Riu Tequila: Beautiful Resort

This was our first trip to Mexico in 30 years.We didn’t know what to expect especially after COVID.The resort is well maintained ,extremely clean and well layed out.The fact it’s located in a secure gated community was an extra measure of comfort and it’s a 20 minute walk to main Shopping Area(5thAve). There are 3 restaurants with no reservations required as well as a buffet and all in all the food was good especially breakfast. Lunch was also available near the pool area serviced by a b [... read more]arbecue which was beyond fantastic.Best burgers around and the variety of barbecued meats,steak, chicken and pork was great.We pretty much ate there every day. Our favourite part was the 24 hour sports bar that had food available and we were able to watch most of our football,hockey and soccer games. My only criticism is the fact there was only 1 swim up bar.Being a popular location it became very crowded as the day went on . The beach which is located across the street was beautiful and well maintained as well.There is a shuttle every 10 minutes and also a lunch buffet/ bar available there too so you can easily spend the whole day down there.

Riu Palace Aruba: riu palace

Food selection and quality was excellent. Staff very helpful and accommodating. The resort needs some renovations as it seemed a bit worn down. Also they need to manage the reservations of umbrellas by pool and beach better. Too many unused lounges wth reserved towels. Entertainment by pool was good but could use a bit of quiet time in afternoon

Riu Dunamar: January Stay

The Grounds were kept really well. The beach suffered from a lot of seaweed. The weather was windy, and as a result the beach had pretty high waves most of our trip (but that's not within the resort's control obviously). The loungers by the beach were always pretty readily accessible which was nice. The room was okay, the pillows were definitely really thin (if you require a good pillow, I recommend brining one with you). The in room bar was stocked every other day. The couches in the room showe [... read more]d signs of wear, and as other guests may have commented, if you are sharing rooms with children involved, you can see a silhouette of everyone showering. The bathroom included a a generic cleaner (shampoo/body wash combo) so I would recommend packing your own shampoo/conditioner especially if you are a little sensitive. The have pretty decent activities through the day (fitness activities, pool parties etc.) and you can walk for kms along the beach and across through other resorts (which was super nice). There's a couple pool tables in the sports bar (2 USD/Game). There are no reservations required for any of the restaurants, but it's almost impossible to get into the steak house, and the Asian restaurant. The food was good, the coffee was not my favorite!

Riu Flamingos: I think we must have been here too many times - 3

This resort failed this time with the customer service at the meals. For breakfast I waited over 10 minutes to let the server know that I would like water. I also had to flag her down, she didn't come see me. Then another table asked her for something. After that she went to a table to clear the dishes and she was throwing the silverware on the plates and shoved a chair into the table with aggression. There were a couple of other incidents that made me less impressed with the resort. I am  [... read more]finding that the RIU chain serves the same food/desserts almost every day. They need more variety. Change things up at the salad bar. There was very little variety in the desserts. And it seemed they didn't make a large amount of the desserts that were good. I would get my main course. See a dessert that I wanted to take later and it was gone.

Riu Republica: So disappointed...

- No lifeguard that I could see Beach is not cleaned enough Dryer broken UsB plugs not working Couch is worn out Hook is broken No bathrobe Very slow wifi (spotty at best) Not enough English channels on TV Plenty of chairs on beach but no staff cleaning up nor bartender Beach kiosk for food No towels starting at midweek. Every time I went, I was asked to come back in an hour My room key stopped working 3 times and each time; they couldn't even muster up the strength to say "I'm sorr [... read more]y for the inconvenience" Good luck calling and getting ahold of reception, they rarely pick up They never have enough change for US cash so that one can give a tip, unless they like you or they are in a good mood Extremely slow front desk services + The sellers aren't aggressive nor inappropriate like they are at Breathless and other resorts in Punta Can (except for 1 who kept hounding me gently but asking I'd I thought he was a monkey (insinuating that I am racist) Professional staff - No one bothers me about being alone (not asked about it constantly like they did at other resorts-like at Aquamarine where staff stare weirdly and are detached from professionalism and welcoming) Clean restaurants Not hungry for tips Spa was amazing! But false advertising (in a dark small room, not a gazebo as advertised Spa does not do fake nails Spa shower head broken and only cold water Gorgeous beach! Great view Great shower but water hardly get hot enough No locals at the resort which is good Lots of bars Restaurants offer good variety of vegetarian food but it smelled and tasted like it had been cooked in the same oil or butter or pan as the meat stuff, like a weird slime taste (not a clean taste) The dessert tastes bland Great layout of resort (clean and easy, in a linear fashion) Good night entertainment but no organized parties with DJs Store has everything you might want at somewhat reasonable prices Cute cat on the resort

Riu Playa Blanca: Great Resort Second Time in 3 years

The hotel was well maintained and staff are friendly and helpful. Rooms are large and well appointed. Shower is excellent. Grounds are looked after daily and beautiful foliage everywhere. 4 Pools available and directly on the beach Ample choices at buffet and there are 3 specialty restaurants. Entertainment needs to be upgraded as same shows as three years ago, but some are more entertaining than others. All in all great weather and good time was had by all!

Riu Palace Macao: Wonderful Staff

The staff were amazing! Friendly, humorous, and willing to go above and beyond to make us happy. The food was good. Everything was clean, although the resort is a bit older. They could use additional beach/pool chairs and a bit more flexibility with the towels.

Riu Yucatan: Second Time

Second time here. We really enjoy the resort. Quiet and well maintained. Food is good and plentiful. Staff is great. Beaches kept spotless. We will return again and would highly recommend Rui Yucatan.

Riu Reggae: What FUN!!

Riu Reggae did not disappoint, the resort was a blast of fun from the time we walked in to the time we left Hotel is amazingly clean, the food was great (honestly the buffet was always full of many different delicacies) Beach is kinda small for the people that would like to do long beach walks but the pools were always fun and entertaining Definitely not a place if you want total quiet, there are quieter areas but for the most part very vibrant and hopping Met some great people, thank you Ri [... read more]u Reggae great vacation

Riu Palace Costa Rica: First Class Resort

Grounds were beautiful and well maintained. Leaving the beachfront steak restaurant to return to the main hotel building the footpaths were not well lit; difficult to see steps/obstructions. More lighting needed. More hand rails on stairs/steps. Usually only one central rail except on the main staircase where it was only on one side. I’m a senior, having had two knee replacement surgeries. The hotel is very modern in decor and furniture with plenty of bars, restaurants and snack bars. I [... read more]t is kept immaculate. Constant cleaning in public areas. Staff were amazingly helpful from front desk to cleaning staff. We tried all the a la carte restaurants with the exception of Italian - heard several negative comments on that one. Food was great - selection and quality. Took two excursions which were exceptionally good. Beach is black sand (volcanic country) and had a strong undertow. Would definitely recommend this resort and would go again.

Riu Reggae: Not ideal

Not ideal for a younger crowd. Beach was very small and was constantly full of salesmen in their boats. Otherwise hotel was small but clean, staff were friendly. The buffet was the best meal(s) available out of all of the restaurants. Planes fly overhead and it’s extremely loud and disruptive all day. Also view from the room balcony was of a barbed wire fence encircling the hotel which would be fine if it weren’t for the men on the opposite side constantly calling out trying to make sales an [... read more]d harass you as you sit on the balcony.

Riu Bambu: Like a 3 star cuba resort.

Bad service, rooms smelling from the shower drain, everything old in the room. People bothering you all day at the beach selling drugs. The staff not friendly. No water to buy anywhere and no bottled water in bars or lobby. They put people with kids in strollers on higher floors with no elevators and ask for 80 dollar a day bribe to change to first floor. Most people in group got some sort of stomach problems…

Riu Santa Fe: Nice Resort

We were charged $471.52 pesos for taxes upon check in. We booked AI, no taxes should be payable at resort. Fire Alarms woke us up 6 times in 2 weeks. No Fire. Sunwing Rep refers to Reception for everything. Local Bus driver attacked at Bus stop while we were passengers. No pillow cases - just pillow protectors after room cleaned. Condensation running down patio doors most mornings. Temperature in room 21.5.

Riu Palace Costa Mujeres: Still great. Riu palace is always my favourite.

This is a great resort and it’s my 3rd or 4th time here. First time back since dec 2019. Nothing has suffered during the down time of Covid. The food is still good, the restaurants still had great service. The grounds and cleanliness are still top notch. I don’t think they have a mask policy as I didn’t notice 100% of staff with masks. Some food servers did, but I think that may a general food handling requirement. Certainly not for Covid though. This has got a great beach to [... read more] lie on with tons of chairs and lots of shady trees. I counted about 75 columns of trees with 4 - 5 in each column. So roughly 300. You can walk this beach about 30 minutes north and 2 hours south if walking is your thing.. Right now, traffic is ver very bad due to construction around and leading to the airport. My transport has been 30-40 minutes in the past and this time it was close to 2 hrs. Also there are 5 or 6 new hotels on the costa Mujeres strip, so you’ll probably be going on a tour bus and making multiple stops between your hotel and the airport. Because of this, we missed breakfast on the last day. Had to pick us up 5 hours before flight time. I kinda blame Sunwing for that. It would be a better customer experience if they put people in 8-person mini vans direct to hotel instead of 60 seat buses that stop 5 times. It might be worth it to book your own hotel transfer if your time is important. All in all, riu itself was spectacular as usual and Sunwing was mediocre as usual.

Riu Palace Costa Rica: Amazing resort and country! Horrible trip central experience!

Nicole did not respond to any of our post booking requests. She was called and emailed at least 8 times by our party of 4 women. This added much stress!! We had to research way too much to find some of the answers ourselves and still showed up at the airport not knowing if we would have problems. The hotel was lovely but needs more stair railings and outside lighting. The people were super.

Riu Vallarta: Riu Vallarta Jan 2023

Great value for money. Great food with many options. Lots of activities day and night. Service was fair not great but like Canada they probably don't have enough staff. Liquor is crappy but that is due to price point it is not a high end resort. Awesome for families. So for couples I would prob choose elsewhere with better booze and service but for groups and families its great and awesome value

Riu Palace Costa Rica: We loved this resort!

We enjoyed our stay at Riu Palace Costa Rica. The rooms were clean, modern and roomy. The grounds were well maintained and there were plenty of options for swimming - several pools, a water park and the beach. The beach, however, was rough with a strong undertow and the sand was grey in colour. There were plenty of loungers around the pool - we never had to get up early to put our towels on them to reserve. The staff were cheerful and ready to help and serve us. The Steakhouse was amazing! [... read more] The Buffet had plenty of variety and the foods were fresh and delicious. The other a la carte restaurants were okay - the service was excellent but the food itself not outstanding. There was a show each evening and the performances were excellent, especially the Michael Jackson Show and the Broadway Show. The Karaoke was fun to watch too. There was live music after each show. Overall we had a wonderful time!

Riu Palace Tropical Bay: Great resort, amazing beach

The hotel was great - recently updated, clean and comfortable with good facilities and an amazing beach. The hotel has the best location on the beach - gentle slope into the sea, no seaweed or rocks. All of the staff were great - very friendly and helpful, from arrival to departure - reception, bars, restaurants, housekeeping, gardeners, etc. Special recognition goes to the buffet restaurant staff - they were excellent, and very accommodating of my serious food allergies. Every meal [... read more], the head chef or his staff walked with me through the buffet, confirming which foods were safe or should be avoided, and if needed staff would prepare a special dish for me. Only downside is the long drive from the airport - but well worth it for the beach (best in Jamaica, by far).

Riu Negril: 3.8 stars overall

First all inclusive in 3 years, and it was exactly what we needed. 1) Beach was mediocre. Lots of seating, which was great. The waters were calm as its more of a bay, but the bottom of the bay felt sludge-y on the feet. Cute fish were seen and a 2ft shark. 2) A few pools to chose from, which was nice if you wanted a non-busy pool. 3) Food was good, lots of variation every day during lunch and dinner. We weren't overly impressed with the à la carte. It was first come first serve basis. 4) Entert [... read more]ainment was mediocre. MJ night was good night, live band and reggae nights had great music. 5) Rooms were what we paid for. Cleaning took place every day. Overall, we would rate it a 3.8 stars.

Riu Naiboa: very clean--excellent staff

grounds excellent---food poor---needs to be identified staff excellent---not enough adult entertainment at night too much for kids at night----michael jackson show great--but not enough for adults---food often cold---