Riu Palace Aruba: Very good

One thing I have to say is that the resort needs a renovation. The shower door wouldn’t close fully, some of the dresser drawers wouldn’t close and were left open for our entire stay. The bar fridge was leaking to the point that there was a big puddle of water in the entrance for two days. Big change in three years!

Riu Reggae: Amazing Resort

The food was fantastic. Always something different for dinner at the buffet. The Italian restaurant was amazing along with the Steak house. A special thanks to Kenosha and Jody. Always fun entertainment especially Michael Jackson. Only complaint is the beach was not very good

Riu Republica: Excellent resort

The positive of Riu: good quality and quantity of food; good personnel; overall resort was very well maintained. The only negative is the overly loud music. Even though there are pools without music, the neighboring pools music was so loud that it permeated the quiet pools. It is an adult only resort, but young adults that like loud music. We are adult seniors.

Riu Santa Fe: Great Resort for All Ages

Large, well organized resort but suprisingly easy to walk. Great kids waterpark and kids entertainment programs. Adult waterpark is a bonus. Never a problem getting seats at mainpool, beach pools or ocean. Food venues gladly accomodated our large griup varying 8-14 persitting. Numerous bars and quick food outlets spread throughout the resort. Hint, if with young kids, avoid buildings 8 & 9 located in Party Zone.

Riu Palace Costa Rica: Stunning Resort

A beautiful resort with plenty to offer. Upon entering for the first time the lobby is stunning. Big, clean and lots of room with plenty lounges, tables, seats, bar and with a 24 cafe. Great places to enjoy your favourite tropical cocktails while playing cards and favourite board games. Easy smooth check in at the main desk. The check in staff were so helpful and gracious and greeted us with those friendly smiles. Mellisa is wonderful. Mellisa assisted us with everything from pre check in to b [... read more]irthday decorations. The bar staff servers in the lobby are plentiful, friendly and quick to serve you. The resort is constantly being cleaned by friendly cleaning staff. Our room was spacious, king size bed, sofa, table and balcony over seeing the pools and grounds. The room was cleaned everyday. 5 beautiful pools and swim up bar to soak up that tropical sun. Beautiful mature palm trees through out the resort grounds. Clean smooth pathways around the resort. Friendly Pool Bar staff serving everyone in the pools and everyone lounging around the pools. Our server German was amazing. We were always met with a smile, a conversation and of course our favourite refreshments. The cleaning and maintenance around the pools were always cleaning. The grounds were spotless and impeccable. Finally the restaurants and food. Amazing, delicious, plentiful. Something for everyone all day long. Great Resort!

Riu Playa Blanca: Disappointed with our view

We paid for garden view and essentially got a swamp view. We couldn’t see the garden at all. Our room was facing the swamp outside the resort grounds. We asked to change our room but were told to wait until Monday for availability and we weren’t offered any other options to switch our room. We were very disappointed.

Riu Palace Las Americas: We love this hotel!!

Riu Las Palace Americas is a very clean hotel. The staff are extremely hardworking, professional , friendly and appreciative. The housekeepers are always keeping your room filled with towels and toilet paper. The receptionists are soo welcoming and professional. The waiters are extremely hardworking , appreciative. Thomas, Saulos , Jesus and Edrin , Abu and William(beach bartender), Jorge( beach / umbrella helper) are efficient , warm and accommodating. I luv coming back to this resort (3rd time [... read more])because staff are exceptional and service is so great.Food is plenty and soo many variety. The entertainment staff try their best but are ok. However,the beach is small and I felt like sardines cramped on the beach this time round. The only negative comment I have is that this is an Adults only hotel which we pay extra for so I can get away from my children. I understand that the beach is open to the public , however, during my stay a saw many families with kids that did not belong to our resort and locals playing on our side of the beach BUT also using the beach lounges. It’s bad enough that the beach is small( the right side of beach facing the ocean), but now it’s taken up by locals with their kids or families in other resorts and their kids.There was no security around monitoring the beach to make sure that non Riu members were not accessing the beach lounge with their children. This hotel is close enough to walk to the shopping malls,bars, clubs , restaurants and grocery shopping. And it’s very easy and safe to take the bus. We love coming back to Mexico / Cancun because we feel very safe and the Mexican people are so friendly , appreciative and warm. Thks Riu For making our stay pleasurable !

Riu Playa Blanca: Needs Improvement

The hotel room was not very clean. We had to ask for towels on more than one occasion. Telephone did not work. Shower handle to turn water on and off came off in my hand. Shower water was either freezing cold or scalding hot. In terms of a la carte, avoid the steakhouse, waited 1.5 hours for food and it was inedible. Asian and Italian restaurants were excellent. Buffet was very good.

Riu Palace Peninsula: Awesome hotel resort

The service at this resort is A+++ from the lobby bar, restaurants, pool side, beach....to daily room service. All the employees working here are just friendly, attentive and helpful. The beach is large and filled with plenty of lounge chairs & umbrellas. We definitely will come back to this resort in the near future. Thanks RIU !

Riu Palace Antillas: RIU Palace Antillas: AMAZING

Stayed for 1 week at this truly amazing hotel. Well equipped large Jr Suite with bar and mini fridge that's restocked as needed. Beautiful walk in shower with a rain head, and detachable handheld showerhead. Resort was extremely clean and well maintained. Can't say enough about the food, restaurants, and staff. So many dining options, and the food itself was excellent, with outstanding presentations. Danny, the manager was often in the main buffet area, always available to answer any quest [... read more]ions or concerns, or simply to chat to. All the staff were easy to talk to and helpful. Pool was actively used by exercise classes, volleyball, swim-up bar and people standing around, especially during the foam party. We preferred the beach and ocean swimming. Crystal clear water, and no seaweed whatsoever,. That said, the beach down by the Divi Phoenix was rock strewn and did not make for good swimming, so the Antillas beach was by far a superior choice. Palapas were plentiful, but usually taken by 7:00 a.m. as were the loungers, poolside. Nightly entertainment was available in, we watched a great Pirate Show with talented acrobats. Some bar tenders were better than others, as is the case at any hotel. Try the Aruba Ariba drink - powerful stuff. The Expresso bar had your choice of fresh coffees, beer on tap, desserts, sandwiches, hot dogs, nachos with deep, 24 hours a day. Some staff wore masks, most didn't. Very few guests wore masks. We wore our masks on the flight there and back, but not at the hotel. We will definitely be coming back to this hotel.

Riu Palace Cabo San Lucas: Fabulous Resort

My husband and I spent two lovely weeks enjoying this resort. It was very clean and nicely decorated. Staff were continuously cleaning and grooming the resort area. Workers in all areas were helpful, friendly and very diligent with their job. Large pool areas to choose from with plenty of chairs always available. The buffets were extensive and always tasty. We never encountered any waiting lines except for the evening meal in the specialty restaurants. Have to go early (or later in the  [... read more]evening) if you decide on one of the special restaurants. We tried four and all were very good. We also enjoyed going to the large bar off the reception area which has beautiful views of the ocean. Only downfall would be for anyone wanting to swim in the ocean. There is a beautiful, well maintained beach but the water is very rough. Transfers between the airport and resort were well organized by the helpful Sunwing staff. Sunwing personnel also helped us book our two cities tour which was quite informative and well organized. We did have issues particularly during the afternoon and early evenings with very poor Wi-Fi. For two weeks, we watched the gorgeous sunrises and sunsets and lots of boats, cruise ships and various water sports taking place right off our wonderful balcony.

Riu Palace Antillas: Would go again tomorrow if we could….

An excellent vacation opportunity awaits you at RIU Antillas. Adults only made for a moderately peaceful meal time at one of the 4 a la Cart restaurants. Since the alcohol is all inclusive, you will most likely encounter at least one party group that will think it is the most fun and do something to remember their High School amazingness. We only had a few interruptions to our meals from a younger crowd. The food as such at all meals is excellent. From the theme nights at the buffet, the Ita [... read more]lian with an appetizer/salad buffet then a la cart, the Main Fancy Krystal with drink service at your table side, the steak house, and our favourite the arubian themed restaurant. Drinks are not watered down and they have a set menu with the occasional diversion if they know it. From the bar in the lobby with real glasses, to the pool side and then the waterfront at night with sturdy plastic look alike glasses (ie Martini or highball) the service was nearly always excellent and the drinks well made. For our beach days we always would take our ‘yeti’ mugs and they would fill them to the rim with whatever we asked. In fairness, we always tipped for every drink as they did this without being asked. The coffee bar with snacks is convenient and made a nice mix of espresso and other coffee/milkshake drinks with fancy cakes and treats available…. Even nachos and bagged sandwiches. The rooms were perfect…. You are not there for the room, but from the bar fridge with coke product (thank you!) and local beer, they also had the RIU four booze bottle bonanza in the room for your pleasure. I honestly just used the vodka to clean our yeti’s lol. But there is also Rum, whiskey and brandy awaiting you for your mixing ideas. Nightly entertainment can be fun or avoided. Ice cream was around for lunch and supper as an after dinner treat or a late night pizza snack. Stores are in the basement for knickknacks, aloe, bathing suits, hats or more alcohol and minor medical or bathroom toiletries. The shuttle bus and tour guide from the airport were insightful and helpful in understanding the island and the lay of the land and the people. The check in was amazing. I give high marks for this alone! Beach and poolside. The only chink in the armour. If you are not up by 630, you will NOT have a palapa. If you are not up by 0700, you will not have a chair at the pool. If you are not at the beach before 9am, nearly all the chairs will be gone. Keep your towel from the day before ( you get a chit and get your beach towel with it. Must be returned at the end of your stay or pay for a towel ) and lay it out on your beach chair to claim it. You have two hours. If you are not back your chair or palapa could be given to someone else. We only had two people try to claim our dirty towels and palapa once but they relented fortunately. Then change your towels for clean. The final downside… people drink, people get loud. We had a group of 50 ( they claimed ) teachers and professors from southern Ontario (Windsor area…. Guess while kids write exams, they take off) who began to claim a large berth of the beach area for themselves. This does happen with big groups. Big groups get loud and with alcohol get louder. Then they start talking like they are in high school still ( potty humour ) and think that everyone would like to hear their choice of music. Loudly. By the time the afternoon had begun we were sitting side by side with this large loud group. Seniors around us looked over with disgust and moved elsewhere. It’s a vacation. Everyone is entitled to a good time and enjoy themselves and this group was on day one. Instead of making a performance, we picked up and moved as well since their drinks and chairs were all mixed with ours and we were getting upset. Take a deep breath and relax again in quiet. No point in ruining my vacation because they felt theirs was more important. Yelling from the water, making fools of themselves is what we have sadly come to expect from that group of professionals. A bit entitled I fear. So depending on your crowd (which for nearly the entire week was excellent for us!) and what music groups like to play at the beach ( really? With all the headphones created you think I still want to hear your 9 hrs mix tape?) You will have an excellent time at the Beach. I was totally relaxed the rest of the time. The kayaks, paddle boards and snorkelling is free. We saw over 26 varieties of fish at the ‘come back kid’ coral reef. It’s trying to live but people don’t understand and walk all over. Please just float…. Don’t touch. We even saw two different types of eels around it. Almost saw more there then on some Scuba trips. Conclusion? Resort is awesome. You cannot eat at the a la cart at the neighbouring RIU ( depends on who you know… or if it’s not busy ) but yes to the Buffett. Yet, you have your own sans kids with almost the same goods. Pools and such are interchangeable…. Some guests found the bars didn’t like making drinks for opposite resorts. We never tried. Tip for every big diner, tip if you want for breakfast and lunch ( they do work hard and smile a lot thru a lot of crap ) and the bar tenders. Housekeeping is amazing… tip big. And the pool/beach guys. Working hard dragging chairs and such around for a lot of unhappy people. Don’t know why people can’t relax and enjoy such a paradise. Tip them big once and they will help you the rest of the week. I only had a dollar one day and he was just as happy as with the big one. “Tips is tips” he shrugged. Good on him. You will love it. Just be prepared to move your beach position or get security involved if it’s really a problem to you. Please enjoy! We most certainly did!

Riu Palace Macao: Excellent Service

We had a great time the service,food, rooms and people were amazing. Glad we went with this resort. Highly recommend it. The entertainment was good the beach had ample room and chairs with sun and shade available. If you want a spot by the pool it maybe a early rise to get one.

Riu Palace Aruba: Great resort

Food was amazing, quite a variety at buffet. Staff were very pleasant and very efficient. Very clean resort, staff constantly cleaning. Location fantastic, huge beach area, access to hotel next door.

Riu Republica: Not 5 star resort!

Grounds very nice as where the pools,can't say the same for the room or food. It being called a PARTY HOTEL is very accurate. Just good for drinking and partying! A hotel for the younger crowd to let loose!!

Riu Palace Antillas: Amazing resort

This was a great place to go. The grounds were incredible, people very friendly. The food was excellent. One of the best vacations I've ever been on. Very clean throught out.I look forward to going back again next year.

Riu Playa Blanca: Great resort

This resort is beautiful. The grounds are well kept, staff are constantly cleaning the public areas and rooms. There it’s plenty of food with choices for every palate. Staff are happy to help if required and to fill special requests, such as birthday cakes or other celebrations.

Riu Palace Macao: Had a wonderful time!

Everything was good at the Riu Palace Macao. The rooms were clean and comfortable, the staff was helpful and friendly and the food and drink was varied and delicious. The weather was fabulous and the beach was stunning. What more can you ask for? As for Covid precautions - no one anywhere (staff or guests) wore a mask. The buffet was open to everyone touching everything. There were hand sanitizing stations about but they were rarely used. I can't blame the hotel for this because it was the s [... read more]ame at the airport in Punta Cana. Even at the airport in Hamilton and on the plane, there were very few people wearing masks. I guess it's the general feeling among travelers that the pandemic is over (not!).

Riu Playa Blanca: Great hotel.

The hotel is a bit out of the way. If you're looking for a laid back place with good food, this is it. All the tours from this place include 2 to 2 1/2 hour bus ride each way. Pools are well kept and the whole property was extremely clean and well cared for.

Riu Guanacaste: Great resort with everything nearby.

Found the food was very good and resort had a nice range of specialty restaurants .I liked that the pool and beach were nearby as well as the water park for my grandchildren.Staff were very friendly .Also like that the Diamente Adventure Park was very near to the hotel,