Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(17982 Reviews)

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Viva Tangerine by Wyndham: I won this trip from Jack FM London

Although the beach and the resort was beautiful, I was disappointed overall. The dining room was very crowded and is was rare to get coffee or wine served to us. Disappointed that there was only one bar. The bartenders could not speak english and did not understand how to make specific drinks. Drinks were also disappointing in that they were all from the slushie machine. Poor that the fridge in room did not work and only water was supplied. Venders on the beach were over the top annoying.  [... read more]

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Private  - 

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Occidental Punta Cana: Rough start but ended ok.

Our stay started off poorly when the check in staff gave us the wrong color of bracelet. We had purchased the First Club option and the bracelet was for a lessor value vacation. We found this out quite quickly when the staff at the first club desk told us we didnt have first club bracelets and so we had to go back to the check in area and get the proper color. For us the First Club option was very much worth while. A separate bar area at the beach and on the resort made getting a drink very eas [... read more]

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Ancora Private Residence Yacht Club and Marina: Great resort, awesome staff!

I really enjoyed this resort! The buildings are modern looking and well maintained, the AC was great, the rooms were modern and comfortable (though my adult children thought the beds were on the hard side, I thought they were fine), the rooms had small kitchen areas, the staff were wonderful, friendly, and helpful (apart from the front desk staff who seemed somewhat unwilling to help with simple requests), the food was for the most part quite good with changes of theme to the buffet so you're no [... read more]

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Private  - 

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Royalton Splash Punta Cana: Memories Splash in Punta Cana

The resort is a great place for vacation with kids of all ages. The water park is amazing, food was excellent, room was not so bad. I really liked the experience and would recommend to anyone. The airport in Punta Cana could have been better fit for huge volume of people, but that was the only bad memory I have :)

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Occidental Punta Cana: Average Resort

Rooms very nice (modern, clean with jacuzzi on balcony). Beaches are clean, wide and impressive. Grounds ok as not many flowers (season). What we were NOT impressed is service, very disorganized, confusing, rude, long and not very customer oriented. They do NOT for the extra mile for the customer We've been to Punta Cana 5 or 6 times, worst hotel on service.

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Tarals3  - 

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Riu Merengue: Great stay!

Stayed March 7 to 14 as a couple The resort met my expectations of a 4 star hotel and really I had no complaints. We got there at 10 pm and check in was just picking up our keys, it was perfect. We bought the 'super saver room' and yet both our room requests were met. In the AM I noticed our fridge wasn't working, we went down to let them know, had some food and checked things out and it was fixed by the time we went back in a few hours. Very clean resort and friendly staff is why I give this p [... read more]

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Emotions by Hodelpa Juan Dolio: Emotions by Hodelpa

Overall I would say this resort is a 3 star. We had to be moved to 3 different rooms before there was an acceptable one. First one, the room flooded. I had read about this problem on Tripadvisor, and they weren't kidding. After a 10 minute shower there was water on the floor 1/2 way into the room. We couldn't call the front desk, as the phone didn't work. They moved us to another room the next day. Standing in the bathroom we would feel drops on our head. Look up and there was water dripping fro [... read more]

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Ocean Blue and Sand: Great resort

Very clean resort, staff were wonderful. The food was always very good in the buffet and beach restaurant, never bothered with the other restaurants. The beach was damaged in latest storm but they have 2 large pools that were well maintained. Drinks were great and never line up at bars.

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Senator Puerto Plata Hotel: Great!!

Our third time coming here. It would be nice to be acknowledged for being a repeat traveler like other resorts. The airport process is pretty quick. Porters will take your bags from the airport to the bus. Tip them. You can do it yourself though. The large cold beer just outside the airport went up in price now is 6.00usd. They have guides standing there With signs to tell you which bus to get on. The bus ride from the airport is about 40 minutes. We were on a large newer coach this time and hav [... read more]

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Diva  - 

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Sunscape Puerto Plata: It was ok

Very clean, very friendly, food was ok. My room was not good at all too far to walk, far away from everything and beside a mall which played disco music all night. I forgot to mention I am a little disabled as far as walking too much. My refrigerator in my room did not work. I asked to fix it. It took all week to have this done. Everyone was supplied with umbrellas but not my friends and I, when asked several times we still never got one and it pretty well rained all week.

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Kelli  - 

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Emotions by Hodelpa Puerto Plata: It was amazing

When we first arrived, the place looked a little shady, but once we got inside there,it was fantastic. The rooms were big and very clean, the food was very good, but alot of the same everyday. The entertainment staff was young, and not much of shows every night. The bartenders were fun and happy, but the bar closed at 1 am everynight. The beaches were clean, and beautiful,but the vendors got a little annoying after a while, but they are just trying to make a living. The resort was very clea [... read more]

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JulieP.  - 

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VH Gran Ventana Beach Resort: An excellent resort and holiday!

The VH Grand Ventana is maintained with great detail to cleanliness and making the experience enjoyable for everyone. The main dining room was run efficiently with a good amount of variety in the daily menue, and the a la carte restaurants were amazing. The beach was always kept clean and the beach vendors were respectful when their services or products were declined. The pool was kept clean even when it was busy. Puerto Plata is a beautiful Island with a lot of activities available [... read more]

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Hyatt Vivid Punta Cana: Dreams Palm Beach

Hello, Let me start by saying I was not impressed at all with Dreams Palm Beach Punta Cana. We've stayed at Dreams resorts before and it exceeded our expectations! To start upon loosing our luggage once located made us pay a 70 fee to have it sent to the resort with no receipt to claim upon our return. The food selection was horrible.. even the buffet had the exact same food everyday! Like I said we've been to another Dreams in Dominican and never experienced that! We had to write a review on [... read more]

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Rolando  - 

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Bahia Principe Escape Samana: Sensational

The hotel was most luxurious and beautiful, the food was exquisite in its taste and variety, the scenery overlooking the bay from our balcony was enchanting and magical, but by far the greatest feature was the staff. They always had time for a smile, a warm greeting and a chat: from the servers, to the bar tenders, the front desk, and even the chambermaids and the floor cleaner and time to say something nice to make you feel good. A vacation at Bahia Principe Samana Don Pablo Collection is to ex [... read more]

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Private  - 

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Viva V Samana by Wyndham: Wonderful, relaxing stay

This small resort is for couples that enjoy a quiet, off the beaten path experience for complete relaxation. The staff was attentive and available to accomodate for almost every detail. The rooms are smaller but updated with clean bathrooms, large screen TV's and modern decor. We were able to enjoy free wifi almost anywhere, including the beach! The beach was great for walking but the ocean was wavy our entire time there. For those who may be uncertain swimmers or require a gentle entry fro [... read more]

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Private  - 

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Cayo Levantado Resort: Very Nice Resort!

Beach setting was just amazing with ample chairs everyday as well as shade if desired. Arguably the prettiest beach we've been to but not overly large. Resort itself is what you would expect with a 4-5 star resort. No complaints there. Restaurants were a little difficult to get into at reasonable times. Dining was superb! Staff was amazing. Would definitely go back again. Happy Traveler!

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Private  - 

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Be Live Experience Hamaca Garden: Not so impress

We stayed at the hamaca garden be live experience for a week. We were kind of disappointed with the hotel. It is worn out. The personal was not so friendly and kind of didn't really care to help. I have to say that the food was good and the rooms were clean. I have no complaints on that. But the photos on the site are a little too pretty. The white of the walls isn't so sharp anymore. A lot of cracks , the pools have a lot of potentiel but the rocks are falling a part. We didn't swim in the ocea [... read more]

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Private  - 

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Riu Palace Punta Cana: Great Resort with some

Our vacation at this resort was great! We had a great vacation -- amazing service, the people are friendly, and lots of food and drink.....you didn't even have to get off your lawn chair (either at the beach or the pool), and you were served! For such a big resort, it was well maintained, kept clean (dining, lounging, and bathroom areas, including the grounds). The food was excellent.....there is something for all types, so try all the restaurants. We went to the Japanese, Italian, the Ste [... read more]

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Private  - 

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The Eurostars Grand Cayacoa: Beautiful Resort

This resort was beautiful the grounds were manicured and clean and so well taken care of. The hotel was one of the best well taken care that i have ever stayed in and would recommend to anyone interested in a perfect resort for a winter holiday. The hotel room was decorated nicely but the bathroom needs ventilation for the steam when showering. New (better) pillows would also add to the comfort of anyone sleeping. The food needs some improvement in taste even though there was plenty to chos [... read more]

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SueRey  - 

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Bahia Principe Escape Bouganville: Very Nice Resort

The resort was good, food and service okay. The one thing that annoyed us is that we paid the extra for the luxury and all the events were at the main resort. When we tried to order a premium liquor at the mail resort they refused us saying it was not included even though we had the wrist bands indicating we were entitled. The staff was very attentive and our rooms was really nice. We didn't realize that it was so far from the airport and there was no shopping other than at the hotel. T [... read more]

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