Bahia Principe Explore Jamaica: Nice resort

communication is bad. A call at the front desk is ignored at night.If there was an emergency one would be left to fend for themselves with dire consequences.We had a water leak from the floor upstairs in the bathroom and the entrance, and were lucky we did not slip and fall as it was at 11 at night. After calling the front desk and no body answering we made our way all the way to the lobby. We were told that they would send someone right away.After half an hour of waiting and calling we made ou [... read more]r way back to the Lobby, to be told someone will be up there shortly An hour went by before any one came. I think that is really not acceptable. The staff were excellent.

Riu Montego Bay: disappointing resort

The restaurants are hit and miss not consistent quality , The entertainment was brutal and while your watching the show there is nothing else going on no beach party or other things to do. So your choice is watch the lousy show or go to bed , the booze was sub standard and watered down no premium booze all week i never had the same drink twice trying to find a decent drink also not consistent RUI OWNES THREE PROPERTIES IN A ROW i wanted to go see what the other hotels were all about incase i [... read more] liked them better and wanted to stay there next time around, we kept getting thrown out the other two hotels can come and go as the please to our hotel but it is forbidden for us to even walk through they even cut the beaches off for no access all 100% true

Bahia Principe Explore Jamaica: Will be back

What can I say. This holiday was well needed after the two years we just had and I think was just as happy to have us back. This resort is beautiful… big yes but beautiful. Pools are great. Always could find a place around the pool, didn’t need to get up at 6am to lit your towels on the chairs. Never a line up at the buffet. COVID or the COVID measure are very much enforced. Walking into the buffet area everyone was made to disinfect. Really liked this and I hope it never goes away. On [... read more]e con if you can call it that. We had an issue with our key not working (first day checking in and one other time ) I will say this they didn’t just leave us. The stuff was on it. The second time the maid called for maintenance. You want something done get the ladies in “pink” to call them…. They say jump maintenance says how high lol …. They were there so fast when they called them This is resort was an hour away from the airport but I would recommend private transportation. First time I did it for COVID reasons and will always do it now. Oh and don’t forget to book club MObay at the airport. Depart is a must. Bahia you treated us like family … thank you

Royalton Hideaway Blue Waters: Good but could have been better

The beach, pool and water park were great. The food was ok but I have been at better resorts in Jamaica. The room was small for a family of four and the bath and sink didn’t drain . Check in for the Diamond club took forever so we didn’t get to meet our butler until day 4. Butlers did go above and beyond to try to accommodate our requests.

Bahia Principe Escape Runaway Bay: Not the best - disappointed - must not be published

Disappointed with the ala carte restaurants, we were told and it was clear on the website that we did not require reservations. Upon arrival were were informed that reservations were required and we had to try get a booking which was like checking the website or going to the lobby several times to get a reservation at the ala carte restaurants. we did not manage to have dinner at half of the restaurants. We have been traveling over the years now and this Bahia was a big disappointment. Als [... read more]o the entertainment was poor that they had the staff doing most of the performances....

Bahia Principe Explore Jamaica: Beautiful Resort!

The resort grounds are beautiful and well maintained. The food choices were excellent with something for everyone. There could have been more gluten free pasta choices at the buffet. The Japanese restaurant was excellent and the chef was entertaining. Our hostess Monique was great. The Knife restaurant was beyond our expectations. Staff were great and food was perfect! The one thing that the resort can improve on is the timing of the very loud music playing in the Village til 2 o’clock in [... read more] morning. Our room was 16413, the music was so loud in our room that we could not sleep til music stopped at 2 am. The loud music bounced up the walls and some women laughter could be heard over that music…terrible to try to sleep through. If I had to hear that every night, I would not go back to this resort. Love the resort but I need my sleep. Sop the music at 12 at least.

Ocean Eden Bay: Nice New Resort with lots of Potential to be Great

Ocean Eden Bay is a new resort that unfortunately seems like it was rushed to be opened. While modern and clean you can see that they missed the mark in finishes. The tile work in the bathrooms is messy to say the least, paint is everywhere including on the gorgeous plants around the resort. That being said the views are stunning, the pools are great, and the food was great although the wait to get it at the a la carte restaurants was not. The buffet restaurants were good lots of choices. The st [... read more]aff were helpful and friendly considering they were short staffed. I recommend this resort but they definitely need to beef up the staff and pay attention to the finishes around the resort.

Grand Decameron Montego Beach: Amazing resort and staff nice people beach is beautiful only few suggestions there was only one beer brand and if you don't like music and noise then it's not for you it's on main road you can hear traffic noise in your room easily

Excellent staff amazing food only one brand beer if you like quite location then it's not for you cause it's on main road and rooms are close to beach For staff amazing I wish I could stay more it's close to airport too

Riu Palace Jamaica: First time to this resort not our last

Absolutely beautiful. We have travelled for many years staying at different Riu Hotels. 15 out of 10 on everything. Food excellent rooms clean grounds amazing staff 15 out of 10 very friendly and always wanting to serve you on every wish. Annimation staff bartenders girls serving drinks on beach around pool 15 out of 10 shout out to vanessa monique who run their feet off. To all the servers at breakfast lunch dinner cleaning ladies everyone from the bottom of our hearts Thankypu for m [... read more]aking our 2 week stay awesome. See you in Feburary 2023 or sooner. Our new place to call home. Your Family Tom & Carol Parnell Peterborough Ontario canada.

Riu Negril: Great beach to do some snorkeling

Great vacation place! The hotel service was great, people are very friendly!! The Hotel is clean, and we really enjoyed the ocean front room. Was worth the extra money to us, all rooms are a nice size and bathrooms are in good shape. We enjoyed a drink on the balcony every evening before dinner and we likely would not have used it so much in not ocean front. (As they are private!) grounds were clean, they work hard to keep the area nice. Now some would say the beach is not as nice as the other [... read more] resorts on Bloody Bay, however it depends what you like. There is a great snorkeling patch on this resort which is unique to here and we loved that. Spent an hour each day snorkeling and seen lots! But it does have some seaweed and a few rough patches where the other beaches do not. Our only disappointment was in the drinks - we would like a premium alcohol. Easy fix to just grab a bottle in the duty free on the way and have in your room for the evening. The food was good, main dinning just as good as the restaurants they offer. I feel this was a great value for the money and it was so beautiful 🌴🇯🇲. You will enjoy!

Grand Decameron Cornwall Beach: So much fun

Travelled late February 2022. Resort staff - in a word Excellent. Genuinely friendly. Always eager to a assist with any issue. COVID - resort was very diligent in cleaning, disinfecting and ensuring staff and visitors followed covid protocols. The resort - 4 minutes from the airport. Every room has a ocean view. Beach is beautiful. Smallish resort so everything is a short walk away. Food - Buffet was very good, always lots to choose from. The a la cart restaurants where e [... read more]xcellent. Highlight - Staff, beach and food!

Secrets St James: Amazing!

We travel a lot and this is one of our favourites hotels by far! Very conscious of Cleanliness and covid protocols. Service was THE BEST that we have ever had at any resort. Food was amazing and the property itself was well kept and beautiful.

Ocean Eden Bay: Very good resort

I found thr restaurants very good food of good quality and well prepared. Room was large and clean. Grounds are well maintained, with lots of security. The bars are well stocked with premium alcohol and bartenders knowledgeable in shaking up nice and varied cocktails however we understood it to be a adult only resort,but with the ocean eden next door children are allowed into the restaurant area. The staff were most helpful and pleasant

Ocean Coral Spring: Extremely poorly managed resort with the worst beach I've ever seen

This resort has the worst beach in the entire Caribbean. It's filled with sharp and jagged rocks which makes it impossible to enter or even swim. Everyone hangs out by the pool but there is a lack of chairs and beds so everyone has to wake up at 6am to reserve chairs/beds by putting their towels and belongings. If you arrive to the pool by 8am, there are literally no free chairs or beds left. There are long lines to eat at all of the restaurants and the buffet. The restaurants don't take re [... read more]servations so we would arrive 30 minutes before it opened in order to get a table. The furniture in the rooms are stained and our balcony was infested with mosquitos. If you need to call the front desk, they never answer the phone so it's impossible to get help with anything (e.g. extra towels, assistance with luggage, room service, etc). Our room had no hangers or robes or even a bath mat. We also had no hand or face towels and on one day we had no towels at all and had to borrow some of the room next door because no one would answer the phone at the front desk. It boggles my mind that this place is rated as 5-stars.

Royalton Negril Resort And Spa: Best Trip Ever

I've been to many resorts at many different locations and this was by far the best. The resort, food, staff, vibes and sun was absolutely amazing. I couldn't have asked for a better vacation. Highly recommend!

Ocean Eden Bay: So Much Potential, but Disappointing Service

This resort has wonderful interior design. It was very clear that whomever the designer(s) are, they are very on trend. The food was delicious. BUT the service was terrible. This is classified as a 5 star and my partner and we had upgraded to the "Privilege" level of the resort which is supposed to provide you as a guest with top-level service and perks. At check in, we were not greeted by anyone at the front door direction between the "Privilege" check-in desk and the regular desk - we had  [... read more]to learn that the hard way after standing in the general lineup to check in. We were handed a package by the clerk after checking in properly and told to wait for our "Butler". He dropped us off at our room, gave us a phone number to reach him on and went on his way. There was no explanation of how things work at the resort, what our reservation number was (which you need for room service), how to use our hot tub in our room, etc. I'll spare most of the nitty-gritty details for everything but we had several issues such as feeling like we were inconveniencing the bar staff when we wanted drinks, reservations were not scheduled correctly, wait times at restaurants were REALLY long and they did not have enough staff to fill the restaurants at dinner. Room service did not show up on a few occasions and once came 1.5 hours later, ice cold. We were supposed to also received a fully stocked "premium bar" in our room fridge....all that was was 1 small shot of vodka. EVERYONE we spoke to at the resort was having the same issues. Disorganization, rude customer service from many bar tenders, long wait times, not the service we paid for, running out of wine at restaurants, not having all of the menu options available (and I'm talking they would normally say that 3 to 4 items on the menus were not available and there are 7 options overall), etc. The beach was small and full of coral rock, but still beautiful. As privilege guests, we were also supposed to receive beach service. We got that for 1 hour on only 1 day of our entire week stay.... The pool was beautiful. And they tried some entertainment, but it was the same every day and needed a bit more oomph to get people going. Our PCR test was a disaster. They ran out of tests after 35 were done...knowing there were 200 appointments that day. My partner received his results the night before our departure and I had to stand in line 40 minutes before my bus departure to have mine resent because it didn't make it to me...this happened to countless others leaving that day with us as well. The positives were that the support staff (like our housekeeper) was amazing and the food was really great when you finally got it.

Bahia Principe Explore Jamaica: Top notch resort!

Being Jamaican myself, I can’t get over how amazing the food was!!!😮It’s not easy to cook Jamaican meals on a big scale like they do for the resort and capture the same taste as you would for your small family! It was better than any Jamaican food I’ve tasted!!! Sorry grandma lol. The staff!!!! I’ve never experienced customer service at such a high level and I’ve been a TD Bank Customer Service Manager for years!! The staff members are very professional and at the same time warm and [... read more] friendly. I have to mention certain staff from the buffet area, namely… Ricardo, Marvin and Karlene… these staff members are a GEM!!! I can’t say enough about them! You don’t come across people like these staff everyday! I’m in awe with their service!!😮 Then there’s Michael at the front desk! He provided customer service at the highest level!!! I’m so happy with my stay that my partner and I have decided to visit the said resort at least twice per year. We came back home and told our adult kids about the AMAZING experience we’ve had, they were excited to book the next trip with us. Our next trip will be before year end and instead of 2 there will be 7 of us, at least!!!! I’ve always stayed with hotel chain ( Grand Bahia) whenever I travel ( punts Cana & la romana) but have never done Jamaica. Jamaican experience got us locked in as life members 😁I’m blown away. Thank you Grand Bahia Jamaica. A well needed vacation after 2 yrs of pandemic/quarantine turn out to be the best vacation I’ve ever had!!!!🙏🏿🙏🏿🤸🏿💃🏿

Iberostar Selection Rose Hall Suites: Simply amazing!

It was a distinct pleasure to stay at Iberostar Selection Rose Hall Suites in Montego Bay in February 2022. The experience was very wonderful and excellent. Front desk and guest service were very helpful. Housekeeping had the rooms very well kept and tidy. The grounds at the resort are actually very beautifully landscaped. The food was very delicious (breakfast, lunch and supper). A la Carte dinners were exceptiionally tasty and the staff were very nice to us. Hands on manager (Rash) at the A la [... read more] Carte dinners was also excellent. We had excellent tours through JTL - Dream catamaran, bamboo rafting and of course 9 Mile (Bob Marley)!. JTL staff at the hotel were very helpful and supportive. We wish we could have stayed longer and, needless to say, we are already planning our return visit. It was nice to have the Covid testing on site and results were promptly available. All in all it was an excellent experience. Kudos to you all staff!!

Riu Reggae: Wonderful staff

This was our 3rd stay at Riu Reggae. We hadn’t been there since the beginning of Covid. The staff starting from front desk, entertainment, wait staff, bartenders, spa, and landscaping were all, as always, wonderful. We were however disappointed in the lack of respect of some guests who disregarded mask and noise rules, and at times common decency. The food was not of the standard that we had really enjoyed in the past. The steak was tough, and were not the cuts described on the menu. The so [... read more] called ribeye was at best a fatty hunk of blade steak. We also noticed the disappearance of premium liquors and good house wines. The sand on the beach was our biggest concern. The hotel is using ground-up limestone to fill sparse sand areas specifically the beach volleyball. My husband had to visit the nurse after diving for a ball. His knees were scraped to bleeding point because this substance is very course and not even pleasant to walk on. Other disappointments were poor television reception, a la carte restaurants weren’t available some nights, and the advertised “free shuttle” to the nearby mall was non-existent. I’m not sure if we’ll be back.

Bahia Principe Escape Runaway Bay: Nice hotel pitty about the food

The hotel was nice and the staff were lovely but the food really let the place down the breakfast food was cold and dinners were ok nothing that stands out probably since they are reopening fully from covid maybe it will be better once all restrictions are done