Barcelo Maya Riviera: Wow! Beautiful Hotel and gorgeous location.

The Barcelo Riviera Maya was stunning! Modern, extremely clean and very spacious. It has only been opened a few months and it is well on it’s way of getting everything just right. Definitely upgrade to the Oceanfront Rooms. However unless you plan to party late in to the hours request a room that is further away from the Music Bar and Front Lobby. Although it was almost soundproof when we closed the sliding door the rhythm of the music seemed to pound in the room a bit. We couldn’t sit out o [... read more]n our balcony and have a conversation. The Breakfast and Lunch Buffets were amazing offering anything you can imagine presented beautifully and was delicious! Staff was very attentive but at times were not quick with simple requests like tea when the self serve area was closed. There were 4 a la carte Restaurants for dinner dining, French, Mexican, Italian and Japanese. In order to not repeat we ventured to the Barcelo Restaurants in the 5 other Hotels and found the Barcelo Palace Brassiere Restaurant to be nice but noisy with a lot of young children. Did not like any of the others. The drinks served at the bars were great; you had several brand choices of each liquor. Disappointing was the wine selection with only one very poor quality Spanish wine being offered. Additional selections were available at a cost of approximately $100.US per bottle, at an all inclusive? Three times we were told that a complimentary bottle of wine was going to be sent to our room for various inconvenience situations we encountered and never did they show up. The drive from the Airport was long and some complimentary refreshments should have been served on the ride to the Hotel. In fact the same should have applied on the plane. All inclusive should be just that!! It is a Conference Hotel so it does lack that true tropical feel but once you see the ocean and the palm tree setting of the beach you know you are in Paradise!

Barcelo Maya Riviera: Great resort!

Resort was immaculate and not overly busy while we were there. There was no fighting for chairs either at the pool or beach. Great staff. Food was fantastic! Could have used some more upbeat music at the Music Bar earlier than 3:00pm but other than that no complaints!

Barcelo Bavaro Palace: Great Resort

It exceeded our expectations. Lots of things to do. A variety of great spots to eat, a 24 hour sports bar. The beach and pools had great variety. Could swim in the ocean even on the windy days with reef as protection. We would be great for those with kids with the water park. We would definitely recommend it!

Barcelo Bavaro Beach: The Best All Inclusive!

Loved the beach, food ,service and especially the staff... Had a minor issue in our room that was taken care of promptly and even checked with us the next day to make sure all was okay. Had a Surprise Birthday Banner and cake in our room upon arrival that was arranged by a friend in our group.

Barcelo Bavaro Palace: Well Maintained Resort

This Is a very good resort to stay at, it's always being cleaned/tidy, staff are helpful and kind, food was very good, and there is a lot to do if you don't want to just relax at the clear blue beach or 4 pools.

Barcelo Bavaro Beach: Very good resort

This was our second time staying at this resort and still great with a few small problems which were looked after right away. The food was still very good with a large selection every day. The grounds were immaculate.

Occidental Costa Cancun: Great Location

The food was excellent at the buffet and the a-la-cartes. Waiter Philipe at the buffet was very attentive. Room was very clean and our mini bar was restocked daily with beer bottled water, chocolate bars and peanuts.

Barcelo Bavaro Beach: Second time visiting, just as we remembered.....AWESOME!

It was exactly if not better than we remembered from our trip in December 2017. This resort has to have the best staff of any that we have visited. The food is great, rooms were fabulous (especially the beds) and drinks plentiful. The staff is outstanding in every area that you visit. The ones in the restaurant are attentive, the activity staff friendly and the bar staff there when you need them. I have never been to a resort where everyone seems to have a smile on their face and want to ma [... read more]ke your vacation the best ever. The airport transfer is about 15 minutes away...another selling point. Beautiful golf course attached which is challenging to most. Will we go back...… definitely!

Allegro Cozumel: Won’t go back

This trip was exactly what we needed for my husband, myself and our newest addition, our 2 month old daughter. We loved the beach, sun and diving. We will however not be back ever again as the food was atrocious. We didn’t starve or get sick, but it really was pretty bad. The only thing to eat at lunch was (cold) burgers and wedges/fries. Salad was pretty good. That’s it! The other schlopp was awful. Coffee machine constantly broken. And far far too many people needing to eat In one place. T [... read more]he drinks however were fantastic. We arrived at the resort around 11 am big no rooms would be ready until 3! None, zero. There is no where else in the resort with AC. So our 2 month old started overheating by 1pm. No room available. They had a small office space they allowed us to sit in that had ac. Finally at 3 the front staff allowed us to be the first to recieve our room. Still had to wait an hour for the crib to be delivered and finally our baby could lie down for a nap at 4pm (we left our house at 1am for the flight). Air canada was disappointing, on the way home they only came around with drinks during times of turbulence, and refused to serve hot drinks because of it. Then we arrived in Canada and did not get any information on where to pick up our stroller and car seat. We found an air canada rep who told us to take an elevator up and wait. We did. Someone (luckily) noticed our stroller and other people’s walkers on the empty elevator, the doors opened with our expensive equipment but no air canada staff to unload!!! Horrible. No one let us know anything about coronavirus recommendations. So we of course stopped to eat/use the bathroom on the way home not knowing the government had asked us to self quarantine until late that night! Yikes.

Barcelo Maya Colonial: Very Busy Resort

We were one of the first vacationers in 1999 when the first Barcelo opened on the Mayan Riviera, so we thought we would revisit, we usually vacation in Puerto Vallarta. It is now 6 resorts in a row and is very busy! Transport from the airport took approximately an hour. Check-in was fast and front desk employees were very helpful and always courteous. We were assigned a room very close to everything which we loved. The room was spacious and kept clean daily, some days though it was not cleaned t [... read more]ill 5. I actually had to go to the front desk and ask for it to be cleaned, we weren't impressed with that. We ran out of shower gel and it was not filled. We booked our a la cartes on arrival and at the same desk had our internet connection established, there is a cost for that, again, not impressed. The first 3 nights we ate supper at the A La Cartes and found them not to be what we like so the rest of our stay we ate at the buffet. There was always lots of food with a good selection, some nights better than others. I had one night that I was sick to my stomach, I assumed it was food poisoning because after my stomach was emptied I felt fine and got up the next day feeling O.K.You definitely will not go hungry, just be careful of what you eat. The only thing we did not like was that the buffet was very busy, we quickly learned for all meals to go early to beat the crowd. We spent most of our days on the beach, most days it was very windy, some days with sand blowing in our faces. The water was lovely and warm to swim in, you just have to watch where you enter as there are a lot of rocks. There were always loungers to be found there, the pools were a different matter, loungers were being saved the night before with people's towels and very crowded so we avoided them. There is a lot of things to do if you don't like staying on the beach like us. They have a bowling alley, small skating rink, mini-golf, go-carts, zip-lining, casino, shopping, and many off-resort excursions. If you like to be active on your holiday or have children you will really enjoy this resort. We found being an older couple that it was way too busy for us. With that being said we still had a good holiday.

Barcelo Bavaro Palace: Fine resort

Fourth time enjoying the Barcelo Palace.Well maintained, and clean. Rooms are very nice especially building 5 & 6.Never a problem finding a private spot even though it is a very large complex.Pete Dye Golf Course is well maintained and fun to play.Good variety of holes. Staff is friendly and hard working.

Barcelo Bavaro Palace: Great resort

The Barcelo resort complex is very large,but as it is spread along the beach,(it takes about 20 minutes to walk along the beach from one side to the other) there is no feeling of crowding,and never a problem of finding a lounge. The rooms,public areas,grounds, pools,and amenities are very clean and very well maintained.Staff are friendly and helpful. Good variety of specialty restaurants.Steakhouse,Italian,Japanese,and French are tops.Large buffet with good variety of North American and Island [... read more] dishes.Plenty of polite,friendly wait staff. Would return.

Barcelo Maya Palace: Awesome vacation

Hotel was great, lots to do, beautiful pools and great beaches. The food was amazing and the service was great. The rooms are fine - nice and clean - but not on a par with the rest of the resort. Staff were great. Most amenities were included, there weren’t a huge number of things you had to pay out of pocket for.

Barcelo Bavaro Beach: Beautiful Resort

This resort is amazing an adults only, 20 mins from airport. The king bedroom was really spacious with a huge California King bed. They had a wicker table and chairs. Fridge was stocked daily with 2 water and pop. Snacks were left in cabinet. The staff kept everything really clean. Our room was 5 min walk to pool and beach. The beach and pool could be seen from our balcony. Lots of food choices even vegan in the buffet restaurant. There were 2 other restaurants on site one by reservation only.  [... read more]Pool was refreshing, there was jacuzzi in the middle and 4 massage showers, lots of seating and a bar at one end. You could walk to the beach from the pool area. Beach was a white powder. Very peaceful for going on walks around resort. Peacocks walked around resort and on the walking paths. Tripcentral was great recommending this resort. We will definitely return again.

Royal Hideaway Playacar: Third time at this resort, only one complaint

This was our third time staying at the Royal Hideaway Playacar (we've gone each February for the past 3 years). The food, drinks, rooms, grounds, and staff are all amazing, and the resort has such a charming, intimate feel to it because it is so small (about 200 rooms). My only complaint is about the canvas sun shades/canopies on the beach. This hotel is distinct because it has one of these for each set of chairs on the beach (most other resorts don't have this). When we first came here in Febru [... read more]ary 2018, every single set of chairs on the beech had one. When we returned in February 2019 we noticed that some of the canopies were not in working order and had not been replaced, and some chairs were missing canopies altogether. On our recent return trip in February 2020, I was shocked that there were hardly any canopies at all. I estimate that only 20% of the chairs had them, which meant you needed to get up before the sun to reserve your chairs on the beach if you wanted one. This luxury resort is doing itself a disservice by not replacing the canopies. We want to return in February 2021, but I'm worried that there will be no canopies on the beach at all. In order to enjoy a relaxing and comfortable day at the beach, there has to be shade options for every chair.

Allegro Playacar: Great time!

Lovely resort, well kept grounds, good food and excellent staff. The room was modern and fresh and the beds very comfortable. Restocking the water, coffee and fridge were a bit inconsistent. If someone had mobility issues they may find the stairs to the upper units and the walk down to the beach a bit of a challenge - slight slope heading toward the pools and beach. Would certainly travel back to the Allegro.

Barcelo Maya Colonial: Nice resort

Well kept grounds. Friendly staff. We were a bit disappointed with the beach. There is no shade. Tall skinny palm trees don't provide any shade. Therefore we would park our stuff by the pools where the shade is minimal and walk to beach to swim. Why are there no palapas? I have never been to a resort with no palapas.

Occidental Caribe: A great Resort

The hotel area is clean the food was great the rooms were usually clean quite well the staff were polite the people who work the pool bar are always fun exciting entertainment at night was great in the hall and the entertainment by the bar was always fun to watch like watching the karaoke overall it was a great Resort

Barcelo Gran Faro Los Cabos: Beautiful clean well maintained Resort.

I loved the resort it is very clean grounds well maintained. Just lovely. The people that served us were friendly and willing to do what ever there could to make your stay pleasant. The food was wonderful all kinds of varieties at the buffets . If you wanted to you could go for a walk off the resort, and feel safe. . Out side of the resort, was so clean and the streets and gardens very well maintained . I loved it here and would recommend this resort and area to anyone .. a five sta [... read more]r I would give it. Loved it

Barcelo Maya Colonial: Top Notch Resort

My wife,Diane and I thoroughly enjoyed our stay of 10 days at Barcelo Colonial. Beautiful, long beach with many pools and lots of chairs. We enjoyed good food at the buffet and two of the three a la carte Restaurants. .. Not the seafood as we were pushed to buy expensive wine and were rushed.. The Japanese and Italian were excellent! Eight of 10 days were sunny and hot. On the two cooler, cloudy days we were able to find many things to do besides shopping (there are a lot of shops) There are t [... read more]wo large theatres where we enjoyed several performances, a dolphin show and several other activities both inside and out that could be enjoyed by a wide range of ages.We would place this resort at the top of our list of several resorts we visited .