Ocean Riviera Paradise: OK Resort

The Hotel was clean. Rooms spacious and clean. Beds comfortable. Beach was awful, and too dangerous for kids. They need more service staff. Service was lacking as the ones working there weren't able to keep up. kids shows are non existent. entertainment didn't start until 9:30pm so if you have kids, you're out of luck. wouldn't call it a family resort. They need to put some thought into entertaining kids. The Privilege club is a joke, don't waste your money. The time share sales people are push [... read more]y and annoying and they follow you everywhere. Food was good, but desserts were awful. Mostly cookies or tasteless desserts. Nice coffee shop and kids loved the icecream shop.

Excellence Riviera Cancun: Excellente!

This was our 2nd time at Excellence Riv Cancun and it was just as amazing as the first. The fact that we met many people who said it was their 3rd/4th/5th time at this resort is a testament to the quality of the resort. The staff is great, always working hard and happy to see you there. The restaurants are all great- Basmati and Chez Isabelle were our favourites. The pools were immaculate and the grounds just beautiful. They are constantly cleaning, painting, grooming.... It is a quiet r [... read more]esort, with the average age probably 45+. The main pool is definitely where the action is- pool games, music, swim up bar... Every afternoon there is live music at the Sole bar at the main pool. There are lots of quiet areas around the other pools and the lazy river is so beautiful and serene. We've never went to the same resort before, always wanting to try something different but I have to say our next time back to the Mayan we will be making our third visit to Excellence Riviera Cancun as we couldn't ask for anything better.

Selection Riviera Cancun: Family Friendly-ish

This hotel is a tough one to review because the grounds, rooms, pools are all lovely. We had a nice stay, but encountered some service issues that I think wouldn't exist if we hadn't taken our one year old. We aren't people who normally order room service, but because we had a baby with us, we ate in our room a couple of nights as he was too tired to go out. The hotel doesn't deliver any drinks to your room! We envisioned having a glass of wine on our balcony while our child slept, nope. Th [... read more]ey have great kids club and pool and splash pad, yet the evening entertainment is so loud it sounds like bongo drums outside your door, and goes on sometimes till 11 pm. Not ideal when you have children. We also found the "all inclusive" part to be misleading as they gave us such a hard time about premium alcohol every time we would order a drink. We tried to order Heineken every time my husband wanted a beer, and every time they would say they don't have any (despite the fact we could see other people drinking it). Then we would argue with them, and they would miraculously find it. Same goes for any premium vodka. Due to some service issues, we were told we would have a $150 credit on our room and we could use it to purchase something at the resort. When we went to do so the next day, the credit had disappeared and management claimed to not know what we were talking about. Other little things like the staff in the shop being rude when we asked to borrow an air pump (we could see it on the counter, no one was using it) and they refused to let us use it for our child's blow up toy. Other resorts the staff were much more accommodating, and would have blown the toy up for us. Overall the resort is really nice (apart from the evening noise) but it's these little service issues that left a bad taste in our mouth and we wouldn't return.

Iberostar Waves Paraiso Beach: Great place

We had a really great time. We found the rooms very clean. The food was good. The atmosphere accommodated everyone. You could be quite and relax, or have a really fun time. Really accommodating staff. We will go back.

Iberostar Selection Paraiso Maya Suites: Fantastic Vacation

Hotel was fantastic! Front Lobby was impressive and check-in was fast allowing for almost a full first day to get to know the resort. Lobby bar was a great meeting place before activities and the bartenders always cheerful and helpful. Coffee martini's were fantastic. Our room was quite spacious and clean. Housekeeping was very good. The bathroom was beautiful stone/marble with double sinks. Food was very good. Mexican restaurant was delicious. Service at each a la carte was very good.  [... read more] Pools were gorgeous and very clean and very maintained. Staff was very friendly and helpful throughout the resort. Golf course was very scenic and very well maintained. Staff cleaned our clubs better than they've been since new. The drink cart came around at just the right time. Wi-Fi was fast and everywhere you wanted it to be.

Secrets Playa Mujeres: Spectacular Property

We travelled to this resort in mid February and I can honestly say everything was amazing. From the staff being friendly and helpful, to great food all around to satisfy everyone's tastes to the clean resort that has people working on the cleanliness all day and I can't say enough about the entire hard working staff from when you first get there to the cleaning & service staff right to the entertainment staff to keep the guest entertained during the days and night.

Grand Decameron Los Cabos: Pretty pleased...

Food was good and its nice that its fairly close to shopping and restaurants etc...Service is excellent and they are very quick to respond to requests. The only real complaint that we have is that the room cleaning was below par...

Dreams Aventuras Riviera Maya: Nice Area

The hotel is a bit tired. The room we had was okay but smelled musty and was very damp. The beach is very small and only waist deep with lots of reef and seaweed. This is a place more suitable for family with children, there were many things for the children, a big pool and the resort did a lot of events with them. It was a bit small and noisy, with the lobby having live music every night, and many rooms are around the lobby area. The resort food was not great, but the a la cart restauran [... read more]ts were very nice. The location is nice close to a marina and little shops to walk to. The hotel has a nice staff that is very helpful and they had very good entertainment at night.

Beloved Playa Mujeres by Excellence: Great Holiday

Nice sized resort, beautiful grounds, nice beach and rooms. Incredible service by all staff. Food was good. Would highly recommended this resort for anyone who wants a small quiet resort. Pools are heated.

Bahia Principe Explore Coba: Great weather, good resort

This is a very family orientated resort, so if your traveling as a couple I suggest you get the upgrade that allows you to visit all the resorts and the 18+ beach area. It's worth it. Personally I prefer sian ka'an

Grand Oasis Sens: Not what I was expecting.

The hotel was old and dated. Our room was horrible.. hairs on the pillows, terrible water pressure and was mainly cold. The pool area there was insane and not in a good way. We stuck to the beach.. that was the only good part. We paid way too much for this resort and we didn’t even get the top package.. couldn’t even go to all the restaurants and bars because of our wrist bands which was ridiculous. We talked to other couples that paid less than us and they had the upgraded room. Would not  [... read more]go back. The staff said they were going to do something special for my fiancé and I since we just got engaged and they did nothing.. so that was stupid. We had to basically hide bottles of water in our room because it was impossible to get bottled water.. they always tried to serve us tap water. I was sick from the food 4 out of the 7 days. The excursions we went on were amazing but pricey. Would recommend the catamaran but not the Tulum tour.. sounds like the Coba tour was way better. It was nice to get off the resort since we hated being in our room because of how gross it was.

Smart Cancun By Oasis: Best part of Mexico!

Food was amazing... as was the beach nearby... Tulum is my favourite part of Mexico I have travelled thus far. Lots of ruins, lagoons and cenotes around. If you are looking for a relaxing resort, this is the place!

Sandos Cancun: Excellent resort

The resort was very clean and staff were very helpful. The service was excellent, food choices were limited buy very good. We always found something we liked.very important to us is a clean room and bathroom with lots of hot water and clean towels and face clothes. This resort had this without a doubt.The beach was very nice but the water was a bit rough. We liked that everything was close and you didnt have to walk far for anything.

Grand Marival Emotions Resort and Suites: Consistently Good over several stays

This was the sixth time we have booked the Marival. The staff are excellent, very friendly, efficient and many have worked there for a long time. The rooms were recently renovated and were very nice. The food, as always was nicely presented and delicious in the four ala carte restaurants as well as the snack bars and buffet. Beach chairs remain an issue, as getting a good location on the beach requires going out very early in the AM to place a towel on them to hold them. Beware of the vacation c [... read more]lub presentation, as it will only tie you up on your second day for several hours, in an unpleasant one on one pressure sales pitch which is not worth your time.

Azul Ixtapa Resort: fabulous resort in the best spot possible

This hotel has something to offer everyone. If you like pools it has 3, if you prefer the beach you have a gorgeous soft golden sand beach with plenty of chairs available at any time of the day. The hotel is close to a small market and to other immenities if you need a souvenier to take back home or if you want a snack at an off hour. If you want to take a trip into town on the public bus you can get picked up right outside. The hotel has plenty of things on site to keep everyone amused if they  [... read more]choose to not leave for an excursion. Rock climbing, sailing, kayaking, snorkelling, and scheduled fitness activities. The food was awesome (I am on a restrictive diet and had absolutely no problem with the food choices). This was definitely a top notch resort.

Ocean Coral Riviera Cancun: Great Resort

Beautiful resort with 4 pools (one for children) and many restaurants. Lots of beachfront but unfortunately lots of dark seaweed in water and along beach. Hotel made substantial effort to clean up beachbeach day butvseaweed was copious and relentless. Also lots of plastic garbage floating ashore. Food in all restaurants was excellent. Lots of events during day and in the evening. Rooms were excellent as was the service. Strongly suggest the upgrade to Privilege as it provides several benefits  [... read more] We had 4 adults and 2 children, it was a great family vacation

Riu Vallarta: Disappointing!

This was our first All Inclusive resort we had been to, after watching Rui’s video about the food, I was expecting the food to be better, but was very disappointed. The Ala Carte restaurants were slightly better. The rooms were nicely decorated and a good size, but the bed was the most uncomfortable bed I’ve ever slept on. We will try an all inclusive again, but it will not be the Rui Vallarta!

Bahia Principe Escape Sian Ka'an: Great resort

We liked almost everything about this resort. The food was great, the service wonderful. Nice and clean. The quiet pool at the resort is actually quiet (so often someone brings their own music to the quiet pool to the annoyance of other patrons - none of this here.) The resort is adults only, and fairly small so the restaurants are within 5 minutes of your room. The entertainment was truly amazing, unlike the rather mundane repetitive entertainment so many of the big resorts have. The ente [... read more]rtainment here was highly polished and professional. Great singers. We attended and danced almost every night. This resort isn't on the ocean, but there is a a private beach reserved for the resort guests on the ocean, plus full use of all the Bahia Principe facilities in the ocean based resorts. The ocean is a 2.4 km walk from the resort, which took us about 25 minutes each way (a casual walk.) There is also a shuttle that runs about every 10 minutes if walking isn't your style. We had a ground floor room with a large private patio garden and a Jacuzzi. The room was a good size, and we made good use of the patio and Jacuzzi. The room had to AC units so temperature control was simple. The bed was one of the most comfortable I have ever slept on. The room has one large wall that includes two large patio doors opening onto the patio. The only thing we didn't enjoy can't really be held against the resort - as we find it at every resort we go to. That is cigarette and cigar smoke. While Mexican resorts have come a long way in the last 15 years by banning smoking inside, they need to go a lot further in keeping the smokers away from the outdoor areas too. We were constantly moving to new seats at the resort outdoor bars or on the beach, trying to avoid inhaling smoke. I'm not sure if smokers don't realize that 50-75 meters is the minimum distance away you need to be (or if they just don't care) - but we struggled to find a spot where we couldn't smell cigar smoke. If there was a resort that banned all smoking - indoors and out - it was would definitely get our business, but until then, this resort gets top marks in all other categories. One other issue - the lights in the room aren't all that bright. We used our cell phone flashlights a bit when looking in the makeup mirror and at other times. In the future, I might throw a headlamp in my luggage. Not a big deal, and I appreciate that less bright lighting is probably more eco friendly - but I'd suggest bring a small headlamp to help see at times.

Park Royal Ixtapa: Park Royal Ixtapa

The room was clean, the staff helful and friendly. The food was good, the Italien a la carte restaurant was excellent. Will go back. If the hotel could put more chairs on the beach, that would be excellent.

Bahia Principe Escape Sian Ka'an: Great resort

If you are looking for a resort that is luxurious and quiet, Sian Ka'an is the place for you. The villa suites are spacious, clean and bug free (considering you're living in the forest). The food was good, the customer service was amazing and the grounds are absolutely beautiful. The only downside was the entertainment at night was boring (it was better at the other Bahia Principe resorts across the street which you get access to when you stay at Sian Ka'an). Also, since this resort is not o [... read more]n the beach, you have to hop on a quick shuttle that will take you directly there. Sometimes, we would have to wait a few minutes to get a shuttle but they come pretty frequently. I went to the spa 3x's during my 7-day stay and each and every time, I had a great experience. Frida and Aimee did a fantastic job when my husband and I bought a valentines day package that included hydrotherapy and a massage. They were very professional and my husband and I agreed that it was one of the best massages we have ever had. All in all, Sian Ka'an and the other Bahia Principe resorts in Riviera Maya are amazing and you will definitely enjoy yourself when you stay there.