Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(11329 Reviews)

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Unhappy  - 

Verified Purchaser

Occidental Caribe: Not a 4.5 star hotel a 3.5 at best

I paid extra for “Ocean Front” NOT Ocean view we got ocean view I had to look past 2 pools to see the ocean Pool views rooms cost considerably less the Ocean Front rooms. I paid for ocean front not ocean view. When I complained they changed my room (three days later) to a better room but still only ocean view. I only had to look past 1 pool to see the ocean not 2. In fact the ocean was so far you could not hear the waves just the sounds of people enjoying the pool

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Private  - 

Verified Purchaser

Royalton Bavaro Resort and Spa: All good, except for check-in

Very nice property with friendly staff, excellent amenities and good food. Overall, I would recommend it. The biggest disappointment was that it took more than 2 hours to check-in; which was very frustrating considering we paid for Diamond Club but arrived at 11:30pm. To arrive that late and not be able to get into your room until 2am is unacceptable. There were only a few groups ahead of us, but only one employee who took forever to check each group in. We didn’t meet our Diamond Club butler fo [... read more]

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Lisa  - 

Verified Purchaser

Bahia Principe Escape Aquamarine: Wonderful Resort!

My husband and I stayed at the BP Grand Aquamarine in Punta Cana for 7 days Feb 20-27th 2025 and we would definitely return. I requested a ground floor room( no elevator) and got it without any issue. Our room was clean, very spacious, but slightly dated ( I’m not complaining though, it was a lovely room). The staff, overall, were friendly and gracious. The resort grounds were gorgeous. The walk to the beach was 10 mins from our room, but you can get a ride if you like. The evening entertainment [... read more]

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Mark  - 

Verified Purchaser

Ocean Blue and Sand: Amazing resort

Everything was fantastic . Rooms were very clean and taken care of. Refrigerators had plenty of drinks every day. Food was very good and plentiful. Staff were fantastic at restaurants and bars anywhere on the grounds. It is fairly quiet but busy enough.

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Private  - 

Verified Purchaser

Dreams Onyx Resort and Spa: Wonderful Vacation

The beach is a well kept long stretch that has both calm and rougher water areas so you can pick which one you like better. The buffet was average with alot of choices, and the a la cart restaurants were quite good. Staff was very helpful, and our butler Alejandro was beyond amazing. The only one area that could have been better was our room (block 5). It was dated, and the bathroom badly needed an upgrade. Getting the sliding door to open was very difficult and they weren't able to repair it (n [... read more]

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Private  - 

Verified Purchaser

Impressive Punta Cana: Loved this vacation

The resort is beautiful and clean. There is always something going on, either in the pool, on the beach or at the lobby. The staff here work very hard to make sure you are having a good time. They are wonderful. Sometimes the line up a the bars are a bit long and could use a little more staff but your on vacation so not really in a hurry. I give the resort 5 stars and i would definitely go back.

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Sean  - 

Verified Purchaser

Bahia Principe Escape Aquamarine: Average, not what I expected for the money.

Although I did not eat at any of the restaurants, I heard they were excellent. The buffet was very good, but the beverage service for morning coffee was hit and miss. The hotel is getting a little worn down and should be a 4 star at best.

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Melanie  - 

Verified Purchaser

Impressive Punta Cana: Impressive punta cana

Spent a week at this wonderful resort. Very clean - the rooms the grounds all public washrooms well kept. The staff were absolutely great. With a group of 10, we were called the "Famalia", our dining tables were put together when they saw us coming. It almost like the staff were fighting over who was going to take care of us. Any issues or minor problems were dealt with right away. Our bar staff were awesome especially Freddie at the beach bar and Victor at the lobby bar. There was entertainment [... read more]

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Grampa Gus  - 

Verified Purchaser

Grand Palladium Punta Cana: Fantastic Resort

The Grand Palladium Punta Cana was a fantastic experience from the moment we arrived until the moment we left. There was not one negative thing I could say about the entire experience. A special shout out to Edwin and Constantino at the sports facility that made our Pickleball experience very rewarding. We hope to return again next year. Muchas Gracais!

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Barb  - 

Verified Purchaser

Majestic Mirage Punta Cana All Suite Resort: Excellent Resort

Majestic Mirage was an excellent resort . It’s big but very walkable and flat. The staff are excellent, pleasant and wanting to please. The food was very good. The al a cartes were wonderful, never had to make reservations ( other than the Japanese) and never had to wait longer than half an hour for a table. The buffet had a variety of food. It did get somewhat tiresome by end of week but most do. Overall there would be something for everyone. The daily barbecue on the beach was a great lunch op [... read more]

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Private  - 

Verified Purchaser

Sunscape Coco Punta Cana: Dollar for Dollar one of the worst resorts in the Carribean

This may very well be my 20th, maybe more, All-Inclusive Resort I have been to... by far the worst (dollar for dollar). Even Lower End Cayo Coco, Cuba trips, which costs, a third of this "Hyatt" are better, All Around. I've learned my lesson, and - unfortunately - Dominican Republic has left a sour taste in my mouth.

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JEANETTE MOODY  - 

Verified Purchaser

Majestic Colonial Punta Cana Beach Resort: Wonderful Resort

We had 2 weeks of nothing short of living in paradise. The Majesty Mirage was clean , friendly staff, excellent food and service was great. Our butler Yordy Cedeno was the best one could ask for as he took care of everything each day. Noemi at at the Italian restaurant and the Seaside restaurant at lunch was awesome. Also ANNA Marie at the Japanese restaurant and Market Place restaurant was awesome as well. All staff made you feel welcome and provided excellent service. Outstanding maid servi [... read more]

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Private  - 

Verified Purchaser

Occidental Caribe: Great beach resort

The ground, the pools were fine. Overall rm toilet only flushed when there was something heavier than toilet paper. The shower never did get hot for both of us. Took ages to even warm up. There were black marks all over mirror which was indicative of perhaps mold behind it. The toilet roll holder was broken and the bidet unusable. The housekeeping staff and dietary staff were wonderful. As a good fruit was very limited and food was OK.

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Private  - 

Verified Purchaser

Royalton Bavaro Resort and Spa: Incredible stay!!

10/10. Everything was amazing. Swim out room highly recommended. Food, grounds, staff all fantastic. Lazy river such a bonus. Incredible beach always able to find a spot with help from the beach staff.

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Mickymax  - 

Verified Purchaser

Riu Palace Bavaro: nice resort

The resort was very well layed out and well maintained. The staff were very friendly and helpful. The beach was beautiful. Unfortunately the food was terrible. Most of the food was cold and deep fried.

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Madeleine  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: Amazing resort

Absolutely our favourite all inclusive resort and beach we’ve experienced! We loved it! The service and food were amazing. Huge beautiful suite with a lovely deck. Palm trees and pristine beach and grounds. It was a truly relaxing vacation as the staff was not pushy but attentive. Highly recommend this resort in Punta Cana.

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Amazing place

This hotel was great , Very large but you don't feel crowded. Many activities Golf, pickleball, tennis, Beach and pools are beautiful. Staff very helpful rooms are clean and spacious. Many choices of places on site to eat. Casino and sports Bar, Spa is great and shows are entertaining

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Private  - 

Verified Purchaser

Bahia Principe Explore Turquesa: Very nice resort

We had good service. Great place for family. Transportation on the site was easy and always present, it is a big site. The personnel was very kind but many speaks only Spanish, the others speaks English, French and Spanish. Big room, big pool and a the beach is awesome and very long, with a restaurant and bar at the beach.

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Mickymax  - 

Verified Purchaser

Riu Palace Bavaro: Very nice resort

Well layed out resort. Staff are very friendly. Beach is beautiful and well maintained. The food however, is much to be desired. We have stayed at Riu's in other countries where the food was excellent and this one did not stand up to those standards.

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Private  - 

Verified Purchaser

Grand Palladium Punta Cana: GREAT RESORT

This place is well kept, only 30 minutes from airport. Lush grounds, again well maintained. Food is great, and restaurants are very good. Great steakhouse. Service from all staff wonderful and try to meet all your requests. Hope to go back again to this place.

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