Hyatt Zilara Rose Hall: Awesome!

Great resort, great people, awesome service! Would of liked to have a better buffet on the Ziva side but the à la varte restaurants were great. Overall great country to visit and it's people are awesome! Had an awesome time! We'll be back soon! Thanks to the whole crew!

Bahia Principe Escape Runaway Bay: Vacation July 2022

We stayed at this resort for 2 weeks in July of 2022 .The resort is very large and consists of a lot of walking. There is a cart service available however waiting for the cart took quite a long time and walking sometimes seemed much faster. The hotel itself was quite clean and the staff was following covid protocols most of the time. They were constantly having guests hand sanitize before entering any buffet areas and counting people as they entered to make sure it wasn't over populated. Nobody  [... read more]wore masks unless they were very high up on the management scale which was a select few staff members. The food itself was not the best. There was not alot of variety, it was the same thing almost every single day and unfortunately the food was always cold despite us going right when the buffet opened. For a 5 star hotel I expected the food to be a little bit better. The beach was beautiful. The grand side of the beach was a lot bigger than the luxury side so we often walked over to the other side of the hotel. The luxury side was very windy and the beach was smaller but if you do enjoy a nice quiet day at the beach the luxury side is very nice. Sadly the entertainment was very boring and sad. It was very loud when it didn't need to be and the entertainment was not very interesting sometimes the events listed on the board were not what was happening during the entertainment portion so that was a little bit confusing. The elevators were very slow so if you were on the high floor you had a lot of walking to do in the very hot weather luckily for us we were only on the 3rd floor so it wasn't too bad. We tried to order room service but it took a long time for anything to get delivered and when it was delivered some of the items we had requested were not brought to us. The rooms were always cleaned by a reasonable time during the day. Checking in and checking out of the hotel was fairly easy and done quickly. Overall we enjoyed our stay however we will not be returning back to this resort. Many members of the staff try to get you to join their privilege club which often became annoying they would ask you every day but they're just doing their job. Jamaica was nice and I would definitely go back but I would definitely change up resorts.

Bahia Principe Explore Jamaica: 3* Hotel

I was at this about 1 year prior to the start of COVID. At that Time I gave it a 4* rating. RE this trip. the staff were still wonderful, friendly, helpful and courteous. The room was clean and spacious. However, things like wash cloths and bathmats were provided only when asked for and were not always available(no fault of the staff). All services were provided on a bare minimum basis. Now that I am 5 years older than when I was last at the resort, there re certain areas that should be addres [... read more]sed to ensure the safety of seniors. the toilet bowl is so low that a senior of my height and age had extreme difficulty using it. Having a grab bar in that area and in the shower stall would make people of my age feel much safer and would reduce the risk of falls.

Ocean Coral Spring: FANTASTIC VACATION FOR FAMILIES!

We spent 1 week at this resort and give it a 4/5. Resort: gorgeous. Well maintained. Very big, lots of walking. Beach: not the greatest in terms of size, but we still enjoyed it. Rocky and seaweed. Food: lots of options, but did have to wait for certain restaurants. We still managed and liked it. Entertainment: GREAT! Mariah, AKA Skittles, is great with the kids. Kids club is great! Pools: there's a lazy river, with no current so you're floating on your own, but it's fun! Swim up bars were [... read more] great! There's also a bowling ally and a casino. Disco was fun too! Gym was great! Staff were friendly. Rooms were gorgeous. Kids had a blast!

Iberostar Waves Rose Hall Beach: Huge resort

I will start with the positives. The food was amazing. A great variety every day. The a la carte's were also extremely good. The staff was friendly and helpful. When we checked in I asked for a room near an elevator because I am handicapped. I should have asked for a room near the restaurant's and beach and pool. The original room we were in was close to an elevator but 45 minutes from the restaurants. I;m sure for a healthy person it would not have taken as long. I was very dishearten [... read more]ed and in tears because I felt that I was not up to the challenge. My husband went to the front desk and asked for us to be moved but they could not accommodate us. Next morning the Sun wing Representative called for a meet a greet and I explained my concerns. He made sure that by 2:00 pm we had been moved to a room on the ground floor near all the amenities. I will be forever grateful to him for his kindness. The hotel is not conducive for any one with a handicap. It is a much too large a resort. The rooms were beautiful. Well kept and very clean. Hat's off to the cleaning staff. Also, the reason that I booked this hotel was because it had room service. Unfortunately they discontinued this a few months ago. So false advertising. I would recommend this hotel to people with no disabilities.

Bahia Principe Explore Jamaica: Apathetic staff. We won't return here

The service a this hotel is so poor. We would not ever consider returning there after our experience. The front desk staff are very rude and seem annoyed if a guest asks them anything at all. There were always a line up of angry customers at the front desk. The front desk staff were apathetic and did not seem to enjoy being there at all. Anything that a guest would ask them was met with disdain. The housekeeping staff were friendly and our room was cleaned daily. When we asked for extra towel [... read more]s or shampoo it was no problem and the ladies were always smiling and polite. The buffet restaurants were dirty and kept running out of plates. The waitstaff there seemed stressed and angry. Wait times were excessive. The "Knife" steakhouse restaurant had the absolute worst service and many tables got up and left the restaurant in the middle of the meal. We spoke to the manager and he said that many tables were complaining and he was sorry and would send an email to his boss. The tapinaki restaurant was very good. The food and the service were great. The beach was lovely. The room was comfortable but the toilet ran non-stop the entire trip and the air conditioner did not work properly.

Riu Ocho Rios: Riu Ocho Rios

This hotel is top-notch in terms of food, staff hospitality, nightly entertainment, day-time activities and beach facilities. However, room maintenance could be better as we had to call on 2 separate occasions to get our toilet repaired (was not flushing) and the electrical outlets at the bedsides were not working. We therrfore had to charge our phones in the bathroom. BUT THE MAJOR DRAWBACK WAS THE LACK OF ATTENTION TO COVID PROTOCOLS LEADING TO MY FRIEND AND I CONTRACTING COVID DURIN OUR ST [... read more]AY AT THE HOTEL!!!! We were there over the July 4th weekend when the hotel was booked to capacity. Except for the front-desk staff, no other staff wore masks. There was no requirement for masking or social distancing of guests. The buffets were not adequately protected; the top shields over the food were not low enough to protect the food from contamination by spit from adults. There were no lower shields to protect the food from the children whose mouths and noses were at the same level of the food. These factors may have resulted on the jul 4t weekend being a super spreader.

Riu Ocho Rios: Great resort!

My experience at this hotel was awesome. The rooms and eating areas were kept very clean.The grounds, garden areas and beaches spotless. The entertainment and food amazing. The staff very pleasant. I was never bored. The excursion trip I took to the Blue Mountain was very informative and entertaining. Beautiful scenery!

Sunset at the Palms: It is not what you would expect.

It was our first trip to Jamaica with my wife. Indeed, Sunset at the Palms is an unique small adults-only resort nested amongst tropical gardens and flowering plants. From outside "tree-house-style" guestrooms look incredibly "picture-perfect". Resort staff are very nice and accommodating; food is great as well. However it is not what you might expect looking at the pictures and reading resort's description before heading to Jamaica. There are number of issues which you may not find in the [... read more] reviews. Here is what you should be aware about before getting there: 1. The hotel is located right besides major busy road. A loud noise and exhaust fumes are felt in the whole resort area, especially at the daytime. Our room happened to be right beside fence separating resort from the road. Noise and fumes were so unbearable so that on our second day we requested to move us further from the road. But it did not fully solve the problem. 2. Resort was built a while ago. It is not being properly maintained/repaired over the years and currently in "tired-and-wired" state. Guestrooms have sophisticated shower system with showerheads and multiple sprays installed directly onto the walls. It would be great it all worked the way it should. But when you turn on water it starts spraying and leaking all over the place. Good luck to make it work the way you want! There is no proper water drainage either - when you finish showering, your feet might be fully covered by water. While staying in the resort for one week only we changed rooms 3 times (!) for different reasons - "shower situation" is practically the same in all of them. Another problem in the rooms which could have been fixed easily and inexpensively - electrical receptacles. Due to their age many of them are not tight enough to hold power plugs or charging devices to charge your phones, tablets, etc. So your charger might simply fall off an outlet while you are trying to feed your portable device. 3. WiFi performance is quite spotty. Despite strong WiFi signal, neither of wireless devices can hold stable wireless connection. For some mysterious reasons you continuously get a message on a device: "Failed to obtain IP address". So if you plan to stay connected during vacation, let alone work remotely - it would be a frustrating experience. 4. Beach. Has multiple issues, in my view. 4.1 To get to the beach you need to cross the road and go through the gate on the other side of the road. The gate is open from 7 am and closed at 7 pm. So you can't get to the beach early in the morning (before 7 am) and have a swim or simply walk on the beach late in the evening. 4.2 Towels. If you are early on the beach you should not have a problem to get a towel. But if you are a little late (say, at ~ 10am) - good luck to get a towel. 4.3 Swimming area in the beach is very small; it is marked/restricted by small buoys. Swimming beyond those buoys is strictly prohibited. So if you love swimming and/or snorkeling - the beach is not for you. Overall, hotel's ranking in its present state should be somewhere between 3 and 4 stars. Wouldn't go there again.

Bahia Principe Explore Jamaica: Disappointing trip

We just came back from grand Bahia principe I Jamaica on July 1st This is our third time in Jamaica and our third time to Bahia principe( previously in Mexico and Dominican) Unfortunately we didn’t get the trip we hoped for comparing to both the destination and the resort The service was extremely bad. Most of the employees don’t even look at or ask you about what you need sometimes we waited for over 40 minutes to get scup of milk for my little daughter. Changing the plates wasn’t e [... read more]ven an option except with one or two waiters The food wasn’t as expected. You almost can’t find anything to eat besides the grilled chicken and the pasta. A lot of the food tasted so fishy and strong. The bread was almost always stale and barely enough fruits for the guests. The cold cutes didn’t even look good to try Even though the a La carte restaurants were really good The beach was nice as usual In Jamaica The rooms were clean enough but we always had one towel less than what we needed even tough it was requested from the cleaning lady The security and life guards did a great job doing their jobs properly and keeping kids and parents happy The staff wasn’t that friendly as usual

Bahia Principe Explore Jamaica: Great family vacation resort

Older building with some areas needing better maintenance but quite comfortable. The room is large and has good air flow. Food is not quite 4-star plus but variety is amazing. This place definitely has something for everyone. Pools and children play pools are great. We North American probably be a little nervous about the water slides for kids. These slides are too fast for both my kid and my hubby. Overall is good. Recommended.

Catalonia Montego Bay: Holiday Inn Montego bay

The hotel beach, grounds and location are great. We are returning customers from 2019. The hotel made many COVID precautions. They strictly enforced the masking rules for the buffet. The food was fantastic as always. The desserts could have been helped with ice cream as an option. A sample of more local fruit would be nice. Guinep, Advocado, Nasberry, Jackfruit, Sweet and Sour sop, Plums, Breadfruit, mango etc. Some of these trees are on the grounds. The reservation dinners both free and ex [... read more]tra $ were not worth it. It was nice to do something different but the buffet is waaay better. I made the pineapple chutney when I got home. Mwah. Fantastic buffet meals by the kitchen staff. Nice mix of Jamaican and traditional meals with something for everyone. The hotel could do better on chaos control during check in time. Transportation was also an issue. Guests should be aware that the typical concierge location is manned by 3rd party taxis. Not that you may not need them but the distinction should be more clear. They do not work for the hotel. Some signs posted would help. Like the entire world..staff turn over, supply and training issues are impacting things, but as long as you take that in consideration the staff are really doing their best. Shout out to the Barefoot bar and the fish, burger and chips tuck on the other side. Those people are going non stop for 7 hours. Great job your hard work was noticed. Shout out to Davina at the bar. There is something about this hotel that makes it very special. The majority of the people that come to stay are relaxed and that rubs off. I feel comfortable to be myself. I recommend it. I will be back. I miss it already.

Bahia Principe Explore Jamaica: Noticeably not the same

We have been to this resort 3 times and this time the food quality was very very poor, the service was also not what it used to be . Called several times with no answer and then waited for 2 days for things we needed . We even tried the upgrade to luxury side and moved back the next day as it was not worth the money at all. Also the resort was not full but yet they would not accommodate getting us a room with 2 beds , so I had to sleep on a very uncomfortable rollaway and end up on the couch a [... read more]ll week. Very disappointed in what use to be our favourite resort.

Catalonia Montego Bay: Beautiful Resort

The grounds are well kept, Public area were kept cleaned and Covid 19 protocols were kept in Public and Dining areas. The Rooms were dated but clean. Rooms are to be cleaned every second day however they missed one day of cleaning in our room. We stayed in Bldg. 1 it was closed to everything but a little loud at night with the entertainment. There was times they ran out of plates and glasses. Special shout out to Wayne the Bell man, Teisha in the Buffett Dining area, the lady Bar Tender(sorry [... read more] I haven't the spelling of your name) at the Adult pool who always went over and above to make our stay a wonderful experience. This has been our 4th time at this Resort over the past 14 years and we will be back.

Bahia Principe Explore Jamaica: Resort good but can use some upgrading

Overall experience was good. Needs some upgrades which has started. From the time me and my husband got to the hotel, sales rep was behind you to purchase excursions or go to their presentation. We book excursions for Doom buggy for 2 ppl seeing I wanted to be with my husband together, The representative (Kenny) in the hotel lobby sold us that( so he said) The day of excursion, we were taken to’ Chukka’ when it should be ‘Yeamann’ Chukka did not had doom buggy’s period and ATV was onl [... read more]y for 1 person so me and my husband had to drive separately, which was our concern. Then we were not told that you needed close toe shoe for event, so my husband had to buy another shoe there seeing he was wearing an open toe sandals. Once we got back to the hotel, Kenny was always not available, we finally got hold of another rep, even they were not able to get hold of Kenny. Our trip ended, we came back home and still did not get an answer. We found out these rep’s do not work for the hotel, they’re from outside that works on Comission . The hotel needs to crack down on these behaviours so they don’t ruin their reputation

Bahia Principe Explore Jamaica: AMAZING!!! ⭐️⭐️⭐️⭐️⭐️

This trip was incredible!! The staff, the food, the pools, the entertainment, the rooms…. ⭐️⭐️⭐️⭐️⭐️ We are already planning our next trip back. We loved everything about this resort! ⭐️⭐️⭐️⭐️⭐️ I would recommend this to everyone!

Bahia Principe Escape Runaway Bay: Mix feelings

We didn't have the best time, specially the service. The rooms had issues, my parents room had a leak, twice. They couldn't fix it, and its hard to ask 80 years olds to move and change rooms all the time. The people are great but the spanish managment are fully taking advantage of the situation. the hotel need to be renovated, the AC system is old, the air does not seem clean. TV didn't work for few days, internet had issues, the complementary wine is the worst wine I have ever had. Its Sp [... read more]anish wine ONLY and it sucks. Why should not a 5 star hotel have two options? the owner is milking the people. The best part of Jamaica was the Jamaican people. Hotel food and resrutants also have poor service.

Riu Negril: No it was not amazing.

The grounds where insects infested. We where dinner for them. The resort spray for insects and did not notify guess. So we had to run for cover as the machines expelled fumes when treating the lawns. Riu host and hostess awoken us while we where sleeping on the beach. ( Saying, wake up we are here, it’s 10:00 a.m.) We could not book a meal at the restaurant. We had to line up outside in the sun and heat. It was first come first served. Then they had a second setting. 9:00 p.m. So dinner wa [... read more]s in the buffet. The meat was over cooked dry and on a few occasions burnt.

Grand Decameron Cornwall Beach: Beach was amazing but hotel was just OK

The hotel was situated on a beautiful beach with white sand and clear water, really close to the airport. You can sit there all day and just watch the planes come in. Very peaceful. It was not overly packed, so there was no need to fight for beach chairs in the morning or line up at buffets. All the rooms were beach front. What the hotel lacked was the food. They are always out and they don't replenish. I've never been to a resort where at a la carte restaurant, they only had 3 of the 8 selectio [... read more]n available. Nor have I ever seen them run out of bacon at 8am, when the restaurant opened at 7. Also, having been to Jamaica multiple times in the past; there have always been a jerk hut that gave you jerk chicken and fries for 2/3 hours a day. This resort did not have much local food. Other than their Jamaican night". Overall it was an ok trip. Would I recommend it to others, I guess it would depend on why you are there - if you don't care about the food and is there for the beaches, I would definitely suggest it. But if you are going to enjoy the food, then no.

Bahia Principe Escape Runaway Bay: Best Sister Trip ever!

The hotel was awesome a little confusing to start but once you got to know where you were all was good!! I enjoyed the beach pool food was very yummy…I love spicy and jerk chicken MmMm tasty! Some desserts I could not eat due to allergy to coconut :( they looked yummy! Security was great as I did a lot of walking around in the evenings they asked if I was good! They just gotta pay attention when someone says NO coconut rum or drink (juice), due to allergies I had a bad reaction to coco [... read more]nut rum or rum in general, I was fine no doctor was needed I felt so off not right at all after 3 sips of a drink and went straight to my room after dumping the drink. Perfect Caesar’s perfect purple Rains! Vodka drinks for me :) Everything and everyone that was there perfect people loving and kind hearted!! I defiantly would return 100% ❤️ Maid was very nice she gave us a warm welcome along with a sweet farewell! Thank you Bahia Principe Luxury runaway bay for your service! Hope to see you in the future!! 🏝🏖⛱🐚