Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21819 Reviews)

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Rick  - 

Verified Purchaser

Binniguenda Huatulco: Resort

It’s a very nice place and the people are very pleasant .I do think they could get better gym equipment it is so outdated actually no weights and the machine was broke . They keep the resorts really clean anfood and entertainment was top notch .

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Private  - 

Verified Purchaser

Luna Palace: Nice beach and pool

Hotel room was dated but clean. Pool area is very nice, and the beach is great. Lots of restaurants in walking distance, and bus right outside hotel for 11 pesos. Staff were helpful and friendly. Having a kitchen was nice.

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Private  - 

Verified Purchaser

Grand Sirenis Matlali Hills: Quiet and Relaxing!

This hotel is a great little getaway if you are looking for an adult atmosphere. The rooms are very clean although not very soundproof. The public areas and pools are well cared for and kept in good condition. Food was so-so. I would like to have had more authentic Mexican dishes or some more variety.

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Private  - 

Verified Purchaser

Excellence Riviera Cancun: Excellence Riviera Cancun 4th visit

This was our 4th visit to ERC. We liked it as much as we have in the past, hence the repeat visit. We met many repeat travelers and that is always a good sign. One complaint. I emailed 2 months ahead to request building 6 for our swim out room and emailed again 1 month before as well. When we arrived, we were placed in building 5 swim out - absolutely no sun at all at the room. As a result, we were up with others, seeking out loungers... we did not use the swim out room area at all. I woul [... read more]

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Peggy  - 

Verified Purchaser

Grand Sunset Princess: Beautiful Resort

Very well maintained. Beautiful walkways. Nice rooms, however our room was very smelly and I got a bad headache the first night I stayed. I think it was a mold problem. Also, the air conditioning was not adjustable and was very cold. When we turned off the air conditioning, there was a bad sewer smell in the room. Our friends did not have this problem in their rooms so it might be an isolated problem. The other issue we had was 3 of us booked back in July, 2017 and we were not placed tog [... read more]

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Private  - 

Verified Purchaser

Margaritaville Island Reserve Riviera Cancun: Family Vacation

The best part of this hotel for us was the room. We had a one bedroom jacuzzi pool view that enabled us to lay my son down in his crib in the bedroom, and still have use of the room and large balcony. There was also a zero entry pool that was great for him to splash around and play with a few toys at. We even had a visit from some monkeys one day! The food was good, all the restaurants had high chairs and different food options for our toddler. We stayed in the older section which was cent [... read more]

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BigD  - 

Verified Purchaser

Posada Real Los Cabos: Great Little Resort

Awsome service/never had to wait for a drink Exceptional Staff/Always there to help Amazing Breakfasts Buffet was OK/something for everyone No problem finding Beach chairs in the Mornings Dont forget to tip for good service

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CindyWo  - 

Verified Purchaser

Grand Palladium Vallarta: Beautiful Resort

This resort was a little overwhelming at first but once you figured everything out it was easy. There are a lot of stairs and lots of uphill walking so would not be good for people with mobility issues. The resort itself is beautiful & well maintained. There are 3 pools within the resort. The beach is actually very nice. If you go close to the vendors the sand is a lot better. The food was absolutely amazing. You won’t starve & there is always somewhere to get something to eat around the clo [... read more]

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Private  - 

Verified Purchaser

Dreams Vallarta Bay Resort and Spa: Wonderful Resort

We were very impressed with the grounds, our room, the food, the staff, and the location (close to town). The week we spent here was so relaxing. There was always a lounge chair available by the pool or beach, and the staff were so friendly and helpful. We avoided the talk about time-sharing, but it was a bit awkward. The room wasn’t always made up until later in the day, and my main disappointment (even though it is very small) is that there was no lotion provided with the other toiletr [... read more]

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Private  - 

Verified Purchaser

Grand Sunset Princess: Huge Resort

Beautiful resort. Food was mediocre. Not enough variety of fruit. Our room smelled musty, and I’ve got a chest infection now as a result. The wait staff, cleaning staff were phenomenal. Wish there were more stores in the hotel.

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Private  - 

Verified Purchaser

Grand Palladium Kantenah: Wonderfull resort set in a mangrove forest.

Grand Palladium Kantenah is one of three Grand Palladium hotels all within walking distance from each other with access to all three at all times. They share 9 great restaurants plus a few buffets. I would consider the buffet to be very standard and most of the restaurants were very good. Staff always friendly and helpful. The thing we loved most about this resort is that there are no highrise hotels. All rooms are in 3 storey villas spread out in a gorgeous mangrove forest. Trails throu [... read more]

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Diane J.  - 

Verified Purchaser

Costa Club Punta Arena: Great potential

I need a room where there are no steps to get to it. This hotel only had 3 rooms in the garden area that fit this criteria. After one night in the garden room which had steps we were moved to the tower which has an elevator. The garden rooms are clean but very shabby. The tower is new but sparsely furnished. If you like to read in bed bring a book light because there are no lamps in the rooms. The staff is excellent, friendly and willing to engage in conversations.The food although served [... read more]

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Private  - 

Verified Purchaser

Hyatt Vivid Playa Del Carmen: Amazing Couples Vacation

Our entire experience at the Royal Playa del Carmen was fantastic. The resort was smaller, so everything was a short walk away. The resort provided options to be as active or relaxed as a guest would like to be. We enjoyed walking the beach at sunrise, as well as going to the 5th Avenue shopping in the afternoons just a few blocks from the resort. Within the resort, the restaurants, bars and cafes serve wide range of premium choices. The rooms are emaculate, very spacious, and well stocked with [... read more]

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Mrsmac13067  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: I will be back!

Unfortunately for us the weather wasn't the best for us during our stay, but that being said all the amenities at the resort helped keep us active and able to enjoy our week. Having the hotel amongst the jungle gave us the opportunity to see the monkeys and other native species. The room that we stayed in was one of the older rooms and could probably use a little face lift but the staff kept it clean and comfortable for us. The spa was a nice added bonus and was very enjoyable. The snorkelli [... read more]

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Chris  - 

Verified Purchaser

Tukan Hotel Playa Del Carmen: Second visit for us. Quite happy with resort location and helpful and courteous staff

I will be returning again in May. Despite poor reviews we have been very satisfied with our stays at the Tukan. Grounds are kept very clean. Public washrooms also very clean. Staff at reception and other staff we encountered were all pleasant. Room was great. Good size and comfortable. Plumbing and hot water worked well. A/C and TV were fine. Our ground floor room was steps away from lounge chairs and the pool. Music from a bar was somewhat loud but stopped at a reasonable hour. Great value a [... read more]

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Martin  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: First time in Mexico

This resort was suggested as a great place to start for our first trip to Mexico and the price was good. We were not disappointed, very, very clean and well organized with lots of helpful staff and fabulous food. Having access to all the other resorts was fun and kept it interesting. Booking trips through the hotel in the lobby was very easy and cheaper than our tour operator. Definatly will be going back to this place!

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Private  - 

Verified Purchaser

Marina Fiesta Resort and Spa: Amazing resort!!

The staff was incredibly friendly, the food was fantastic and there were so many options so you never get tired of the food. The service was great, in regards to catering to our drinks and meals. the front desk staff were so helpful in getting us room accommodations that we had requested. The resort was in a great location, close to the nightlife and markets. There are no complaints this resort made our vacation incredibly memorable!

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Kim montpas  - 

Verified Purchaser

Sheraton Buganvilias Puerto Vallarta Hotel: Amazing experience

The hotel is beautiful and clean. Food is amazing and the location is just perfect . The hotel had entertainment almost every night of the week and my overall experience was memorable . I would recommend this hotel to anyone . Perfect for family

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Private  - 

Verified Purchaser

Tropicana Hotel: Standard resort.

Grounds were nice and very clean place, dated rooms and bathrooms were a bit moldy. Don't buy the breakfast buffet style package...very bland tasteless. Pleanty if great local places to have a great breakfast for cheap prices. Hotel policy does not allow any guests up to your room so you can't invite your friends to enjoy a drink on your balcony.

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Gerry  - 

Verified Purchaser

Canto Del Sol: The BEST

Our rooms were great, clean with T.V and a safe for valuables, ladies looking after the rooms were very fussy. The three restaurants were clean and the food excellent. The buffet food was very good and plentiful. The large patio area was very clean also and the servers fast and very efficient. The hotel staff was very friendly, helpful &:courteous. Was our second visit and plan to again

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