Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5690 Reviews)

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Chris11  - 

Verified Purchaser

Riu Montego Bay: Excellent resort

The hotel was spotlessly clean. Rooms were kept stocked for towels daily. If you want washcloths ask for them. They typically do not supply. The entertainment is some of the best I’ve ever seen. There was an endless amount of food and it was all very good. Drinks were plentiful. The beach is small but clean. If you like long walks on the beach you won’t typically find it in Montego Bay.

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Noushin  - 

Verified Purchaser

Riu Playa Blanca: Terrible resort

The beach was not pleasant to walk All pools were very dirty There was no green space to walk around the hotel they would not leave shampoo in the room and we had to call three time to get a small shampoo

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Myke338  - 

Verified Purchaser

Riu Palace Costa Mujeres: Really nice resort

Well laid out resort, we had our wedding there. The food was good, no complaints, the staff always asked about any allergies. the staff took care of our group. They gave us a room upgrade with a swim out pool, Oceanview close to one of the pools which we took advantage of. We will return one day.

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Tradin  - 

Verified Purchaser

Riu Montego Bay: Abs Stunning

Beautiful property Well maintained Your treated very well and couldn't ask for more Pools are a 5 Beach is man made but still reasonably Service is excellent Entertainment is 1st class It dies get a little loud at times a but you can always find somewhere quite

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Private  - 

Verified Purchaser

Riu Playa Blanca: Great Resort

This was a very nice and clean resort. Food and drinks were excellent. Unfortunately, it felt like the resort was over capacity during the time of our stay. All pools were very congested. Large lines in Buffett restaurant as well as bars and a La carts. The resort workers worked extremely hard and tried to keep up and should be commended for their efforts. An amazing resort but way too crowded.

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Private  - 

Verified Purchaser

Riu Playa Blanca: Amazing resort

This trip was fabulous! The resort is beautiful, the staff are so friendly and the entertainment was lovely. Our room had a couple of issues (a broken handle on the dresser, a spout broke on the bar) but the staff fixed it immediately. The food is pretty good - hard to keep buffet food hot, but there was a great variety. The a la carte restaurants do not use a reservation system which made for a couple of disappointing nights. The beach is beautiful - but gets super hot during the day - wate [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: RIU Rocks!

Simply perfect -- not a thing to complain about ! The rooms were lovely and clean Staff was extremely friendly, helpful, and sometimes even funny and engaging. Food was spectacular -- many options, but honestly could eat at the buffet every meal and never tire of it.

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Private  - 

Verified Purchaser

Riu Palace Punta Cana: A perfect vacation!

My boyfriend and I recently stayed at the palace punta Cana and I have nothing but amazing things to say! The hotel is extremely clean and beautiful, there are a selection of pools and the food is absolutely amazing! If you are ok with loud club like noise, we highly recommend going to Coco Bongos! It’s approx $100 US per person (depending on how many are going in your group you can usually negotiate) and that includes the bus ride there and back, a pass to get in and unlimited alcohol! The sh [... read more]

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Private  - 

Verified Purchaser

Riu Palace Costa Mujeres: Amazing RIU Republica Punta Cana

We were party of 4 adults, had an amazing time at RIU Republica. Lots fun for adults with different age groups. The only problem that we had was with SunWing checkin crew at Punta Cana airport. We already checked in online, had to wait in a line up for 2.5 hours just to print the baggage labels and check them in. There were few parties with small children and toddlers that had to wait in check-in line up. Lots of un-necessary frustrations, that ended up to couple of vacationers to argue and qua [... read more]

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Kimber69  - 

Verified Purchaser

Riu Palace Tropical Bay: Beautiful resort

The resort was absolutely beautiful. The rooms and hotel were kept clean. Staff were friendly and went above and beyond to make your stay wonderful. Beach is stunning, clear calm water. Food was excellent! The only downside is you have to stand in line to get in the a la carte restaurants. They should allow you to make a reservation. I would definitely recommend this resort.

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Private  - 

Verified Purchaser

Riu Dunamar: Excellent will return

Our second time to this hotel first time in February of 2020 and happy to be able to travel again ! Went from Feb 12 to 18th and had a great time . Travelled with our 5 yo and he enjoyed the beech pool and crafts at kids club! Food was great ! Service excellent ! Freddie the bar tender is very attentive and polite ! Will return for sure !

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Private  - 

Verified Purchaser

Riu Emerald Bay: Nice stay

This was our 2nd time at the resort. We had two weeks and found it a bit disappointing. The resort is clean and the rooms were nice. Comfy beds. We had to call each day for coffee for the coffee machine, Also. the fridge was not restocked every second day as suggested.We did get water bottles from the lobby to take up.We did leave a tip for the room and although the bed was made the toiletries were not replenished. Or the fridge restocked. The food at buffet was good, fresh but always the same.  [... read more]

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Ninans  - 

Verified Purchaser

Riu Reggae: Fantastic Experience

The Riu Reggae in Montego Bay, Jamaica was an absolute delight. We traveled with 3 couples. Food, entertainment, drinks, water sports all provided a broad range of appeal. Probably one of the best buffets we've experienced and we go all over the Caribbean for all-inclusive resorts! Booking this vacation with TripCentral made it really easy. We took advantage of some special offers and we really appreciated the great email communications that were personalized. Great job TripCentral!

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Private  - 

Verified Purchaser

Riu Emerald Bay: Not as good as last time

Mariachi band on beach everyday fro 230 to 700 very annoying. Ruined whole trip. Could not sit on beach or on balcony or even have windows open while they were playing everyday!!! Food very repetitive and there were not 3 a la carte restaurants. Only one and it was terrible. Every restaurant seemed to serve same thing. Nice setting and room but could use a bit of work. Phone and drink dispenser and coffee maker did not work. Water not restocked had to ask for it everytime we needed it. Night clu [... read more]

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JamRock  - 

Verified Purchaser

Riu Reggae: Amazing Resort

The hotel is boutique style layout with lounges and restaurants surrounding the centre. The entertainment is fun something for everyone and the food is outstanding. You will want for nothing specially if you enjoy Jamaican cooking but if not lots of the meats and dishes. Staff ate great, rooms and resort are spotless specially washroom and beach. Keep in mind this is a Bay so don’t expect long stretch of beach but lovely for swimming snorkelling lounging and no need to fight for a lounge chai [... read more]

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Private  - 

Verified Purchaser

Riu Guanacaste: Disappointing to say the least

The resort is showing its age. The food is poor. The buffets had very few options that were worth eating. The A La Cartes were just as bad. The only decent food was served in the Asian style a la cart. The steak house as crawling with raccoons. My wife and I were unwell for most of the trip due to the quality of the food. We were there for 7 days and by the 4th day we just wanted to go home. I would never recommend this resort to anyone. This resort is worth only a fraction of the amount that yo [... read more]

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Private  - 

Verified Purchaser

Riu Palace Costa Mujeres: Exceptional!

We stayed for 10 days and were so happy with our vacation. The grounds and beach are impeccable, the food was delicious and the staff are exceptional! We specifically enjoyed the amazing service from Lilly and Packo at the main buffet area.

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Private  - 

Verified Purchaser

Riu Palace Pacifico: Amazing resort !

This was the best resort we’ve ever been to . It was beautiful spacious and clean . Everything was perfect from the food to the rooms and the beach , we loved it and would go back in a heartbeat ! Just don’t fly with Sunwing , they almost ruined it for us

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Private  - 

Verified Purchaser

Riu Cancun: Amazing views, wonderful food

We really enjoyed our recent vacation at Riu Cancun, the hotel was clean , beach was beautiful , the waves are quite big not suitable to small children immediately in front of hotel , but at Riu palace next door their waterfront is a little more sheltered and calm . The staff and food were awesome, I’m sure we gained some weight. The drinks were good but maybe diluted a bit , never really got wasted . We pretty much stayed on the resort except for one day when we went for a walk and some shop [... read more]

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Nikki  - 

Verified Purchaser

Riu Ocho Rios: Good for big families

This hotel is very big, there is lots of things to get involved with. If your looking to do excursions this is the perfect location. Not a fan of the Renovations I liked the way the place was before them.

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