Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21803 Reviews)

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Private  - 

Verified Purchaser

Platinum Yucatan Princess: Really good resort

The hotel is great but it's starting to show its age and could use renovations soon, they're currently doing the Grand Riviera next door so maybe once that's complete. Great food at all the restaurants, even at the buffet. Staff at the resort were great and helpful when needed. But some bartenders seemed disengaged. Most of the pools were shaded most of the day and were quite cold. Overall it was a great resort and all the pros outweigh the few cons

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Private  - 

Verified Purchaser

Ocean Riviera Paradise: Océan Riviera paradise

Beautiful clean well maintained. Friendly staff. Helpful. Family friendly Great food and drinks and non alcoholic options. Not too far from airport. Lots of activités. Some communication breakdown re booking pickleball and didn’t see outs of info about activities schedule …just kinda stumbles in them

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Private  - 

Verified Purchaser

Allegro Cozumel: Great location

The beach is beautiful plenty of loungers as well as the pools. Rooms are dated but comfy beds and linens. Staff are amazing very attentive and friendly. The grounds are kept extremely well very clean. Cons: not pleased with the food at the buffet. Usually cold lacking variety. The restaurant booking was frustrating,had to line up at reception desk to book daily for only 2 reservations permitted for 7 day stay. Only 3 restaurants to choose from. The Mexican was disappointing, food was cold and [... read more]

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Bitter Canadian  - 

Verified Purchaser

Dreams Sands Cancun Resort and Spa: Dreams sands cancun

Nice beach good pool good people too Beware of price gouging and fees not previously disclosed….table reservations for restaurants $150-$300 USD how is this an all inclusive resort?? Never again !! Also swimming with time share people that promise the world but never tell you it a time share scam until they have you off resort

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Chrissy_262  - 

Verified Purchaser

Bahia Principe Explore Coba: Amazing resort!!! Bahia Principe for the win!

The grounds were always clean. Very nice resort! Rooms were big and very comfortable. Concierge were there if you needed anything extra. Maids were super sweet and appreciative. Pools were great! Always found seats. Beach was nice, but I recommend water shoes for the water. Staff were very friendly! Service at buffet was slow for me and my son but everything else was great. Lots of walking since the grounds are huge. My son absolutely loved the arcades and pool tables. The food was good at buf [... read more]

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Randy  - 

Verified Purchaser

Posada Real Los Cabos: Older Hotel

The hotel was clean in common areas but is in need of a much needed reno. The grounds were very simple but well kept. The pool was missing tiles all over and needs repair. There was 1 main bar in the lobby and 1 by the pool. Only 1 of the bars were open during the day or evening . The Service was friendly in all areas of the hotel. Rooms were veey noisy as walls are paper thin...the room ac was noisy and the beds were uncomfortable and hard. The hotel restaurant needs a new chef that can provide [... read more]

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Private  - 

Verified Purchaser

Royalton Splash Riviera Cancun: Family vacation

I found the resort itself clean, I wasnt impressed on the service. Seemed like all the workers we tired (over worked) and not very happy. Service was very slow everywhere. Food was alright but nothing spectacular. Not good for the beach but the pools were good.

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Private  - 

Verified Purchaser

Royal Hideaway Playacar: a real disappointment

The resort is very well kept by their staff. The grounds and beach are beautiful. However there is room for improvement. Poolside umbrellas and lounge chairs should have been replaced years ago. The resort feels dated. I was on vacation with my brother and our wives. Each of us became very ill for a minimum of 2 full days. Food poisoning was the issue for us. The concierge was made aware. Needless to say - this ruined our vacation. We will not be returning.

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Kristin  - 

Verified Purchaser

Catalonia Grand Costa Mujeres: Would never go to this chain resort again

From the moment we stepped through the front doors we were disappointed. We were not shown to our room and left to navigate the resort on our own. Booking restaurant reservations was a nightmare and quickly discovered you needed to purchase wine in order to get in. Quite the scheme if you ask me. We paid for an all inclusive trip but needed to pay additionally in order to get in to the other dining options. The resort was understaffed and not helpful. I would never return to this resort nor woul [... read more]

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Private  - 

Verified Purchaser

Dreams Jade Resort and Spa: Very nice

Small and easy to get around. Excellent service and food. Love no wrist bands and no huge complex with resorts all over. Pool chair saving excessive, people were out at 5 am and never came back for hours. Ocean was rough and rocky so if you're a beach person not for you. Upscale on Xmas eve was such poor taste by resort when people have already paid so much.

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Private  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: Fantastic Vacation

We loved this resort! The grounds were nice with a lot of coatis everywhere! The pool was nice and unlike other resorts the tiles on the pool deck were not slippery. The beach had the softest sand and barely any rocks in the water. The food was good, we enjoyed the Japnese the best(ate there 3x). The staff was awesome ,entertainment team Fermin,Sandi and Hector, waitress at the pool Bianca. We are hoping to come back here again.

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Private  - 

Verified Purchaser

Dreams Riviera Cancun: Dreams cancun

The flight there no complaints. Kids club was awesome. We got priority seating and my son got a set of headphones and a colouring book for the flight. Our transfer to the hotel was brutally long. Although we only had two other families with us the driver drove half way dropped off a couple, drove all the way back towards the airport and then drove an extra half hour to our resort. Check in went well. The grounds were so so. While we were there I saw 3 cockroaches in the lobby. Room service was o [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Wonderful resort and great people.

This was our second visit to Bahia Principe Sian Ka'an this year. We would highly recommend this resort for anyone looking to relax, enjoy great food and have a little fun around the pool. The staff are wonderful - Eglaydy in the buffet, Manuela in the bar,Pastor and Daniel (aka Sugar Daddy) in the food and beverage, James, Josh, Francisco, Diana around the pool. Congratulations to Alex on the promotion! We enjoyed 10 a la cartes during our stay and each and every one was fantastic. We lo [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Love this resort

Beautiful beach you can snorkel or just enjoy the view. Food is amazing in restaurants or buffets and great entertainment. Our 3rd time stay. Many guests we talked to had been repeat guests just like us. If you want to be active and like a beachfront resort this is the place.

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Flip  - 

Verified Purchaser

Catalonia Grand Costa Mujeres: Birthday celebration

This resort is very clean and smoothly run. Everyone was very friendly and you're not accosted by Wildlife or sales representatives. We had an issue with our room not being near an elevator which was a must for us. They were able to accommodate us quickly with another room. There is no smoking allowed anywhere on the resort but the gate to enter the resort is not far from the lobby which is where you can go to smoke. The food was very good with a large variety of options. The nightly shows were  [... read more]

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Private  - 

Verified Purchaser

Riu Santa Fe: Front Desk- Horrible service

The face of the hotel was nothing short of horrible. The food was mid. Not family friendly. Rooms horrible. way over priced for the stay. The only good thing were the bar tenders and house keepers. Never again

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Elhem launa  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Excellent

Very nice hotel, good variety of foods , clean pools, very nice and helpful stuff. Special thanks to Derrick from agent support. We spent 5 nights we will return back for sure. Greetings from Canada ??

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Manitoba  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Friendly staf, very lush grounds

Staff very friendly at all times. A bit of a walk to other areas of the resort , but a cart service is available. Food was ok at the buffets , always found something to eat . A l carted was ok. Could use more seating along walkways as sone areas far to walk. Sad thing is the snack shacks were not open . On our side of the resort so we always had to go to the other buffet

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Cindie6  - 

Verified Purchaser

Barcelo Maya Colonial: Colonial review

Hotel looked clean, and well maintained. The 2 areas, to my opinion, that needs improvement is in the food and animation. Food was OK, but got bored very quick with the options we had in the buffet. Animation was absent. Big gap between the dinner and the evening show.

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Private  - 

Verified Purchaser

Grand Park Royal Puerto Vallarta: Extremely Disappointed!

This is not a luxury resort by any means. Rooms are ok and could use updating. Most of the staff was very pleasant. No sun until late afternoon around pool decks which meant pools did not get sun to help warm them as they were freezing cold. Buffet food was always cold and a la cart restaurants were very mediocre at best. The drinks were not very good either. Way too many children at this resort and they were very noisy. Daily and nightly entertainment was excessively loud and very disturbing  [... read more]

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