Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5231 Reviews)

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: I would recommend this resort!

Rooms are clean and the resort is clean and well maintained. You are never hungry. Recommend the Japanese restaurant and the Cuban as well. Super amazing staff always there to help with a big smile! Bar staff was entertaining. Lobby was a great place to join up to meet with a group. Champagne night to light the Christmas tree was fun.

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Big Tuna  - 

Verified Purchaser

Iberostar Selection Playa Mita: Oceanview room was fantastic!!

It was great resort due to everything was within walking distance including all a-la-cartes dining facilities. Arrived around 1 PM and was greeted with a margarita but was informed our room wasn't ready and we could check our luggage and enjoy the facilities until our room would be ready around 3 PM. The resort and vegetation was well maintained along with our room was cleaned daily. Beer allotments were hit and miss but one call to front desk and beer would be sent to our room pronto. Kudos to  [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Holguin: Fantastic resort!

Had a great time! A group of us went to celebrate my brothers birthday. The staff made sure it was a special day for his 50th. The hotel room was exceptional for Cuba. Very clean and modern. The pool was great and the beach was clean. The beach bar was a great meeting place for us. And the bar tender was a lot of fun. The lobby bar was packed every night so you had to make sure you got there early enough to get chairs. Unfortunately because of the economy there, not all alcoh [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Not a 4.5 star hotel, maybe a 3

This hotel is old. In our room, the safe was not attached to anything, the patio door couldn't open, bedding was stained. This was fixed after we spoke to the front desk. Bathrooms on resort were terrible. Most of the time there was no toilet paper, no soap to wash hands, broken locks on doors, toilets wouldn't flush, no water to wash hands. Grounds looked okay. None of the large water fountains were working and the pool must of had a leak because the water level was down by a foot. At the b [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Beautiful Resort

The Iberostar Laguna Azul is a beautiful resort; The beaches and staff are second to none. You will however have to adjust to some deficiencies. Always have toilet paper with you. In public areas, once the roll empties it will stay that way until morning. Bring hand sanitizer as well. There are several hand sanitizer dispensers around the resort but they are all empty and when the soap in the bathrooms empty they too will stay that way until the morning. Other than adapting to the lack of h [... read more]

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Djrocs88  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Plenty of shade!

This resort is absolutely the best resort we have ever been to for the availibility of shade. There are plenty of loungers to be found in the shade at the pool and also at the beach. There are also spots between the beach and pool offering plenty of shade for anyone who needs to limit the amount of sun they get. Also plenty of sun spots for the people who love the sun. Our room was old and kind of run down however kept clean. It did not matter to us as we are not there to be in our room much w [... read more]

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Private  - 

Verified Purchaser

Iberostar Coral Holguin: Nice

Very pleased with Coral L. Our first time there. The staff were so pleasant and helpful. The tasty food was very enjoyable. The grounds were lovely and well kept. Never did make it to the beach, maybe next time. Spent so much time in the pool and loved it. Felt so spoiled having butler and room service. Looking forward to the next time.

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Mandy  - 

Verified Purchaser

Iberostar Selection Ensenachos: Beautiful Beach

Hotel grounds were massive.Golf carts a little slow., but they were really nice. Japanese best restaurant. Alendro (cust serv)👍. ** Arie, Ray, Mitch, Odalis (entertainment) kept a good vibe. Dancing by pool/beach. Really nice people! Diff activities each day. Foam party, zumba, etc ** Guerro and Haljabie at pool bar made really good drinks. Buffet food was average. Snack bar sandwiches decent. No fries and pina colada on the resort. Carlos at beach bar (smaller bar) always smiling. Cle [... read more]

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Karen  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Beautiful resort

The resort itself was beautiful, the gardens and trees was amazing. All the staff were fantastic people, got to know a few of them in the short time I was there. The rooms were good, except ran out of toilet paper one day when it was needed. So now for the bad part, cockroaches in our food. They were everywhere in the buffet restaurant. I was eating rice, took one mouth full and was about to have another one when I noticed a dead cooked cockroach in my rice. Disgusted. After that was hearing a [... read more]

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Ryetar  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Meh

I can’t say I’d recommend this resort to anyone. I was travelling alone this time so my standards aren’t what they would be if I was with someone important. Food was substandard, I expected this from the country however, this particular resorts selection was less than limited. A la cart was always followed by a trip to the buffet to top up or to forget what you did eat at the restaurants. Rusted fixtures in the bathrooms and water was hit and miss for washing. Sometimes it worked sometime [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Relaxing resort

The grounds, pools and rooms were very nicely kept. The service was excellent. The food was terrible but that is out of your control. There wasn't enough activity to keep it lively so very boring especially after sundown. The beach was sensational.

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Private  - 

Verified Purchaser

Iberostar Selection Playa Mita: Nice hotel with great amenities!

The AIR CANADA ride from the airport was long1.5 hrs, as we had to make several stops We stayed ocean front which was very nice, the beach is beautiful to walk and no problem getting chairs umbrellas are also available We went to the pool every day, you don’t have to get up at 6am to get a chair! There are lots and all have palapas for shade. Beach bar was ok, Buffet was good, specially restaurants leave a lot to be desired. They serve a large portion of meat with little veggies You do h [... read more]

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Blaine  - 

Verified Purchaser

Iberostar Selection Holguin: This was one one my favourite hotels in Cuba . Been to 8 different resorts this one is best by far .

This resort seem to have everything you needed for a good holiday.. Food was good apart from the odd shortage , but never a real concern. Staff were great and took care of all our needs and never had to wait long any where .

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Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Nice stay...

Older hotel with beautiful grounds and beach. Rooms are dated but clean and functional. Food was good at buffet but the a la cartes were very good 👍 pool area was very noisy most of the time but plenty of seating available. Overall an enjoyable experience.

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Private  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: great staff!

it was nice to see that people have moved on with covid and we were able to enjoy ourselves ,still a few wearing masks wich is fine if that's what they prefer, but at least we had the choice! Excellent service, the staff was very friendly and always smiling ,something that we haven't seen in a while being from Canada I would recommend iberostar and will return in the future

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Cindy  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: We will be back !

Recently spent 11 days at Iberostar Bella Vista , have not been back to cuba in 6 years so wasn't sure what to expect reading all the reviews on shortages since the pandemic . Staff are fantastic , room was spotless and clean everyday, no beer , pop in mini fridges but 2 bottles of water daily . You can purchase beer at resort or duty free , no tequila at resort which we don't drink it anyway , wine was great red & white . We bought star prestige so more choices for food & booze were a bonus  [... read more]

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Kate & Wendi  - 

Verified Purchaser

JOIA Paraiso by Iberostar: The Amazing Iberostar Grand Paraiso

This was my 2nd visit to this resort and it never fails to impress. They really know how to take care of their guests. Rooms are beautifully maintained daily, beds are comfortable, food is top notch from pool side to Buffets to the A la Carte restaurants. Star team puts on spectacular evening shows , lobby bar entertainment and daytime Poolside games and music are so fun. The oceanfront is breathtaking to view and warm to swim and ride the waves. Will definitely return again !

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Private  - 

Verified Purchaser

Iberostar Selection Bavaro Suites: Great time with lots of sun and sand

Hotel was great, clean and excellent location and beach. Room service was slow, food at restaurants was average. Buffet and pool side food options were great. Language was an issue for English speakers but overall the experience was great and we had an amazing time

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Jodi  - 

Verified Purchaser

Iberostar Waves Cozumel: Great resort

Love the hut rooms Great diving Friendly staff Disappointed with smokehouse restaurant this time Patio light didn't work requested repair 2 times Need more lighting on pathways But overall would return again

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Private  - 

Verified Purchaser

Iberostar Waves Cozumel: Relaxing Resort

This was the 6th time my wife & I were at Iberostar Cozumel .The resort facilities were well maintained, the staff was very friendly & attentive and the food was well prepared. For people looking for a relaxing, somewhat quiet vacation, this is the place to consider. The large pool is at a 4 foot depth throughout,and it was never crowded ( only the swim up bars at various times).Since many guests are divers, the overall atmosphere is more subdued. Our only disappointment was with the speci [... read more]

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