Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(1454 Reviews)

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Beaver62  - 

Verified Purchaser

Grand Palladium Palace: Overall a good break

Our experience on the day of arrival was disappointing. We waited additional 21/2 hrs after check in time for our room key only to walk in to a room already occupied! We were told "that is your room, have the bell boy remove the luggages in the room"! We insisted to be assigned another room instead. The service in general is average however the resort and the beach are fantastic. We find the food quality of the a la carte restaurants average so we dined at the buffet restaurants many times over.

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S Pennisi  - 

Verified Purchaser

Grand Palladium Lady Hamilton: Amazing Resort

This resort was amazing...gotta say beautiful grounds, people and service!!! A la carte restaursants were great and the staff very attentive. Night life, even for ones with kids, was great along with the kids characters and breakfasts, simply great. Buffet was good but I felt could have been more selection however, never went hungry. Jerk Chicken Hut on the beach was to die for, amazing food! Beach clean, and warm clean water.....All in all amazing resort which we honestly didnt want to come hom [... read more]

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Grace 1  - 

Verified Purchaser

Grand Palladium Palace: An amazing resort for anyone to go.

It's an amazing resort, the service is excellent the staff cannot ask for anything better, we had an amazing time. The grounds are amazing the beaches, the food is awesome, the entertainment was excellent.

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Sean1  - 

Verified Purchaser

Grand Palladium Lady Hamilton: BEST VACATION EVER

my wife and I travelled to Jamaica at the beginning of march and stayed at the grand palladium lady Hamilton. this was no doubt the best vacation of our lives. the resort is something out of a book spacious, clean beautiful landscaped grounds an incredible group of employees exceptionally friendly helpful very professional and always smiling and asking if you would like anything. The service was amazing. the food both in the buffets and in the restaurants was second to none I couldn't say enough [... read more]

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Et_toez  - 

Verified Purchaser

Grand Palladium Lady Hamilton: fantastic resort

We enjoyed our stay at the Grand Palladium. Beautiful hotel with lots to do. Hotel staff was exceptional. Would definitely go back. Our only negative comment would be the buffet food got tired quick, more selection would have been better. Thankfully the unlimited a la carte restaurants made up for that.

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Kcbarrie  - 

Verified Purchaser

Grand Palladium Palace: Beautiful Resort with great a la cart restaurants

We loved our loft room, the grounds are beautiful and well kept, restaurants are clean and most staff friendly, attentive and speak fairly good english. David, a waiter at the Buffets was amazing and very attentive. The food at the buffets could use some improving but was better than the buffets on our trip to Cuba. The a la carts were really good, the Japanese, Brazillian, Steak House and the Bamboo were my favorites. The beach is beautiful, the pools were very nice. We would definitely return  [... read more]

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Maple_Syrup_Fem  - 

Verified Purchaser

Grand Palladium Lady Hamilton: Where do I go now???

After this amazing vacation... I don't know where I will go to top this one. Amazing staff, activities, food and VIEWS. Spacious clean & classy rooms with endless places to see in the resort. I didn't hit the same view twice and didn't have enough time to eat and or to have a drink in every spot available. The beaches were beautiful; nice and sandy with clean clam waters This is a great place to sun & fun on the beautiful beaches of Jamaica.

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Mobay  - 

Verified Purchaser

Grand Palladium Lady Hamilton: It was our third time back! !

We had a wonderful time. ....the new kids pool was great....we also love Bhogali! Staff are friendly and helpful. .....the resort is gorgeous. The jerk hut on the beach is great and the Mexican restaurant has been updated since our last trip and we enjoyed it.The option to go to the a la carte restaurants every night is a bonus as well☺

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Dover girl  - 

Verified Purchaser

Grand Palladium Vallarta: Great week

Great location and beach lots of place for long walks . Restaurant are all good. Beeper system at restaurants is great idea.Waves are fun but watch out for rocks when they push you in!! Have lots of chairs

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Bear195  - 

Verified Purchaser

TRS Turquesa: I'll be back!

Adult only, peaceful, clean upgraded rooms with free wi-fi and excellent service. Check in was a breeze with Edwin (amazing customer service), no towel game to play, just change them when you need to with a swim up bar or great poolside service for drinks. Walk to the left for a lovely long walk on white sand or go to the right for some beach side shopping, but be prepared for usual shopping annoyances. The adjoining resorts are all available with shuttle services by trolley or train on a freque [... read more]

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CliffandRuth  - 

Verified Purchaser

Grand Palladium Palace: Great vacation

We were upgraded to Royal Suites and the rooms were exquisite. Free WiFi was included but was often slow and it didn't work on all of our devices. Staff were extremely friendly and the grounds were well kept. Meals were all good, particularly the Japanese Restaurant. We've stayed at the Palladium before and were not disappointed with this trip.

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Kimm21  - 

Verified Purchaser

Grand Palladium Lady Hamilton: Everything it says and More!

Had a wonderful vacation at this resort. Food was amazing, beaches were great and the staff is always pleasant and accomodating. You have to remember you are in Jamaica, so service isn't as fast as you are used to.

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Not so happy  - 

Verified Purchaser

Grand Palladium Palace: Not impressed with the management

Our vacation was from Feb 8th to Feb 15th. When we got to the hotel they did not give us any information regarding the hotel. We went to book our a la cartes and were told they are first come unless you are a Royal member. In some cases that meant standing in line for an hour or more. I did not book a vacation to stand in line. The hotel checked us out a day before so my husband had to provide them with our information again so we could stay our last night. On the plus side the hotel is very cle [... read more]

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CMCQ  - 

Verified Purchaser

Grand Palladium Lady Hamilton: Beautiful resort

Over all excellent family oriented resort, pleasant and helpful staff, very clean, nicely laid out easy access to all beaches, pools, and bars. Rooms where large with whirlpool tub and well stocked mini fridge.

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Jojoba  - 

Verified Purchaser

Grand Palladium Palace: All we could ask for in Punta Cana-da!

Clean rooms; beautiful beaches and great service (although sometimes on "DR time). Must try the Coco Loco! Had a great (and very muddy) time on the Punta Cana Boogies! Only downside was pushy local vendors.

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Bigmuch  - 

Verified Purchaser

Grand Palladium Kantenah: Almost perfect!!

The grounds are beautiful ,everything is clean and well kept. It is a big resort but you can get what you need very easily. Maid service did forget too leave us towels twice but no big deal. Food was excellent and enjoyed the pool side entertainment.

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PAM2015  - 

Verified Purchaser

Grand Palladium Palace: EXCELLENT RESORT.

EVERYTHING ABOUT THIS RESORT WAS GREAT. WE HAD A LOFT SUITE WITH THE BALCONY FACING THE POOL. FOOD WAS GREAT. THE STAFF WERE EXTREMELY FRIENDLY, WENT OUT OF THEIR WAY TO HELP YOU. WE FEEL THIS WAS THE BEST RESORT WE HAVE BEEN TO SO FAR, AND WE HAVE BEEN TO PUNTA CANA 3 TIMES.

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Yazfan  - 

Verified Purchaser

TRS Turquesa: Great Resort

Grounds were gorgeous. Staff tremendously pleasant and helpful. The beaches and the water were pristine. My favourite part. The food was good, not great. The beer was frigid. The rooms we had were clean but dated. I'd say time for an upgrade.

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Natalie16  - 

Verified Purchaser

Grand Palladium Jamaica: Wonderful Family Vacation Without Compromise!

We just returned from this gorgeous resort and can't wait to return! My husband, myself and 3 children had an amazing time- kids are 8,6,4yrs old. Jamaica has been a favorite destination with Sandals top notch before kids so we will thrilled to find a family resort with these standards! Rooms were beautiful , clean, mini bar refreshed, huge shower and whirlpool tub. The restaurants and buffets were delicious with theme nights but still great variety for kids. The Asian restaurant was our favorit [... read more]

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Dford44  - 

Verified Purchaser

Grand Palladium Kantenah: What a Beautiful Huge Resort!

The resort was beautiful and so well kept, I've never seen such a clean place. Rooms were immaculate and fridge restocked. The staff were awesome and so friendly, especially the one bell hop named Alex (Alejandro) who found carts for us as much as possible and the lobby bartender Jose who remembered our drinks. The buffets were average, beach bars fantastic and the a la cartes were amazing especially the Japanese and Brazilian restaurants. I think the downfall of the resort is how huge it is. We [... read more]

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