Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(11329 Reviews)

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JBradley  - 

Verified Purchaser

Serenade All Suites Adults Only Resort: Perfect vacation resort

We really enjoyed our stay at Serenade All Suites Adults Only. It had something for everyone. The grounds were immaculate they were constantly cleaning, each morning the pool areas were washed the lounge chairs were cleaned. The food was ok, there was always something to eat. The room, we had pool view, was very clean, and every room had a view of the ocean which is a bonus since most resorts charge and up fee to have ocean view. There are 3 pools which we found to be great there are 2 quiet  [... read more]

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Leslie G.  - 

Verified Purchaser

Dreams Onyx Resort and Spa: Amazing resort

This hotel far exceeded my expectations!! Every employee I came in contact with wanted nothing more than to make our stay a wonderful experience. All staff went above and beyond to make even the smallest detail special. We were a family of 8 with 4 teens. They loved the teen club, and said they enjoyed it even more than the arcade. I can not wait to return to this resort again

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Private  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Average at best

We don't usually do reviews, but I think this resort warrants one. Overall resort is just average, what might have been a 5 star at one time, is maybe a 3.5 now. There are many upgrades needed in this resort, granted some have been completed and are still on going. Our room was a renovated room, which was very nice. The buffet restaurants definitely need some TLC, they are showing there age as well as some unpleasant smells which doesn't fair well when trying to eat. A La Cart restaurants  [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Escape Aquamarine: Amazing resort - Top notch and great service .

Very well organized and clean . Great staff at front desk and all around. Air Transat , as usual was great , although they damaged my wife’s suitcase which we have reported to them , and hopefully they will resolve soon . We would return there , as we were that pleased with the resort .

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Private  - 

Verified Purchaser

Bahia Principe Escape Aquamarine: Amazing Resort

We had an amazing time at the Aquamarine. Everything was top notch EXCEPT the pool chairs. Was extremely annoying to be worried about our pool chairs. Mine were taken by your staff when I was at breakfast with my husband for a half hour. My friends were in the pool and their chairs were taken by the staff. The manager with the 2 long pigtails was extremely rude and did not listen to anything I was saying. She just kept saying, “I will take your chairs again if you are not there”. We paid a lot o [... read more]

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Alvin  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Lipstick on a pig.

The Bahia Principe Grande Punta Cana was badly in need of repair and maintainence,. Both of the buffet restaurants had areas in which the smell of sewage was overpowering , table and chairs were worn, broken and chipped. Food was generally good but constantly running short. We had one of the renovated suites and as such was pleasantly appointed and roomy. A lack of ventilation in the bathroom was allowing mold to form in the corners of the shower and under the sink. The beach pool and beach wer [... read more]

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Private  - 

Verified Purchaser

Dreams Onyx Resort and Spa: Great Resort!

This was our second time at Onyx, we were there just after it opened in March 2017. They have since then expanded the grounds to include a waterpark and additional rooms. Note, our first stay was mainly adults, it is now more of a family resort. Not an issue for us, and we did not find the kids overly intrusive as they tended to frequent the water park etc. Much busier this time capacity wise. The abundance of staff was able to provide proper service despite that. The weather was great, 28-30 C [... read more]

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Private  - 

Verified Purchaser

Dreams Flora Resort and Spa: Beautiful place....but.....

The grounds to this resort are awesome. We checked in at the front counter and as soon as we turned around, we were already bombarded by a sales rep asking us about "upgrades". Not even a chance to get to our room. Just terrible. The food in the buffet, was pretty much the same everyday (pretty much expected). Food always overcooked and dry. The restaurants, were okay. Again, over cooked meals. The French restaurant, was....well lets just say....not french. Service lacked big time. T [... read more]

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Private  - 

Verified Purchaser

Catalonia Royal Bavaro: Not as advertised

This resort section for adults only not recommended, if you don't get al a carte you have NO OTHER CHOICE BUT BUFFET AT CATALONIA FAMILY SIDE There is an issue with chairs at pools ,people save them and not there all day.There are no carts to take you anywhere a lot of walking Not helpful at front desk All wait staff even ask for tips DO NOT GO

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Private  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: To many bugs

There is so many mosquitoes my husband covered head to toe with. Wealth please bring mosquito repellent We had an issue with bugs and bad smell in our first room the next day they moved to another next to a construction site that was jackhammering at 7sm The only thing that ok was the food good the room was clean the beach is nice

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Little Harlow  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Really nice resort

I really enjoyed this resort. The staff was always friendly and would go above and beyond to make sure your needs were met. The grounds were very well kept and clean. We stayed on the adults only side which was nice and quiet but to have access to the rest of the resort was nice as well. The food options were nice there were many different options something for everyone. We stayed in a junior suite it was nice and spacious the king bed was comfortable. The room was always clean the cleaning st [... read more]

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Linda  - 

Verified Purchaser

Tropical Deluxe Princess: Needs some improvement

We booked as a group 4 couples in 2024 for Feb 25. The rest of the group had rooms ready on arrival. I needed a main floor because of mobility issues.On arrival no room was ready for me and my husband . After many hours of waiting we were given what I am sure was one of the worst rooms in the resort D 5118 only motorcycle and scooters for a view .after a wasted day and a half. We were moved to building A 3009 a big improvement but our door wouldn’t lock after 2 days we tracked down a repair [... read more]

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Andy Tersigni  - 

Verified Purchaser

Catalonia Royal Bavaro: Do Not Go To This Resort

Terrible rooms, terrible restaurants, terrible beachfront. We had to switch rooms 1st night due to Security issues. The second room didn't have hot water the 2nd day for 1 day. Internet wasn't working for 3 days. TV didn't for 2 days. Restaurants were not good. The Asian restaurant was terrible- we left after the appetizers. We left beloved restaurant because we were left after seating for 45 minutes!! Beaches were awful- could not swim and beach walking was limited

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Private  - 

Verified Purchaser

Catalonia Bavaro Resort: Catalonia

Good stay. Staff amazing except one from the lobby bar. I don't remember his name. He never wants to say hi to me or serve.me a drink during two weeks! I told him.before my departure! He is short, a llittle bit chubby and working at night.

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Private  - 

Verified Purchaser

Royalton CHIC Punta Cana: Disappointed

Basic room, expected room to be more luxurious. Toilet flush was very loud. No bathrobe. TV did not work. Fan made a lot of noise. Cupboards and drawers for clothes did not close properly. On several occasions found that the patio door was unlocked when I know we left it locked every time we exited the room. Resort under construction ... not all restaurants were open. One of the couches in the seating area near the "Hunter" restaurant had a pipe of 2-3 inches in height sticking out under t [... read more]

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Private  - 

Verified Purchaser

Ocean El Faro: Very good all around resort

Very flat and ease of walking to resort's attractions and emenities. Good mix of restaurants and wonderful food for the most part. Very likeable staff and pleasant to be around. Room was great. We were on the third floor with a nice big covered balcony. Our building had 84 units; with 2 sets of stairs and 2 elevators at opposite ends of the building. A good resort for all ages. A nice main lobby with a big main bar, seating areas and piano bar. The Air Transat rep was present and very helpful [... read more]

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Private  - 

Verified Purchaser

Sunscape Coco Punta Cana: Wouldn't recommend

Hotel is very tired, desperate for a renovation. Not enough beach chairs or pool chairs. Need to hire more waitstaff. They changed to a "no reservations required" model for the a la carte restaurants, but they don't know how to do this without causing long lines. Updated amenities are shampoo, bath gel and a bar of soap. Beach is great, but the adult pool needs to be re-tiled as most of the 1 inch tiles are missing.

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Private  - 

Verified Purchaser

VIK Hotel Arena Blanca: Clean and Quiet Resorts

Our visit to this resort was from Feb. 7 to 14 , 2025 Third floor corner unit in building #3 middle of the resort I'll start with the Pro's: Late night check in no problems Very clean, great beds pillows etc. Clean washroom, towels changed every day Resort easy to find your way around, wide pathways Good selection of food (my husband is diabetic ) no problems with the food Lots of towels , changed them every day no problem No reservations needed for the restaurants (tried the mexi [... read more]

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Private  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: El Beso adults only.

I was okay with hotel and amenities. However I was not happy with the employees friendliness and their lack of English language. It was something I expected from being at resorts in Mexico which was totally opposite.

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Frabon  - 

Verified Purchaser

Royalton CHIC Punta Cana: royalton chic - disappointed

first room we checked into was old, fridge full of rust, room was run down. We asked a room change and got a newer, updated room. Next, the resort was not cleaned or maintained as it should be. Garbage floating in pool, staff not caring as much as they should overall. Food was OK. Our return flight was delayed so we got transferred to the Dreams CapCana for 2 nights and it was a beautiful resort- newer, very clean, big spacious rooms and huge buffet. I should of stayed here.

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