Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(11329 Reviews)

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Ronnie  - 

Verified Purchaser

Ocean Blue and Sand: Bueatiful Resort scenic and lovely structure accommodations Feb 22 - Mar 4

The resort itself is beautiful as is the ocean view as well as the courtyard area where all the buildings are where guest stay. Buffet area on man side was poorly serviced. Once tables were used for breakfast or dinner cleaning them was non existent. Plates removed but glasses and surfaces were not cleared for others arriving after the first people. The Tortuga side was well managed and serviced cleaning used tables. We focused using that side as it connects to the same buffet area!! The deck [... read more]

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Private  - 

Verified Purchaser

Ocean Blue and Sand: Amazing family resort Ocean Blue and Sand

We visited the Dominican Republic for the first time Feb 22 - March 4. Our family consisted of two adults in their 70's and two adult children in their 30's. The resort suited the 4 of us as a family very well. I would say the Riu chain suited the seniors better for quality of food as well entering the pools. There was no rail at Ocean Blue and Sand. . The resort is flat and the buggies that drive guests around the resort all day was much appreciated. I would certainly go again as a family. Ther [... read more]

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Connie  - 

Verified Purchaser

Grand Palladium Punta Cana: Not my favourite

I have been to at least ten resorts in Punta Cana. This was my least favourite. It was large and confusing to get your bearings. The beach was narrowing than other resort, a long walk from our room and it was hard to get chairs. The food was good. The white wine was awful. The mixed drinks were alcohol mixed with slush as opposed to a blender drink. Staff mostly couldn’t speak any English. I did not like the deep jetted tub. It would be very difficult for an older person to climb into, [... read more]

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Mike  - 

Verified Purchaser

Ocean Blue and Sand: beautiful and clean site

great food, cleanliness, service is ok but not 5 star like they claim, restaurant service is ok... if you arr not privilege member you only get to dine before 6 or after 8:30 and it is hard to find a good chair on the beach you have to get up at 6 and reserve one. Also got eaten alive by bugs, both my legs are covered in bug bites

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Dkdk  - 

Verified Purchaser

Royalton CHIC Punta Cana: Excellent Food

I guess it’s real 5 star. Excellent food and service. All I can point out is responsibility on the part of the service staff. A few things as under:- 1. The used drink glasses/ tumblers kept lying on the poolside and in the centre where we see a tree. 2. Towels and plates left at the beach, not picked up and returned by guests by evening continued lying there. This limits availability of beach chairs for the next day morning.3. Pools not cleaned every day

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Private  - 

Verified Purchaser

Grand Bavaro Princess: wonderful resort

I have stayed here numerous times... the beach is excellent, the staff are incredibly friendly and helpful, the food was fine, the pools are nice....I don't really have anything negative to say except the fridge in the room did not work well and noise can be an issue if your room is close to the main lobby entertainment area. These resorts are generally all pretty nice so I think a lot depends on what factors are most important to you.

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Dan Cookney  - 

Verified Purchaser

Royalton Hideaway Punta Cana: Nice Hotel and grounds

Rooms were ok, did not refill room fridge, had to ask for water each day. room food service was ok at best. Getting a drink at most bars took way too long even though we tipped every time. Not enough bar tenders and they were not interested in serving people. Damn lazy in my opinion.

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Fran  - 

Verified Purchaser

Grand Palladium Punta Cana: Goods and bads about Grand Palladium

Great food, beautiful weather, friendly staff..these were the good things Phone didn’t work, every shower we had flooded the bathroom floor Too dark, lamp didn’t work, setup of room didn’t provide enough light to even get dressed. We had to open the drapes while passerbys could see right in. Maid didn’t show up a few days, no water and coffee until we got it ourselves. Our first room had such a musty foul smell we had to change rooms. Sister got food poisoning, tried to get a Doctor, no one  [... read more]

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Julie  - 

Verified Purchaser

Grand Palladium Punta Cana: Very disappointing

The hotel was fine, except for a large bug in our room which no one came to help us with, even though we requested help. The beach was disappointing as it had quite a decline to get down to the beach. Also, my sister Shelley got very sick with either food poisoning or heatstroke. We called the air canada rep for help to get a doctor as it was 10:30 at night and she didn't answer. We went to the front desk and requested a doctor and even though he said someone would come, no one came the entire n [... read more]

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Private  - 

Verified Purchaser

Grand Bavaro Princess: Beautiful resort

Larger resort split by a mangrove into platinum and regular suites (3 floors of 4 suites). Platinum section is close to beach. Must use a golf cart train to move around from beach to main lobby areas. Many top notch restaurants but best for us was Italian and East Indian. Many peacocks wandering around, who can be loud. Platinum plan is worth it!

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Shell  - 

Verified Purchaser

Grand Palladium Punta Cana: Too many problems

I can live with a few issues which you can get anywhere you go. This time I got food poisoning the day before we left. I was travelling with my sisters and they called the front desk to ask for a doctor. No doctor ever came and no one even bothered to follow up, not even a phone call. I had to spend the day in airports extremely sick, laying down on the floor in the Punta Cana airport. The front desk was nonresponsive on any call, from getting bugs from the vaulted ceiling to needing bottle [... read more]

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Private  - 

Verified Purchaser

Sunscape Coco Punta Cana: Sun, beach and family time!

This resort is located not far from the airport. I would recommend this resort but the issue with the smell in the rooms need to be addressed. We first had a stale smell which was overpowered by a sewer smell. Once we turned off the AC it wasn’t as prominent (or we became use to it). Overall it’s a nice resort with lots of options for children— water slides, playground and water park area. Lots of pools to swim in and hardly any seaweed on the beach. The beach was cleaned by staff every morn [... read more]

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Private  - 

Verified Purchaser

Margaritaville Island Reserve Cap Cana Hammock: Transition to Dreams Cap cana

We were promised a seamless transition from Margaritaville to Dreams and did not get it. We did not get Preferred service such as, Butler, pool, restaurant, and late check out. We had a print out of agreement and the service staff spent over an hour trying to convince us that we got what was promised.

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Private  - 

Verified Purchaser

Royalton Bavaro Resort and Spa: Amazing Resort

Overall in general from all the bad reviews I have read, I would definitely do this resort again. Never believe what you read till you experience them yourself. This resort was actually amazing. The beach and pools were amazing, food was delicious

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Craig B  - 

Verified Purchaser

Grand Bavaro Princess: Lovely Resort But Very Big!

With more than a thousand rooms/suites this is a very larger resort, however it's not a cause for concern as we were well-served by everyone. Our deluxe king bungalow suite was clean, pleasant and spacious; not very far from the large pool and the beach. (unit 0923) The nicest room we have ever had!! The beach was large and was well situated but could use more lounge chairs as they were hard to come by. The pool could be a little cleaner as it was packed with children and babies (some with  [... read more]

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Dsym  - 

Verified Purchaser

Melia Caribe Beach Resort: Relaxing

It was good, not great, but good. Pros: The staff were excellent and courteous. The rooms were comfortable. Scenery was beautiful. Food was great. Cons: Too much exclusive items that required membership or executive suite package (exclusive pool, seating areas, bar, services) made me felt like titanic lower class citizen. Various stagnant water creeks that gave off a bad smell around our hotel room. Constant harassment from locals at beach with hustling (put bird on wife’s head without  [... read more]

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Leah  - 

Verified Purchaser

Sunscape Coco Punta Cana: Very good resort

We really enjoyed this resort. I would definitely recommend upgrade to Sun Club, worth the benefits of updated room, check in and Sun club buffet. We ate at at resturants for dinner. If you go at 5:30 to get in line you get first seating at 6 pm and no longer waits. The beach was nice but did lack lounge chairs. All of the staff were wonderful and very helpful. Don't worry about bad reviews this hotel exceeded our expectations. The food was really good and so was room service. We did no [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Amazing resort

We really enjoyed the food. It was always very fresh and tasty. The resort staff were very friendly and helpful. They kept the ground very clean all the time. The entertainment crew were fabulous. They did an amazing job entertaining everyone

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Eunicetoo  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Great trip

We had a great trip and happy that we did not listen to all the negative comments. The Pros: Nice beach and great food. Golf cart were handy to get from lobby to beach. Nice room close to 2 pools with swim up bars. Our Catamaran and Dune Buggy excursion were awesome. The A la cartes were great. The Japanese was the best. The Cons: Too many people on the beach. Could not get a lounge chair unless you went early to reserve one. Mosquitos in the lobby and one of the restaurants smelled like  [... read more]

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Larochen  - 

Verified Purchaser

Ocean Blue and Sand: Great resort

Great resort. Beautiful beach. Huge lobby. Amazing service. Great buffet. Clean resort, pools and rooms. AC didn't work. They offered to change our rooms. Hate the chair reservation using towels despite signs everywhere.Not enough umbrellas at the pool or beach.

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