Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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CJDulong  - 

Verified Purchaser

Resonance Blu Varadero: It’s Cuba babaay

It’s Cuba yall, the food will keep you alive but that’s about it. The people here were amazing, coffee was great, pools were nice and the swim up bar was great too. Keep in mind there are some shortages down here, and they are doing everything they can to keep us happy. We did the Jeep Safari and it was possibly the best day of our lives, and we were on our honeymoon. The worst part by FAR are the obnoxious tourists who are rude and don’t understand Cuba and what’s going on. Keep an open mind, l [... read more]

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Private  - 

Verified Purchaser

Melia Las Antillas: wonderful resort

the resort is average size with great grounds lovely pools even the shark is good. The food was really good and better than most the only shortage was potatoes and still had them. the staff is the reason we keep going back. the rooms are a bit dated but only was there to sleep and change. They were clean and kept that way for our 2 week stay.Be back next year

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Ruthanne  - 

Verified Purchaser

Hotel Los Cactus: Returning to Los Cactus

What a wonderful stay we had at this resort! This was my 12th time at Los Cactus and it did not disappoint. The improvements they have made to the resort is impressive with a freshened up main building and work in progress all over the resort. The grounds were always neat and tidy, pool and beach so clean too. Lots of food and no shortages that affected our stay. Best surprise at the buffet were Canadian apples displayed so nicely and delicious and fresh! And the part that keeps us coming ba [... read more]

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Private  - 

Verified Purchaser

Starfish Jibacoa: Never disappointed

What can I say that hasnt already been said? This was our second time here and I would recommend it to any who want an authentic Cuban experience in a tropical setting with lots of opertunities within walking or short cab ride distance to explore the area and interact with the locals. Contrary to the concerns expressed by some, there was plenty of food, great service and at an amazing price.

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Lucy  - 

Verified Purchaser

Paradisus Princesa Del Mar: Horrible resort

This trip was one of the worst ones we have ever experienced. There is NO way this resort is a 5 star it’s more of a 3. We had NO coffee all week- water we had to beg for and don’t even ask what we had to use to dry ourselves after a shower. Customer service there was horrible- everyone and their mother was complaining about somethings. I am no princes, nor did I go to Cuba to eat like one but the staples? No salade dressing no butter.. stale bread, recycled food for breakfast lunch and din [... read more]

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Private  - 

Verified Purchaser

Roc Barlovento: Roc Barlovento Jan 2024

Not sure if I would return beaches are absolutely beautiful The people are very friendly but too much pressure to give either tips, clothing, money from staff at hotel. Lots of food unfortunately it was not very appealing or edible

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Richard and paul  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: we loved the place

our friend brought us there it was amazing we loved everything hope to go back next year. your butler novia helped us with everthing.took my dad he uses a walker and they put us on main floor.great staff they took care of us 100 percent..

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Joesph  - 

Verified Purchaser

Paradisus Princesa Del Mar: Disappointing

This is my fifth trip to Cuba and I understand the shortage in Cuban resorts but this was beyond my comprehension of that. Not gonna get into what was absent but from the cleanliness of the resort and absolutely no staples. No coffee no eggs no meats no shrimp no. Even oil or vinegar were completely absent. Listen I’m not a picky guy I wasn’t raised in royalty but this was terrible. And everyone I talked to from other local resorts had no idea of these short comings in fact this isn’t a Cuban pr [... read more]

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Liza  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Do not go here

This hotel needs to be torn down. It’s beyond repair. Mouldy pillows, no toilet paper musty rooms. Overall in terrible shape. Surprisingly the food wasn’t bad. Go somewhere else. Anywhere else. The staff tried but appeared beaten down. Also not many people under 65. If your looking to meet interesting people and have fun this is not the place. .

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Private  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Wonderful Resort

This was our second trip to the Royalton Hicacos in the last two months. We returned so quickly because we enjoyed ourselves immensely! Our review in short order: best strip of beach in Cuba, amazing and attentive staff all around - butlers, servers, cleaning staff, management, cooks, and so on, and remarkably well resourced restaurants with little evidence of any shortages. Rooms are clean and well maintained. The upgrade to a Superior room is well worth it - buildings 1-4 are renovated [... read more]

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Private  - 

Verified Purchaser

Melia Internacional: Wonderful stay with family

The hotel was well laid out, easy to access all facilities, staff are friendly and professional, the variety of food at the hotel was good despite the food shortages in Cuba. We met with family who joined us at the resort and we all enjoyed our stay. The resort was nearly at capacity yet it did not feel crowded at all. We plan to visit again in the future.

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Private  - 

Verified Purchaser

Muthu Playa Varadero: Very run-down

If you choose to go there, be prepared for anything! (No shower, no hairdryer, flood in the room, ceiling about to collapse, no toilet paper, broken door, very old mattresses, no elevator, etc..) You name it, we had it but laughed through it all because we were ready for anything! Will never go back and do not recommend unless you’re ok with a 1 star at best.

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Private  - 

Verified Purchaser

Occidental Arenas Blancas: Do not stay here

The resort is completely run down. Our door barely opened, the inside handle fell off the first time we tried to get out. Toilets wouldn’t flush, patio door barely opened and mold on ceiling. Air conditioner didn’t work. Maids would t change sheets or towels and forgot to fill water every 2nd day. When u called the front desk, had to call 3 times before got anything. The food was horrible ( worse then used to in cuba) and they ran out of all booze daily except rum. Do not recommend!

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Private  - 

Verified Purchaser

Club Kawama: A little tired

My 91 year old father and I enjoyed our stay at kawama. Some of the rooms have seen better days, but my fathers room was spacious, had hot water, a working safe and was on the ground floor as requested. Although our accommodations were initially far apart, the staff went out of their way to get me closer to his room. The towels were clean, the staff very helpful and friendly. The food was about what you expect at a 3 star in Cuba, but the fruit, eggs, bread were great. Missing butter, wine, [... read more]

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Private  - 

Verified Purchaser

Hotel Tuxpan: Friendly Staff

We enjoyed our weeks stay at Tuxpan Hotel. The resort is big enough to have all the amenities but small enough to appreciate the wonderful small staff. The beach is fantastic and the gardens are well maintained.

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Jelena  - 

Verified Purchaser

Starfish Jibacoa: Beautiful resort

Wonderful quiet and cozy resort, beautiful and well-groomed territory, friendly staff. A little "tired" but clean rooms, comfortable beds, new and quiet air conditioners. Excellent beach, corals near the shore, good for those who like snorkel. The choice of dishes in the restaurant is quite decent, a large selection of sweets. It was our first visit to this resort, but we will definitely go back there

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Private  - 

Verified Purchaser

Melia Internacional: Very nice place

Food was good and restaurants were very good grounds was clean and pools were great. Didn’t have the level but didn’t miss the benefits. Rooms we’re clean and everything worked fine. Did the Havana tour and enjoyed it a lot.

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Bobw  - 

Verified Purchaser

Valentin El Patriarca Varadero: Hey, it's Cuba

Patriarca Varadero, about 20 minutes by taxi from Varadero, 40 Valentin Patriarca, Varadero about 20 min by taxi $20 or 40 minutes by open top bus, 5$ US credit card only. The resort, like all others in the area are about 40 years old, so the buildings, rooms are dated. We stayed in the Elegance section upgrade, private pool for about 60 units or so. Separate restaurant for breakfast, lunch and dinner or other choices, 3 or 4 courses, plus as many ala cartes, choice of 5. The resort, tho [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Be prepared & understand where you’re going

While this resort is nice, Cuba is experiencing shortages more than normal right now. Upgrade to the “Royal” side if possible. Simple things we take for granted like butter, water & coffee are all hard to come by. Adding to this, the bugs are also out and craving humans more than I’ve ever experienced before. Had the weather cooperated, our vacation would have still been good. Sadly, we didn’t get much sun either. Outlets are also all used for lighting that seems to be, at best, mood lighting.

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Bijal  - 

Verified Purchaser

Melia Marina Varadero: Not good experience

The first thing we have reached resort at night 10pm and dinner time was over so they said only snacks is open we said that's fine also wifi is terrible except the level room. We were 5 people with 2 year old daughter they mention it's family resort but nothing kids facilities works, kids pool kids day care were closed. Also at the reception the 2 girls who claimed they are receptionists but they don't know anything about the resort, whenever you asked for something they will straight out say no [... read more]

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