Bahia Principe Explore Jamaica: Beautiful resort

Beautiful resort, rooms are a little dated, could be more upgraded. Grounds are nicely done, beaches are pretty good, not a long beach though. Cleaning staff were very friendly and very thorough. We love Bahia Principe resorts.

Dreams Rose Hall: Great Staff, well kept resort.

While this resort shows some dated wear, understandable given 2 yrs of covid. It was very clean and the staff was excellent. Food was very good to great for our liking. This was our 3rd time at this resort, it is fantastic for families.

Bahia Principe Explore Jamaica: Very nice

Very big resort, lovely rooms with huge bathrooms. Hallways to rooms that are carpeted are very grungy. Food was great in the buffet, there was an adult only breakfast Buffett a little further around the veranda that not too many knew about, a great find. Restaurants were good, make reservations as soon as you get there and don’t let them tell you they are full, you’ve paid for them with your all inclusive deal. The pools are designed in sections, The kids play area then the fami [... read more]ly section, then the fun section where the activities happen, then the more quiet adult area a little further along. The beach right out front of the resort has some big rocks in it but the beach over to the side of the resort is quite nice. If you walk a bit further around the beach there is a fenced off area beside the beach bar that is the nude beach.

Grand Palladium Jamaica: Horrible Experience

I have been to Jamaica about 12 times. It is truly my favourite place. I have even stayed at the Lady Hamilton resort beside the Grand Palladium. To say this trip was a disappointment is an understatement. The room was not correct and the staff at the front desk were upset it needed to be changed. We were told to be at our room at 4 pm the following day to switch rooms and no one showed up. We called the front and we were hung up on 5 times. We went to the front desk at 8 pm and were told we we [... read more]re not in our room on time. We were finally switched. No towels and no blanket for the beds. We waited hours to get a blanket the first night and we had to do the same once we were moved. Our room never had the floors cleaned our beds were only made twice. We asked for towels daily and only got fresh towels twice. Our fridge was only stocked with water twice. We were told they were out of beer the first day. We were ignored at the pool bar multiple times. Staff was extremely rude. Our bus for the excursion never showed up and when we asked our rep she said it was a systems error. Our luggage was missed on our way home and we had to point out yet another error. No welcome drinks. Ignored at the front desk. We felt like an inconvenience. The staff at the restaurants were amazing but everywhere else was very disappointing. We felt ignored and we felt we were an inconvenience. I will never go back to the grand palladium. We waited a long time to travel and we spent a lot of money for an extreme disappointment.

Dreams Rose Hall: Great vacation

It was great but not without it’s problems. We liked many of the staff but three went above and beyond in our opinion. That would be our house keeper Collette, Rayjay who took care of cabanas by the water slide and our concierge Tyjane. They made our stay better and we look to return.

Riu Negril: Great Resort...amazing people

The hotel was clean and comfortable. Rooms need some updating and any issues we encountered which were minor were taken care of quickly. Food was delicious overall. Having dinner reservations at the al la carte restaurants would have been helpful. Pools are clean and beautiful. Beach is quite large but water is weedy but still great to swim in. All employees at the hotel were wonderful and so helpful. Good job Riu Hotels!!

Riu Negril: Great resort

It's more for family. Must say they look after the sanitizing and cleaning resort very clean. It must definitely is Not 5* if that's what you want. Some staff very friendly others not so if you don't tip ever single time you go to bar you may get mean looks (Beach Bar) just found the moral low and I understand the stress of last 2 yrs. Oh don't expect coffee in room everyday not gonna happen unless you keep asking for it

Grand Decameron Cornwall Beach: Amazing staff !

This resort is an older property needs major updating to rooms bathrooms the water doesn't flow properly the shower leaks on to the floor outside! Lighting is poor on vanity sad looking vanity and sinks ! Outside the gardens need new plants paths are uneven and broken . Pool area needs major improvement bar is tiny long lineup for drinks staff is amazing though 👌 the cushions and seating is worn out and thin you can feel the hard seat through the tatty old cushions! Dining area really bad sea [... read more]ts needs new furniture throughout not much options for food very limited dishes same everyday almost,if you need a coffee it's very hard to get one in the evening coffee bar closes really early and non in dining room in evening. Specialty restaurant very small choice of dishes wine is absolutely awfull no one was drinking it after they tried it once ! The worst I have ever tasted 😩 The only thing that made it okay was the staff ! Beach staff excellent! Entertainment staff great as well as all the serving staff and cleaning staff thanks to them for making my stay enjoyable

Ocean Coral Spring: Not what we expected

Not a 5 star resort. We booked a privilege suite thinking it would enhance our experience and it seemed to make no difference other than being about to go to one of the only three restaurants we enjoyed. Privileged lounge, red snapper and sugar cane. The other restaurants were terrible and the service was so rude. We waited an hr and half at Route 66 only to get cold beef brisket with no sides. Martha’s market people were extremely rude and the bacon in the morning was raw! I wouldn’t care [... read more] so much if we had just adults but we have two kids who need to eat. When I asked the on server at Route 66 about chicken nuggets she said it would take awhile of them to come out…. Kids should get served first no matter where you are. The kind server at sugar cane understood that and we super fast and even recommended chicken nuggets for my infant right away. Winston at the privilege lounge was excellent, everyone we came across in the privilege lounge was very nice and polite it felt like we were on a different resort. Same with the Red Snapper everyone was extremely polite and helpful. Anastacia our house keeper was amazing and very polite and friendly. She always did a wonderful job! Everything nice and clean and tidy. Especially with the two kids she was a big help. Malane is a wonderful bartender at the beach, great conversations and a kind person. To get a hold of someone seems almost impossible takes a minimum of 3mins for someone to answer the phone unless you call reception then they get mad you called them instead of who ever your trying to get a hold of. Running out of food items is a huge one here. Every restaurant we went to Atleast something off the menu we couldn’t have because they were out off. I think that’s more management then anything. The only reason this hotel is getting stars is because of those wonderful people mentioned above and the beautiful view. I must say the hotel is very clean and the life guards plus the blue group do an excellent job as well! Hopefully you can work on your customer service and food preparation. Also give what you promised a privilege guest.

Royalton Hideaway Blue Waters: Amazing Beach and Food!

Have been twice in 5 months. Second time around not as good. Resort was much busier this time which affected the service level. Also, couldn't get into the ZEN restaurant as it was booked solid by 7:35am every day. Otherwise the food is excellent. Drinks are sub par and definitely need more options unless you are only into slushy style sugar drinks. The staff overall are very friendly, but be prepared to not get your drinks till near the end of your meal at the buffet. I love this res [... read more]ort, but the service level needs a boost. But if you enjoy the ocean and beach, this is hard to beat!

Zoetry Montego Bay: Relaxing

This hotel is small and amazing! Most of the staff was friendly. Kyle was amazing! Our 7 day stay was really nice, we felt safe and everything was clean. Ended kind of rough as we were told we could have a late check out of 2:30pm as our flight was later in the evening. After an hour we were told to check out because something had changed and “the sooner the better” luckily our neighbours let us move our things into their room. This didn’t sit well with us especially the amount of money th [... read more]is trip costed. I am very in between if I would recommend or not. We were ready to book again here but now not to sure. If Kyle wasn’t around no other waitress’ checked in on us. Also inside the hotel you heard EVERYTHING! People walking, moving furniture, going up and down the stairs. This is something I have never experienced and it really sucked especially during the night being woken up by random noises.

Sunset at the Palms: Great vacation spot

We recently returned from ten days at Sunset at the Palms and loved it. We were totally impressed by how welcoming and friendly all the staff were with the guests upon our arrival. The "treehouse" accommodations were quaint and very lovely with the layout of the treehouses designed so that your personal balconies were out of sight of the other residences so that you felt that you were alone in the jungle. The short walk across the street to the beach was not a hinderance at all and once you got  [... read more]to the beach area it was worth it. A beautiful stretch of uncrowded sand with loads of chairs which were brought to your desired location and then swept off for you, a great beachfront bar area along with spotless washrooms and a great beach grill made the day amazing. The pool area was intimate and very under-used during our stay with a swim up bar and hot-tub along with access to more spotless washrooms. The food was very simple but good, not the type of place if you are a "foodie" to be sure, and with the COVID protocol of all food placed on the plates for you by staff it actually made the small lines at the buffet far more relaxing and orderly. There were ample hand sanitizing stations located around the resort and staff were wearing masks when they were in close contact with the guests as well as spacing markings on the floor in the food areas. The resort was exactly what we were hoping for in that it was a very quiet, relaxing, adults only boutique style resort that allowed us to totally unwind.

Jewel Paradise Cove: Relaxing Week @ Jewel Paradise Cove

We enjoyed our week @ Jewel Pardise Cove. The beach is small but always loungers available.The loungers were sanitized every day. The cove was always safe to swim even on red flag days. The food was very good, limited food options with servers handling plate/ food only for covid safety. Rooms were very nice and clean. We had a pool view room / with the best maid ever Evette thank you for making our vacation wonderful.The Platinium Restaurant had great steak and ribs and a shout out to Alistair f [... read more]or the best service.The entertainment was very good. The Sunset Bar was our favorite evening spot.The Staff make this resort wonderful.The lay out of the resort makes it easy to get around and the grounds are beautiful.

Bahia Principe Escape Runaway Bay: I'm sure it was lovely

Well unfortunately I tested positive two days before I was supposed to go I never made it to the hotel. Even though we purchased cancelation and covid insurance we still are out the money for the entire trip. Air Transat refused to help us with anything and Trip Central couldn't help either. Very disappointing

Catalonia Montego Bay: Amazing Resort

I was wonderful, warm atmosphere, loved it. We experienced great service with very professional staff. The meals were excellent and great dining area. Te daily evening entertainment was wonderful and entertaining. The open food venue until late evening was great. Your staff were helpful and friendly. Rooms were clean and the grounds. The locate with the Ocean so close is 10/10. This was an Amazing, wonderful week, I would like to visit again in less than 6 months.

Excellence Oyster Bay: outstanding experience

everything at this resort was superb; excellent service ,staff and food; entertainment each night was of excellent caliber; highly recommend the resort for those who want quality in all aspects;we will return

Hyatt Zilara Rose Hall: Not what I expected

I will try to be as fair as I can with this review Pros: pool side entertainment were very friendly and great to interact with. Poolside service was always great Grounds very clean Food was very good Cons: not a “true” adults only when adults from the ziva can come over too 4 of 6 restaurants were on the family side, which meant children at those dinners Our bed was not a king as booked - they tried to tell me it was but we’ve stayed at 6 adults only resorts in Jamaica and a [... read more]lways had a king bed No buffet on adult side Evening entertainment was lacking For us, we expected to go to the family side only by choice not in order to enjoy most of the amenities We made the most of it and enjoyed ourselves but, if you’re expecting an adults only hotel this is not the one for you

Excellence Oyster Bay: Amazing time for an awesome birthday

We had an amazing time at this hotel, everything from the smallest detail to the biggest was not overlooked. Loved and enjoyed the atmosphere, the grounds and above all, the staff. We will continue visiting the Excellence resorts as they’ve become our favourite hotel brand.

Grand Decameron Cornwall Beach: Would not come again

My husband and I went to this hotel from the 7th-11th of April. The good things about the hotel are 1) They have a drink menu with some awesome drinks 2)Entertainment Crew was great 3)The beach is absolutely beautiful 4) Pool is very nice 5) Resort is clean 6) Food is great and nice variety 7) Love the Coffee Bar above the lobby. Now to the negative parts and reasons why I would not return here. From when we landed we expected to have a shuttle to the hotel and did not, even though upon booking  [... read more]it said transportation to hotel was included. We ended up having to pay for a taxi. When we asked the hotel they said I would need to call tripcentreal for reimbursement. Then at the hotel gate they could not find our booking. Later at the front desk they managed to find us. My husband and I love to play sports, and this resort does not have a soccer field, tennis court, or volleyball court. They do have a basketball court for which they don't have balls for (but they sell them at the store...?) and they installed a badminton net at volleyball net height (also no volleyball even if you wanted to make due). The attitude from the majority of the workers here was poor and unfriendly. I do want to shout out to Arlando, Shamoya and Tameka who made our stay so much more enjoyable, they honestly went above and beyond. In our room the fan made so much noise that we thought it was going to fall on us so we turned it off right away after turning it on. I also think the AC thermostat did not work because if we turned it on it would get way too cold. So most of the time we had it off. The stocked fridge included 2 waters, 2 beers and 2 cokes which were not always all replaced. We didn't get to book the restaurant AT ALL because they only took same day bookings and by 7:40am it was booked up. I found this unfair, everyone should be able to enjoy one day at the restaurant. The snack bar almost NEVER had jerk chicken, and the one time my husband got upset they called us back and a plate magically appeared. My husband and I were really looking forward to a massage on the beach, but they were not offering any spa services. Instead they directed us across the street, which we did not go. We also won two games and when we went to claim the prizes the day we left they gave both of us one small bottle to share, when they were handing out 9 bottles on the beach for peoples birthdays the day before. They offered us the bottle of champagne INSTEAD of the small bottle of rum. Not a place for kids, this resort is for older people that want to lay on the beach or around the pool all day. I have stayed at RIU Ocho Rios before and I would have preferred to pay the extra $300 and have an amazing stay. Looking at going back later this year with our kids to Beaches Boscobel, Ocho Rios. We also wasted $80 on the rapid test in Canada because no where did they ask us for it, but I did hear from other guests at other resorts that they were asked so get it just incase.

Sandals Ochi Beach Resort: Just Above Average

Grounds: overall quite good, lots of vegetation and little pathways which added a sense of exclusivity and an overall tropical feel. However, the resort was dated and I believe is the oldest Sandals, which is obvious from the more compartmentalized entrance and foyer. Also, way too many steps to get to beach on Seaside and to get to Ochi Beach Resort. Food: Below what we expected for a Sandals and for the $3900 each that we spent for this trip - so we were disappointed. Portion size was minis [... read more]cule and in many restaurants, the food was too salty, and even cold on presentation of the meal. Room: The room was good overall with a nice view. The biggest disappointment was the bed which gave both of us little support and added to lower back pain, not good on a vacation. Please upgrade the mattresses! Sandals personnel were hot and cold. A number of their people were rude at the Airport reception area and in the hotel, which is not expected at a higher end resort. Upselling: There was a constant barrage of sales personnel continually trying to sell you trips, return visits, etc... in the main foyer, which was very tiring. Overal trip we would give it a 7/10. Would not go to another Sandals unless the pricing reflected a much better deal.