Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Private  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: Grand Aston Varadero Resort

The hotel is new, nice, spacious and clean throughout. However there’s some ocasional shortage: eg. napkins, cereals, butter, pina colada, martini, Jin-tonic. Food seems to repeat the same very often. But overall they are trying their hardest considering they are new, with not sufficient employees.

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Private  - 

Verified Purchaser

Melia Las Antillas: Great

Flight uneventful,really liked that we could fly out of Kitchener. Since flight was not full we could have a middle seat between us ( bonus ) Transfer to hotel quick and very organized. Hotel ,dated but clean. Room supersaver was a ground floor room facing garden. Room A/ C worked to well,couldn't adjust temperature,but better than too warm. Good food,plenty to eat,somewhat repetitive but as usual for a buffet. Tried 2 alacarte Italian & romantic both very good,excellent service. Drin [... read more]

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CJohannes  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Royalton Hicacos

Overall I would say the Royalton is a good resort, it does look a little dated, the beds are very firm and the tub/shower is a little awkward, but we did have warm water every day. If people have mobility issues, the shower could be an issue for them, as well as the elevator that does not work, so they would have to get up to the buffet and a few restaurants by using the stairs. We had no complaints about the food and were pleasantly surprised by the options available. They have a crepe sta [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Paradisus Princess Del Mar

The resort itself is immaculate, which really impressed us. We had problems with our first room as the power kept going out so they shuffled us in the dark, not lending a hand at all to a room down the hall. Same exact room. Very clean. However, Glen was on the deck and noticed the sliding door handle was broken, obviously hadn’t been fixed. Our toilet ran all the time as well. The rooms are freshly painted with nice furniture and very comfortable beds. Our bedding was never changed during our t [... read more]

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Diggler  - 

Verified Purchaser

Paradisus Princesa Del Mar: Horrible Resort

We arrived at the resort and the reception personnel were not welcoming or helpful. We got our room and it was definitely not what we expected. Broken shower, air conditioner not working, smelled bad. We complained to front desk and after 3 attempts plus talking to the customer services manager they would not move us. The food at the buffet and other restaurants was absolutely terrible. We spoke to the west jet rep the next day and they were able to get us moved to a new resort for day 3 of our [... read more]

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Mikelee2  - 

Verified Purchaser

Palma Real: Paradise at Palma Real

An older hotel but incredibly welcoming and inviting from checking in to the wonderful men who struggled with our luggage to the room and to the girls at the bar all smiing running to greet us The entertainment at pool bar was fun and entertaining they have amazing people here too The food was beautifully presented and amazingly decorated with what they have to work with Ocean was a short walk which was great exercise The whole trip was fun amazing and cant wait to go back soon!

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Pipelots  - 

Verified Purchaser

Selectum Family Resort Varadero: Fabulous!!!

This is the best Cuban all inclusive resort I've experienced thus far. The resort is beautiful and very well maintained, the staff are friendly and extremely attentive and the food is great. A better selection of fresh fruit is my only criticism, but I believe many Cuban resorts are probably dealing with supply issues. We'll definitely be back. Thanks for a terrific vacation.

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Dale  - 

Verified Purchaser

Paradisus Princesa Del Mar: 3rd Visit and another Gem!

This was our 3rd visit, and first since the "plague". Another fun, relaxed experience. It is important to have a proper expectation when visiting Cuba, this was our 7th trip to the island. They make the best with what they have, with a heart felt smile, and are very engaging, you just need to smile back! As return visitors, we received a few little perks; a nice bottle of rum in our beautiful room, and an extra al a carte night, which was very appreciated. Our room was spotless, cleaned ever [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Will not go again

The Rooms where moldy . No evenings or night divertissement such as shows ect.. Staff were a bit rude at the bars, they were talking on the phone while serving beer . The elevators malfunctioning, I personally have gotten stuck on the 6th floor in the elevator for about half an hour.

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Darc  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: Great potential

Nice new resort, beautiful design. Staff not very attentive and couldn't understand English very well. Food tasted very good but very boring as same food selections served at every meal, every day. A'la carte food was good but extremely small portions. Rooms were cleaned well, but elevator & hallways were not cleaned well at all. The shower took very long to get hot water and it would often turn cold during the shower. The beach & pool were beautiful. Mixed drinks/Slushy drinks not the greatest  [... read more]

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CampyJ  - 

Verified Purchaser

Starfish Varadero: Starfish Varadero Paradise

The hotel is beautiful and well maintained. The staff are amazing throughout. From being greeted at checkin by Ismaray Dominguez, to having luggage transported by the witty Yasser (he said drinks are on him all week), it was a great start after a short shuttle from the airport. The bungalow was clean, a little dated, and the A/C issue was quickly rectified, but, the room is the place we spend the least amount of time and the bed was comfortable. Other staff that stood out: Jorge Yoel in th [... read more]

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: It’s Cuba

Stayed a week, end Jan into Feb. We enjoyed our stay, room was nice AC worked, good shower. Beach is amazing, go early in the morning to put your towels on a chair to make sure you get one. Make sure to put Teatree oil in all your body wash, shampoo conditioner and make a spray bottle with vodka and tea tree oil to spray from your kneecaps down every morning and night. This will help with the sand fleas and mosquitoes. We never had any, but some people did. Yes, they did run out of pop fo [... read more]

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Niki  - 

Verified Purchaser

Blau Varadero: Great resort!

Stayed in the Oceanview select room on the 8th floor. The room was beautiful spacious and clean. Maid service was phenomenal! Designs on my bed daily, the room was always immaculate when she left. Food was very good! A bit of wait in the buffet because there are a lot of people at the resort but only 2 a la carte resturants. Beach is a beautiful area with lots of room. A bit lacking in the liquor. No vodka most days and when they did have it it didn't taste good. Also no Havana club at all in  [... read more]

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Private  - 

Verified Purchaser

Starfish Varadero: 5th trip to Starfish Varadero

We always enjoy our stay at Starfish Varadero. Stayed Jan 18th to Feb 1st. We like to spend our days at the beach but this year spent more time at the pools. Very windy , cool and strong waves at the beach for 7 out of 14 days. We enjoyed the entertainment especially the orange/foam party at the main pool as well as relaxing on the beds at the quiet pool. The gardeners do a fantastic job of keeping the grounds groomed and are always friendly. The food in buffet is usually cold and lacking i [... read more]

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Private  - 

Verified Purchaser

Roc Barlovento: Fantastic budget hotel

I've stayed at plenty of wonderful resorts over the years in cuba, and for the price point of this hotel people should very happy. Go to cuba for the beaches, the people. Bread is pretty fantastic as well!

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Mr.BluePie  - 

Verified Purchaser

Occidental Arenas Blancas: It`s Cuba Baby

This was our 4th time to this resort and our first post covid. Things are not the same things run short including the Rum on TWO (2) different days. Everything was OK but as another couple said it Needs a Refresh and We agree a couple of huge windows in the lounge area were missing but on our last day they were working on one so. The Coffee bar was yum the entertainment was fine especially the 2 pcs string group in the coffee bar they are awesome. the BEACH was incredible as ever . The poo [... read more]

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TracyRoma  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Great place to go !

First trip to Cuba and won’t be the last to this resort ! I found the Cuban people amazing , so nice ! People working at the resort tray one another like Faniky and also treated us like family. They appreciate visitors and try their best to make you ahve a great time! I felt the all who work Here take great pride in their work! From our butler David, Barbara on the lobby bar, Javier from grounds maintence and Marcelo who is their to greet you and bring your bags to your room all Amazing peo [... read more]

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Private  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Royalton Hocicos Varadero

Hotel setting was great , beach was fabulous ,soft sand , clear water , very few sea weeds. no big waves services was great but the choice of meals was OK and needs improvement in that the stations at the buffet were the same each day both for lunch and dinner. The restaurants were not outstanding but provided a change. We were told that you did not need reservations for the restaurants, it was first come basis ,but the Diamond club membe [... read more]

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Private  - 

Verified Purchaser

Occidental Arenas Blancas: Not impressed

The hotel and grounds were fine. The food was almost exactly the same every day for lunch and dinner anyway. The staff were okay for the most part. We were under the impression we could go to solymar also but were told no. That was another disappointment. Overall not a really great vacation o

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Shirl  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Iberostar Bella Vista

We stayed at this resort 5 yrs. ago when it was new. It has gone downhill since then but was still good. Our room had a beautiful ocean view, the food at the snack bar was always good and the bartenders at the beach bar were fantastic. When guests leave and they change the bedding wash the bedskirt to or remove it all together it was so disgusting. The food in buffet wasn’t the best nor were some of the drinks but we did fine and had a good time overall.

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