Ocean Riviera Paradise: Very nice and pretty resort

The resort was very clean, friendly and food was good. The front desk needs to learn how to accommodate their just more. Easy to get around. Very picturestique. The pools were very good and entertainment was excellent

Crown Paradise Club Cancun: Great Spot

Overall we were happy with this hotel...the food quality, quick room service, helpful staff, condition of the rooms, fantastic beach view from the room, the beach itself, kids club, proximity to the airport, etc. We had a fabulous time! There were just two disappointments cold pools & music quality. I am mentioning these two things to be constructive to the hotel, I know it's tough to please everyone. 1) All pools were very cold, indoor & out. Ourselves & the kids (aged 8 & 9) had trouble [... read more] enjoying the water, and they aren't kids that are tough to please. I'm not sure if they have the ability to heat them, the air temperature was around 26C. 2) The music playlist at the pool was not enjoyable. They seemed to have an hourly rotation in between the pool games. 50's, 60's, 80's, and hard rock. I spoke to the "DJ" and they weren't able to change it. It would have been nice to hear some Latin music or at least some more current pop music. Also, there is no music at the lobby bar. There was a duo singing for a little while, but nothing after they left. We were happy to see that the lobby was able to integrate the kids area with the adults, but the lack of music was disappointing. Again, we did have a great time and would recommend this hotel.

Hotel Emporio Ixtapa: This Resort has it All!

The Emporio Hotel is On the Ocean, The food was the best I've had at any all-inclusive Resort. There were lots of Activities and an Attentive Friendly Staff. Ixtapa is lusher, hillier and not as dry as other places I've been in Mexico. I'd love to go back next year! Same time, same place Same Hotel. Thanks for a great time!

Holiday Inn Huatulco: Fantastic experience

The hotel was fantastic - friendly and helpful staff, good service, quality food, cleanliness. Room was clean and stocked at all times and regularly. Pool area was lovely and kept clean and organized (although sometimes crowded). I never wanted or needed anything that I didn't receive quickly and efficiently. I really enjoyed this experience.

Moon Palace The Grand Cancun: In love with this resort!

Amazing family vacation! This resort is unbelievable, it had everything a family wants in a winter getaway. Close to the airport ✅ Ridiculously amazing food ✅ Poolside waitress✅ Premium alcohol ✅ Amazing kids club✅ Great nightly shows✅ We will be returning to the grand moon palace!

Excellence Playa Mujeres: Simply amazing!!!

This resort was simply everything you could wish for. The service was fantastic. The property was so well maintained and beautiful. The staff were very friendly and always near to get you whatever you needed. I can honestly say that we didn’t have one issue or problem with this resort and we have been to many in the area. Thanks again to trip central and Excellence for making this a memorable vacation.

Secrets Huatulco: EXCELENTE

Secrets HUATULCO... to start the resort is in one word amazing....it fit my wife and I to a tee. The food was fantastic,the grounds were spotless the staff were very friendly very helpful and always smiling. We walked around off resort and felt safe everywhere we went. We liked it so much we plan on returning next year. We fell in love with HUATULCO.

Ocean Coral Riviera Cancun: Great resort

Beautiful resort. Very clean, spacious rooms, great restaurants and buffets. Drinks were plentiful. Wait & bar staff very respectful . Cloth napkins were a very nice touch. Food was well prepared. Pools were very nice. Beach was nice but there was seaweed, but was cleaned up every day. Rooms were spacious, clean. Pillows, mattress, towels were great. The only thing that bothered me( personal thing) that there was no door to bathroom although there was a door on water closet. Would g [... read more]o back in a minute.

Occidental Tucancun: Great Place, Fantastic Staff!

From check in to getting introduced to the resort then having freedom to be as slow or busy as we wanted, it was great. The lobby bar in the evening was manned by Alex Palma, a very happy and efficient bartender who strives to make folks happy and relaxed. The restaurants food selection was great, my wife thoroughly enjoyed the Italian restaurant with its made on the spot pasta selections. Wait staff: Erick Xeque and Eulalia Torres were outstanding amongst a top notch crew of wait staff in all [... read more] venues. Everybody did their utmost to ensure you were looked after. The hardest folks to name are the maids. You never really get to meet them but they do great work and deserve many thanks for making our sanctuary clean and comfortable. This is an annual trek to the Caribbean for us and the first time here, we will be back.

Royalton Riviera Cancun Resort and Spa: Royalton Riviera Cancun amazing hotel

the resort and staff are amazing ..very helpful and food is fantastic..pools are warm . swim up a must especially if u r in direct sun...definitely a 5 star hotel and we will be returning again next year with family

Sunscape Cancun Resort and Spa: Amazing Family Resort

This was our very first time at an all-inclusive resort. I spent 3 months on Tripcentral, daily looking at hotels and prices in Cancun and this hotel ended up being the one of choice. I went with my wife and 2 year old daughter and was with Sunwing. Right from the very start, Tripcentral emailed me to outline the details, provide information and our booking confirmation. When getting to the Cancun airport, I met with the Sunwing rep and was taken to the hotel, no problems or confusion as t [... read more]o what I was supposed to do. Everyone at the hotel was incredibly friendly and treated all of us like royalty. They make a genuine effort to talk to you and ask you if there is anything they can do to assist. You are always greeted with a smile as well. I found their capacity to work very hard while being really happy not only comforting, but also inspiring. The resort was recently updated and I believe ownership changed hands, as it was called Rio Gran Caribe, but now Panama Jack Gran Caribe. The rooms were big and very clean (my wife is Japanese and is very picky about this and she was blown away). We had a partial view of the ocean. The pools were very clean, the beach was beautiful, the food was excellent. They have 2 different buffets, with the food being excellent, but if that doesn't float your boat, you can go in the A la carte restaurants instead. They do not require much in the way of a dress code, just don't wear swimsuits and make sure to wear shirts with sleeves and you are okay. ***If you go to their Mexican restaurant, Casa De Rosa, make sure to order the Mayan coffee!!! It is the most amazing "show" I have ever seen. The server heats up the cups, transfers the alcohol, pours it through a peeled grapefruit, adds coffee. It is hard to explain but was very neat*** No tip is required but the amount of work that he does, I had no problem giving 50 pesos, well worth it. There are different shows every night, Mariachi bands, opera singers, dancers, etc. I was there during the Superbowl and they had huge screens outside near the pool and had surround sound speakers going, it was great. I have to give a special appreciation to Max at Deck 74 for remembering my daughters name and asking how she was doing each time we went there. He was great, as were all the staff. This hotel is in the perfect area of the hotel zone, but along the entire zone, if the beach faces East, it will be a little wavy. 95% of hotels have beaches facing east. We just hopped on a local bus for 12 pesos per person and spent 5 minutes riding up the the top part of the hotel zone and went to a calm, more local, kid friendly beach with no waves so this was never an issue. My first time in Cancun was amazing and we will definitely be back at some point. When we do, we will come back to this place. It was amazing.

Bahia Principe Escape Sian Ka'an: One of a kind resort

Sian Kaan is very quiet and beautiful. Well manicured, luxuriant lawn. The food is healthy and taste great. The staff is very friendly. We will definitely return to this amazing resort. Judy Donaldson come through again for us. She worked relentlessly to accommodate all our request.

Bahia Principe Escape Sian Ka'an: Wonderful Resort

Enjoyed our stay. Wonderful friendly staff. Food at a la cart restaurants was fantastic!! We had access to other resorts and went to them for meals, beaches and entertainment. Enjoyed the Michael Jackson show and saw it twice. The theatre at Akumal was a perfect venue and sound system etc. was top notch. Show at Sian Ka'an was terrible. Poor acoustics, no integrated video support and people were walking out. (Show at Akumal was standing room only). The grounds at Sian Ka'an were beautiful a [... read more]nd staff were constantly sweeping, and caring for the gardens. The room: We upgraded to a Junior Penthouse suite. Large area but painted all white and felt like a hospital ward. No colour and no decor. Expected a Mexican motif. Roof top patio was very dated and drab. Hot tub was difficult to get in and out of. Pillars were rusted. Our first hot tub was a disaster. Had to call front desk as there were ants all over the outside of the tub and crawling on walls and floor. A maid was sent up with a tin of bug spray which she emptied. The ants were killed on contact. Our mood was also killed!! This area was washed down the next day but still had dead ants visible. In Closing: If we return we would NOT stay at Sian Ka'an. We would stay at Akumal. Beautiful beaches. Great entertainment. Great restaurants.

Royalton Hideaway Riviera Cancun: Disappointed with resort -

Room was nice - not the unobstructed oceanview I was expecting - housekeeping was disappointing - had to ask to have black mold from around sinks removed, behind bathroom door was not cleaned at all, late room cleaning interferred with getting ready to go to dinner, when I asked to have room cleaned earlier it was a very poor job done - I felt like I put them out and that was pay back. Used indoor Jacuzzi - dirt and someone else's hair came out of the jets and into my bath water - grossed me ou [... read more]t Food at the buffet was cold - no matter what time I went - fruit selection was pineapple and melons - to make your own salad was a job on its own Evening entertainment was very good - daytime was okay - music at the Hideaway tended to be geared towards the younger crowd and was very loud Travelling solo meant being ignored - waiters / butlers gravitated to the couples around me Never did find where food was available 24 hrs other than room service and that selection was limited. A la carte's more worried about presentation than quantity or quality of food. Ordered Oven baked potatoe and grilled asparagus as a side at Dorado restaurant - got 3 pieces of potatoe wedges and 3 pieces of asparagus that wasn't cooked properly. Ceasar salad ordered at Hunter Steakhouse consisted of 3 really large pieces of Romaine lettuce wrapped in rolls and placed dramatically on a "drizzle" of dressing - difficult to cut the lettuce and not send it flying off the plate

Ocean Riviera Paradise: Amazing resort!

Well kept grounds, staff speak good English, very courteous. Nicest resort Ive ever been to. Food was great, entertainment excellent. Resort not too big, not too small. Rooms were outstanding, I had the best sleeps ever on that bed. Beach was lovely, hard to get a spot under grassy roofed umbrellas. Always lots of chairs at pools but have to get to beach to get good spot.

Ocean Maya Royale: Amazing Adult Only All-Inclusive

We totally enjoyed our experience. The grounds were amazing and extremely clean. As were all the buildings on the site. The food buffet was always filled with anything you could possibly want. Everything was fresh and tasty. The Italian restaurant could use a little more pasta variety and sauces. I look forward to returning one day. The pools were excellent, but unfortunately the water was very rough and the beach was a little murky.

Grand Marival Emotions Resort and Suites: Wonderful vacation!

Great food! Very attractive, clean, roomy accommodations! The beach was amazing! The grounds were immaculate! The staff was very friendly and helpful! The timeshare salespeople were always trying to entice you but we were firm and had no problems.We were in the Grand section and so the WiFi was free and throughout the resort. It did keep disconnecting but that was only a minor inconvenience. The area was very safe and had walking and bike lanes in both directions leaving the resort so we were  [... read more]able to go for a nice walk or bike ride every morning. We walked into the town of Bucerias which took about an hour and then took a taxi back. They offer a free city tour of Puerto Vallarta but since it was an all day excursion we opted to take a taxi in instead and just spent the morning. Be sure and ask the concierge what the price should be as it is a bit more to return but they will try and push the price up. We had a great time and will definitely return!

Platinum Yucatan Princess: Great Resort But With One Problem

I just got back from this resort, I was there from Jan 28 til Feb4. The resort was very clean...great food and drinks....I ate at the steakhouse, Japanese and Italian ala cartes and loved them. The service from the staff was fantastic and the weather was good for 6 of the days. Liked the fact that you had access to all 3 resorts. Swimming pools in all 3 of the resorts were good. The foam party was great...went on for over 2 hours. My only complaint of the resort was the beach. Very rocky in spot [... read more]s and a lot of washed out areas. Some places you had to climb down an almost 3 foot sloped bank to get to the beach. The water was shallow and was not very good to swim in as you had to get out past the buoys to get deep water. There were a lot of loungers to lay on in the sun or in the shade. The two beach grills and bars were great. But I love to be able to swim in the ocean and be able to go out and enjoy the waves in deeper water. But if you want a beach just to lay on a lounger and enjoy the sounds of the ocean and maybe read a book then this is good. It is a fantastic resort but for me I probably won't go back because of the beach.

Platinum Yucatan Princess: Yucatán Resort is amazing!

This resort is amazing in every way. Immaculate clean grounds and rooms, delicious food and beautiful beaches and pools. The ocean floor is rocky so bring water shoes. Average age of guests was older so it was fun without being very wild. People who want to party can go to the sister resorts. We had an amazing time. Definitely will be back.

Secrets Akumal Riviera Maya: Amazing resort

I can't think of anything negative about this resort. I had seen all the positive reviews, but it exceeded our expectations. All the staff without exception were courteous, friendly and treated us like royalty.. the grounds were beautiful, clean well taken care of. The restaurants and food around the resort was exceptional and such a variety. If you want perfection, I would certainly recommend this resort.