Iberostar Coral Holguin: Exceptional resort

Resort was very nice and fairly new. Rooms were very nice and loved the fact that the toilet worked every time and that we had hot water for showers! I was disappointed in the quality of food as they didn’t have any pasta or any sort of potatoes! When asked they said they haven’t received any shipments of pasta or potatoes in a long time. No plastic water bottles anywhere was another issue but good for the environment. Staff were very friendly and easy to deal with! This resort was very qui [... read more]et during our stay but we made the best of it! The beach is fairly far and if you have health issues you need to take a golf cart to it!i would go back for the right price but I like to experience new places!

Iberostar Selection Cancun: Loved it !

We visited this resort last week and just returned two days ago. Absolutely enjoyed out stay. Traveled with a group of 6 adults and 6 kids and had a blast! Food at the buffet and Japanese restaurants were the best. Italian was disappointing but the manager was very apologetic. Service all around and staff are excellent. Housekeeping always did an amazing job. One elevator was occasionally out of service but fixed promptly so that was good. Ian was so friendly and helpful. We also loved chef Mari [... read more]sol. Great pools and the beach is fantastic. Entertainment could have been better though. Other than that , had a fantastic stay and would highly recommend !

Iberostar Selection Cancun: Iberostar meh

I think the resort is OK. not amazing, but also not horrible. The elevators are ALWAYS broken so if you have strollers expect to wait a long time. The service was also not great, they are short staffed and some of the staff were very rude. The rooms are a little outdated, but very clean. They DONT have any COVID protocols AT ALL. So if you are very cautious about this, this is probably not the resort for you. make sure you triple check your restaurant reservations as they will make a mistake an [... read more]d your reservation won’t be saved. The fridge in the room is never really stocked up, and there is no snacks in there. Our card key to get in the room kept getting disactivated and we couldn’t get in the room so we had to go down to reception several times. Our friends front door handle broke, and their balcony door also went off the hinges. I think for the amount of money we spent, we could have gone somewhere else.

Iberostar Selection Bavaro Suites: Changing times

Beautiful birds, fish, lush gardens all around, good service, kind and caring personnel all over the place , nice rooms , spacious beach but people flooded them after Covid , sea weeds like other beaches, average entertainment ,the loveliest given by our beautiful children dancing shuttle bus was great, security was noticed which gave sense of safety, they all made us to forgive the lack of food variety, quality known of Iberostar ? No lubsters, you love it ? You pay 65$ a person at the restaura [... read more]nt ? no good beef, and Mexican restaurant foods were not great surely higher management trying to compensate for Covid losses , may be same for other resorts ? I wanted to book the big modern nearby riu palace at 1200$ pp rather than the 1750$ pp we paid , but my wife thought Iberostar had super foods , based on the good recommendation of martine from tripcentral we had been to Barcelona palace and the food was great that was before Covid . Airport a small mess , our plane was late 2 hours, they changed the departure gate without people informed , and they had to search for the bags of that rouge late passenger , may be he/she did not notice gate change, the screen changed so fast ? And the few transat personnel were only at the departure gate busy with long lines , the whole airport is not adequate for the huge traffic , I noticed buses loading people to jets almost pumping in with wings of planes like human traffic in crowded bazaars in less gifted places against all safety standards of dedicated lane design in airports

Iberostar Selection Bavaro Suites: Needing improvement

Air conditioning was not working in a entire section of hotel....very hot in rooms. Food was over salted and boring in buffet, no Covid restrictions. Check in was a night mare. We are several times repeat guests and nothing was done to recognize that. Overall sad to say failing grade from this repeat costumer.

Iberostar Waves Paraiso del Mar: Beautiful Lush Property

This resort is large, grounds excellent. The food in the buffet is varied and tasty. The a la cartes we attended were well presented, and the food very good, the service great as well. There are shuttles that run every 15 minutes, but we chose to walk for the most part, enjoying the pathways through the mangrove. The pools are quite large and the activities fun to watch. There were a couple of issues with our room keys losing programming, at fairly inconvenient times and because we were in  [... read more]Building 12 it was a pretty good walk to the lobby to have them reprogrammed. There is something for everyone to do at this resort!

Iberostar Selection Ensenachos: Great vacation

We stayed at the Iberostar Selection Ensenachos from Nov. 7th to 14th. We enjoyed our week, it was filled with sun, great beaches and great social time. This was our second time staying at this resort and we would definitely go there again.

Iberostar Selection Coral Bavaro: Good time

Had a good time at the resort. Reservations required for dinner, without knowing which restaurant, menu, and time would be available only problem. Entertainment was so-so. Seaweed on the beach made the beach time unenjoyable.

Hotel Bella Costa: Great selection of food

Great selection of food is tasty beautiful resort beach is very nice a little rocky at some spots little far from downtown but if you can find someone to share a cab it cuts the cost rooms could be updated other than that the ambiance was nice very nice entertainment, the staff and musicians work hard don’t forget to tip they surely deserve it.

Iberostar Selection Ensenachos: Coral level: Amazing resort section

My daughter and I liked absolutely everything about the Coral Section ( first time for us ) of the Iberostar Selection Ensenachos. The only exception was availability of certain common food items which we put down to s " sign of the times". It was the worst ever after 10 stays on Cuba , but it did in no way spoil the stay as there was always something.

Iberostar Selection Holguin: Very clean, and comfortable resort

The hotel was modern looking. Very clean. The rooms were the best I've seen in Cuba. Beds were comfortable. Staff was pleasant. Food was good, and there was plenty of variety. Store was very small, so make sure to bring everything that you need with you. Shower was luxurious, and towels were top grade. Beach was small, but we did have access to the Playa Pasquero Beach.

Iberostar Origin Bella Vista Varadero: Disappointing

The pool area is beautiful The beach is gorgeous The lobby bar was good as long as you had money in your hand ready to tip. The rooms had a terrible smell to them. The mattresses had a plastic cover on them which made it terrible to sleep on. We had outlets in our room that weren't attached to the wall

Iberostar Waves Paraiso del Mar: Beautiful Place

The grounds are clean and beautiful. The food is very good. We had a room near the pool, but the only issues we could complain about were that there is no coffee machine, iron or alarm clock in the rooms. These are small things, but this is the first resort in our 6 vacations to Mexico that did not provide any of these. The people were amazing as always.

Iberostar Origin Laguna Azul: Nice hotel

The staff are so friendly & helpful: numerous excursions organized onsite & were great. Beautiful beach. Pools are nice main pool was closed one day because it turned green. The food is what you would expect in Cuba. Rooms were cleaned thoroughly every day.

Iberostar Selection Varadero: Not worth the money

The resort is a 3 star. Outdated, underfunded, staff not very pleasant and food was disappointing. Would not return here ever. The only good thing they have is their room cleaning lady. She needs a raise.

Iberostar Selection Paraiso Maya Suites: Awesome trip, amazing resort and incredible people!

This hotel was absolutely gorgeous and met or exceeded all of our expectations! The food was awesome, so many different options, everything felt so fresh and homemade and satisfied all of our Mexican food cravings! The a la cart restaurants were especially fantastic, the Mexican restaurant, and the steakhouse were our favourites for sure. The best part of the trip was how extremely lovely and kind everyone was to our family. We were almost left speechless every time we had a meal, the way that t [... read more]hey treated our kids and made us feel so welcome was literally the biggest and most wonderful surprise. The entertainment was fantastic, this resort is the best option I’ve ever seen for kids! Every night they involved our children in all of the activities and our daughter truly had the best week of her life. We’re already thinking about our next trip back to this incredible resort.

Iberostar Waves Rose Hall Beach: Amazing place

I just got back from this amazing resort yesterday. Iberostar Hall Rose Beach is a great place to visit, I have been returning to this resort for 7 years. The staff, entertainment and management are all so friendly and helpful and do their best to enjoy your stay.

Iberostar Origin Daiquiri: Fail!

Room was nice. Two hour check-in because of room keys not working. Reception staff was unfriendly. Beach view was not a beach view, but mostly another outbuilding. The grass was almost waist high and grounds were unkempt. The beach was dirty - cigarette butts, weeds with burrs growing throughout the sand, empty promise of cleaning (3-6 feet wide) sea kelp off beach (never done), broken boards in board walks. Beach was weedy in the ocean! Flashing lightbulbs in hallways, pool cues missing ends [... read more] and ping pong paddles broken. Scuba boat reeking of diesel fuel, making us sick from fumes on excursion. Jeep excursion was wonderful!! Buffet staff were super sweet! There were awesome friendly guys working around! Pools were amazing, and had great snack bar workers. Acrobat performance was top notch! Flutist was really good!

Iberostar Selection Ensenachos: Love this resort

Good room and close to main building. Clean and wonderful and friendly staff. Fantastic beach with lots of marine life. Food was good although there was little in the way of vegetables. Wine was plentiful and flowing.

Iberostar Waves Tucan: Not a 5 star hotel

I enjoyed the traditional design of the resort & the tropical jungle vibe. The beach & pools are great. Staff are also lovely (That is the standard in Mexico). Buffets - breakfast, lunch and dinner were very good Those are the positives. Negatives: the "all inclusive" is not all inclusive i.e. at this hotel a local beer (Modelo) is considered VIP/extra charge , I have never been to an all inclusive hotel with such a poor selection of brand name alcohol. I was literally told by a hotel " [... read more]customer service" employee that if I wanted a Modelo I should have booked a more expensive trip. Also, beds and pillows are terrible, broken ceiling fan, no working ice machines in the building (each building was supposed to have one on 2nd floor), if you have a lot of devices, there is only one outlet in the main living area, the a la carte restaurants were mediocre at best (and very inconsistent), buffet was better than a la carte.