Grand Lido Negril: Amazing Hotel and Lovely staff

We had a wonderful vacation at this hotel. It was our first trip to Jamaica and great staff of Grand Lido made it unforgettable for us. Thanks to Kimberly, Orane, Betina, Tiana and our great butlers. love you guys.

Riu Palace Tropical Bay: Amazing Resort!!!

This resort easily has the BEST beach in the area! The water is incredibly clear with absolutely no seagrass anywhere (further down the beach in both directions, we saw some, but nothing at this resort) The grounds are immaculate, the rooms very clean, the food is excellent, and all the staff are super friendly. (I just wish they didn’t have to wear masks all the time, so we could see their friendly smiles!) There is not a single thing I would complain about. Easily the best resort we’ve [... read more] been to in all our travels!

Couples Negril: Repeat Visitors

We absolutely love this resort (3RD TIME) and will be returning next year. The food is always amazing and the service can't be beat. Most everything is included in the price and being a smaller resort, you don't have to content with crowding (you don't have reserve your chair!) Once discovered, most people return time and time again. The Couples rewards are a nice bonus.

Ocean Eden Bay: Great Resort. Music Too Loud

We stayed at the Ocean Eden Bay resort from Feb 04-11/22. The rooms were amazing with the swim up pool. Food was amazing. Just the music was constant. At the beach, around the pool and at night. Loud and total unnecessary.

Bahia Principe Escape Runaway Bay: Clean Resort but Not Worth the Extra Cost for the Luxury Side

We booked the Bahia Principe Luxury side thinking that it would be better during Covid. What a disappointment! No social distancing at the pool with lounge chairs and people and the beach. We spent our week on the Grand Side (family side). Less people and social distancing was observed on that side. It's our 2nd time at that resort and not disappointed with the cleanliness and the maintenance of the grounds. We've picked this resort because you get a beautiful view of the ocean from your r [... read more]oom and the beach.

Riu Montego Bay: Riu Montego Bay

The entertainment/entertainers were awesome. This is definitely a busy, activity filled, louder, party hotel. The rooms are great, they’ve been updated- the pictures do not make them justice. The food is good. It’s not the best I’ve ever had but in terms of resort food, it is good. The service is incredible. Some of the best I’ve had. Several pool options, I would’ve given pools alone a 5 star. Waterpark is amazing. The beach is underwhelming. It’s quite small and the view is obstruc [... read more]ted by the Sandals resort and rocks. The hotel is less than 15 min from the airport. COVID restrictions in effect. Clean, safe, fun! I will be going back.

Riu Palace Tropical Bay: Incredible beach

We spent 2 weeks at the Riu Palace Tropical Bay during Christmas and loved the resort. The staff were attentive and very friendly, it was a pleasure getting to know some of them. The pool area, restaurants and all the common areas were very clean. The food was also excellent. I can't wait to go back and would recommend the resort to anyone looking for a quieter family resort.

Bahia Principe Escape Runaway Bay: BEST RESORT! TripCentral is TERRIBLE!

Hotel and services from the Bahia Staff was unmatched in quality! The only problems we EVER had were with TRIP CENTRAL BEING THE WORST! Highly recommend the hotel but DON’T book through trip central.

Bahia Principe Explore Jamaica: Worst hotel

I paid so much for this trip , but honestly wasn’t worth the hype . Management was all over the place nothing was correct or on time starting from our rooms, covid results and room service. Made at wait 3 hours long to check in , which everyone was so tired for the flight and hot . Called until old times for towels no one had brought up

Royalton Hideaway Blue Waters: Terrible

This hotel was a huge disappointment. We have been to Jamaica many times and this place does not live up to Jamaican standards. The food was low grade and tasteless not to mention I got food poisoning on the 4th day. The beach and pool area is nice but they don’t clean the pools properly. My daughter got pink eye and an ear infection from the kiddie pool. The Diamond club is a joke and really means nothing. Not worth the price at all. There are much better places to stay in Jamaica, don’t w [... read more]aste you money here.

Bahia Principe Escape Runaway Bay: Second Visit and still Amazing

There is a major reasons why we came back to this hotel. They have an amazing team working there. The entertainment team Trudy, Alex , Michael and Lady T. Such a wonder bunch of people chosen to keep us entertained daily. Kobe, our butler who went behind the call of duty to meet all of our needs. Carmen our housekeeper was wonderful and pleasant. She did an excellent job cleaning our room. Edmond at the pool bar always remember what I wanted and did it with a smile. Amazing thank you [... read more]. What can I say, Carlyle at the lobby bar made our evenings joyful. His energy was welcoming. Thank you so much. Special thanks to Rudolph bar supervisor. You all were amazing and make our trip memorable. We will be back soon.

Riu Ocho Rios: Great Resort

We recently returned from Riu Ocho Rios! We had an amazing time for the most part at this hotel. The properties size(large and sprawling,) lack of ease with placement of elevators and placement of restaurants was difficult. Also food not being replenished at the buffet was at times an issue. Go early to eat or you may be disappointed! Quality of food was great just not a lot of it at certain times! If you have any physical challenges this is perhaps not the hotel for you. It is very large! Ge [... read more]tting results from Covid tests were a challenge for some. Results promised within 48 hrs did not always happen, some not receiving results a few hours before their flight. Service was great, people friendly and ocean was gorgeous! All in all we met some amazing people, made new friends and had a blast on this holiday!

Couples Sans Souci: Beautiful resort!

This was our second time @ CSS in the last couple of years. The grounds are very tropical, basically situated in a jungle! Groundskeepers were always maintaining them. The food at all the restaurants is 5*, and the staff are very friendly and efficient. Our room was always cleaned and tidied up in a timely manner. The staff always wore face masks due to Covid-19, but we felt very safe at all times. We hope to be back in December 2022!

Iberostar Selection Rose Hall Suites: Great time away…

Resort was beautiful, well staffed and food was delicious in both the buffet and other restaurants. The resort did a good job of balancing guest safety during Covid with the freedoms of resort fun. They had on site testing which was simple to book and results were back in 24 hours for our return trip home to Canada. Activity team was fun and welcoming with lots of activities for people of all ages.

Riu Negril: Very nice

Nice resort..staff is very friendly and kind and prompt. Relaxing stay vacation. Had a good time at this resort . The food options could be better. Would recommend this resort to anyone looking for a quiet place to relax.

Excellence Oyster Bay: Best resort EVER!!!!!!

My husband and I travel at least 4 or 5 times a year to different all-inclusive resorts. The Excellence Oyster Bay EOB has now become one of our favorites and was even better than our trip to EPM. Our previous trip to the EEC in October of 2021, left us feeling like Covid had taken the shine off of travel. We were disappointed with the service received as well as supply issues. Staff were not friendly or very accommodating. We were concerned that our trip in December to EOB would be a r [... read more]epeat. Boy were we wrong. The service at EOB is outstanding. They were so friendly and accommodating of our every need. I cant say enough about how amazing everyone was. Any issues that arose were dealt with quickly and they would follow up to ensure the problem didnt reoccur. We have never felt so pampered as we did at EOB. Did they run out of things ie mint for the mojito - yes. But they would try and come up with a delicious alternative for you. When the mint came in, you would be suddenly surprised with a mojito being delivered (without asking) to let you know they had some. Everyone went above and beyond to make this trip fabulous. I cant say enough about the staff. Even the gardeners and the security would stop and chat with you and ask how your day was going. We spent our days in the Excellent Club Pool at Magna. Danielle made sure we were well taken care of as did all the staff at The Excellence Club. The bartender at Magna was superb!!!! I am so sad that I lost my note with the names of people that went above and beyond as they were truly so spectacular they deserve recognition. Mosquitoes were bad. There are mixed comments on this issue. They fog everyday and we never had an issue anywhere at the resort except when we sat outside on the deck of our room. We had a private pool with a large deck and I think the issue maybe that the mosquitoes live in the dampness under the deck. I got eaten alive and I wouldn't use the deck. Also the pool was very cold. I personally wouldn't spend the money on an upgraded room. Take the basic room and upgrade to the Excellence Club - it was worth it. We also noted the rooms are very damp and would recommend damprid (as noted in other peoples post - but we have never used this as other resorts). We loved this resort. It was our favorite of all of the Excellence All-inclusive Resorts and we will be back.

Riu Reggae: Good Place for a Party

We were to the Riu Reggae in December 2021. This is a great place to go if you want to have a fun vacation. Always lots of music, the entertainment crew is lovely and want to engage you. If you are looking for any peace, this is not the place for you. There is no escaping *constant* noise. From 10am onwards, music plays constantly at the pools and the entertainment crew is hosting games. Even constant noise in the hallways with doors slamming and voices carried in the hallways. The b [... read more]each was pretty disappointing - it is small and lots of seaweed. The only guaranteed shade on the beach is in the smoking section as it gets shade from trees and the building. The rest is covered with palm trees only so not reliable for shade. The hotel is very clean - they are constantly cleaning. COVID protocols were followed - hand sanitizer, masks, etc. The hotel tries to do a good job with it but the patrons need to respect the protocols to really make it work. The team working there is amazing. Incredibly nice and hardworking people. The food was excellent. We only went to the Italian a la carte - again, so noisy that it was hard to enjoy the atmosphere. The food at the buffet was so good that we didn't feel the need to go to the other a la cartes. If you want activity and vibrancy, I think you would enjoy this. If you want to escape noise and have some peace, this is not the place for you.

Couples Sans Souci: Wonderful, peaceful resort

Beautiful resort. This is the second time we have been here. We have been to quite a few all-inclusive resorts over the years, and this is the only one we have chosen to return to. Excellent and friendly service and beautiful grounds. We stayed in a beach front room which are the most up to date (A and B block). Beach is small but no difficulty getting lounge chairs in sun or shade. No beach vendors to contend with. Three very nice pools and two hot tubs on the grounds. Their NO TIPPING policy i [... read more]s a huge reason we love this resort - it is truly all inclusive with no need to carry around American money and no favouritism among the staff. It felt very safe during COVID - the staff all wears masks and the guests all wear masks inside any buildings/restaurants. Hands are sanitized and a glove provided at buffets. A lot of the staff are vaccinated. COVID PCR tests provided free of charge on the resort as required to return to Canada. All very well organized.

Bahia Principe Escape Runaway Bay: Fantastic Resort

A beautiful resort with impeccable grounds. Excellent food options even during COVID. A la carte selections reduced due to lower bookings but still offering the quantity of reservations available according to booking. Great staff always available to entertain, take care of your wishes and assist to make your stay amazing. Rooms are large and mini bar stocked daily with additional on request. We stayed in the Luxury side and it was well worth the upgrade. On site Covid-19 testing was availab [... read more]le at 75 US$ pp. Many beach areas for a quiet beach day. Lots of great entertainment options every day. Washrooms; restaurants, grounds and rooms all well maintained and clean. Plus it was so nice to be at a resort with a policy to ban the holding of sun loungers by placing towels on to “save” … we never went for searching for an available lounger. I highly recommend this resort as a 4.5 star at 4 star price,

Royalton Hideaway Blue Waters: Exceptional holiday

Our holiday started off amazing with private check in and introduction to one of our two butlers Shawn then Ardley . I have never met two more respectful and professional gentlemen . Our rooms were clean and were kept clean everyday moving forward . We visited for my daughters birthday so both Ardley and Shawn ensured it was a special celebration . All our dinners were booked by the butlers and if we wanted certain lunches they were brought right to us wherever we were . The private diamond [... read more] beach has comfy chairs but we mostly stayed entertained at the adult pool and were treated like queens by Vinessa , Marvin,Sean and Gabriel bringing us drinks and maxwell , Anthony and Romaine making excellent cocktails . Our friendly friend Tatianna at the towel centre made of day with her genuine friendly smile and stories . On our first morning we went to the Taj for breakfast and were looking so forward to ackee and salt fish but it was not available so we just went with something else but we were pleasantly brought our choice breakfast ackee by Karma , this started our holiday with such a warm welcoming jester . We went to all restaurants so our favourite was Calypso and least Italian . Our last night we received a special gift from Ardley with him singing and playing the guitar for us … such a beautiful ending . COVID protocols all in place with temperature checks and sanitizing of all prior to entering food areas , made us feel at ease . COVID test done without problems but had to search out our results just prior to boarding bus back to airport, this created a bit of stress which in end did not allow us to properly say our goodbyes to all that made our holidays so memorable and perfect . I am actually booked to go to different country first week of Jan but wanted to change and come right back to the Royalton white sands . I should of did change while still there when it was available because on my return I tried snd now hotel is fully booked . I have decided to wait till available to return until then I have cancel other trip . Want to return to bring some special gifts for so many amazing staff . Need to note never did we feel unsafe or annoyed for sakes or tipping . We did tip and it was so appreciated but never expected which was so refreshing . I have been coming to Jamaica for over 20 years and stayed in many resorts and I have to say this was the best one to date now !!! Good, drinks, staff , grounds and rooms exceptional . Entertainment team during day very happy and fun Thanks for the memories … we will be returning as soon as possible