Bahia Principe Explore Coba: Excellent Resort

The rooms and resort features met all expectations. We did have a problem using the app to check in early and as a result were not able to advance book any a la carte. When we arrived there were not a lot of a la carte openings available.

Grand Decameron Complex Bucerias Trademark: My home away from home!

This is not a five-star hotel which is fine with me, I don't require that. Overall the staff and the service are outstanding, rooms are adequate and food could use Improvement. Still a good deal for the price.

Camino Real Zaashila: Very nice. Well kept resort

Very nice quiet resort, beach is beautiful, freindly staff, but spoke very little English, Amenities say 3 restaurants, only two are open, a la cart is a 2 hour deal by the time you got your food and finished

The Pyramid Cancun: Stay far far away

I don’t write reviews ever but this calls for a warning to anyone going to this resort. Rude staff and poor buffets. A la carts were acceptable. We arrived to be told my pal and I would be staying in a king bed. It took two days to rectify this only due to the fact that our room smelt like someone painted a car in it and I an asthmatic. All of a sudden a room was available with a two double beds. Also, no alcohol after 11pm and the casino is permanently closed. All news to us as we were  [... read more]told opposite on both prior to booking. Go somewhere else.

Barcelo Maya Tropical: Amazing resort

The hotel was beautiful and clean. The staff friendly and very accommodating. Good at the buffet was plentiful and delicious. I loved this resort and perfect place for a family vacation. Would definitely come back.

Barcelo Maya Tropical: Amazing resort

The hotel was beautiful and clean. The staff friendly and very accommodating. Good at the buffet was plentiful and delicious. I loved this resort and perfect place for a family vacation. Would definitely come back.

JOIA Paraiso by Iberostar: Joia Paraiso

Have stayed multiple times Great property, excellent staff and food Only issue is that the golf course is ultra busy and are holding tournaments with packages Major carriers are not offering golf packages anymore

Sandos Caracol Nature Resort and Water Park: Very beautiful resort!

There is a lot to see and do here, from swimming in the cenote to sliding down water slides or dancing with the staff at the pool, this resort is great for kids! I was disappointed about the bed, it was broken and our door did not lock, but I still rate this a 9/10 resort, especially for nature and animal lovers

Riu Palace Pacifico: Great time, will be back

We look forward to meeting up with repeat guests/friends every year. Beach is awesome, we even got to watch a turtle release our last night. Awesome sunsets. Food is good, especially 3 of the a la carte restaurants. Breakfast and lunch buffet is plentiful, you never go hungry. Sports bar is 24 hours but limited meal menu. All of the bars make tasty drinks, whatever you ask for. Cappuccino bar in the lobby has line ups every morning, but is great all day. Such a nice addition to the hotel. Shou [... read more]ld be a whistle every hour to get people out of the “pee pool” (swim up bar). We only use the big pool. Entertainment is a little late for those of us who get 8 hours of sun per day. Love the walking trail to Bucerias, we go every morning. Overall a great hotel. No one should be complaining.

Bahia Principe Escape Sian Ka'an: Good Resort

Grounds are very clean. Room was very clean had a hot water issue one day which was fixed. Others reported no towels for days. Shows were ok- better last year. If your looking for a party resort this is not the one. Average age 45+ but we prefer that. This was our 3rd stay. No golf this time it was too hot. But the golf is excellent

Grand Decameron Complex Bucerias Trademark: Another stay at Grand Decameron

Ideal if one has mobility issues. Lots of level walking and ramps. Staff are friendly and helpful. Everything is kept clean. Food is great and always something to eat. Pretty much serve the same things daily so it gets boring if you stay for longer periods of time. I do miss cream for my coffee. They only offer milk. Never went hungry though.

Grand Marival Emotions Resort and Suites: Great Family Resort

Our family of five (two adults, kids aged 14, 11, 9) enjoyed a week at this property in mid-December. Overall it's a smaller property compared with some other resorts we've been to, but that had many benefits. It was a shorter walk to the beach, pool and restaurants, however being smaller meant fewer dining options. The beach was beautiful and had plenty of lounge chairs and umbrellas. Pools were clean and swim up bars were mostly quick with service. Restaurants were nice, but reservatio [... read more]ns were hard to come by - the resort needs to improve their system for this. Rooms were in older buildings but were kept very clean and had great layouts. Ours was a 2 bedroom suite which had plenty of room for our larger family to spread out.

Barcelo Maya Tropical: This is not a resort....It is a resort complex

The Barcelo Maya Tropical is part of a resort complex made up of six hotels. It is huge but at no time feels over crowded. The grounds and hotels are well laid out, groomed and maintained. Staying at the Tropical allows one to use the facilities of four others. That means the pools, restaurants, beach bars and theaters. There is a shopping mall and a local market on site. The whole complex is kid friendly except for the adult only Riviera Maya. There is also a bowling alley, mini putt and a casi [... read more]no. The food at the various hotel buffets is very good and varied but reservations are required to use the a La Carte restaurants. The beach is rocky so water shoes are advisable. There is also a Dive Shop on the premises that offers SCUBA training and rentals.

Barcelo Maya Colonial: Barcelo

Beautiful site and well kept . However huge site - especially with arthritis !! Would be nice to have staggered eating sites - not strict timing . Beach very steep and reef close by so not ocean swimming easily Personally we would prefer a site with 1-200 rooms max . Marble tiles are washed 1-2 / day - very slippery !! Also please mark off step down in central lobby ! Should mark with yellow/black tape and central railings Railings at pool entries would also supply safer entrances A [... read more]t bars it would be nice to have corn chips etc

Ocean Coral Riviera Cancun: Amazing Resort

The resort was well maintained, the staff were friendly and courteous always smiling! The food was very good with lots of choices. The ala carte restaurants were very good and although some people struggled with reservations we didn't have a problem and managed to get into every one some a few times! The entertainment was good in the evenings and plenty to do throughout the day. My only comment would be to have some signage about where the events are taking place. Would definitely come here  [... read more]again!

Barcelo Maya Tropical: Amazing resort⭐️

The resort is clean, beautiful and foods are great. Nicole, our agent is very accommodating and responsive to all of our inquiries. Our booking went smoothly, thanks to our Agent. Definitely recommend the agent and the Resort.

Grand Sunset Princess: NOT A FIVE STAR

Hotel in general was ok, run down but they are working on it.The beach was absolutely terrible. Way over crowded, and stunk like sewage! Very small. Employee's were friendly and helpful. NEXUS GROUP WAS ABSOLUTELY INCOMPETENT! from the time we landed 930pm until we got to the resort 1:00am very unacceptable! I highly doubt I will use sunwing again.

Canto Del Sol: Very disappointing

Location is good, the view from the buffet restaurant was beautiful, but other than that, everything was disappointing. The room in the villa section was very dated, faucet was rusty, bathtub was peeling off. The first room we got was noisy all night from the huge fan on the front building. The room we moved was even older, blocked by parking building, but was quieter at least. After moving, I found out that I left my clothes in the room. I checked the room with the staff, but the room wa [... read more]s already cleaned and it was gone. I reported to the reception again next morning as he instructed. After waiting a while, what the staff told me was just they found nothing. They did not explain anything whether they found and asked to the maid who cleaned the room. They were not really care about their guest and also the procedure for dealing with this issue was not sincere at all. Food in the buffet restaurant was basic, but staff was friendly. Asian restaurant was the worst food I ever had. Appetizer was not properly cooked so there were raw flour in the fries, 'shrimp salad' was not shrimp but tough imitate crab. As soon as we tasted Pad Thai for main we had to get out. Cevicheria and the seafood restaurant was pretty good, though. It was our 4th all inclusive trip to Mexico and 1st time that we are not satisfied.

Riu Latino: Best resort we’ve been to !

I was pleasantly surprised with how clean it was, all hallways, all bathrooms, the resort was cleaned and stocked at all times ! (Been to resorts in the past which bathrooms were trashed and not cleaned often enough or toilet paper ran out) never here at Riu Latino ! The staff had excellent customer service, and worked quick. Bar service was quick and I always felt acknowledged (again, was not always the case at other resorts I would sometimes be flat out ignored) at Riu Latino always served eve [... read more]rywhere you go. People wrote poor reviews about there not being a bar/ bathroom building on the Beach- though I do agree I wish there was a bathroom building on the beach as the walk to get back to the bathroom feels like a 3 minute walk, the lack of bar doesn’t matter really because there is constantly 1-2 servers going around the beach with a large tray of like 30 different drinks (margaritas, mojitos, bahama mama, pina colada, beer) and they come around like every 10 minutes offering variety of drinks. I would suggest better entertainment however in the Theater it was everyday just music/ dancing. Would be nice to see actual theater shows such as plays/ musicals- actual shows rather than just dancing every night. Food was good I always found lots of options to fill my plate with at the breakfast/lunch/dinner buffets The resort is small and once you make a loop of it it’s easy to remember where everything is and finding your way around is easy ! but it has everything you need (5 swimming pools, 24/hour sports bar, spa, theater, store, 5 restaurants etc) overall a great experience !

Ocean Coral Riviera Cancun: Ocean Coral & Turquesa - return trip

We visited this resort in Dec 2018 and enjoyed ourselves, so thought of returning and did so Dec 2025.The Reason for our return is the resort is not far from the Cancun airport, about a 1/2 hour drive and overall we had a positive experience. Transfer:  We flew with Air Transat and the transfer from airport to resort went smoothly aside from a couple of people that were "no shows" for the shuttle.  So, the driver waited quite some time and finally decided to leave without them.  The drive time  [... read more]is very reasonable. Check in:  We arrived by noon and the check in went quickly.  Check in time is 3:00 pm and therefore our room wasn't available until that time.  The wristband provided is your key to the room.  At this point, you can download the App so ala carte meals can be reserved.  When reserving ala cartes, log on to the app before 10 AM and have your restaurant picked out; sometimes you may be able to get your reservation slightly before 10, but by 10 AM the app is active.  I believe Privilege guests may have some "perks" with arranging ala cartes ahead of time...I don't know too much about that.   Room:  Our room was a Daisy Junior Suite Garden View.  This is basically on the family side.  We were building 15000.  We found the location easily accessible to everything.  We were on the ground floor and I was happy to see that a proper working lock was on the patio door.  Our room had a humidifier, which we turned on a few times and it filled with water quickly.  The thermostat for some reason was a bit "wonky" as the first night the temperature dropped to 16 degrees when it was set at 22.  We spoke to someone at the front desk in the morning and the thermostat issue was quickly resolved and staff brought an extra blanket that morning.  We were typically out of the room by 8 AM and our room was cleaned by 10 AM.  So, a very positive review on service.   Loungers/Towels:  We had no issues getting a lounger, even by 8 AM and there would still be quite a few left.  We did not reserve our spot for hours on end without showing up, although there are guests that do this.  Typically, we only left our towel while we went for a bite to eat and come back.  I did not see any signage stating that reserving lounges wasn't allowed, but it's common sense to be respectful of other guests.  However, there was signage stating that smoking/vaping is not permitted.  Generally, guests would either smoke at the beach, outside of the front lobby or somewhere more secluded.  There are no towel cards, you simply provide your room number when getting a towel and return it by 4:30 PM and if you want a fresh one for the next day.  There are 2 shacks to pick up towels between the pools and beach. Pool/Beach:  There are 4 pools.  There's a kids pirate theme pool that offers a snack bar, bar and kiddy lounge chairs.   There's a family pool that is central to bar/restaurants and caters to kids and family; shallow with a deeper end.  This area tends to be quieter.  Then there's the activity pool, which is geared for fun activity, a foam party, swim up bar and it does tend to be louder with music playing.  In the El Beso Adult section, there's an adult pool.  No children allowed to my knowledge.  The pools I believe are not chlorinated, but salt and are very clean.  Some spots are showing their age and small tiles are missing.  The beach was cleaned regularly with only a little sargassum washing up to shore.   Grounds:  The grounds are impeccably maintained.  Maintenance crews are out cutting grass, pruning shrubs and cutting down palm leaves/coconuts, picking up garbage, sweeping the grounds around the pool.  Bar staff are always picking up empty cups.  That said, bar staff do come around for drink orders.  There's plenty of wildlife, coatis, iguanas, agoutis, raccoons, lizards, and off behind the buildings there's a fenced area with crocodiles.  Plenty of pelicans flying overhead. Restaurants/Bars/Service:  There are several restaurants, however, we only went to a few.  I want to stress that IMO, the service in the restaurants we visited was fantastic.   The Buffet offers a nice variety of food, but sometimes "hit and miss" depending on your likes and dislikes.  One night the roast beef was amazing with the mashed potatoes, etc. and another night the roast beef was really tough.  Route 66 is great for a fast food dinner, but again "hit and miss" on meat.  We went to the Italian restaurant Ritratto d'Italia 3 times, and each time were pleasantly surprised.  Some reviewers have mentioned that the staff is pushy with the wine list, but we didn't find this.  We just ordered the house wine.  There is also the Blue Moon, Sensai (Japanese), Villa Marina and another Italian (outdoor) restaurant.  There's another restaurant for Privilege guests (signage stated only for 14+ and adults).  There are bars close to everything and they all offer good service and drinks.  The Lobby Bar makes a very decent Caesar.  Near the family pool there's the Fresca Bar which offers refreshing smoothies and next to it is an Ice Cream Parlour which is open from 3 PM to 9 PM.   Entertainment:  The entertainment stage is outdoors.  Pre COVID there was a theatre building.  As we're not really "nighthawks", we only saw 3 shows all of which were very professionally done.  There was no "pre kids show" with musical chairs, fine by me.  The Michael Jackson show, which I thought I'd seen a lifetime of, was very well done.  The one thing that we missed was the Lobby Lounge entertainment.  They used to have someone playing the baby grand piano with someone singing along.  Now the piano sits in the middle of the lobby with no one ever playing it, such a waste.  On our last evening, there was a group of school children singing Christmas songs and entertainers dancing.  The lobby was beautifully decorated for the season as well.   In conclusion, I'd recommend this resort to solos, couples or families.  It's a solid value for your money kind of resort.