Iberostar Selection Esmeralda: 5 stars beautiful place and staff

I love hotel and kid’s club and staff was very nice people and take care my kids a lot and both have fun and food was not bad and beach was very nice service was excellent I am recommended for family

Iberostar Selection Playa Mita: Good trip

Confusion over room when checking in, but was resolved by Gilberto, with thanks! Pool and grounds very nice, although pool was freezing for first 3 days. Red flag for most days, no ocean swimming. Food, plentiful and great selection, but luke warm at buffet. All Ala carts were really good. The French was our favourite. Maid service, so, so. Some days no towels, but made a call and it was resolved.

Iberostar Coral Holguin: Very good value

We felt lucky to have landed at Coral Level Iberostar Holguin for 10 days. Staff members were top-notch. Rooms, pool and grounds were all lovely and well-maintained. Lounge chairs under shade were always available at the pool and the beach — no need to scurry out at crack of dawn to plunk down towels. Food is never the draw in Cuba, but here there was always lots of variety and fresh fruit, served by friendly, attentive staff. Most guests we met were returning visitors, which seems to be [... read more] the best review of all.

Iberostar Origin Playa Alameda: I will come back!

This is the first time I have traveled so I don't have anything to compare to, but I truly enjoyed the week we spent here. The staff was awesome. The food, although limited, was good. The beach was clean and ended up being my favorite place to be. We even explored some of Varadero, and spent two nights in Havana. Truly a trip I will never forget.

Iberostar Selection Rose Hall Suites: Nice resort

This is our second time here. We had a wonderful stay with great weather however compared to last year the service and attention to detail has dramatically decreased. The food was delicious but rarely hot at the a la Carter restaurants. Actually is was cool and not pleasant at times. The entertainment was almost non existent. I probably will not be back. Last year they had a wonderful Xmas party which isn’t on this year for some reason.

Iberostar Origin Playa Alameda: Good resort, excellent beach!

Overall, the resort was very good. Food was absolutely delicious - do not go expecting burgers and fries, but there are whole foods, chicken, pork, lamb, fish, eggs, fruit, full salad bar, salad dressing…. Etc! Rooms were pretty dated, bathrooms weren’t cleaned very well, but the staff do the very best they can with what they’ve got. The beach is absolutely breathtaking. Very comfortable loungers, shaded umbrellas. Grounds are immaculately kept. Staff are friendly. We just came back, [... read more] and booked again at this resort for April. It should be noted that this isn’t a party resort. There were some pretty let down younger people here wanting to really “party”. The entertainment is good, but it doesn’t get wild at the disco. Lastly. Very run down gym, no jacuzzi.

Iberostar Origin Tainos: Loved it

Beautiful clean hotel, friendly staff, no shortages that we could see (despite dire warnings). Other than a few people wearing masks, there was no evidence of Covid. The single complaint we have was the insects. Couldn't see them until the itching started. Take a strong insect repellant and use it liberally.

Iberostar Waves Costa Dorada: Beautiful grounds, great staff, still suffering post- pandemic.

We spent three weeks between November 22- December 13 and enjoyed the vacation. The staff is wonderful and extremely helpful. Rooms are clean and quire well equipped. The renovated showers do lack pressure but we never wanted for hot water. Food was good and varied in the buffet. The a la cartes were satisfactory but we returned to the Japanese only once with friends. The resort was not crowded except on weekends when local residents were there. Plenty of loungers on the beach. Pool area was alw [... read more]ays active and plenty to do. Our only complaint was the inconsistency of drinks at the bars. No two bartenders shared drink recipes and regular brands were either not available at every bar each day or were substituted with local brands.

Iberostar Selection Paraiso Lindo: Resort was beautiful

The hotel itself is beautiful, nice staff but there was lots that they did not try to overcome. Our fridges were only stocked the second day as we tipped but when we didn't tip again they did not restock. For 4 straight days the fire alarm was going off hourly and no one was coming to resolve the issue. It began on Sunday Dec 4th, 2022 and did so until Thursday December 8th, 2022. It would go off at all hours of the day and night. No staff came to check in case if fire or let us know there were  [... read more]no issues. Hard to enjoy yourself when an alarm is screaming for hours with no resolve. Anytime it would go off I would go check just in case it would be a fire or had to evacuate. When I advised the concierge they would tell us there was nothing they can do or would act all confused having no information. Paying all that money to not be able to relax was a very bad experience for my family and I. The staff came in and left champagne for us but left the door open, anyone could of just walked right in. Would I not recommend this hotel to anyone and we will not be returning.

Iberostar Selection Holguin: Bring your own toilet paper

With a 5 star rating, the Iberostar name behind it and a trip advisor travellers choice award, we thought we couldn’t go wrong. 4th trip to Cuba. Service non-existent. Food undercooked and repetitive. Unable to make most drinks. No toilet paper in public areas!!!

Iberostar Selection Ensenachos: Amazing resort

Property and beaches are absolutely beautiful. Rooms needs to be renovated. Food is ok, but not enough fruits. Staff are very friendly and hard working. Entertainment is poor. I would suggest to start the evening show at 9:00 pm. Overall my friends and myself had a great time and I would recommend this resort to other.

Iberostar Origin Laguna Azul: I would recommend this resort!

Rooms are clean and the resort is clean and well maintained. You are never hungry. Recommend the Japanese restaurant and the Cuban as well. Super amazing staff always there to help with a big smile! Bar staff was entertaining. Lobby was a great place to join up to meet with a group. Champagne night to light the Christmas tree was fun.

Iberostar Selection Playa Mita: Oceanview room was fantastic!!

It was great resort due to everything was within walking distance including all a-la-cartes dining facilities. Arrived around 1 PM and was greeted with a margarita but was informed our room wasn't ready and we could check our luggage and enjoy the facilities until our room would be ready around 3 PM. The resort and vegetation was well maintained along with our room was cleaned daily. Beer allotments were hit and miss but one call to front desk and beer would be sent to our room pronto. Kudos to  [... read more]Darcy as every time he would see us in any of the dining rooms he would send us our drinks to our table. The pool was always crystal clear and clean with many palapas to select from along with perfect weather!! As for the beach, it wasn't unusual for a red flag flying daily but the beach was excellent for walking in either direction for kms. Overall our stay was enjoyable and would return again.

Iberostar Selection Holguin: Fantastic resort!

Had a great time! A group of us went to celebrate my brothers birthday. The staff made sure it was a special day for his 50th. The hotel room was exceptional for Cuba. Very clean and modern. The pool was great and the beach was clean. The beach bar was a great meeting place for us. And the bar tender was a lot of fun. The lobby bar was packed every night so you had to make sure you got there early enough to get chairs. Unfortunately because of the economy there, not all alcoh [... read more]ol types were available. Stay away from the martinis. Also there wasn’t a huge selection at the buffet but we never left hungry. The Japanese restaurant was the best. The show was great and the food was very good. Don’t get the fish soup though. That was terrible. The restaurant brought out a birthday cake for my brother and it was wonderful! The staff even sang for him. Wonderful time! Do not exchange your Canadian money. The locals will give you par for it. They will charge you extra if you pay in pesos. Not completely sure why this is but that’s the way it’s working now. The locals are hurting extremely badly because of Covid and the lack of diesel. They can’t get supplies as the transport industry isn’t running up to par. They are very appreciative of anything you give them from money to clothes to medicine. All in all we had a fantastic time and will definitely go back.

Iberostar Origin Playa Alameda: Not a 4.5 star hotel, maybe a 3

This hotel is old. In our room, the safe was not attached to anything, the patio door couldn't open, bedding was stained. This was fixed after we spoke to the front desk. Bathrooms on resort were terrible. Most of the time there was no toilet paper, no soap to wash hands, broken locks on doors, toilets wouldn't flush, no water to wash hands. Grounds looked okay. None of the large water fountains were working and the pool must of had a leak because the water level was down by a foot. At the b [... read more]uffet we were given 4 pieces of toilet paper as napkins. The food was okay, you would not starve. Some days were good. The entertainment was not great except for one night there was a 3 piece band that was good. However after all that, the beach was great and the people that work there are awesome!!....so friendly and helpful and always a smile on their faces. Everyone we spoke to was disappointed. There also was no rye, vodka, gin or any cream drinks(Baileys, Amaretto) Wine seemed watered down.

Iberostar Origin Laguna Azul: Beautiful Resort

The Iberostar Laguna Azul is a beautiful resort; The beaches and staff are second to none. You will however have to adjust to some deficiencies. Always have toilet paper with you. In public areas, once the roll empties it will stay that way until morning. Bring hand sanitizer as well. There are several hand sanitizer dispensers around the resort but they are all empty and when the soap in the bathrooms empty they too will stay that way until the morning. Other than adapting to the lack of h [... read more]ygiene products the Laguna Azul is a lovely resort with clean rooms, lovely staff, great views and a beautiful beach. Make sure you check out the spa on the 5th floor. It's not really advertised but they offer a fabulous massage!

Iberostar Waves Costa Dorada: Plenty of shade!

This resort is absolutely the best resort we have ever been to for the availibility of shade. There are plenty of loungers to be found in the shade at the pool and also at the beach. There are also spots between the beach and pool offering plenty of shade for anyone who needs to limit the amount of sun they get. Also plenty of sun spots for the people who love the sun. Our room was old and kind of run down however kept clean. It did not matter to us as we are not there to be in our room much w [... read more]ith such a nice beach anyway. The food was a little repetitive off the main buffet but was edible none the less with nobody going hungry and if you did it was your own fault. The grounds are well kept with plenty of trees and walkways and all the time you are on the grounds you get a beautiful view of either the mountain or the beach....what more could you ask for! We spent a majority of our time lazing in the shade on the beach enjoying the cold drinks and cool breezes off the water. The beach is nice and sandy with only a bit of seaweed washing up that is quickly picked up. Just a small sidenote.... one of our fav drinks to enjoy is the long island ice tea. Anyone who likes them knows that there is a wide variety of how they are made however we have finally found the right bartender to make them at this resort. Elvis will make you the perfect ice tea that tastes delightful and you will never know it has booze in it hardly. Be careful though as they are packed with booze lol This is a good resort at a good price with lots to enjoy. Many people come on here and complain about resorts not matching the flashy 5 star resorts they have been in other locations but then also paid 3 times the price for them so lets be fair. We have been in the travelling game for awhile now and this resort is on our list of resorts e would return to.

Iberostar Coral Holguin: Nice

Very pleased with Coral L. Our first time there. The staff were so pleasant and helpful. The tasty food was very enjoyable. The grounds were lovely and well kept. Never did make it to the beach, maybe next time. Spent so much time in the pool and loved it. Felt so spoiled having butler and room service. Looking forward to the next time.

Iberostar Selection Ensenachos: Beautiful Beach

Hotel grounds were massive.Golf carts a little slow., but they were really nice. Japanese best restaurant. Alendro (cust serv)👍. ** Arie, Ray, Mitch, Odalis (entertainment) kept a good vibe. Dancing by pool/beach. Really nice people! Diff activities each day. Foam party, zumba, etc ** Guerro and Haljabie at pool bar made really good drinks. Buffet food was average. Snack bar sandwiches decent. No fries and pina colada on the resort. Carlos at beach bar (smaller bar) always smiling. Cle [... read more]an beach. Everyone spoke English

Iberostar Origin Laguna Azul: Beautiful resort

The resort itself was beautiful, the gardens and trees was amazing. All the staff were fantastic people, got to know a few of them in the short time I was there. The rooms were good, except ran out of toilet paper one day when it was needed. So now for the bad part, cockroaches in our food. They were everywhere in the buffet restaurant. I was eating rice, took one mouth full and was about to have another one when I noticed a dead cooked cockroach in my rice. Disgusted. After that was hearing a [... read more]ll kinds of stories, someone had one cooked right on there fish. They were everywhere on the tables, the floor. It turned us off of eating there. The la crates were ok. It just seeded to be in the buffet restaurant area. Also, I got eaten by sand fleas. I had to go see the Dr. when I got home, the bites were infected and inflamed. He gave me a cream that I use twice a day and two kinds of pills, one I take 4 times a day and the other one once a day. I would really appreciate it if f I could get some kind of discount for the horror of cockroaches. Left my luggage outside when I got home after they might be in there. I left lousy after seeing cockroaches and fleas. Disgusted 🤢 not to happy. Disappointed in trip☹️