Ocean Maya Royale: Superb Staff

The grounds are very well maintained and public areas kept exceptionally clean. Food at the buffet is above average and the specialty restaurants are excellent. Pools are well maintained with plenty of beds etc and pool service is efficient. Only disappointment is the beach (a lot of seaweed) over which the hotel has no control. It is raked daily in attempting to keep tidy. All staff are tremendous, friendly, polite and humorous.

HS Hotsson Smart Acapulco: A Gem In Acapulco!

This hotel was very clean and organized. There are 2 buffets. If there is not one open overlooking the beautiful beach, there is one open for breakfast or lunch in the airconditioned restaurant by the pools. Dinner can also be served in teh open lobby with dancing afterwards. Food was plentiful and there is a menu to order from if you can't find what you like. There was pool and beach service and the staff were always helpful whether you tipped or not, but please tip them! The rooms were very ni [... read more]ce, beds comfortable, very clean, sheets changed daily. There was entertainment 6/7 nights and you are steps away from the streets of Acapulco. It is very safe to go for a walk as there is military and security everywhere. Only suggestion is that they have a bar open after hours. Drinks are offered from 11-11 so you have to stock up before the lobby bar closes. Miguel, the pool guy was wonderful and taught our group of 5 a lot about Mexican culture and life. Thanks Lynn Fisher for helping to create great memories with my family.

Excellence Riviera Cancun: Fabulous Resort

From the pickup at the airport in a private vehicle, our stay was just amazing. The staff was exceptional in ensuring our stay was a memorable one. The food was great and the drinks were awesome. I have no complaints about this resort. Just fabulous!

Akumal Bay Beach and Spa Resort: Amazing place for vacation!

Second time in Akumal Bay Beach and Wellness Resort. Just came back a week ago and ready to go back.Quiet and relaxing holiday, very friendly and smiling staff always ready to help. Beach and ocean amazing. A good place for snorkeling. We will definitely come back, although we are afraid that if they spread this place (they have in the plan to build 60 villas) will lose their charm.

Riu Santa Fe: Awesome Resort!

I love everything about this resort! The rooms are beautiful, the grounds are beautifully kept, the pools are clean and warm to swim in since you can't swim in the ocean due to the super strong undertow. The beach is also gorgeous. The arrangement and style of the buildings really give you a feeling of being in Mexico and not just a hotel that could be anywhere in the world. The food is amazing. I could go on and on.... I also have to mention the staff - they are wonderful, friendly and over [... read more] the top helpful! Everything is so clean and they all work so hard.

Temptation Resort & Spa: "love the new renos"

My husband and I travelled to this resort from Jan 28th to Feb 4th. This is our 5th time to this resort and really loved the new Reno's. I staff was amazing, especially our poolside waitress Saby, she was just amazing, always there first thing in the morning with bottled water and mixed your drinks just the way you liked them every time. restaurants were delish, loved the SHE, Italian and steak house. Coffee Bar is a nice addition too! The daytime and nighttime entertainment were awesome,  [... read more]and was always good for a laugh. Especially Mini Cooper! her was the best Lol. This in our books is a strong five ***** hotel.

Excellence Playa Mujeres: Awesome resort

From the minute we checked in the hotel staff could not do enough for you. We did the Excellence Club-not sure if it was necessary as every one we spoke to was happy either way. The food was great at every restaurant. We went doing the Super Bowl and it was so much fun! Would go back in a heart beat!

Las Brisas Huatulco: This is a fantastic resort

-Staff are friendly and accommodating -3 beaches available -sports beach -snorkeling beach-swimming beach all excellent -Meals were 4-5 stars with 5 a la carte restaurants -Room were great all facing the bay or ocean -Grounds were like walking through a botanical garden

Occidental Costa Cancun: Barcelo Costa Cancun Mexico

The Hotel Was Excellent.Every request was met promptly and capably. I would also like pay tribute to an excellent waitress Miss Juana Iris Chauvania Vasques Who has been keeping my wine glass filled for a number of years that I have stayed at this resort. J Haiko

Emporio Cancun: Great Family Resort

Stayed for a week with our two kids. Junior Suite Oceanfront Accommodations were spacious (but dated), view was incredible. Food, pools and beach were great and service was exceptional! Would recommend to anyone with children(especially young ones)

Iberostar Selection Playa Mita: Great Resort

This was a good resort for all. There were children here and a good play area for them with activities. There were also babies present. There were mainly adults. The food was good in the buffet breakfast lunch and dinner. there are 4 stand alone restaurants. We ate at 2 of them. The French was not really very good as the beef tenderloin was not tender...in fact tough. The BBQ was great we had the rib eye and it was large and more tender that the tenderloin. We also had the ribs on our second vi [... read more]sit and they were plentiful and delicious. There is a lot of walking to this resort so if you have some mobility issues you can ask I suppose for a room closer to the lobby where most of the action takes place. The walk to the pool was not far from our room so that was OK. There is no reserving of places at the pool before 9.00am ...they take away anything put there. There really was no need as the resort was only 50% full. We did notice that the waiters in the buffet seemed sparse ..service was sometimes tardy in getting that second cup of coffee in the morning. You can get your own juice if you cannot wait and most people did that . The room we had was overlooking the beach and was larger than most with a sitting are that we did not really use at all. Desk and 2 chairs to check emails at ...the WIFI was good. The balcony was nice to sit out on and enjoy the sunset and watch the waves, people on the beach and occasional whale...out far but there.

Iberostar Waves Quetzal: Great Resort

We loved the place. Great for adults and kids alike. The staff was great and the buffet amazing. Had child minding services that were great. The room and facilities were kept at an amazing level of clean.

Royalton Hideaway Riviera Cancun: Fantastic Resort!

The first nice thing about the resort is that it's close to the Cancun airport, so you'd not stuck on a bus for an hour. It was about 20 minutes away. You're also not on the main Cancun strip, so there aren't all types of people from other places wandering the beach, or heaps of vendors like most resort beaches. The whole resort was beautiful, with lovely pools, great restaurants and a lot of space where you could just hang out and relax. The buffet was impressive, with a huge variety, but o [... read more]f all types of really amazing food. We could have eaten something different and really delicious there every day. The other restaurants were great too; we tried the steak house, Italian restaurant and the seafood restaurant in the Hideaway. The Hideaway section was everything you'd want in the adult section of a resort. It had its own lounge/reception for check-in, questions, cash exchange, etc. It even had a small bar and always had fruit and snacks on hand. Each floor had a concierge who could give you a printed itinerary each day with the day's activities, entertainment, opening and closing hours of restaurants/bars. There was always music coming from the pool bar, water and out of the pool activities, so it was a fun vibe. But there were quieter spots at other sections of the pool as well. The beach was beautiful, and like at the pool, you could always find a lawn chair. There were always towels, and waiters came by frequently to fill drink and food orders. There was a beach bar that always played music, but again, you could be further away from it if you wanted some quiet time. The room was beautiful as well. I was sharing with a friend and we had 2 queen beds, though most rooms in that section have a king. A bonus, the beds were really comfortable, which I find isn't often the case in resorts.The room was very clean, and the staff was always very accommodating when we requested things for the mini bar, toilet paper, anything really. There was a huge tub and an amazing walk in shower, with a built in bench, two rain shower heads and another telephone shower head. As a guest of the Hideaway, you still have access to all other sections of the resort so you can enjoy really everything on site. The evening entertainment was nice and there were a few bars, as well as a small club where you could hang out. The staff everywhere on site was friendly and helpful. I would highly recommend this resort and will certainly return if heading back to the Cancun area. I had an absolutely fantastic time!

Grand Sirenis Mayan Beach: Great place

Friendly helpful staff loved the layout. Tripcentral rep Diane was amazing getting me in on such short notice. My mother required a wheel chair and consieur took care of getting one delivered and picked up after. place is wheel chair accessable.

Barcelo Maya Beach Resort: Visit Jan 29 to Feb 8th

The resort is great good for families and couples. I loved the 25 meter pool and the gym. The resort is exceptionally maintained, staff are very friendly and helpful. ala carts were good my favourite was the Tokyo and Santa Fe restaurants.

Blue Bay Grand Esmeralda: Sub Par Experience

The resort itself was nothing spectacular, the rooms were average; we had an ocean view room where you had to hang off the balcony to actually see the ocean. There was also a VERY strong sewage smell in the bathroom a few mornings and we requested a king and ended up with two doubles instead with no chance of changing as "nothing was available" despite them not even looking through their system to verify. The food was hit and miss. All the buffets were pretty terrible but most buffets are so  [... read more]I wasn't really surprised. And for the most part the a la carte restaurants were good. It's worth noting that despite this being an all inclusive resort, they put big restrictions on what you are actually allowed to consume. Alcohols are very specific and anything above average is for "VIP only". I can't tell you how many times I was told this on our short stay. Also, there isn't much to do at night at this resort, and the main bar has a number of pool tables and air hockey tables that you have to pay for, so be prepared to spend extra money while you're at this resort. The staff were the most surprising part about this vacation. 90% of the staff we interacted with were rude and arrogant and were quick to dismiss you so as not to have to do anything additional. I must say however the cleaning staff were incredibly sweet and down to earth. Lastly, this next part goes towards Sunquest Vacations and not the resort itself. I would NEVER book another trip through this travel agency again. The airport shuttle both to and from the airport were a nightmare. When we arrived, it took about 15 minutes just to locate the gentleman who was to drive us and then we waited another 30 minutes before he passed us on to another driver to take us to the resort. On the way back, we had to confirm our transportation with a representative at the resort. After having an appointment, we waited around for 25 minutes before she arrived. And after finding out our departure date and realizing she couldn't sell us any excursions she was brisk and snappy and quick to stop waisting her time. Now for the morning of our return flight home. Our shuttle NEVER even showed up to take us to the airport, despite being 30 minutes early. We waited an additional hour before deciding to take a $70 cab ride to the airport ourselves ... deciding that was cheaper than missing our flight. We continuously asked the staff at the resort if there were any delays with our shuttle and they all kept saying "it's coming, don't worry". Finally we asked another shuttle driver from a different travel agency and they told us "to promptly make other arrangements or we'd miss our flight". So much stress for such an expensive trip. I feel like there are plenty of other nicer resorts, with lovely people at a more affordable rate than this place. I can't say I would ever recommend this resort, and I guess it goes without saying I would never return.

Riu Palace Cabo San Lucas: Great Resort!!!

The hotel and grounds were immaculate!!the staff were constantly cleaning the walkways and floors from early morning to late evening..Food was superb in both the a la carte and buffet.there was such a great variety of food and presentation beautiful.We met 2 excellent servers,Paulina and Alex. Both of them were friendly and attentive beyond belief.We mostly went to the buffet, mainly because of them.Pools,bartenders and wait staff all fantastic..just a great crew!!

Isla Mujeres Palace: Great smaller resort!

Hotel 4* Pool/pool bar 3.5* Rooms 4.5* Beach/ocean 3.5* Room service 5* Hotel staff 5* Food 4.5* Great resort but a little rough around the edges. Very quiet resort with little or no night life. Mostly middle aged or older folks. Disappointed with beach and ocean. Lots of boats coming from Cancun to docks next door. Hotel has a small beach area and the ocean was not very inviting. One restaurant in the evening along with room service. Fish tacos and menu at pool restaurant were awesome [... read more]. Staff at this resort were top notch throughout resort. Nice double hot tub in room. Great vacation with wife and friends. Would not return to this resort although nothing was really bad about it.

Blue Bay Grand Esmeralda: Amazing Resort

We stayed at the Blue Bay about 4 years ago and were impressed then and this time was even better. The food was fantastic the service was amazing they are constantly cleaning and doing whatever they can to please their guests. The resort is always clean and fresh and the ambiance is fabulous. I didnt want to go home and will definitely be back People said the beach wasnt so good but I thought it was fine no different than any other beach in Mexico maybe a little shorter in depth but nice al [... read more]l the same

Grand Sunset Princess: Wonderful Resort!

The hotel was beautiful and the staff were all very friendly and welcoming. The only issue we had (which is a personal choice), is that the resort was too large :) Although there were shuttles to get from our rooms to the main lobby, theater, restaurants, we did have quite a bit of walking to do in order to get to the pools and the restaurants by our rooms. There were a few times when the cleaning wasn't done (and we had to call to get our room done), and there were lights which didn't work the [... read more] whole time we were there. We paid to be in the Platinum area of the resort, which should have been top notch, and we shouldn't have had any issues at all. The main issue we had was the fact that we had been booked into the Grand SUNSET and were sent to the Grand RIVIERA instead. There was no explanation given (even though we asked a few times), and as we stayed at the resort, we found that the Sunset area had better hours for their restaurants and buffets.