Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(3046 Reviews)

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Cayo Coco Memories caribian ressort

Comme la plupart des hôtels à Cuba - belle construction, mais pas très bien maintenu. Belles chambres spacieuses et propres, mais les détails... A l'arrivée pas d'eau chaude, le display de l'air conditionne n'affiche pas la température, pas de pancarte "Ne pas déranger " etc. Mais le service très bon, tout se fait. Bonne nourriture au buffet, mais pas dans les restos à la carte. Beaucoup de bars avec bon café, jamais de fil. Recommande fortement la salon de vin avec dégustation [... read more]

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J.acquaroli  - 

Verified Purchaser

Memories Flamenco Beach Resort: Fantastic Resort!

This resort was fantastic! Grounds were in immaculate condition. Staff were super friendly and accommodating! Food was good. The beach and pools were beautiful. Restaurants were very clean. Kids club was always in pristine condition.

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Ticat  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Sanctuary at Grand Memories

The resort was very nice!! Groundskeepers and cleaning staff were working hard every day keeping everything pristine. All the staff at the resort and the country of Cuba are very nice and friendly and will do anything to make your vacation the best experience you’ve ever had!! We had a wonderful time in Cuba and can’t wait to go again. The people of Cuba love Canadians to death and do whatever it takes for you to enjoy your stay in their country!! As for the food, I enjoyed it, some things  [... read more]

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Kelly  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Good place to stay!

Nice place! Good food, clean room and common areas. Building is showing some age but as long as its clean I am happy. Air conditioner in room smells moldy though. Loved staying at the sanctuary section.

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Private  - 

Verified Purchaser

Resonance Blu Varadero: not as expected

hotel grounds are too spread out and requires lot of walking to get from one point to the other. food was not to standard. birds are all over the food and hotel staff is not addressing this problem. I requested room close to everything due to mobility problems my wife is having and this request was granted. however the bathtub was about two feet from the floor. on the pro side I must say the staff and services were great. the pools were fantastic and so were the entertainment. grounds were well  [... read more]

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Kevin J Phillips  - 

Verified Purchaser

Memories Caribe Beach Resort: One of my favorite resorts in Cayo Coco

This is my second time going to Memories Caribe Beach Resort. The beach and the pool are second to none. Foremost, the staff at the resort is professional, polite, respectful, and considerate. Management is always on hand if you require assistance or need to resolve any issues. The Asian, Mediterranean and the Cuban restaurants are classy and serves very good food. Entertainment during the day and evening is packed to the fullest. You need not be bored at this resort. In all of Cayo Coco resorts [... read more]

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Excellent Resort

The rooms are very nice, the grounds and beach are truly beautiful. Stunning aqua blue water. People are very helpful, friendly and nice and the butler service is great. It was nice to have access to the other resorts as well.

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Started off rocky

Just returned from Sanctuary Grand Memories. The flight over and the bus connection to the resort ran smoothly. Once at the resort, about 3pm,we were taken to the Sanctuary lobby for check in and brought to our room in building #57. Room was not ready so we went to the beach area looking for snacks and had the last 2 hamburgers at the snack bar. No other food was available. Returned to the room to find everyone gone. Room is tired, no toilet paper, loose toilet seat, shower faucet came apart tha [... read more]

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Ashley613  - 

Verified Purchaser

Grand Memories Santa Maria: Trip from hell

My husband and I visited this hotel for the first time in 2012. We fell in love with resort and it really set the bar high for all of our Cuba vacations and so we decided to go there again with our kids 8 years later. I call this the trip from hell for several reasons. The first being there is a major safety issue at this hotel. If you chose to visit this hotel, I recommend you pack a flash light or two as the stairway and hallways are not always lit up in the evening. The pathways on the resort [... read more]

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Jasmine  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Awesome resort!

My boyfriend and I really enjoyed our relaxing vacation at the Sanctuary. We had a big beautiful room with a king size comfortable bed, spend some days drinking, swimming and tanning by the pool, spent the others hanging out at the beautiful beach with clear waters, non-stop drinks and burger grill right there. I have no idea why people have negative things to say about Cuban food; this was not our experience. The lunch and breakfast buffets exceeded our expectations! We ate a never ending amoun [... read more]

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Vera  - 

Verified Purchaser

Memories Paraiso: memories paraiso

very good resort stay in my memorie and to my friend radmila. we have plan to go again very big room with balcony food very perfect the best close to the beach white send snack bar open all night with burger. we saw a lot hungry cat and we feed them every day overall was perfect wit good weather

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Mike  - 

Verified Purchaser

Memories Caribe Beach Resort: Really nice time

Beaches are incredible. Food was very good and accommodations as well. Staff were excellent. We had a really good time. A little weird that the new renos for the bathroom didn't have a door, but we survived.

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Private  - 

Verified Purchaser

Sol Turquesa Beach: Nice resort

Everything is good, rooms and housekeeping is 5 stars. Hotel settings and organization, including staff 5 stars, food is very good only should be little more adjusted to older clients, (over 50) beach is 5 stars, the only little minus are bugs. That must be adjusted. Right behind the beach, there is pond of fresh water with mangrowes plants, and it is haven for many different bugs that MUST BE DRAINED BECAUSE IT IS HAVEN FOR BUGS. Everything else is 5 stars, WE WILL PROBABLY GO AGAIN. THANKS.

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: 5 day trip

Save the money rooms are nicer in the family side. All adults buffet was awful, family side was great. Our room didn’t have blankets and when we asked we got an extra sheet. We didn’t have toilet paper in either room (we had two rooms) for the first 24 hours, had to go get some from the lobby. Staff are amazing except for the sunwing reps. Save the $150 and say on the family sode

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Beautiful beaches clean resort

The resort was clean and the grounds well maintained. Beautiful beach and large clean pools. Great staff and the food was awesome as was the entertainment. Minor issue with the water but was not a normal event for this resort was just unfortunate things happen but was rectified for the most part. I would go there again😁

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Gabby  - 

Verified Purchaser

Memories Caribe Beach Resort: Paradise!!!

My boyfriend (30) and I (24) spent the week here for our birthdays. Wow wow wow, Let me say: when you arrive, you’re stepping into paradise! We spent extra to get a suite, which was well worth it. I would say we had the best location on the whole resort! Close to the pool/buffet, a beautiful lake view with tropical birds, and close to the ocean! 3901 all the way! Food: We definitely had the best food compared to all the other resorts (just from talking to other tourists on the buses). The  [... read more]

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Great staff

The resort is getting dated. Unfortunately the beach has badly deteriorated. We use to really enjoy this resort but beach is a main part of our vacation. But the staff are amazing. Always willing to do everything they can to make your stay as pleasant as they can !!!

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Enjoyable time

My wife and I went here for our anniversary trip this year. The resort was clean and the beach was beautiful. We enjoyed our morning beach walks and spent most of our time near the pool lounging. Staff was friendly and helpful. Having unlimited Al carts was a nice added feature which we used nightly. Buffet for dinner seemed crowded while we were there as it is only open at the Grand memories resort. The Theatre put on a good show nightly. Market is a short walk which was a fun place to visit. W [... read more]

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Cindystar449  - 

Verified Purchaser

Memories Paraiso: Amazing

This resort is like my second home everything was wonderful .The staff is amazing loved my stay at memories parizio always do and will continue to go back again and again the beach is beautiful .The food and entertainment staff are wonderful .Yanny is a server in front lobby she is amazing such a great worker and freind I look forward to seeing.

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Wonderful resort!

Stayed at the adults only Sanctuary Nov.21-28. Perfect weather, excellent service. The best bed I have ever slept on in Cuba. Still some damage to the doors from last years hurricane, but all in all, very nice rooms with a bar and full fridge with water, pop and beer. Friendly staff, making the best of shortages. Clean, sandy beach.

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