kids i would recomend rooms closer to the beach even if it means paying more if you dont want to walk extensively. Bring a wagon to pull the kids and your stuff, it was a great decisi [... read more]on

Paradisus Playa del Carmen: Family Friendly Resort

Overall, we would give the resort a 3.5 out of 5. It's a smaller resort but we also felt the food suffered because of it. There was 1 small buffet which we didn't think was very good. We couldn't get reservations the first 2 days and got tired of eating every meal at the buffet and ordered room service for lunch the rest of the trip. The a la carte restaurants were ok, not great. The rooms were clean but showing their age and other areas of the resort also a bit run down (restaurant seats dirty, [... read more] automated toilets worked 1x during a week). The highlight for our toddler was the Aquazone and pirate ship pool. We had good weather for most of the trip and the beach was nice and clear. A little confusing which seating on the beach you could use. The entertainment was good and geared to kids (at least on the family side). Service was ok at buffets, better at a la carte but some restaurants a bit pushy trying to upsell. The spa was ok.

Melia Caribe Beach Resort: Relaxing

It was good, not great, but good. Pros: The staff were excellent and courteous. The rooms were comfortable. Scenery was beautiful. Food was great. Cons: Too much exclusive items that required membership or executive suite package (exclusive pool, seating areas, bar, services) made me felt like titanic lower class citizen. Various stagnant water creeks that gave off a bad smell around our hotel room. Constant harassment from locals at beach with hustling (put bird on wife’s head without  [... read more]asking, grabbed her phone and took pictures of us, then proceeded to demand $40 USD, not a chance). Overall, would still recommend. Good for family. Bringing the kids next time as they have a park and water park.

Melia Puerto Vallarta: Wonderful Service

Service was amazing, food was wonderful, room and grounds were always clean. Thanks Manuela at tripcentral for her care and attention to all the details in our booking. We really appreciated it and will use her for all our travel services.

Sol Don Pedro: Not best of 3 choices

FYI this resort consists of the Don Pablo,Pedro, and Marco …all in succession in a horse shoe shape and connected to one another. We stayed at the Pablo 2 years ago for a 1 month period but it is under renovation and closed completely. The Pablo rooms and facility were #1, but not the Pedro , it felt more like the neglected part of the complex. Rooms small and in need of facelift, shower water pressure not the best , internet spotty, small balcony , and room layout not optimal. On the positive,  [... read more]the cleaning crew is very good, food was varied enough to find something you like but very busy with traffic, and customer service and reception was excellent. If I was to return it would only be the Don Pablo ( Renovation soon to be completed in June/25 we were told).

Melia Punta Cana Beach Wellness Resort Adults: Amazing resort

Absolutely our favourite all inclusive resort and beach we’ve experienced! We loved it! The service and food were amazing. Huge beautiful suite with a lovely deck. Palm trees and pristine beach and grounds. It was a truly relaxing vacation as the staff was not pushy but attentive. Highly recommend this resort in Punta Cana.

Paradisus Cancun: Another wonderful Visit to the Paradisus

Stayed in the Reserve again and was treated royally. Still worth the extra expense, especially since the hotel was at 100%. The staff could not have been more helpful. There are fewer of them, and that makes their job more challenging. Special thanks to our concierge, Enrique, who worked hard to make us feel special. There was a shortage of beach chairs due to the storm in January that washed away everything on that part of the beach and so extra thanks to the beach hut employees, David and Vic [... read more]tor who did their best to find us chairs. I do hope more are on order! The hotel is closing end of May for extensive renovations, and we did notice that some minor things in our room are not maintained. I will be interested in seeing the new version. Hopefully it will not lose "the magic" that makes the hotel unique. The buffet food is only adequate, - not the same variety as we used to see and trouble keeping the food warm, Corners being cut as food costs everywhere are increasing. I'm sure that is true at all resorts, and not just in Mexico. All of our meals at the specialty restaurants were great. The chefs there are top notch. Special gratitude to our agent Karol who always takes excellent care of us when we make our reservations. He finds us the best travel available.

Melia Punta Cana Beach Wellness Resort Adults: Mélia Wellness Punta Cana

Amazing resort! 10/10 Clean, delicious food, comfortable beds, friendly staff. The setting is pristine, and zen. Many areas to meditate and reflect A must!! ??????????????????????????

Paradisus Cancun: Terrible experience.

I would love to provide any detail about the hotel we were supposed to visot; however, due to the weather, Sunwing kept putting off our flight one day at a time. When our 7 day vacation was finally whittled down to 5 days (including one day of flying), we cancelled the trip. It turns out the following day’s flights were also cancelled. Sunwing offered us a non-transferable one year use Sunwing travel voucher for our trouble. That’s with the Worry Free Plus ManuLife Sunwing trip insurance we paid [... read more] extra for. Trip Central was sympathetic, but admitted that they had no real control over Sunwing’s policies. I don’t think I will be booking with Sunwing again - mostly because they were happy to let my 7 day holiday drop to six and then 5 days with little regard. And what good is your travel agent if they can’t stand up for you when things go wrong?