Couples Swept Away: Amazing beach, Resort meh!

The beach was fantastic, nice white sand, calm waters. The room was fine, A/C was good. The cleaning services were fine, except that they came very last, 3:30-4:00 pm. The food was average, All the restaurants were open-air except, Feathers. The Palms buffet was in a covered outdoor space, so lots of bugs in/around the food. Patios Patio had great breakfasts and the Grill had good jerk chicken and burgers. Feathers restaurant was the only restaurant that wasn't open-air, the food was very  [... read more]good there. all the staff were friendly and nice. Beach 5/5 Food 4/5 Resort Facilities 3/5 Overall 3.5/5

Riu Reggae: It's not 5 stars

This hotel needs an update. The lobby is very shabby and the resort is very dated. Best beach of all 3 surrounding beaches (least seaweed and most Palm trees for shade). The people are older (late 30s to mid 50s), so I wouldn't recommend it to people in their 20s like me. It does however give you access to the Riu Montego Bay lunches and clubs. The entertainment staff is awesome but the rest of the staff is rude or very inappropriate, male staff offering you weed or to take you off the resort.

Hedonism II: Very relaxing

Had a wonderful stay. A bit remote but had a very relaxing vacation. Great room, great grounds, great entertainment and great food. Wished entertainment extended further into the night considering it is an adult resort.

Hyatt Ziva Rose Hall: Amazing experience from start to end

Exceptional customer service at the resort. Nothing to complain about.Had a great experience. Lots of activies for kids. Five star treatment from picking up to drop off.Great nightly entertainment for kids and adults.

Bahia Principe Explore Jamaica: Good resort, confusing checkin!

To start off with, we missed an entire day of our trip. We arrived in Jamaica at 2:30PM and didn’t end up getting into our room until 10:30PM at night, meanwhile we were back and forth waiting for them to find the room we originally booked. This was a huge inconvenience on trip centrals part, however the resort was amazing and the people were very friendly.

Riu Palace Tropical Bay: Riu never disappoints!

Beach ✅ Food ✅ Pools ✅ weather ✅ view from our eoom ✅ Jamaican People✅❤️✅ Thoroughly enjoyed our stay. Beautiful clear water, sandy beach, 3 separate pools, great buffet, specialty restaurants were good with the exception of the Japanese one, rooms were large and recently renovated. Distance from airport is the only down side. Paid for Club Mobay and private transportation on our arrival and well worth it. Didn’t require either for trip back. Sunwing Elite was also very usef [... read more]ul at both airports for avoiding long checkin lines. Wud definitely visit this resort again. Been a Riu customer for 22+ years. They never disappoint/

Bahia Principe Explore Jamaica: nice hotel

the property is very big and friendly staff had a great time , not the best beach but still ok .food and drinks was good. Place is 15 years old need some maintenance. nightly shows are great .had to settle for late dinner appointment but the food was good like the wine service.

Catalonia Montego Bay: Not what was expected

Not what was expected based on photos. Check-in process was unorganized and room was not ready. Not much variety at the buffet and ran out of food fast when more guests arrived at the resort. Other food places also ran out of food items - no nachos, or veggie burgers. Staff were not as happy and friendly as we had experienced at other resorts in Montego Bay. Shows were horrible and not entertaining. Mini golf course looked like it hadn’t been maintained for years as did the tennis courts.  [... read more]Overall the resort looked extremely run down, not what they advertise in their pictures and staff were unprepared for the amount of guests that were booked in. Not the greatest resort experience we have had in Montego Bay.

Dreams Rose Hall: Great Hotel

The hotel was just perfect. Wasn't too big, walks to get places were short and the staff was amazing. As usual for jamaica, the food was amazing. The only thing that can be inproved is more activities for the kids from the staff. For a family resort it was surprising to see nothing for the kids being done. Pool amd water slides were fantastic.

Couples Swept Away: Long awaited trip!

This was our first time visiting the Negril area of Jamaica & this resort. Covid protocols were relaxed during our stay as mask mandates had been lifted. There were hand sanitizing stations in common areas. The resort was not at full capacity, and based on previous vacations to another hotel in this chain, I'd say the staffing levels are still recovering. Nothing major, just not at the level I had experienced in previous (prior to Covid) visits - mostly maintenance, which is reasonable unde [... read more]r the circumstances - service itself was outstanding in most instances. This hotel is located in the middle of seven mile beach & the beach is fantastic, the hotel is very laid back and has a beachy vibe. If you are pool people, this may not be the place for you. The restaurant options, food and service was very good! We had a room in the Great House, rather than the numerous bungalows throughout the resort, it was a good location, offered a bit of an ocean view, and was quiet, but next time I'd try a bungalow.

Riu Negril: Great time!!!

the hotel was right on the beach , with a lovely view of the bay the room looked out over the bay as well which afforded us the opportunity to see the other guest come and go . the food was great and if you went hungry it would be your fault. Jerk chicken on the beach was fantastic , but you had to get there early or the side dishes would be gone. all in all we had a great time as it was just what I was looking for , an opportunity to sit on the beaach in a beautiful resort and just chill

Riu Reggae: A beautiful place

Location, Location, Location! So close to the airport, 7 minutes bus ride! Rooms are good, nothing special but you don't go to a resort to stay in the room, unless you are a honeymooner, lol Service was excellent, people quick to approach you and to check on you everywhere, beach included! Food was delicious and sooooo many options, kudos to the chef and the team! Drinks were good and always cold ;-) The bartenders paid attention to you and they remembered what you asked before or you [... read more]r favourites, specially my double espresso with coffee liquor :-P The entertainment team (Short Boss, Kitty Kat, Fun Size, Black Panther, Buffalo, Kool, sorry I forgot a few names) was amazing, full of energy and always smiling, the shows were fun and the ice breakers kept you engage, great job! Definitely a place that I will recommend and be back.

Jewel Paradise Cove: garden of eden

Had a lovely stay here, the staff are kind and sweet and the property itself is such a beauty, what a gem, so well-kept ie., beach, pool, garden, and room was clean and cosy .. food and drink were nice, always found something to satisfy. staff wear masks and luggage and bags are sanitized on arrival. we were asked to sanitize our hands upon entering restaurants. at the end of the ten days, didnt want to go home. it was such a nice spot to vacation in. westjet reps were helpful solving any issues [... read more], my hats off to them. thank you for a much anticipated holiday. had a great time, zero complaints.

Bahia Principe Escape Runaway Bay: Adults Only!

Splurge for the Adults Only side for nicer rooms, private beaches, premiums drinks, awesome snorkling and attentive staff. Plenty to do and easy to find a quieter area to relax. A great time was had by all!

Bahia Principe Escape Runaway Bay: Good resort for what we paid

The pools were great. The beach was not. The food was good overall but not great. The bar ran out of coke and dark rum. There were no Kleenex in the room which is surprising for a five star resort. Might return for a the right price. Prefer Negril to Runaway Bay.

Hedonism II: We’re going back!

This place was amazing! Very fun! Very liberating! We had a great time once we got past the nudity. The staff was friendly and the bar tenders worked hard to make sure that everyone was happy. Only thing I’d recommend is the check in process should be a bit more informative to those who are there for the first time.

Iberostar Selection Rose Hall Suites: Highly Overated Hotel

Let me start with the positive, the staff and folks there were really nice, kind, and attentive to us and especially our children. The hotel was dark and old, really old. When we got to the beach on the first day it was covered in broken glass, big rocks, and discarded cups everywhere. The lunch bus food was cold, guys seemed stressed and not happy at all, fries consistently undercooked, jerk cold, burgers precooked and mushy. Our room was dirty there were cut fingernails everywhere, the toi [... read more]let was broken, the tub didn't drain, the toilet was busted and the toilet above us leaked and dripped on you while you were on the toilet, the veranda door was broken and did not lock and the couch was disgusting which had gosh knows what on it. The grounds were neat and nice. The pools and lazy river were falling apart, and dirty. Broken tiles everywhere. Out of the 3 times we got room service it showed up once. This was NOT worth the money we paid, even having access to the Iberostar Beach which in the end was a much nicer place. The food was okay, but not like my last stay at the Bahia Principe grand Jamaica. I wouldn't return to the Iberostar Selection Suites I honestly believe the reviews for this property are stuffed online.

Riu Montego Bay: Worst experience

Worst experience! Customer service at the resort is really bad. No one smiles or greets. We landed at 11:30am, but they gave the room at 3:00 exactly. Food was decent. Pools are all so small especially the party pool and couldn’t go into the pool. Washroom toilet was not flushing. Main issue was the lack of customer service.

Catalonia Montego Bay: Feels like home

We were feeling a bit anxious to be honest, travelling for the first time since Covid 19. That being said, we had a fabulous time! The airports and airline were masks on. But once at this beautiful resort, the only requirement was masking at the buffet while selecting food. ALL the staff were masked, through the entire resort. The weather was perfect, the hotel clean and welcoming, beach was awesome, and the food, especially a la carte restaurants , was excellent! Once you go, you know [... read more]! We will be back!! Thanks Jenn Black for setting us up, and keeping us up to date before departing !

Iberostar Waves Rose Hall Beach: Amazing Staff!

I stayed at the Iberostar Rose Hall Beach property in Montego Bay Jamaica during April 2022. While the facilities themselves (mainly the rooms) could use a bit of an upgrade I could not have more positive things to say about the staff at this hotel. We traveled for a girls trip and had the most exceptional experience thanks to the staff. One of our biggest shoutouts has to go to Oneil and Akeem who work the night shift at the front desk. They went above and beyond to help us feel safe and sec [... read more]ure each night (providing us with security to escort us to and from our room overnight, etc.). They were patient, gracious, kind and endearing - all qualities that made us feel comfortable and safe which was of utmost priority to us. We did experience a slight mechanical issue with our AC in the middle of the night and Oneil was able to find us a maintenance staff member (one who I regret I did not get the name of) who again, went above and beyond, back and forth in the middle of the night determined to ensure we were happy and comfortable. The bar staff throughout the resort was overall very helpful, friendly, and entertaining. I only wish that all of the guests would recognize that the bartenders were human beings as well and treat them as such. But, between entitled guests and crazy crowds all of the bar staff provided each and every guest service with a smile and made us feel completely entertained and taken care of. Our drinks were refilled without even asking, they learned our names, and made specialty cocktails to suit our tastes! Special shout out to the bartenders who work at the pool: Oshane, Andrew, Kerrando, Roshane, Allistair and more who I am surely forgetting on account of what a good time we were having! We were met with quite a bit of rain (liquid sunshine) during our trip but that did not stop any of the bar/entertainment staff from ensuring everyone enjoyed their stay. We especially want to thank Zugu, Pierre and Lettuce for showing us a good time no matter what the weather had in store for us! Finally, Tasiana of guest services and Percy a taxi driver for the hotel - you both provided me with such amazing service for all of our special requests/needs and I will never forget your absolute kindness. It left a lasting impression on me and I will certainly recommend Iberostar Rose Hall Beach to anyone who is interested in the property. Other notes: The food was good at the buffet, download the app so you can see what types of themed nights are planned to plan for your other reservations accordingly. Drink service could be faster. Restaurant reservation process could be made a bit fairer, some guests booked ahead via email, some did not know this was an option. To be fair, everyone should just book once they are at the hotel. We went to the spa at the Suites property, great facility, they told us to leave our hotel at 10:25 for a 10:30 appointment, by the time we got a shuttle, filled out the forms and got into the massage room it was 10:40, so they cut our service by 10 min. Be early for your appointments, or get clarity on the timing. Staff at the Fiction nightclub for guests only hosted on the Suites property were also fantastic! We couldn't see their names clearly but they were beyond nice, again, treating your bartenders well is just basic human decency. I hate to emphasize that tipping gets you good service because actually, everyone in Jamaica will treat you well regardless of whether you tip or not, you should however tip to show your appreciation in addition to being a polite and gracious guest! Say thank you and tip generously, it's the least you can do :).