Beautiful Relaxing Resort

We were there for 10 days in mid October 2019. We picked the resort to relax, and we were really pleased with entire experience. The grounds are lush and well maintained; and there are no other resorts next door. The beaches are fantastic. Pools are nice and well maintained. Lobby bar has good entertainment every evening. The service in the hotel, around the pools and beaches was great. Overall a clean hotel and a lovely experience. We were more than pleased with the guidance, support, an [... read more]d overall service provided by our TripCentral adviser Marcela Sierra-Trichilo.

Absolutely Beautiful

This resort is now 1 year old. The grounds, pool and resort is immaculate. My room was maintained 100% with no issues. If you're looking for a vacation to relax entirely, this is it! It was during off season, so the nightly entertainment was limited. The food was mediocre at best. Having said that, The Sports Grill was fantastic! All staff memberes are fabulous, including management. They work really hard to ensure you are happy and satisfied.

Average Resort

I was little disappointed at this resort. Check in around 11pm at night. We were the last to Group to check in for the night so we were looking for foods . But we were given the run around because most of the resort don’t speak really good English. Because it was low season. There were just around 40 guests the first 3 days when we were there. Therefore the whole week we were just eating buffet there weren’t enough guests for them open any other restaurant. And we were told we only allowed  [... read more]1 hr on wifi for each date. They do have a really nice beach. But walking distance is a bit long specially if you want to use there kayaking and other stuff. From where we were staying it’s only takes about 5 minutes but it would take another 7or 8 minutes if you need to use the facility. One nice thing is the people were very nice even though 85% of them speaks minimal English. The other thing the manager for Coordinating was very good. Visit it middle of September 2019

Love the service

We had a lot of difficulties with the Hotel. We changed room 5 times because the AC was not working, the food was basic, but the service, the people and the hotel itself was amazing!!! we are DEFINITELY coming back

Very nice resort

The grounds were very well maintained. The staff really friendly and helpful. We loved the beach, lots of palapas. We also like the pool but would have liked more shade. The food at the buffet for Cuba was pretty good, except only 2 à la carte. We liked our room, had a great maid Leidy Laura. The corridor could have been cleaned more and an issue with the towels, not that great for a new resort. The drinks were great,loved the quietness & staff. Would go eventually back.

Great quiet resort

Very quiet , not too many people but all together amazing . People at the front desk should speak better English and be able to exchange cu currency to us. We had 4 different numbers given to us in a matter of 15 min.

Angsana...in a word "Beautiful"

We were guests of Angsana from March 12-19. Having been to Cuba many many times this was our first experience with an “Adult Only” property. At first we thought it was too quiet and wondered if this resort type was for us. But after a couple of days we got into the routine of the resort and got to know some of the staff, we began to really appreciate the laid back lifestyle they offered. The entertainment was excellent throughout the afternoon with just the right amount of interaction from t [... read more]he team with the guests. The evenings were entertaining as well with live music in the lobby bar from some very talented people. As for the food, we found it to be very good. Although we didn’t use the buffet much the few times we did is was good. We found ourselves eating at the 24hr snack bar restaurant most times as the food offered on the menu there was very good! We were in the main building on the 3rd floor which had beautiful views of the pools, courtyard and ocean. The rooms are quite nice, well-appointed, large, and kept very clean by the great staff. The elevator in the lobby was very handy to get to your 3rd floor room. The beaches were very nice, clean, wide and soft white sand to walk in. Great service from both beach bars as well. We would not hesitate to recommend this resort to anyone looking for a relaxing Cuban vacation. With a wonderful staff and a beautiful location you cannot go wrong. Cheers Dapa81

Super chill resort!!!!

We just returned after a lovely, relaxing vacation. We travelled with two other couples and we were all of the same opinion. Everything was clean & well maintained.. The staff were very sweet , extremely friendly and caring. We really loved the natural beach areas and being able to snorkel right off the shore was a special surprise. The pizza at the snack bar was excellent and the live music was an amazing way to end our super chill days !!!

Angsana Cayo Santa Maria

It's a brand new hotel which offers comfort, relax and a great service. Friendly and courteous staff. The beach is clean, beautiful and some entertaining activities are offered in this area (dance, stretching, volleyball, etc.) as well as in the pool area (zumba, bingo, etc.). Excellent barbecue at the "Ranchon" prepared and served by a great cook. I loved this hotel and all the daily activities are simply fantastic. I danced a lot thanks to the DJ at the "Jazz bar"

Fantastic Two-Week Holiday at the Angsana Cayo Santa Maria!

My husband and I just came back from a two-week holiday in Cayo Santa Maria, at the Angsana hotel, as recommended by Jennifer Collard, from Trip Central (St. Laurent). The Angsana resort is brand new, since October 2018. It's a small resort (240 rooms) and very quiet, which was great for us. We were lucky to have an ocean-front room overseeing one of the pools. WOW!!!! One of the nicest rooms we've had in all the trips we took. It was in the main block of the hotel, which was very convenient [... read more], being central to everything. We did hear that the cabanas were quite nice as well and that the rooms were a very nice size. The resort is very clean and the gardens are absolutely beautiful! As always in Cuba, all staff are friendly and nice, whether at the buffet, restaurants, bar, beach - even the gardener! The hotel has only two "à la carte" restaurants, Asian and Seafood, both wonderful. The menus were so varied that we went back three times each and had completely different meals!!! The buffet was good and we changed it up by going to the grill, by the beach, which was very good, or the snack bar, near the pool, which was also quite nice (for lunch). The beach is nice - a bit smaller than we're used to but still quite nice to walk (we just did it more often). The water is beautiful but to our surprise, quite rocky in the bottom. We could have used water shoes but that didn't prevent us from enjoying the ocean every day. We even got to see lots of fish, right there in front of our spot - great for snorkling!!! The beach staff was great - always ready to set you up in the morning and to offer to bring you drinks at your chair. We're mostly beach people but we did spend a bit of time at the pool(s) at the end of the day. Gorgeous pools (infinity type). WOW!!! No pool bar but the staff brings your drinks right there for you. It's perfect! There are no shows at that resort but small entertainment in the lounge bar. Quite nice, actually. Perfect for a nice after dinner drink - or two. (We're not big on shows, anyway.) There was an aquatic show one night which was fantastic!!! We were blessed with 14 days of beautiful weather and loved, loved, loved our time away at Angsana. Just a few suggestions for the hotel, if they want to maintain their high rating (giving them the benefit of the doubt that they are still new and still adjusting): - more staff to maintain a good level of service (sometimes it was a bit slow but hey, we weren't in any hurry...) - It wasn't super busy when we went but I could see this being a problem in peak season - the towel service was not very good - again, not a big deal but after a couple of days, it's time to freshen them up - just a word to the front desk and all was good - the Sunwing rep was never there - not a big deal but if there would have been an issue.... Highly recommended!!

Overall, very good resort.

The resort itself is very pretty and very well laid-out. The main restaurants, bars, pools, lobby and guest service are all in the central area around the pools. The beach is a bit rocky on the hotel side, but another beautiful beach is a few mins away in the other direction. For entertainment, don't expect a lot of daily activities or big theatre type shows. The main hang-out in the evening (well, pretty much all day really) is the Lobby Lounge. Drinks and coffees were fabulous, and entert [... read more]ainment consisted of local Cuban bands and singers nightly, who were all very good. We felt sorry for the Jazz Bar. It's all closed off from the main lounge and it doesn't attract people. We feel it would work better if it were just opened up and combined with the Lobby Bar. The flow would be better and that section of seating would be away from the hustle bustle of the main area, but still accessible. Staff at the bars and restaurants are friendly, helpful and good-natured. There are a few we really bonded with, and they consistently went over and above. Food was not too bad in the buffet, but repetitive. Biggest suggestion for buffet food,especially, is to obtain more buffet warmers and use them to their full potential. Most "hot" items ranged from lukewarm to cold. The warming lamps above are not sufficient. The snack bar had great sandwiches and finger foods. The beach restaurant/grill was pretty good. In the evening, it became the seafood specialty restaurant. Both meals we had at that restaurant were very good. Our biggest caveat was the cleanliness of "our" room as we can't speak for others. We found that the floor only received a quick central sweep daily. This was apparent because we noted the same things on the floor both in the main room and in the bathroom every day. Similarly, the shower floor wasn't cleaned regularly. Hair that wasn't ours was always there until we just started leaving our towels on the shower floor so that it had to be wiped with just the motion of removing the towels. We stopped leaving treats for our cleaning lady and gave them to one of servers at the lounge bar who was much more deserving and very appreciative. Another observation/suggestion: the bathroom towels are supposed to be white, however, because they aren't bleached, the towels have become grey. There are stains on them and they don't smell refreshed. If bleach is not available, perhaps a different colour of towels should be considered? Maybe actual gray or dark blue, dark green, etc. These were a big turn-off as they didn't feel clean at all. Overall, we still rate this resort as very good. We may or may not return to this specific one someday, but we did enjoy our week.

Amazing Resort

Everything about resort was awesome from the rooms,beds,linens,cleanliness!!! Even the food was very good .Buffet was changed up everyday and alacarte restaurants were exceptional. Pools were lovely...always shining and clean! Service great drinks yummy and alot of places to snack!!!the beach goes on forever..... Will return B&B

The staff were warm and friendly.

Grounds were well maintained. Staff training was lacking but it’s a new resort. Cooks were rotated almost every day and lacked expertise in cooking. Some dishes seemed odd in their makeup and presentation.Servers were awkward in handling dishes on the table. Mostly from being new to the job.Seafood restaurant was very good. Excellent grill at lunch with all types of barbecue meats. Very little Cuban type food in the offerings which is odd for a Cuban resort. Overall a nice compact quiet resort [... read more] with great beaches and a wonderful staff. Food needs to be sorted out but it’s more of learning curve than a quality issue.

A great resort and staff

We had a great vacation. We both have a little mobility problems,we were a minute easy walk to the elevator which made it great to go to lobby,pools, restaurants and of course the bars. Always found something to eat. Not a big party place, had nice light entertainment at night which was great for us. I would highly recommend if you want to relax,read and have a few drinks and enjoy the sun. About 1.5 hours from airport ,but a nice bus ride through 3 towns with a history lesson which we both enjo [... read more]yed and seeing lots of old cars.

A Terrific week at Angsana

Just returned from staying at Angsana Cayo Santa Marie. I can honestly say our stay was fantastic.Extremely friendly and helpful staff. Nice ,comfortable rooms and the food was great. A special thanks to Yialet who met us on arrival and was very accommodating to looking after all our needs. A small all Adult resort That was quiet with well appointed accommodations. Entertainment every night and usually local Cuban musicians,professional and entertaining. No big typical resort shows here whic [... read more]h is great. Beach was terrific with lots of palapas with very accommodating beach staff to help you to get settled. You can change your currancy at the resort which is at a better rate but be prepared for them to run out periodically during the day as they run out of pesos fast: best to do at 8am or after 3pm. Not a complaint just be prepared.We we’re always able to get money. Overall a great week at Angsana all made possible by the awesome resort staff and accommodations. Thank you all at Angsana

Solid 4 Star Resort

The Angsana is a gorgeous new resort located in Cayo Santa Maria located 90 minutes from the airport. It caters to 18 and up with the average age during our stay being 60 plus. Entertainment can be repetitive aswell as limited buffet and menu selections but you can always find something to eat. Now where this resort exceeds in is outstanding staff and service. If you prefer a smaller quieter resort with natural beaches then this resort is for you. If you prefer a more upbeat resort with a pa [... read more]rty atmosphere I would chose another resort.

Great vacation

We just spent a week at Angsana Cayo Santa Maria. We travelled with another couple (age 55 - 65). This vacation exceeded our expectations. The resort was absolutely beautiful. Although it is considered a small resort with approx 250 rooms, it was well laid out and did not feel crowded. We stayed in a basic garden view room. It was spacious and comfortable There were several beaches to enjoy. The largest beach had approx 50 palapas. There were several smaller beaches with a more nat [... read more]ural shoreline. Absolutely stunning. Two lovely pools with some umbreallas and some natural shade, A few more umbrellas would be great. The food was good. There were plenty of options but the 24 hour pool side snack bar was a favourite. There was daily live entertainment that was great. I particularly liked seeing the ocean from the beautiful lobby. The staff was efficient and very friendly. Cubans are so nice. We plan to return next year.

Just the right size resort (for me)

A very convenient resort because everything is close to the ocean, pools, restaurants, The staff are super people who are always kind. The rooms are spotless and new beds. The food was okay, cappuccinos were mmmmm good. I thought the 2 pools were the show case of the resort. I'll be back.

Very nice

Great beach with some snorkeling, everything is close, great service, free WiFi, really nice people. The only negative is tiny to almost invisible annoying insects that you will remember long after you come home.

Amazing resort -- ((( understated )))

Just returned from Angsana Cayo Santa Maria. New resort opened Dec 2018. This is an (( Adult only resort )) thinking max rooms at 300, so not big. This is fine, because the staff can easily service the guests, which they did, and they bend over backwards to help. Always with a smile. This includes all levels of the staff , from the groundskeeper , maid , servers etc. First impression is AWESOME -- off the bus, and you look into the lobby and look straight through to the ocean. Fabulous backdrop [... read more], " GOTCHA" comes to mind! Food. -- Buffet restaurant is out of this world, variety on a daily basis is amazing, changes daily, never the same. Something for everyone's taste palate! Only knock and this is a very minor knock -- not that many choices of fruit (( after all this is Cuba and they can only offer what they grow )) and cakes etc are not too diversified either. (( again not a big deal )) --- ice cream good selection daily. 2 a la carts -- Asian (( great )) , Seafood - this was my only disappointment -- menu was great, just served cold, other guest who ordered the same as me said was hot, tasty and great the seafood resturant is close to the beach and is open for lunch as a mini-buffet and big huge nice SURPRISE -- has a huge outdoor BBG GRILL. - everything is great -- selections again are amazing - pork, beef, lamb, fish, chicken, chicken wings, potatoes, pineapple and other grilled veggies --- great -they also have a Snack bar, that has a full menu and is open 24 hours, great scenery and lots of tables 2 beaches -- one big with a bar and servers right on the beach --- GREAT -- the second is much smaller, gives you a sense of privacy , also with server -- and entertainment by various birds diving for fish. -- both beaches have lifeguards, 2 types of loungers, awesome view of the sunset from the smaller beach, you have wade out about 100 yards. room is good, shower has window opening (shuttered ) so you have an outside view through the room -- personally I thought this was a fabulous touch. -Wifi is free , each guest is assigned time totaling a hour - there are 2 bars that provide enterainment, one by the major pool and an enclosed Jazz Bar, with a piano player --- both are awesome -this resort is services by all the regular carriers - Air Transat, Sunwing, Holasun and Air Canada - at the time of my visit they are restricting guest to 70% occupancy , I met with Senior management and the reason is to iron out the kinks. - make sure to take bug spray - the mosquito's are deadly. the sort sends a truck with a bug sprayer around at 7 am and 7 pm- works well -Cayo Santa Maria is populated by 19 different resorts and they all offer the same excursions - they more you want to do the more it will cost. -from my perspective I am a 70 year old man, 2 excursions were good for me, I loved the laid back atmosphere - we had one incident with about 4 female guests being loud and abominable. hotel management dealt with the problem. they sent these women back to their rooms to sober up. during my 12 day stay this was the only incident! - everything about this resort is fabulous --- I met numerous people either on the beach and during my excursions from HUGE 1000 room family resorts. one family was starving,, the buffet ran out early and had huge lineups -- they ended up forcing themselves into the a-la carte's and fighting with resort management daily. there are number of HUGE resorts on this island ----- they CAN NOT handle the number of guests- I met a Dutch lady who went to the last resort on the island, the walkways were so in need of repair that they were dangerous. there is a 2 Peso bus that connects all the resorts, and provides a mini tour, and will transport you to 3 different Flea Market type Plaza's. - this is worth the tour because you get to see all the resorts. so simple to see which ones are run down- a five year old could figure it out. - basically if its 7 to 10 old resort --- STAY AWAY!!!! you can see the state of disrepair - if you can , do not chose the HUGE resorts. they can have as many as 4000 guests, so noticeable --- their beach's are crowded, both on the beach and in the water.