Bahia Principe Grand San Juan: Good value for the price

This was a great hotel for a nice little getaway. Great crowd with a nice mix of younger and older folks, singles and couples. The karaoke bar was a blast! The beach was not all that nice (a little rocky), but I was just fine lounging by the pool. Rooms were decent and service was good. Overall, a great time!

VH Gran Ventana Beach Resort: Wonderful resort

VH Gran Ventana Beach Resort was a wonderful place for a family holiday. The food was fantastic, tons of variety at the buffet restaurant and a great experience at the a la carte restaurants. The resort staff were very friendly and wonderful with the kids and the grounds and common areas were very clean and well maintained. The pool is great for both adults and children and the beach was great for kids as it was very calm and clear water. Just a tip if travelling with young children who go [... read more] to bed early, ask for a room near the quiet pool as this is a building further away from the main auditorium where the night time entertainment occurs. It`s further away from the buffet restaurant, reception and the beach entry but is better if you prefer a quieter evening.

Bahia Principe Explore Punta Cana: Just okay resort

We had recently stayed at the GBP Punta Cana resort in the DR March 18th to the 25th 2017. The check in was actually on the bus to the resort so no line ups at the desk so this was great. The resort is very large but easy to navigate. The food was good with a great variety to choose from in the buffets and the Japanese was great. The room service was a little slow and at all times of the day! The beach space for our resort was very crowded and hard to walk around all the many loungers. The staf [... read more]f were cordial but the bar tenders and the pool staff were down right rude! The lobby bars were way to busy to get a drink unless you were tipping big or a pretty girl which I was neither! There was a lack of entertainment in the lobby's and common areas but the constant pool music was going if that was your hang out. Almost forgot the massive number of insect bites everyone received at night in the lobby's. They need some more insect control there for sure. The mini bar was always out of beer, 2 per day and they were of the mini type! We paid one of the guys who drove our bags to the room $10 us to get us some more as he said he could and he never showed up again( Edgar). I would give this resort 2.5 out of 5 stars. If you want a huge resort that's very busy and impersonal this is for you. I think we will opt for a smaller resort with a more personal touch were they will remember your the customer. We don't need the royal treatment but I think it's impossible to service that many people effectively and without being overwhelm. Thank you.

Occidental Punta Cana: the good and the terrible

Start with the good: the beach is absolutely beautiful. There is very little shade though and lots of vendors every day 3 pools. Loved them all... loungers in the pools and shade from cabanas. Pool bar was great too. Food was good. Definitely make sure you go to the all night pizza bar and also grab some late night tacos. The rooms are all right. Ask for a renovated room - I only heard complaints from anyone who was in the older rooms. Service - a la carte services were great besides the Me [... read more]xican restaurant. When we arrived we were told the hotel was overbooked and there was no room left, so we were sent to another resort around 3am. Eventually we could return to Occidental. The front desk were argumentative ... though it also seems most people were there to complain about rooms or problems not being fixed. Also watch your beach towels. Housekeeping took ours one night and we nearly had to pay $20 a towel because the people at the towel exchange didn't believe us. I really liked the resort, but when service was bad it was downright terrible and nearly ruined the entire vacation.

Bahia Principe Explore Punta Cana: Fantastic resort

The grounds were beautifully manicured and the staff were available and friendly. The room had a king size bed with nice decor and a spa-like bathroom. The pools were alot of fun with bouncey castles for the kids and the beach fabulous!

Emotions by Hodelpa Puerto Plata: Very Old Resort

Black out couple times during the day. Dirty towels, rainwater goes in the room at the floor is the same level in the hallway. Our room was directly by the bacolny. Will never go back to this resort. Very old matress. Door key will sometime do not work

Sunscape Coco Punta Cana: Great Vacation!

Staff are great (Front Desk, Bartenders, Waiters, Entertainers (Spagetti & Mini Me), to cleaning staff. I loved all food served at the buffet. My boyfriend did not like the buffet but he is a picky eater. Food at the restaurants were great, especially Rodizio (even my boyfriend liked them all). Hotel room was great with a garden view and in a good building (building #3 which is central to everything) - we reserved a standard room and received a King Size bed. We had a fan and air condit [... read more]ioning to keep us cool. Only draw back was you only get 2 mini cans of beer a day. Had to go off the resort to purchase beer in bottles (was cheaper off the resort). Beach was clean and always busy. Entertainment daily from 4pm to 10:30pm. Some older couples found the resort was really loud because it was the tail end of March break but we were ok with that. We had to deal with some peddlers of gifts but they were good when you said no. Also had to deal with 1.5 hour sales pitch with Be Live Consultants about purchasing their vacation plan for all their resorts. Word of advise just don't go upstairs, tell the staff you've been there a few days then they will leave you alone. Resort quieted down by the time we left. Will definitely be looking at booking this resort again next year.

Bahia Principe Grand San Juan: Grand Bahia Princepe San Juan

Upon arrival we requested a closer room as they had us at the furthest point of the resort. They told us to come back the next day at 12 00 pm to see if the manager could do anything for us. I don't understand why they couldn't help us when we booked in at 1030. PM. Also the drive to the resort took over one hour and 45 mins to get there. It didn't say that upon booking our trip. For the first four days in a row our toilet was over flowing every time you used it. Can you imagine standing in you [... read more]r own urine and the toilet over flowing. At the same time our bath tub was backing up leaving horrible debri in the tub. Making it impossible to shower. We call six times in four days. They would show up with a plunger . clear toilet only to leave and go to use it again and it would over flow again .I'm sure you can see how frustrating it became. No apologies from the front desk. Seemed to be quiet a language barrier. Sand flee bits I am covered in them. Over a hundred bits. Terrible!!!!! Upon inquiring about golf when we were booking with you we punched in golf as a priority. When we went to book some tee off times. We were told there in no golf courses that we could play at. The representitive did call a coarse that was private. He informed us we couldn't play there because it was private. However I insisted he call and inquire. When he called they said we could play but it would cost 295.00 USD EACH PLUS 60.00 USD to rent a cart. Converting this to Canadian dollars it would have cost us around 1000.00 to play one round. Rediculous! !!! Upon checking out not even a thank you. The clerk handed us a piece of paper and pointed to a porter to give the paper to. We have been travelling to the Carribian and Dominican Punta Cana for over 30 years. It's not that we are not aware of some inconviences but this really left a bad taste for us. We filled out a survey from the Hotel customer service manager. Thanking us and an appolige then saying we hope to seeing you again soon. Come on people no explanations for poor service and putting up with all the inconveniences we experienced. What's that all about. In closing for the passed ten years we have taken two trips in a calendar year. We will be seriously thinking about staying in our own country and make the best of the winter time. I'm disappointed about even thinking about it however I would not want to experience another poor trip to a resort that lacks the service level that should be a priority.

Occidental Punta Cana: Pros and Cons Occidental Punta Cana

Easy check in. Was put in room 10117, unit 10. This was not a renovated unit. As soon as we entered the room I knew this wasn't what we had paid for. First off, the bureau drawers were broken, couldn't put our clothes in there, I was afraid when we pulled drawers out they would fall on us. I mentioned it to the concierge and he sent someone from housekeeping, who just slammed the drawers shut, didn't solve the problem. Rust in the bath tub and mold on the ceiling, looked like the ceiling w [... read more]as going to fall down. Wood on patio was rotten. Had a meeting with Hugo, the Transat rep, the next morning. He told us Air Transat had a contract with the hotel to put all Air Transat clients in the units that were renovated 21, 22, 23, 24, 25, 26. We as well as several other people voiced our concerns over the units we were given. Hugo said he was going to speak to the hotel and have our rooms changed and to meet back at the lobby in the afternoon. Needless to say, rooms weren't changed that day, wasted time hanging around the lobby watching Hugo argue with hotel staff. Told to meet again the next day. More wasted time watching Hugo argue, still no room change. What was really upsetting was they were giving the new check ins the renovated rooms. Finally on Monday afternoon, we were told to pack up and bring our bags to the lobby as we were getting a new room. Well wouldn't you know the room wasn't ready, so had to give luggage to bell hop and waste another hour waiting for room. At last room was ready, and have to tell you it was beautiful and exactly what we should have been given in the first place. Poor Hugo had at least 10 or 15 clients that wanted their rooms changed. Lots and lots of complaints. So much negative energy and time wasted on something that was supposed to be rightfully ours. Not a good way to spend our vacations Kudos to Hugo for keeping his cool and managing to get people their new rooms. Hotel is beautiful, grounds are immaculate, staff is friendly, couldn't ask for a better beach. Would I stay here again, Definitely, but would refuse to stay in a unit that wasn't renovated.

Emotions by Hodelpa Puerto Plata: Great

The hotel was great ,staff was super .The only problem was the weather ,rain and more rain .The food wasn't to bad ,never went hungry. Shopping was great downtown .The other reviews we read were scary ,don't know why .Carol was a great agent. Thanks Carol 😊

Emotions by Hodelpa Puerto Plata: Good resort except for food.

Resort is outdated. Beach is amazing and staff are fantastic. Food is always cold at buffet and beach bar. Ala cartes are available each night but you must book them each day. Our room leaked even when it wasn't raining.

Emotions by Hodelpa Puerto Plata: A great week

A 3 star resort, you get what you pay for, there is plenty to eat, drink, the rooms were clean and the A/C worked fine, mt 3rd trip this winter and all were on a par, Jamaca, Cuba and now Playa doada Beach House

Grand Palladium Punta Cana: another amazing holiday

Everything was amazing... right from the moment we arrived at the resort. Our room was spectacular. The food was amazing and the beaches and view was awesome. This was our second time at this resort and we would go back for a 3rd

The Reserve at Paradisus Punta Cana: Superb family-friendly experience!

We felt very at home with the wonderful people who cleaned our room, our concierge, the waiters, the bartenders, the chefs, and especially the kids zone staff. Every need was tended too and our children were occupied by the pools, kid zone and the beach so, in turn, my husband and I were able to relax as well. We will be back!

Bahia Principe Explore Esmeralda: Absolutely Incredible Resort!!!

This accommodation has it all!! The beaches, the pool, the food, the service, hard to beat anywhere you go. We will go back in a heartbeat. The only negative i have is the entertainment at night ended to early. If your thinking of going to this resort you will not be disappointed!!!

Bahia Principe Grand San Juan: Exceeded all expectations

We were very pleased to find a resort that accomodated a wide range of interests and she groups. We enjoyed the the night life in "the street" after 11 and the option of lots of activity around the main pool or quite serenity at a more private beach on on the beach. Great food options as well. We dined at all three speciality restaurants. Our advice is to book an early setting as you can enjoy the beach view and prompt service. The buffet also did not disappoint. Our room was roomy with a genero [... read more]us balcony. The A block was a great location, close to everything.

Bahia Principe Escape Bouganville: Beautiful Quiet Resort

We just got back from a very nice, relaxing vacation. Food and service were good, facilities were very very clean. Room was clean, fridge stocked nothing missing. The beach is very nice but as most other comments the water is not crystal clear, which is not very inviting... so if you like to swim in ocean this may not be the ideal place for you. The ambiance is cool, one pool for activities and the other for relaxing. Our only negative comment is the night life, there is none!! at 11.00 sharp  [... read more]the resort closes down. the lights turn off, the bars close and it's straight to bed. It's unfortunate because we had dinner reservations for 9.30 and it would have been nice to have time for a night cap before bed. maybe midnight would be better.. In my opinion paying the extra to be at the adults only is worth it so don't hesitate.

Bahia Principe Explore Punta Cana: Fantastic resort!

The hotel was fabulous. Very large but they have a trolley train which was convenient. Food was amazing! Everything from the grounds, rooms, beach and food were top notch. I would come back to this resort in a heart beat!

Bahia Principe Grand San Juan: Beach looks like dirty lake water

If the beach was nicer I would rate this hotel a 4 star. Very family friendly, wonderful staff, something for everyone at the buffet, clean suites. However, it's a shame they've set up that ugly wall of wave breakers.. looks like a bunch of dead whales along the beach. The ocean water is beautiful and blue in the distance and as soon as it reaches that man made wall the water turns brown. Lots of sand fleas too, we itched our ankles all week.

Casa Marina Reef Resort: Nice Resort

We just came back from Casa Marina Reef. The property is beautiful and well kept. Walk ways are slat stone and uneven, so not great for wheel chairs or strollers. Towels are limited, and no wash clothes. Staff very friendly, but not a lot of staff in buffet restaurants. Food was good and plenty to choose from. In Buffets it was usually luke warm, but the Italian restaurant was really good and service was great. Pools and beach area are great but not a lot of pool chairs. Would go back, b [... read more]ut definitely a 31/2 plus.