I have stayed at Iberostar hotels number of times. Generally speaking, our overall experience has been great.
However this time, I found the breakfast was not as good as I have always expereinced.
Choice of fruit was less than satisfactory, bacon trays were empty at both ends of buffet, service was not as good, coffee served at the table was cold.
Tables were not cleaned and cutlery not setup promptly. I had some time spend a bit of time looking for a clean table.
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Adam -
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El Beso Adults Only at Ocean El Faro: Very nice
Overall the hotel was lovely again, we went to the same place last year and enjoyed it. The restaurants are lovely and the pools are plentiful and fun. The feedback I would give is that the housekeeping could be slightly better, little things like sometimes our room was close to running out of toilet paper,
And towels
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Private -
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Bahia Principe Escape Samana: Great Last Minute Trip
We are just home from our 4th stay at the Bahia Principe Grand Samana (formerly Luxury). It is a small resort with great customer service, gorgeous views and comfortable accomodations. Some of the services were not available being at the start of the season, i.e. limited bars, entertainment and restaurants but we knew that when we booked and it did not affect our enjoyment. We had a very relaxing week and would highly recommend.
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Private -
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Viva Miches by Wyndham: ECO Resort
The resort grounds was well kept and the room was very clean. The location and beach was amazing with no other resorts close by. The food was good and the staff was friendly and helpful. My stay was very relaxing. My only negative was the nightly entertainment started too late.
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Babydoll -
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Viva Heavens by Wyndham: Do not recommend
Was here to celebrate my birthday, I am a frequent flyer to Dominican, first time at this hotel.
Was not greeted warmly at all upon arrival and everytime walked by front desk never a hello. Never given a map, a tour or anythng just room key and had to find it ourselves.
Room smelled of mold, no balcony very small and stuffy so could not dry any wet towels or bathing suits etc.
Very long walk to beach so be prepared. Long waits for a drink as only one person working at a time so be prepared [... read more]for a line up of the same drinks day in and out. Bar staff very friendly though. Coffee shop amazing, the best thing about this resort really. One buffet, same food everyday, was good though. One mexican restaurant that was really good but you have to book it despite saying you dont. One other dominican restaurant that they neglect to tell you are only open on Saturday and you have to book. Rec staff very sweet and friendly, they have salsa classes and games going. Went there on Dominican holiday and the locals would just walk right infront of you and be served regardless if you are in line they would cut right in front and were very loud playing their own music disregarding those around them.
I am a frequent flyer to dominican usually staying in a condo but I wanted my daughter to experience an all inclusive.
I actually left the hotel three days in and
rented a condo even though I was booked for a week, no reimbursement whatsoever. Staff didn't seem to care. The good reviews are definately fake.
Forgot to mention towel rental. Went up at least six times in a couple hours to get blue towels, was told they are in the wash, not an issue I get it. But after the sixth time the towel girl (who is sitting on red towels that are larger and better quality) says "these are usually for the dominicans but since you have been waiting you can have these".
Overall, I would rate this a two star. Thank goodness for the beach as the pool was small and not very clean.
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Gaston -
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Occidental Punta Cana: Occidental review
This was our third time here at this resort and again it did not let’s us down, The grounds are very well kept, the staff is first rate, they go well beyond what is expected of them. Beautiful beach that you could walk for miles on end , what we like most of all is that all is in walking distance , the beach, the restaurants, and the main lobby. Our only dislike this year was the nightly entertainment, you could do away with the Kareoke.
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Private -
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Barcelo Bavaro Beach: Barcelo Bavaro Beach
Great place for a 5 day escape.The golf course was our main reason for being there and it exceeded our expectations. The food and drinks were plentiful and the a la carts restaurants were a great option other than buffets.
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Private -
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Senator Puerto Plata Hotel: Disappointed
The resort is beautiful, nicely laid out. In the junior suite assigned to us we had no water and the power was on and off making for a hot room. Customer service sent 2 different people to check and they came up with different ideas to what was wrong with our power and water, but no solutions. Finally they moved us in a different room with working air conditioner but the hot water still had no pressure and the cold working depending on what time you decided to come to the room and take a shower.[... read more] Mostly we took cold showers for the rest of our stay. They had a big issue with securing enough towels for the resort and I didn’t understand why would they pick the towels that were NOT on the floor and change them when they didn’t have enough to replace them. Our sheets weren’t changed for the entire 10 day stay. Food quality and buffet: good, stay away from beef, is too chewy and not edible. Restaurants: We tried all three of them. Japanese restaurant is where I got food poisoning from ( chicken wasn’t cooked properly. After a had two pieces both of them uncooked I stopped, but it was obviously to late for me) I don’t recommend the Italian, but the steakhouse food was better and full, which resulted in a very slow service. Beach: there’s rocks in the water. Walk a little on the right side of the beach closer to playabachata resort for better beach.In all I would not go back to this resort
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Private -
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Serenade All Suites Adults Only Resort: Serenade All Suites - Great Hotel in Punta Cana
This was our third visit to the Serenade All Suites Resort.
It is a great resort in every aspect.
The beach, food, drinks, hotel room, the entire complex and the staff are excellent.
We would totally return and recommend this resort to any one considering a trip to Punta Cana.
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Steph & J (sisters) -
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VH Gran Ventana Beach Resort: Fantastic Stay!
Spent the last week at Gran Ventana and loved this hotel. Have already recommended to others and will visit again. The food is great along with the incredible the staff at the buffet; Rosa and Felix gracias xo
Check-in was smooth, the grounds are spotless the room always clean. Love the beach! A special thank you to Dioncio for going over a beyond to make sure our staff was perfect. Your kindness will not be forgotten.
Visit this resort, you won’t be disappointed.
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Private -
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Ocean Blue and Sand: One of my favorites
Mike's coffee is the best, the grounds are always looked after. Route 66 menu needs updating, other food options were good. Beach was awesome! We will go back any chance that we get. Shuttle service from the airport was slow due to construction.
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Private -
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Dreams Onyx Resort and Spa: Fun Resort
Just came back from a week long stay at Dreams Onyx for a family wedding. The resort is the perfect backdrop for a beach wedding with it’s picturesque views. It’s family friendly for all ages to enjoy including a fun water park. We also spent time at the neighbour resort “Breathless” where it’s adult only.
Both resorts had great food options and the staff were very accommodating to ensure our stay was perfect.
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Private -
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VH Gran Ventana Beach Resort: VH Gran Ventana Beach Resort
Found the resort clean , the resort rooms were clean and well cleaned daily and the grounds were well maintained.
The staff were friendly and helpful for any needs.
The selection at buffet was good and a la carte restaurants were very exceptional , The Ocean Grill ,Octopus and Italian .
The pool was quiet and easy to access.
Nice clean beach area with many lounger chairs and very long for morning or afternoon walks.
Found the price right for the value and would/will recommend this resor[... read more]t to everyone I know looking for a nice place to vacation in the Caribbean.
Will be returning.
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Happy couple -
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Riu Palace Macao: My new home away from home
We just returned home from 11 glorious days at Rio, Palace Macao. I have to say that this is the most beautiful resort that we have ever been to, and there have been a lot. I was so impressed with the cleanliness and the upkeep of the entire resort, including the beach. The food was more than we ever could’ve asked for and the service was amazing. We never waited more than one minute for a drink the entire stay.
We love the size of this resort and the fact that everything was close to whereve[... read more]r you wanted to be, but saying that it still didn’t feel closed in.
As far as our room goes, we had a superior junior suite which they actually upgraded us to when we arrived. Our room was a little bit musty when we first walked in, but it had not been used for a few days so had been closed up. I went to the front desk and asked them if they could spray when they cleaned the next day and they did and it made a big difference. I also highly recommend taking the moisture bags and hanging a couple in your room as it was amazing the difference they made. I loved the location of our room as well. We were in the corner tower overlooking the swim up bar pool , so we had lots to watch late afternoon when the parties began. We never attended any of the pool parties but everyone that did had a great time but we did enjoy listening to the music.
I highly recommend this resort to anyone who wants an adult only wonderful vacation. We definitely will be returning as I cannot think of another resort that would give us everything that we wanted and then some.
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Private -
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Grand Sirenis Punta Cana Resort: Amazing Resort
Staying at the Grand Sirenis Punta Cana was a wonderful experience. The resort was beautiful, the beaches were the best we have ever been to, the grounds were immaculate, our room was comfortable, clean and always cared well for.
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Kelly -
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Barcelo Bavaro Beach: Great Hotel
Great Hotel and location, excellent friendly Staff, Good restaurants and bars.
only issue was that rooms need to be up dated specially the bath room.
plumbing issues, doors not closing. and very tight space between the Bath Tub and the Toilet.
shower inside a Bath Tub is not suitable for many guests. just a nice shower will do the trick.
shuttle between hotels was great,
enjoyed the nice Pool and the Beach,
will be back,
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Private -
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Secrets La Romana: Awesome resort
The resort was very clean and staff were amazing. The preferred club was well worth the extra . All restaurants were good. The buffet needed to be better as far as choices and the food was usually cold. The beach was lovely and clear water. Pools were great! The rooms were satisfactory.
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Karen -
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Senator Puerto Plata Hotel: Beautiful Resort, disappointing food
Just came back from 2 weeks at the senator. We absolutely loved the resort, the layout was perfect, our room was really nice and overlooked the pools and the ocean. The bed was super comfortable.The pools were great, the beach was ok but we discovered the other beach on the cove where the cruise ships come in and spent a few great days down there, swimming and laying on the beach. The staff we awesome , all of them. The entertainment crew make the days so fun and we enjoyed the entertainment.
[... read more]Now the downfall, the food you are only allowed 2 ala carts a week and it's difficult to get reservations, we managed to try all 3. The Japanese was pretty good and we enjoyed the steak house. Unfortunately the only one we could go to twice was the Italian which was mediocre the first time and terrible the second. The sports bar served good snack foods , burgers, chicken burgers , nachos , fries etc. That left us a lot of breakfast/lunch and dinners at the buffet which was very repetitive, and really disappointing, and never hot. We ended up eating off resort a few times just because we couldn't face another nite at the buffet.
If they improved the food I would highly recommend this resort but because foood is very important to us I just can't
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DM & CB -
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Bahia Principe Explore Punta Cana: Amazing time away
My friend and I recently returned from the Dominican and stayed at the Bahia Priciple Punta Cana Grand this is a beautiful resort with many things to see and do for the young and old lots of kids events, adult activities and entertainment many pools restaurants shopping and dining for everyone...
Or the resort is perfect for relaxation on the beach, or in the lobby atrium or outdoors the grounds are impeccable and well maintained by the many staff.
Checking Desk:
Sandra was amazing she was fa[... read more]st efficient booked my friend and I side by side in our Villas she has great customer service a beautiful smile and very helpful thank you Sandra for making our vacation very memorable.
Restaurant;
If you're going to the Bougainvillea Restaurant please reach out to Randy and Oliver, both these gentelmen l have to say are certainly the best! Top notch service, so respectful, also Ramona and Mayb all 4 of these servers have excellent customer service and skills they all are extremely attentive, friendly, kind and treated us so special. We have memories for a lifetime and will ge back to visit you all again thank you so very much for your hard work.
If you stop by the Spa ask for Christina she is so professional and attentive when doing your treatment she is also very talented in hair so if you want to get dolled up book an appointment with her you won't be disappointed.
Guest Services:
If you're at Guest Services a huge shout out to Delvina who does your bookings for all your à la carte menus she is so sweet very attentive excellent customer service very kind lady also I'd like to pay a huge thanks to Miguel who is extremely helpful has excellent customer service if you ever have an issue Miguel's your man to go to he will help you out he's truly a gentleman kind and considerate and can't thank him enough. All the staff who work on the resort from house cleaning, maintenance of the pools restaurants and gardens, the staff at the bars, restaurants and shops, bell hops and trolley drivers all go above and beyond to maintain the resort
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Private -
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Adults Only Club at Lopesan Costa Bavaro: A blast for the family
Hotel felt new and clean, from the rooms to the restaurants everything felt upscale. Can be a bit confusing on how to get around if you're bound to elevators (strollers/wheelchairs) but after a couple days it was easy to navigate. The resort felt very family friendly, with the unexpected exception of the main pool - Everyday from open to close, the pool music/party events/contests were pretty difficult to be at comfortably. Good for a bit of fun/party, but not somewhere I wanted to stay with the[... read more] kids. One of the days, a speaker broke on one end of the pool, which made a huge difference, and was pleasant to be at.
The waterpark was a blast for the kids and parents. It occasionally gets pretty busy, and is loosely managed by the lifeguards - best keep an active eye on the kids as we witnessed some collisions on the slides.
The splash pad in back of the water park (for small kids) was in desperate need of repairs, and although the water was on, didn't seem to get used. Many rubber tiles were lifted and missing, and did not appear to be cleaned (Early Nov 2025)
Food was the best I've had in DR, with desserts much better than what I've experienced at other resorts nearby. We went to the Mexican, Italian, and Japanese multiple times. My kids are still talking about the carrot cake at the Mexican restaurant.
Beach was well maintained, we had no issues getting covered seating. Swim area isn't huge, as you can't go very far out, understandably.
Grounds were immaculate. Constantly pruned and cared for made for very lush, floral surroundings
Drinks were always good, good pours and tasty options. I'm not overly concerned with drinks, so as an occasional drinker, it was great
The cafe was a surprise hit, we made it part of our daily routine. They often have small sandwiches and smoothies that were a hit with the kids.
The ice cream shop was a regular stop for us, I found the fruit based ice creams to be the best (Mango, passionfruit) - more like sorbet, but great none the less.
Staff were great, very loving of the kids, smiling, warm, and inviting. A little effort of learning a small amount of Spanish, or using a translator went a long way. Never was I asked for a tip, or handout, although we did tip, and recommend tipping.
Experienced one power outage for less than an hour. Killed the wifi, but lucky the beach doesn't run on electricity
Rooms did feel damp, but seemed to get better the longer we were there. Not sure if it has something to do with a/c settings when nobody is in the room or just us getting used to it.
I'd personally like to see the resort lean in to the upscale family friendly identity, less of the party hardy. More desserts with local fruits would be very nice.