Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Amyannem11  - 

Verified Purchaser

Melia Las Antillas: Disappointing

I was very disappointed in this hotel. It was not clean, my bed smelt like mould, our room door didn't lock even after having it fixed twice, food was awful(but it is Cuba and to be expected). They wanted to charge is $50 for leaving a towel by the pool that they said was lost but told me they had found three others that were left behind the night before. I would not return to this hotel and would never recommend it to my friends.

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Lory141  - 

Verified Purchaser

Resonance Blu Varadero: truly amazing resort

I loved this resort I had a wonderful time the people were so friendly and the grounds are beautiful. First time to Cuba and it was great. The ocean as a sight to see so crystal clear. Me and my best friend went swimming with the dolphins and had an experience of a lifetime. Definitely recommend this resort I miss Cuba.

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SnowBird  - 

Verified Purchaser

Melia Las Antillas: Great Value

The resort is well maintained and the staff we're very friendly. The beach was beautiful and one of the best we've been to. Our room had a wonderful view and was very clean. We really enjoyed our trip into town on the open air bus.

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Amymcisaac  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great Holiday

Hotel was very nice. Original room we were given was awful but we were put in a newer section after speaking with staff and that room was lovely. This was our first time to Cuba. The beach was amazing staff friendly and food was fine for us. We would go back again.

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Exhumist70  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: “Great resort with a few suggestions to improve”

We Stayed here the second week in April , Weather was great , We booked via sunwing from yyz with no issues there or back.Arriving at the airport you are greeted by the hotel staff and shipped off to the resort direct on a smaller bus which was a nice change rather than having several stops along the way.At the airport you are given your room number already and they tag your luggage to your room number which is another nice touch so when you get off the bus its a simple matter of checking in whi [... read more]

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Tatiana  - 

Verified Purchaser

Hotel Tuxpan: Beautiful property, nice stay overall

Very nice natural setting, we enjoyed the vegetation and the shade, the beach, the new alleys and the architecture and the terraces. Our room was not one of the renovated ones, so it was just OK. A/C in good working order and a must to compensate for humidity inside. Corner units must be fabulous. Very good entertainment. Hotel was not noisy. Food not that great in terms of variety and quantity, although we liked the soups. Walking on the beach to Varadero a plus. Good value for money in Februar [... read more]

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Cdanielle  - 

Verified Purchaser

Playa Caleta: Best resort on this side of the 4star and under

Well we spent hours researching reviews on where to stay for cheap- obviously a five star would b great but we didn't want to spend that much $$$ After reading many many reviews we agreed on this hotel and when we got there and saw the others we were looking at online we were soooooop happy Honestly the best one on that side of the beach We kept saying how lucky we were to pick this hotel and a lot of the others were dumps or they looked ok and were wayyyy too quiet Spent a lot of time by the po [... read more]

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Snappy_43  - 

Verified Purchaser

Punta Peninsula Varadero: Definitly not any more than a two star resort.

1. The resort was on the lowest part of the peninsula, so the mosquitos and no-see-ums were terrible. 2. When we arrived they put our luggage in a hallway and said it would be safe there, when we came back to collect it our comfort kits, given to us by Canjet, were gone. 3. We waited 20 minutes in a lineup for breakfast one morning, then another 15 minutes for dishes, and the food was always cold because the plates weren't heated. 4. They kept running out of towels for the pool. 5. Half of the w [... read more]

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Chanmain  - 

Verified Purchaser

Melia Peninsula Varadero: Nice resort

Interesting week at Melia. Both my boyfriend and I got sick. Not sure of what cant blame the resort. Everyone was so friendly! Beach was nice so were the pools! Food was okay. We took the trip to Havana it was amazing. Probably shouldnt eat pork. Might of got sick because of it. But overall clean and nice resort!

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Huwindy  - 

Verified Purchaser

Resonance Blu Varadero: Good resort

Resort was good, but just good. We arrived in the morning around 11, but we couldn't get the room until 3pm, the staffs there were friendly enough to keep our luggage in a locked room so we can be off doing whatever. There are 24 hr drinks bars in the resort's lobby, but it's not smoke free area, and during the day it's packed with people. For nonsmokers like myself it's more than enough to turn me away from there. The room was clean and nicely ACed, but my "oceanview" room, gets barely a sidewa [... read more]

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Seeweed123  - 

Verified Purchaser

Blau Varadero: pretty good time

room service was excellent, food was pretty good, resort itself was very nice. employee's were very helpful and went out of their way to help with our needs. good of used more activities like the archery and darts.

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Larry1  - 

Verified Purchaser

Paradisus Varadero: Great Resort Great Time

Very well kept resort,quiet, lots to do,perfect location, great staff very welcoming and helpful!Will recomend to friends and family. Would go back again anytime. Also great service from Sunwing Airlines and their staff!

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GSCF  - 

Verified Purchaser

Sol Varadero Beach: Excellent resort

I have been to this hotel 3 times and will return again. The hotel is ideally situated on a section of beautiful beach, although not a new hotel, the rooms are quite nice and offer everything you need. Service is great and food is good.

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Mary09  - 

Verified Purchaser

Hotel Bella Costa: Good resort!

Friendly staff,good variety of food,room as expected.Small problems fixed immediately.Beautiful beach with lots of good snorkelling.We enjoyed many hours under the trees by the ocean reading which was very relaxing.We had an excellent time.

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BarbR55  - 

Verified Purchaser

Melia Peninsula Varadero: Great resort!

Very clean, safe, friendly atmosphere. The lay out of the resort made it very easy to get around and the grounds were very well maintained. Very easy to access local transit and many excursions. Can't wait to go back next year.

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Melonie  - 

Verified Purchaser

Valentin El Patriarca Varadero: Very nice family resort

There was Friendly staff who were very good with children. The rooms were kept very clean and were modern. The resort had great service. Unlike some places in Cuba the food was very good. I would go back - especially with family.

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Cat4588  - 

Verified Purchaser

Paradisus Princesa Del Mar: To me it did not qualify as a 5 star Resort

The rooms were fine, the staff very friendly and helpful, the grounds well taken care of, but the toilets in the ladies facilities in at least 3 different places had no toilet seats. To me that is disgusting. Even after I complained about it, nothing was done. The men's washrooms were all fine, according to my husband. I personally would not ever go there again, and I would not recommended it to any one. All though I must say after the new dining room was opened, (it was under renovation) when w [... read more]

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Kangelakis  - 

Verified Purchaser

Paradisus Princesa Del Mar: Excellent vacation at Paradisus Princesa Del Mar !

We had an amazing vacation at the Paradisus Princesa Del Mar. The service was impeccable, we were treated like gold by everyone especially Pablo and Juan. We initially went with lower expectations of food based on what friends who had visited other resorts in Cuba had told us, but this resort completely exceeded our expectations !!!! The food was amazing, especially the black and white night it was truly 5 star food !!! The beaches were definitely one of the best I've experienced, the pool was s [... read more]

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Carl  - 

Verified Purchaser

Brisas Del Caribe: Average

We liked the grounds and the pools, they were really nice, the rooms were clean. But the rooms had problems with the water preasure and also there was no hot water at times. As for the food, let's just say I was expecting better.

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Wendysue  - 

Verified Purchaser

Resonance Blu Varadero: Heavenly Getaway

My wife and I had the best time in a long time and to finally be able to take a trip it was a great relief to get our moneys worth for a change. The staff and service was awesome. The grounds very clean and the atmosphere was friendly. I want to come back cant wait to hit that cave bar and pools. Ocean was refreshing and beaches clean. If you haven't been I highly recommend you don't put it off.

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