Platinum Yucatan Princess: Very nice adult only resort

Very nice resort that was always very clean. All the staff were cheerful, pleasant and helpful. Lots of activities to do at the resort if you want a change from laying in the sun. Tons and tons pools space so if you don’t want to be by the pool with louder music you had endless possibilities to lay at other pools or the beach. Beach area was smaller due to hurricane erosion. My only complaint was the bed I had was a comfortable but old school memory foam mattress where I would wake up a sweat [... read more]y mess several times a night as my body couldn’t breath on it. By my last night I found a solution to put the coil hide a bed mattress on top of mine and then i slept fine. The buffet food was very good with lots of selections. The other restaurants were just as good. Thursday night was all u can eat lobster tail at the buffet. Amazing deal and supper delicious! Have the usual nightly entertainment but also several night cap bars to have a drink and chat with new found friends in the open air. I would say and older mature crowd. Still fun. Quiet resort with no kids.

Excellence Riviera Cancun: Wonderful resort

Very clean, staff is very friendly & always great @ helping you in whatever you need... Wonderful resort Food was very good Beach was Awsome always being clean Music was excellent Not to far from the airport

Hacienda Encantada Resort and Spa: Relaxing Escape

Spent 5 days at the Hacienda Encantada and it was absolutely the most relaxing 5 days of my life. We had a beautiful room on the ground floor with easy access to pool and hamocks. Definately a 5 star plus. The food was amazing. Thanks to our two favorite pool side bar servers Billy and Sergio for their amazing service and hospitality. We were in phase 3 and loved the pool. Our only complaint would be the sound of the nearby construction, however with a good playlist and ear phones you woul [... read more]d think you were in paradise.

Sunset Plaza Beach Resort & Spa: Second time back and best vacation ever!

Everything is absolutely perfect at this boutique resort. All have ocean view rooms. Manager and staff are fabulous! Food was always wonderful and made to order. We can't say enough about this resort. If there was anything we needed, it was promptly received. Everyone was always welcoming and kind. Quiet resort so not many children. 😁

Hyatt Vivid Playa Del Carmen: Royal playa Del Carmen

This was our 5th visit to the Royal and they have yet to disappoint us . The concierge Willemina went out of her way to accommodate us with our requests and the food and service was excellent . We are partial to the Pelicano restaurant because of the gorgeous view and even more so because of the fabulous staff - to name a few - Mario at the bar and Roberto , Pedro, Elano , Lucas , Manuel, Geronimo (and many others whose names I may not have mentioned ) at the Pelicano who remembered us each time [... read more] we returned and always went far beyond what was expected by going out of their way to make sure that we lacked for nothing . The staff at this resort is one of the main reasons that we continue to return each year.

Hyatt Ziva Cancun: Great Vacation!

Our family enjoyed this resort very much! Everything is a step above a typical all-inclusive resort. Loved the fact that there were no reservations needed for restaurants, no bracelets we had to wear. Service was top notch and everyone seemed happy to work at the resort. Beaches were lovely and we enjoyed the free water sports almost every day such as paddle boards and kayaks. Food was great in every restaurant.

Bahia Principe Explore Coba: loved the resort

the grounds were so clean and well kept, the workers were polite and fun the food was great with a wonderful variety the a la carte resto were amazing very family friendly with programs for children of all ages

Grand Sunset Princess: Amazing place!!

We highly recommend this resort! We love it so much we got married here and have now visited a total of 6 times and will be back for sure! Extremely clean, amazing friendly staff! 24 hour sports bar was perfect for late night munchies! Buffets amazing!

Hotel Dos Playas Faranda: Great vacation

We had an amazing time at this resort, the staff were awesome fun and friendly the atmosphere was great the room was clean and perfect for us the resort was very well groomed and clean the only place we seen that could be improved is in the food department it would be really nice if they had some guacamole and chips and real orange juice and real coffee not the powdered machine stuff we bought some BBQ sauce to offset the blandness of the food but all in all we really enjoyed ourselves there

Bahia Principe Explore Akumal: Amazing resort!!

If you're looking for a great dining experience and lovely grounds look no further than the luxury Bahia principe akumal resort in Mexico. We stayed in the adults only building that were upgraded. The rooms were roomy with a jacuzzi tub. The little touches like pillow service and aroma therapy scents added to the details that make this resort stand out! The alcarte restaurants were all fantastic with a wide variety to suit every need. The beach was not Cuba but warm and crystal clear. It is a bi [... read more]t of a bus ride to the resort (1 1/2 hours) but well worth it. The only thing that I would say is that everything closes at 11:00pm. You can still get snacks at the 24 hour bar but no music. If you're looking for a relaxing vacation this is your place.

Bahia Principe Explore Coba: Overall Great Experience

Overall we had a good time at this resort. We stayed at the Grand Bahia Principe Tulum resort in the past and thought we'd try this one since the kids activities and waterpark were here. Positives: - The kids club, teen club, theatre shows, several pools, and waterpark were all great for families. - Pool chairs were relatively easy to find shade as long as you were out grabbing chais before 10am. - Beach was gorgeous. They work incredibly hard to keep up with the seaweed on the beach. Th [... read more]e sand was soft especially directly in front of the gran Tortuga restaurant and Dolphins on the Tulum resort. - You're allowed to bring your own floaties into the pools -- some resorts don't allow it. - Pools were warm and no matter what pool we visited they all had shallow shelf areas for young children (we brought our 3 year old). - Rooms all have mini fridges and are stocked daily with water, pop, and beer. - Hacienda market area on resort was nice for shopping. - Dolphinarium on resort with free show at 11:30 AM each day was also a nice perk. - Staff overall throughout the resort were very friendly and welcoming. Negatives: - Bad service in the main buffet for most of the week. We eventually stopped tipping on day 5 because we were so tired of it. The wait staff barely acknowledged our existence. It was like pulling teeth to get water or place settings. I don't know if they were understaffed or what was going on but the service at Tulum buffet was never like this on our last trip. - Food at main buffet was underwhelming. Always seemed the same day-to-day and not the freshest. Tulum buffet seemed better laid out and more attractive, fresh, and better variety. - No chips/snacks delivered to the rooms. Although they had this for us at the Tulum resort. - If you're staying at Coba don't bother visiting or checking out Akumal resort which is attached -- you will be kindly asked to leave. - If you're not paying extra for prestige or privilege club at Coba you will feel a difference in that there are extra "special" trolley services door-to-door for those who have it -- we found this out by asking for a ride, they looked down at our bracelet, and said sorry this is for prestige guests only. We just did a ton of walking and waited for the regular trolleys at the lobbys like the rest fo the "peasants" haha. - Got food poisoning at the Gourmet restaurant -- I'm sure the stuffed chicken with lobster inside was not cooked enough as I was sick all night afterwards. - They don't provide drink service at the pools as in you have to go get your own drinks if you want one. They don't come around and take your order as other resorts we've been to have. - Our room had a soft spot in the bathroom ceiling that you could literally push lightly on and it would move. Looked like mold that had been painted over and the room had a strong musty smell. - Rooms were cheap on coffee, I could never get more than one pouch of coffee which meant if I had an evening coffee in my room I knew I'd be sacrificing the morning coffee. And we were tipping $5 US per day so it's not like we weren't tipping. I even left a nice note one day asking for two per day, got it once all week....maybe it was a different maid each day. It should be standard to always stock two pouches regardless. - VERY UNIMPRESSED with Grand Bahia Principe's decision to eliminate all theatre shows on Thursday nights for their "Mexican Night" at the Hacienda (resort market area) which you then have to book and pay extra for....so much for "all inclusive". There were a lot of guests that were angry about this. All other resorts we've ever stayed at have done a Mexican night and went all out for their guests and have included it as a special experience for everyone. Money grab if you ask me and very poor decision on their part. Overall we'd recommend this resort for families but if you enjoy the beach and good service, book at Akumal or Tulum as you'll be closer to the ocean feeling less closed in and seem to get a higher level of service at the buffets. Also Akumal gives you 7 a le cartes (one per evening) whereas you only get 3 for the whole week at Coba or Tulum. Had we known all the differences we would have paid the $100 each extra at the time of booking to stay at Akumal for the week opposed to Coba. Bottom line if it's not a significant savings to stay at Coba choose one of the other two resorts you'll be happy you did.

Occidental Nuevo Vallarta: Excellent Resort!

I loved staying at the Occidental Grand In Nuevo! It was very clean and the staff were friendly and extremely helpful. Food was also amazing. Only downside was the check in on the first night (no room) so we were relegated to a very uncomfortable room until the next day. Once that was sorted out all was well!

Bahia Principe Explore Tulum: A week in paradise!

Our room was bright, clean and spacious. Toilet was a bit leaky so our bathroom floor was always wet. Our bar fridge was stocked every day with beer and soft drinks. Our villa was close to dining, pools and beach. Beach is a bit rocky, so not the best for long walks. Always lots of chairs available - beach and poolside. Good selection at buffet, great drinks. Good variety of a la carte restaurants. Entertainment at night was enjoyable. Staff was friendly and helpful. A good offering of [... read more] excursions (we did the catamaran and tours of Mayan ruins). Didn't want to leave! Hope to be back again soon

Riu Santa Fe: Crazy Adventure

Everything about the resort and the whole trip was fantastic!! Maybe some fruit juices instead of soda in the fridge One little mishap with one of the activities we booked but the agent was accommodating to us and booked another activity for later on in the day. All in all I would give the resort the trip together a solid 8 out of 10.

Krystal Grand Puerto Vallarta: very clean and not too big

resort was just the right size. very clean .the only problem was the vendors were in your space the whole time on the beach. the staff were very friendly and very good in all aspects of our stay from the bar tenders to the room service to the front desk. very impressive. all in all i had a very good vacation

Occidental Nuevo Vallarta: Occidental resort

The resort was very clean and comfortable. Trouble the first night at resort - our flight was 3 hrs late and they had a room for us but it was a hide a bed and cot. This is not a room. Occidental fixed it the next day but there was no compensation or an apology.

Grand Decameron Complex Bucerias Trademark: Deteriorating.

Definitely this resort has seen better days. When we last stayed there, the food was really good with a lot of variety and quality. This last trip it as poor. The restaurants have also declined in offerings and quality. Surprisingly the worst we visited was the Mexican restaurant, probably the worst we have had anywhere. Our room was near a service road for once of the buffet restaurants and frequently we were awakened anytime between 3 and 6 am by trucks backing in, employees crashing and [... read more] banging, speaking loudly despite the hour and the annoying screech of full volumed security walkie-talkies. The location is quite nice and the rooms are clean but austere.

Grand Sunset Princess: Huge resort close to town

Great place seem like there was always a buffet open if not bbqs set up by the pool and taco stands. Resort wasn’t a fan of the “smoking” almost had the police called. Only 20 buck cab in to playa delcarmen so easy to get in to town for night life.

Riu Santa Fe: 3rd Visit.... was ok

UNDER CONSTRUCTION!!! WAS NOT WARNED BEFORE HAND.....LOUD ALL NIGHT HEAVY EQUIPMENT. Youre not sleeping in here at all! 1st visit 9/10 2nd visit 8/10 3rd visit 7/10 with 2/10 sleep quality Food was the same everyday.....:( Years past had lots more of variety. :) BEDS SUCKED!!!!!!!!!

Ocean Riviera Paradise: Amazing resort . Stayed 2 weeks from Jan27th to Feb.10th.

First impression's count. Samuel Flores Gonzales at reception was excellent - efficient and very personable.. The buffet restaurant Amaranto for really good. Excellent food selection. The captain of the buffet Ricardo Valdes is so nice,helpful,professional and on the ball.It was really a pleasure to relate to him on all levels. Manuel Mtz and Hilario work very hard also to make your stay enjoyabledeee. We really enjoyed the Steak House and Italian. Entertainment - the Circus and Fire shows [... read more] were the best.Hector Fuentes from the entertainment team deserves a special recommendation. A great personality and very engaging. Notables- Executive Chef Alan truly in command of the hotel. It was funny seeing him riding his bike away from beach restaurant. The beach restaurant has the best pizza. Chef Alan and sous chef Ricardo and their team put on a super bowl extravaganza. We will be revisiting this hotel.