Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5231 Reviews)

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Disappointing

The pool area is beautiful The beach is gorgeous The lobby bar was good as long as you had money in your hand ready to tip. The rooms had a terrible smell to them. The mattresses had a plastic cover on them which made it terrible to sleep on. We had outlets in our room that weren't attached to the wall

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Seal team 1  - 

Verified Purchaser

Iberostar Waves Paraiso del Mar: Beautiful Place

The grounds are clean and beautiful. The food is very good. We had a room near the pool, but the only issues we could complain about were that there is no coffee machine, iron or alarm clock in the rooms. These are small things, but this is the first resort in our 6 vacations to Mexico that did not provide any of these. The people were amazing as always.

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Nice hotel

The staff are so friendly & helpful: numerous excursions organized onsite & were great. Beautiful beach. Pools are nice main pool was closed one day because it turned green. The food is what you would expect in Cuba. Rooms were cleaned thoroughly every day.

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Private  - 

Verified Purchaser

Iberostar Selection Varadero: Not worth the money

The resort is a 3 star. Outdated, underfunded, staff not very pleasant and food was disappointing. Would not return here ever. The only good thing they have is their room cleaning lady. She needs a raise.

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GinaLeyva  - 

Verified Purchaser

Iberostar Selection Paraiso Maya Suites: Awesome trip, amazing resort and incredible people!

This hotel was absolutely gorgeous and met or exceeded all of our expectations! The food was awesome, so many different options, everything felt so fresh and homemade and satisfied all of our Mexican food cravings! The a la cart restaurants were especially fantastic, the Mexican restaurant, and the steakhouse were our favourites for sure. The best part of the trip was how extremely lovely and kind everyone was to our family. We were almost left speechless every time we had a meal, the way that t [... read more]

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Alfano3862  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Amazing place

I just got back from this amazing resort yesterday. Iberostar Hall Rose Beach is a great place to visit, I have been returning to this resort for 7 years. The staff, entertainment and management are all so friendly and helpful and do their best to enjoy your stay.

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Fail!

Room was nice. Two hour check-in because of room keys not working. Reception staff was unfriendly. Beach view was not a beach view, but mostly another outbuilding. The grass was almost waist high and grounds were unkempt. The beach was dirty - cigarette butts, weeds with burrs growing throughout the sand, empty promise of cleaning (3-6 feet wide) sea kelp off beach (never done), broken boards in board walks. Beach was weedy in the ocean! Flashing lightbulbs in hallways, pool cues missing ends [... read more]

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Brian  - 

Verified Purchaser

Iberostar Selection Ensenachos: Love this resort

Good room and close to main building. Clean and wonderful and friendly staff. Fantastic beach with lots of marine life. Food was good although there was little in the way of vegetables. Wine was plentiful and flowing.

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Private  - 

Verified Purchaser

Iberostar Waves Tucan: Not a 5 star hotel

I enjoyed the traditional design of the resort & the tropical jungle vibe. The beach & pools are great. Staff are also lovely (That is the standard in Mexico). Buffets - breakfast, lunch and dinner were very good Those are the positives. Negatives: the "all inclusive" is not all inclusive i.e. at this hotel a local beer (Modelo) is considered VIP/extra charge , I have never been to an all inclusive hotel with such a poor selection of brand name alcohol. I was literally told by a hotel " [... read more]

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Teena  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Family Vacation Oct 22nd

Service was excellent Grounds clean and well kept Rooms clean Food very good selection Japanese and Mexican very good Italian not so good Al la cart reservations would be nice to book all in advance vs same day More food labels at the buffet needed Coffee/tea before 7 am would be nice for early risers Beach too much seaweed and garbage washing up on shore Domingo at the buffet was pleasant and very accommodating thank you !!

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Private  - 

Verified Purchaser

Iberostar Selection Bavaro Suites: Iberostar Selection Bavaro

This is an excellent resort to go to. The beach is expansive. Cleaned daily. Plenty of lounge chairs and beach umbrellas available. The variety of foods available is incredible. If you do not gain any weight than you must be running miles and miles daily. We have been here before and plan to return next year God willing..

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Pappa joe  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Great vacation

Small to medium size resort that had a very nice decor and many nice features for you to enjoy. Fountain in the lobby and in the courtyard. Lots of seating in the lobby with a bar to boot. Very clean and well maintained grounds. Rooms were larger than expected. Very clean inside our room with balcony to enjoy morning coffee or a late night cap. Huge pool in the centre of the resort with lots of loungers to enjoy your sun, pool, and pool bars ( one swim up). We were a party of ten and never had a [... read more]

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Stan  - 

Verified Purchaser

Iberostar Selection Holguin: Iberostar Holguin

Iberostar hotel amazing the service excellent the grounds incredible beautiful beach unfortunately the food is very poor many essentials such as tomatoes potatoes mint for mojitos not available Cuba is suffering from supply issues very sad

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Coral section of Iberostar Ensenachos

Bungalow section on the beautiful Ensenachos beach is amazing, my husband and I enjoyed our 4th stay in the coral section of this resort. We had also stayed in the spa section 3 times. It is wonderful staying in your own house in a quiet setting near the beach. The resort is immaculate, looks freshly painted. In the coral section, you can enjoy your meals in 2 restaurants. Our favourite is the beach restaurant at lunch time. Lots of good food! In the main restaurant near the pool can have for su [... read more]

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Private  - 

Verified Purchaser

Iberostar Coral Esmeralda: Interesting Week!!

The hotel, rooms and staff are nice. However, the Customer Service Rep randomly gave out different amounts of A La Carte dinners to each guest. We had 2, another group had 3 some had 4. The whole resort is lacking in vegetables.m and the buffet was the same every day. The lounge in the evening was very smokey each night so we had to leave. Then there were a group of Russians that were very disruptive, loud, rude, naked and having sex on the beach and their balcony. Security moved them down the  [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Playa Pilar: Iberostar Selection Playa Pilar NOT worth to be given 4+ star

The hotel itself was not as pictured. To begin with, the swimming pools were close to green dirty colour. The food selection was not enough and when they salt the food - they put tons of it. The a-la carte restaurants were not great as well - it’s the food they serve in the daily buffet but just placed it in a nicer portion and plating. The workers maid, servers and gardeners were amazing people. Would I come back to this Hotel? No I would not and would not recommend it to anyone.

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Private  - 

Verified Purchaser

Iberostar Selection Cancun: Amazing Resort

I had an amazing time at Iberostar Selection, i went as a group and with my family. My kids loved it. The waterpark for the kids was nice also. The pools especially the infinity pool was nice. The beach was clean, no seaweed. And the food was great, ate at various restaurants during my stay and mostly at the buffet. The buffet had great options and the chefs were accommodating to request. My only complaint will be the toilet of the non renovated part of the hotel which is where i stayed. Asides  [... read more]

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Sue10  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Fantastic

Everything was perfect, our family of 10 enjoyed every minute. Our room was missing a few things like a phone, robes, umbrella but it did not away a our enjoyment, we are not people who normally use room service. The service at the restaurants and buffets was excellent always greeted by smiling faces. The kids loved the Cafe and all the pools and slides. We would definitely go back.

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CMcwhin  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Perfect vacation

First off thank you to Trip Central Travel Agents. AMAZING!! We loved the entertainment at Iberostar Laguna Azul. The beaches were so beautiful. Drinks great. Food was honestly pretty decent. Always found something good. Maid service was spectacular. Disco, every night entrainment show, 24hts snacks and drinks was perfect. We couldn't have been more impressed!!

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Alina19  - 

Verified Purchaser

Iberostar Coral Esmeralda: almost a 5 but not quite yet (because of shortages - not the resorts fault)!

been to cuba numerous times and this was definitely the most beautiful resort ive stayed at! the rooms were gorgeous and modern. the swim out was 100% worth it and would highly recommend. we spent the first half of the days on the beach and from around 2ish onwards (when the sun hits the swim out area) we'd be there till dinner. it was so lovely and were really happy we went for it. everyone there was incredible. so kind and happy and always there for guests. (bring lots of $1 USD + $5 CAD  [... read more]

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