Bahia Principe Escape Ambar: This is a great resort
We have been at this resort numerous times and believe it's one of the best resorts to visit. We will be going back for a ten day stay next year. The staff have been great with us ,even when there is problems .
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Melissa2266 -
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Blue Bay Villas Doradas: A Great Vacation!!
What a great place to go on our first vacation!! The staff at this resort were amazing. The food was great! Everything was clean and organized.
There was and had been huge rainfall when we first arrived which led to a minor leak in the roof of our room but the rest of the vacation made up for this small mishap. We will definitely go back to this resort!!
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Katie555 -
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Royalton CHIC Punta Cana: Resort was great but food could use improvement
We stayed at Chic Punta Cana April 8-April 15th. We were in building two and had a swim up room. It was incredible!! Our butler, David Castillo, was beyond amazing! Our second butler, Carmen, was also great and we appreciate everything they did for us.
The beach was beautiful but the water was very rough. You can't wade in the ocean and relax. I found there were a lot of people trying to sell things on the beach too and they come right up to you on you beach chair. I did not appreciate that.[... read more]
The resort was beautiful! I wish there was a swim up bar in the main pool though. Also, they need more chairs around the pool and beach. If you aren't up by 8 am you won't have a seat in the shade.
I loved the room service. we ordered breakfast every morning and ate on our deck.
The food... The food needs improvement. We did let management know how we felt about the food as they are always coming around asking how things are. I had raw chicken one day. Food that is supposed to be cold isn't etc. I found the buffet very small and always had the same options. Also, the juices there, including orange juice, are not real and taste like tang juice. I missed having orange juice in my mimosa. I did love that the resort had top shelf liquor (we were diamond club) and coors light beer.
Overall we liked the resort but I don't think we would be back.
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Private -
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Bahia Principe Escape Ambar: Hit and Miss!
First let me say that the resort grounds are beautiful and well kept. I sent an email to the resort 3 weeks before our departure to request a room near the beach on the top floor (the same request was made when we booked the trip). We ended up on the main floor of building 60 which is close to the beach. When we arrived at our room, the safe wasn't working and the patio door wouldn't lock. Called the front desk and both were fixed a couple of hours later. Obviously we had to wait in our room unt[... read more]il both were fixed (different people fix different things). The next morning the toilet overflowed, we had toilet water all over the bathroom floor. Again I called the front desk and it was fixed about 90 minutes later. The repair man was leaving without cleaning the water on the floor, so we asked him to clean it up. He did with all our bath towels. Our room issues ended there but it wasn't a great way to start our vacation. The weather, beach and pool were very nice but the food was always cold. The service was not very good even after tipping the staff...not very many smiles. To be honest, I think they lacked motivation and that in my opinion is largely due to the way the resort is managed. Something is not right with the staff at this resort. I was expecting a lot better from this resort especially considering the price we paid and the start rating. Did I have fun yes....would I return no.
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Private -
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Cofresi Palm Beach and Spa Resort: Good resort
Overall it was a very good resort. The service was great and the place kept very clean. The food was good and restaurants were excellent. The only low point of the trip was having so many places that were vip only. At times it would be discouraging to go to a bar or event to find out that you were not aloud in,
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Private -
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Riu Bambu: Beautiful beach
My family and I visited Riu Bambu twice, in 2007 and 2017. The hotel grounds are beautiful and nicely maintained. The beach is stunning, with lots of mature palm trees that provide plenty of shade. Beach loungers are abundant.
The food was excellent, with lots of variety available. However the drinks on offer were not that great. There is no real orange juice, the alcoholic beverages were too sweet and syrupy. For us the best choice were red wine and beer. White and rose wines were too sweet. [... read more]Coffee served for breakfast was good, together with specialty coffees available from the machine.
The room we stayed in was closer to the beach and the main buildings. The resort has a mix of renovated and non-renovated rooms available. Renovated rooms are mostly at the back of the resort away from the beach. Our room was a non-renovated one. The room itself was good, but the beds were extremely uncomfortable. We asked reception staff for help in that mater but unfortunately they didn't accomplish much. At first they tried to remedy the situation by putting several blankets on top, under the sheets. That didn't help much, so after our third request they changed the mattress but to no avail since the new mattress was the same as the old one. We gave up after that. The staff in general is OK, but may seem grumpy at times. On the side note, the tennis courts were in a really bad shape, full of debris. The surface was gravel.
We chose to go for one excursion to Saona island. It included a semi-submarine visit, snorkelling around it, speed boat ride to the island, lunch and catamaran ride back. We found it too expensive for what we got. The guide was very good, but we felt everywhere we went was way overcrowded. We couldn't see much from the submarine but our kids enjoyed snorkelling a lot. The island itself was very crowded as other tours come there too. The lunch provided was very good. The catamaran ride was the biggest disappointment, as it was really overcrowded, with barely any space to move.
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Private -
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Vista Sol Punta Cana: Vista Sol Punta Cana - mixed review
Grounds were well kept and gardens were well maintained, public areas were a safety concern due to ramps, water, and lighting. Pool areas were nice, beach setting wonderful, several free beach games and water toys available. Swim up bar didn't open at 3 as scheduled and many days did not open at all. Rooms had a musty, moldy odor.
Theft from a room safe and and misleading taxi fares and pressure to 'sit through a sales pitch' left us leary of returning. Hair in pool drains. Ugh. Ala car[... read more]te restaurants were OK but not as good as expected. Language barrier between guests and wait staff. Served incorrect entre to guests and didn't know difference between almond cake and crepe suzette? Just wrong.
Didn't get the feeling guests were valued. I do not plan to return.
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Don Thorne -
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Majestic Colonial Punta Cana Beach Resort: Heaven on a beach!!!
The week of April 8th -15th my wife and I traveled to the Dominican Republic, we had no idea what was in store for us when we booked our 1 week vacation at the Majestic Mirage.
Upon arrival we were told we would have our own personal butler (Lenny)
Lenny picked us up and gave us a tour of his beautiful resort...my wife and I were in complete awe!!!
We arrived at our room and we were both blown away by the size and decor, we had 2 bathrooms and a huge soaker tub in the main bathroom, if the r[... read more]oom wasn't enough we had 2 patio doors that opened to an amazing patio, we had our own personal outdoor jacuzzi and a large outdoor bed with canopy, we had a private pool off our patio.
Our room was always stocked with premium alcohol and snacks.
Our butler Lenny made a personal point of insuring that our vacation was the absolute best stay possible, Lenny booked all our Ala cartes, and looked after any need that came up. Lenny was a 1st class embassador to the Majestic Mirage, Lenny was very proud to share everything his resort had to offer.
Our 1st night we dined at the main buffet, we were simply amazed over the selection and at how delicious everything was. The staff were extremely friendly and attentive, they were all very neat, no dinner plate or glass sat empty for more than 30 seconds before we were offered topups, as we left the buffet that 1st night we were in complete shock over our pleasant dinning experience. We spotted the dinning Manager (Ogledy), we made it a point of sharing our possitve experience with Ogledy, Ogledy was very appreciative and very proud of his staff.
Ogledy made it a point that for the rest of our vacation that we had the absolute best vacation possible, Ogledy set up an amazing steak and lobster tail dinner for us, we were simply blown away with the quality of every meal from start to end.
We had the privilege of eating at a steakhouse 2 nights, the steakhouse was amazing, the staff and service were amazing, we had the option of eating there everyday if we wanted too, we also ate at the Japanese restaurant, the chef put on an amazing show for us.
Our overall dinning experience exceeded our expectations by leaps and bounds.
Antonio Pares Vasquez was our omelet chef, he greeted us with a smile and an amazing personality every morning. I always ended my breakfast with a fabulous crepe made by Francisco. Every breakfast lunch and dinner was definitely far better than any other resort we have ever stayed at.
I truly believe that other resorts should look at the Majestic Mirage, because the Majestic Mirage is the proper way a 5 star resort should be run.
The beach is simply incredible, there was an abundance of shaded lounge chairs, also plenty of beach side beds. We walked along the beach in both directions, no other resort even came close in comparison, many other vacationers walked along the beach and stopped and we're in awe!!!over the beauty of the Majestic Mirage.
Alex and Anna kept the entertainment going on the beach with plenty of activities.
Drinks from every bar were of the upmost premium quality.
This vacation was absolutely incredible, Ogledy took such amazing care of us, Ogledy is most definitely a true asset to this resort. Ogledy is a very kind and much welcomed member of our new Dominican family.
This is my upmost sincere and honest opinion of the Majestic Mirage, thank you so much for such an amazing vacation, we will return with our family.
Don and Diane Thorne
Kitchener,Ontario,Canada
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Trinda boo -
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Grand Sirenis Punta Cana Resort: Great resort
The sirenis cocotal resort was a nice resort! The grounds, beach and pool area were all awesome! The food was great as well!!! The bar staff especially Jackson were great! Also the staff in the buffets were good as well!! I would go back again!!! Weather was great as well!!
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Private -
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Bahia Principe Explore Turquesa: wonderful!
This resort is amazing and out of this world! We had a great family trip ! The food was amazing. The pool area was fun and never overcrowded. The beach was great too! The rooms were comfortable and spacious.
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Private -
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Riu Palace Macao: Wonderful Resort
The resort grounds were well kept and the resort is small so you can get to the dining areas and beaches just a short walk away. The food was excellent. The rooms could use some updating and the nightly entertainment definitely needs improvement.
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Janine -
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Bahia Principe Explore Turquesa: Large, well maintained, family friendly resort
Grounds are beautiful and are we maintained as are the buildings. Between the buffet, snack bar and a la carte restaurants, there is a nice variety of food. Rooms are plenty big, cleaned each day, daily restocked fridge. So much for kids to do. Beautiful spa. The most amazing beach, even if it is crowded.
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Kenny -
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Senator Puerto Plata Hotel: Awesome staff
We were returning guests to the Riu Bachata, after having enjoyed a week-long vacation at your resort February 16-23, 2016. We enjoyed our time at the Bachata so much that we are returned for two weeks this year, March 28 - April 11, 2017.The fantastic staff there, which included Whitney, Salami, Luis Pablo, Candy Crush, Kitty Kat, Hansel, Muriel just to name a few. We also went there purposely to seek out our favorite groundskeeper Ramon, who, last year, climbed trees to get us fresh coconuts[... read more]. Sadly, and with deep condolences, we've heard that he has since passed away. This news definitely was the only huge damper that we had during our stay at the Riu Bachata. We've recommended your resort as a perfect vacation getaway to our friends and family, and as a result, there is a couple heading your way for a week's stay on April 28th, 2017.
The only recommendation would be to have an ATM in the lobby, as we had to take a $25 cab to Puerto Plata to get more cash for gifts, extra excursions etc. Last year, there was one at the entrance of the resort, that is no longer there.
Sincerely,
Ken
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Saycon -
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Cofresi Palm Beach and Spa Resort: Beautiful Amazing resort
The grounds, food, pool beach set up, employees all amazing! Lots of stairs but for those who don't want to take them, there's lots of alternate routes or upgrade to VIP and get a golf cart to help you out.
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Robertslm@eastlink.ca -
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The Eurostars Grand Cayacoa: 5 Star Service!
This is a lovely hotel situated on a cliff with a panoramic elevator down to the beach. In our seaview room on the fourth floor we were still able to hear the surf pounding on the shore! All the employees go out of their way to provide excellent service with a smile and do not expect tips constantly like other resorts I have been to. The Gran Bahia standard of service is especially evident in the buffet where the Manager is constantly watching and coaching his employees to provide constant, a[... read more]ttentive service. Our plates were taken away as soon as we were finished with them and our glasses were never empty. The beach bartender works alone all day and is busy but always sings and serves customers with a smile, taking the time to make a quality drink each time.
We never had any issues finding shady spots at the pool or beach at any time of the day. The beach is a public beach, however there were never any issues, it was nice to see the Dominican families enjoying the water. The first few days the water was wavy but once it settled down the snorkelling was amazing, many varieties of fish plus colorful coral. Best places were under the bridge and to the right by the rocks all the way over to the pier down by the snack bar.
The food was plentiful, lots of variety with a different theme each night at the buffet. I wasn't crazy about the seafood restaurant, my fish was raw in the middle, the appetizer and dessert were good though. Loved the other two a la cartes.
Lots of walking but I loved it as it gives you a chance to work off some of the delicious food and drinks! Loved walking the 'bridge to nowhere', very peaceful and perfectly safe. Would definitely recommend this resort and will hopefully return some day.
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Private -
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Cofresi Palm Beach and Spa Resort: Beautiful resort
Beautiful place. But not Mobil friendly. A lot of stairs. Rooms were alittle older but very clean. We had a wonderful time. Beach was beautiful. Lots of wind. Had a great time in the water. Food was great. Very nice people.
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Private -
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Secrets Cap Cana: **OVERBOOKED**
First and foremost the negative comments:
Although we had booked a Junior Suite with Swimout, we were assigned an Oceanview room, a (downgrade). We were not the only guests in this situation.
The hotel had grossly overbook the swimout category. In our minds a way to fill the hotel.
After four hours and many conversations with various hotel staff. We had no choice but to take the Oceanview room.
For this reason alone we would not return to this property.
Some positive notes:
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The grounds are lovely. The staff is very friendly. Many different choices in Restaurants.
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Charline -
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Catalonia Bavaro Resort: Amazing Resort
This hotel was amazing. The grounds are just beautiful with all the palm trees and flowers. They even have a Love tree that you can attach a lock on it for the married couples. The food was really good. The Steakhouse is the best. The staff was really great in all bars and restaurants. The rooms are nice and big. You have a big tub in each room. Might need a little maintenance in some rooms but nothing to complain about. Your not in your room that much anyways. Beach is nice and kept cl[... read more]ean the most they can. We stayed in building 20 so we had the perfect view of the pool. Long walk to the restaurant but doesn't matter because the walk there is very nice. Resort is not far from airport about 20 minute drive. Lots of tour options also in the area.
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Katherinec12 -
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Melia Caribe Beach Resort: Amazing!!!!!!!
We were very impressed with this resort from the moment we entered the lobby.
The staff approached us to take a drink order from us immediately which we were pleasently surprised.
Also the staff was always very polite and could not help us enough if and when we needed help.
I have a disability and needed a wheelchair (which was provided immediately)to move around the premises as walking too far tires me out quickly.
My husband was very impressed with this also.
The only downfall was that th[... read more]e resorts walkways were cobbles and it's very hard to push a wheelchair across these everyday for a week but my husband is a trooper as am I and just being at this resort smoothed this over for us.
Between the lush tropical surroundings,well manicured premises,peacocks roaming around and the other exotic birds It seemed like we hit paradise.
I would definately recommend this resort to everyone.
Thank you to our Travel Agent Nicole for booking the most wonderful trip for us!!!!!!!
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Bleem -
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Bahia Principe Grand San Juan: Wonderful place!!
The hotel is older but in good repair. The staff are more than willing to assist in any way possible. The 3 pools are well maintained. My favorite was the second largest pool, it had two smaller pools for relaxation. It had its own bar area and just two steps from the beach. There was lots of night shows, beach parties for us to enjoy. There was some place open where you could get food almost all the time, even in the middle of the night. We did find that food was better at the first [... read more]of our stay than towards the end. It was always the same, a change in menu would have been nice. Over all I would suggest anyone wanting to go somewhere for a beautiful vacation, this would be a great place to pick. Fun in the sun, friendly people and very relaxing, with lots of activities for everyone to enjoy.