Catalonia Royal Tulum: Wonderful

The room was great, grounds beautiful. Staff are so friendly and helpful. They are also knowledgeable and attentive to food allergies. The beach is seaweed and rock free and the pool activities were great.

Barcelo Maya Tropical: Great Resort

The hotel is beautiful kept super clean and the staff are so friendly. The downside is there is not much to do at night. Night club opens late and the piano bar is only for an hour! The rooms are damp and a bit smelly! The beds are super comfy! Bring your snorkel gear. There are plenty of fish and sea turtles to be seen.

Ocean Coral and Turquesa: Okay resort

The rooms were clean but outdated. Water pressure was low and couldn’t get the right water temperature. It kept getting scalding hot then turned cold. Food was okay but nothing to rave about. Staff were very friendly. Lots of sargassum but they tried to remove as much as they could daily

Barcelo Maya Tropical: Great Resort, pools & beaches are lovely

The grounds were great, very clean, staff very good. Food very good, lots of chooses. Great nightly entainment, and things to do. Only problem is I found it damp, could use a better hvac system, but otherwise had a great time.

Dreams Puerto Morelos Resort and Spa: Pleasantly surprised

We stayed at the Hyatt Ziva Riviera Cancun in January 2025. After reading a number of bad reviews I regretted our booking however, we were pleasantly surprised at how much we enjoyed this resort. Pro's-location is just 30 minutes from airport, hotel is a perfect size if you have small children or mobility issues, food was excellent, staff were some of the nicest we have encountered in all of our travel, pools were plentiful and they had good lounge chairs, you could get as many beach towels as  [... read more]you wanted, no bracelets required, no reservations required, good brand liquor including canadian whiskey, rooms were a very good size and beds were comfortable, plenty of drinks in the mini fridge, good nightly entertainment, check in and out very easy, Con's-beach is not the best. You can sit on it but because of erosion, it is small. All but main pool was cold and not enough umbrellas, they could use about 100 more around the resort pools. A pro was no reservations for restaurants but if it was full you had to stand in line, they need to get those vibrating pucks to let you know when a table is ready so you can go and sit by the bar while waiting. The road to the resort is ridiculously bad but has been for many many years. We found the dinner buffet very limited however the breakfast buffet was great. They have had some very bad reviews in the past and we could see that they took them seriously and have worked hard to fix those issues. I would not hesitate to recommend this resort.

Blue Bay Grand Esmeralda: Okay resort

Not enough beach chairs for half the resort at either pool. One bartender at each bar so the lines were ridiculous. Night entertainment was fun and kept the crowd happy. Coffee bar doesn't open until 10: 00 am. Huge resort with little to no shuttle services to the beach. So if you can't walk long distances forget this place.

Catalonia Royal Tulum: Couldn’t ask for a better resort

The Catalonia Royal Tulum Resort in Mexico provides a fantastic vacation location. The resort offers gorgeous beach with plenty of chairs. As it’s an all inclusive waitresses come around to ask you if you want something to drink. The buffet restaurant staff are absolutely the best. The pool bar offers any type of drink you want. I’ll be going back for sure.

Grand Palladium Kantenah: Extremely Disappointing

So many negatives: -5 hour transit time from plane landing to security, then luggage, then drive to hotel (only 45 mins). Hotel states to blame Air Transat, Air Transat says blame Trip Central. Even when trying to review with Trip Central they push blame advising me to call the local taxi company (a Mexican number). This entire package was suggested and supported (not) by Trip Central. -Terrible check in, 6 am flight to get to resort early and in addition to 5 hour transit time, the room w [... read more]as not ready until after 5 pm. -Impossible to book any restaurant. When a few were booked (after complaining and getting to top management), the food was poor. They wanted us to eat buffet all the time and never book a restaurant. -Many bars but line ups and only one bartender. All drinks highly watered down and poor. -Pushy for tips on every request to do anything. -Impossible to get around resort, rude drivers of shuttles on many occasions. -Can't swim in water. Poor. -9 of us went and never again with Trip Central, Air Transit or any Grand Palladium.

Blue Bay Grand Esmeralda: Good service/staff

Great staff and service. Food was good. Entertainment staff were great, but shows at night were too late of a start. Beach sucked, we went end of January/first of February, the beach water was super murky and was usually red or yellow flagged. Pool water always seemed kind of murky and gross as well, I ended up with swimmers ear on our second to last day. Rooms were alright minus the beds that were rock hard and could def use some tlc. Our second night there one of the ceiling fan blades fle [... read more]w off in the middle of the night and whacked the wall above the bed my kids were sleeping in. Thankfully it didn’t hit anyone. They fixed it by cutting off the broken part and glueing it back in which made the fan unusable, the whole thing would shake if you turned it on. My kids had a puking contest through the entire night halfway through our trip, we’re assuming it was something they ate, but that could happen anywhere. Lagoon 10 mins down the beach was gorgeous!

Bahia Principe Escape Sian Ka'an: best resort we ever stayed at!

Very clean and well staffed. Staff very friendly and accomodating. Food at a la cartes were amazing from beginning to end, buffets and snack bars well stock with an array of great food. Staff very approachable and appear content or happy at work. Trolley ran frequently, never a long wait. It had something for every one, quiet areas and more active area. We will definitely be coming back!

Bahia Principe Escape Sian Ka'an: Would Recommend

Can't think of anything to complain about! Loved having access to all of the resorts and the shuttle service was quick and often enough that it made frequenting each resort very convenient. The food was great, so were all of the employees.

Dreams Jade Resort and Spa: Amazing Resort

Our whole family of 13 adults thoroughly enjoyed our holiday. We loved not having to line up to reserve restaurants! The preferred lounge was wonderful. Restaurants were all good with favourites the French and Italian. Everything was spotless and of course our waiters were all phenomenal! We also had a very spacious living room with double wooden doors into our bedroom in our room. We would all return to this resort in the future.

Barcelo Maya Tropical: Mostly great experience!

This is our second visit to Barcelo Maya. We loved the resort last year and decided to come back again this year. We had a nice stay but there were few issues as well. To start with the positives, the resort is very big and the grounds are beautiful. There are so many places to walk and yo get a feeling that you are in a small village rather than just a hotel. We love that it had so any amenities and there is always something to do. The rooms are spacious and kept clean. The food is pretty good  [... read more]and there are number of a la carte restaurants which are quite good. The beach is amazing. Probably one of the nicest beaches on the Mayan Riviera. In regards to what could be better, there was a lack of beach loungers and we had to wake up early in order to reserve a lounger. People, including ourselves, ended up dragging loungers from the pool area to the beach. Second, there is a lack of small spoons. We had to ask for one almost every meal. Easily remedied by buying more. And lastly, Barcelo Maya caters to families and elderly and this is one of the reason we enjoyed the resort and feel safe. However, this year there was a very large group (over 100) university students from Spain that arrived near the end of our stay. They were very loud all through the night and we didn't get any sleep that last 2 days. We called the reception to address the issue but nothing was done.

Royalton Splash Riviera Cancun: Noisy & Disappointing!

First the pluses: Very clean, well maintained and friendly staff. Knowing that this was a family resort, we expected lots of kids and their noise. However this was not the issue. The way the hotel was constructed, all the floors on the sides of the hotel were open all the way down to the lobby, with the noise carrying to every floor. The lobby was open and very breezy, with limited seating. The Diamond Club appeared to be flaunted, with their amenities & private pools, while there was only one p [... read more]ool for the rest of us. None Diamond Club people had balconies with no privacy & cheap uncomfortable chairs. At each end of the pool (not including the kids area) and the middle, there was music playing constantly. In the afternoon, a huge speaker was brought out and we were subjected to even louder music (which would have been pleasant had it not been booming). Acoustics were very poor throughout - the lobby, the theatre and even Rio Restaurant which had excellent food and service but was noisy with only 3 tables of people. The food in general was disappointing. No fresh pasta or stir fry at the buffet. The food at Grazi, the Italian restaurant was particularly bad. None of the four of us, who each ordered different meals, could eat much of it. Guest Services left my bag unattended & visible when they promised someone would be there to look after it. There is no door on the bathroom! Separate shower and toilet but no privacy to dress etc. plus it was cold stepping out of the shower. Signage on the resort indicated that it was 100% non smoking, yet there were several smoking sections we had to pass through.

Bahia Principe Explore Coba: Good time!

Hotel was safe enjoyable clean well staffed. Travelled on my own and felt comfortable. The gym is great. Food was super tasty and lots of variety. Staff are welcoming helpful and many staff makes for great service. The beach is nice. Wish could use the space with Akumal but did find a lounge chair every day. Space to have quiet beach time and there’s space where children were playing. Beach was clean and bar staff prompt service. The shuttle to the beach was easy to catch. The pool without the c [... read more]hildren’s water park was peaceful. Wish they had live music every night that would help make the evenings/night time more fun.

Riu Palace Mexico: Our RIU Palace Mexico review

To start, we always stay at RIU's, in different countries. This stay at RIU Palace Mexico we booked the Superior Junior Suites and was worth the bit of extra money for the great view. The room was so clean and spacious. These rooms are like an open concept where you can view the bathroom from the bed which isn't ideal for privacy but our particular room had a curtain divider (which you can tell had been later added). That was nice. Time from airport to resort: From the time the plane land [... read more]ed, collected luggage/customs, waited for the bus/van and arrived at the resort was 2.5 hours. The drive from the airport to the resort is a little over an hour. tip: Make sure you take a washroom break at the airport before you go outside to wait for the bus/van. Things we liked: bottled/can beer and pop in all the restaurants and bars. The grounds were spotless, staff friendly, our room was very clean, bed comfortable, balcony was a great place to relax and with a nice view. Food was plentiful and many choices even for a non-meat eater like myself. We were up and out by 6:30am to get beach chairs saved if we wanted a particular spot. The staff everywhere at this resort were wonderful! The beach was clean other than the seaweed days. The red flag was up the whole week so very large waves. We walked to a wee small market outside one day which is 5 minutes from the resort, the normal souviner stuff. Things that we were not so happy about. The nighttime entertainment was just "ok", nothing great but it passed the time. There was a piano player in the lobby most nights but he was way too loud and same old music each night. The resort bathrooms were awful, not always clean and well they stunk as it's quite humid maybe leaving the doors opened would help. There is only one bathroom for all people at the beach and the pools so there is always a lineup. The pools were just ok so spent our time at the beach instead. We attended the Neon party one night at the RIU Tequila (across the street) but there were so many people there we couldn't get into the theatre. Would we return to the RIU Palace Mexico again? Probably not, but nothing against the resort we just like trying different RIU's in different countries.

Blue Bay Grand Esmeralda: Good resort, but....

Overall we had a good time in the resort. We enjoyed the beach, room, pool area and grounds. Food and drinks were decent. Entertainment and service were okey. It would not take much to take this place from okey to very good, but it seems like the resort is focused more on Members Club- Circle One clients than regular clients, which probably make 90-95% of the profits for this resort. It was very disappointing to hear that lack of beach and pool chairs was a selling point to attract more people t [... read more]o join the privileged club. "If you join the club you don't have to worry about not having a lounge chair on the beach, regular people have to get up early to be able to have a chair, for you its always available." This is not right, every paying client should have access to a comfortable lounger to enjoy the beach or pool. Yes, we had to wake up early to reserve chairs and could not relax and sleep in. So many people had to lay on the sand , or they just walked away from the beach upset, because there was not enough chairs. Management needs to look after all customers, not only privileged club members. For that reason I will not recommend this resort to family or friends.

El Dorado Seaside Suites: Excellent value for money! Some improvement recommended.

Clean rooms and excellent service. Great private beach with no sargassum. Best wifi coverage I have ever experienced Need to improve prepared foods at most restaurants. Suggest having free coconut days and providing an all Day cafe with snacks.

Bahia Principe Explore Akumal: Our Favourite

The resort was fantastic, food was great, staff was polite and helpful, grounds were immaculate. Room was comfortable, beach was the best we’ve had in Mexico. Golf course on the property. We will be going back next year.

Bahia Principe Explore Akumal: Bahia Principe Luxury Akumel

We have stayed at a lot of all inclusives and we definitely rate this one as best one we have ever stayed at. We were in adult section of adult luxury Akumel. Check in was our first impression of great service, grounds and pools were beautiful, staff were amazing, very accommodating and helpful, trolleys readily available for rides, buffets had good selection and a la carte restaurants had amazing food! We will be back to this resort as we loved it!