Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Private  - 

Verified Purchaser

Melia Marina Varadero: The worst resort ever

This resort is suck a scam. We arrived at 1pm after a long flight, been up since 8am, when we are at the hotel, they told us we had to wait til 4pm to check in to the room since they have no rooms available, food was trash, flies are everywhere, hotel management was very rude, lots of rude staff, they were trying to harassing me, just because I bought a friend with me, she came to visit me in my room, however, they refused to let her come visit me, even though I already paid for the room, they w [... read more]

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Doug  - 

Verified Purchaser

Resonance Blu Varadero: Memories Varadero Resort - Our Experience

This resort is gorgeous and extremely well maintained, the beach is beautiful and the staff is wonderful. Special staff I had met were Annabel at the egg station and the other women, Lisbety at the beach bar and Adrian of the diamond club who helped me with any issues I may have had. The resort during our stay was experiencing major supply issues with food and alcohol which was not the fault of the resort. The only negative things I can say about the resort is that the 24hr snack bar was n [... read more]

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Amyy91  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Mediocre resort

This hotel was nice and big but wasn’t very clean and there was mold everywhere. The rooms were damp and the bed and everything else was always damp. And the towels always smelt bad. The food was pretty decent considering it was Cuba. And the coffee was amazing. The staff was super friendly and very good at their job, always went above and beyond to help out. The lobby bar closes very early at 10pm. Wish it was open a little later. There is a 24hr snack bar though. Other than the show there is n [... read more]

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Anita  - 

Verified Purchaser

Barcelo Solymar: Hotel review

We did not have a pleasant experience with the hotel, the room smelled moldy and the bed sheets were very old and stained, they provided only two towels for showers, no hand or face towels at all, this hotel is in very good location with beautiful beaches that needs renovation badly, the food also was bad, plates were not clean , low quality service, not following hygiene, no fruits or choice of drinks. as other guest said I also will not travel Cuba again. Very poor condition all over after Co [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great Time

I was impressed by the amount of shows and entertainment the resort featured. On top of a nightly show, bands showed up at restaurants and at the pool, so there was always some pleasant surprises. There were some food shortages, but I was satisfied with our meals given the expectations one usually has for Cuba. Beautiful beach and very friendly staff - it truly was 10 days of Paradise.

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Sherry B.  - 

Verified Purchaser

Melia Las Americas: Absolutely amazing!

This was our first trip to Cuba, and it won't be our last. Melia las americas was absolutely beautiful. We stayed in the level bungalows with a beautiful garden view, but of course you could still see the ocean. The room was amazing, 2 floors, 2 balconies, one on each level. The staff were very friendly and the food was very good. We had no shortages of anything. They had live entertainment which was great, the band was super. We were there for one week from October 15 to the 22nd, 2023.  [... read more]

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Private  - 

Verified Purchaser

Grand Memories Varadero: 4 star hotel — 5 star experience

We stayed at Grand Memories Veradero Dec 31 to Jan 7 2024 and overall our experience was great. We read many negative reviews so had low expectations upon arrival and packed absolutely anything we would need. Arrival was bad and Check in was horrible and so slow. We arrived at midnight and everything was chaos and when we finally got to our room it was bad! We immediately went back to reception and was told we can change in the morning. We moved to a new room the next day and it was perfect. We  [... read more]

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Private  - 

Verified Purchaser

Blau Varadero: Excellent resort!

The hotel Blau is cozy with big spaces of restful areas, lobby and atrium. Rooms are clean, spacious with wide balconies. Room service was very good. There are several bars and restaurants with great service. Beach is excellent with amazing entertainment and animation team.

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Private  - 

Verified Purchaser

Playa Vista Azul: very clean--excellent staff--friendly

Grounds and public areas nice. Stayed in Premium room and area---well worth extra fee. Also ate all meals in a la carte---Coral and staff are excellent. Premium bartenders were very good. 1 oclock parties were fun.

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Michael  - 

Verified Purchaser

Hotel Tuxpan: Good resort

The hotel is good according to Cuban conditions. Service is really good, food is pretty good, clean beach and pool. The problem is location - you have to pay $10 for a taxi to go downtown, no shuttle from or to the hotel from the city.

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Jayne  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Iberostar Playa Alameda- somewhat ok feedback

The overall experience at this resort was ok with a few hiccups and inefficiencies as explain below : ( the restaurant associates, all the workers were amazingly friendly who provided great service though). 1. The internet service was horrible and they must do something about that to have repeat customers to this location 2. My wife only eats vege and fish but most of their vege dishes had bacon or pork bits in them that was not pleasant. They call talepia fish a seafood , That was a [... read more]

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@jac  - 

Verified Purchaser

Occidental Arenas Blancas: Resort is Ok but definitely not a 4 star rating by "world" standards

Beautiful beaches, wonderful people, majority were very congenial, one exception at the front, check in perhaps it was an "off" day for him. Food, considering the difficulties as expressed by the locals, it's difficult to be objective about the food but you do not get good value at the buffets or a la carte! Excelent fresh bread! Hard to get beach towels and bottled water in the room was very scarce! Wine is not available (looked like a few guests had taken their own) frequently run out of b [... read more]

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MattyBminustheB  - 

Verified Purchaser

Grand Memories Varadero: Good staff, poor management.

The grounds, pools and restaurants were all well maintained. The buffets were your typical random Cuban food (think hot dogs in tomato sauce), but there was always something you could find to fill your belly. Most of the food and soup in the buffet was cold which was strange. Interestingly it was brought out cold (cold, not room temp) and didn't get cold at the buffet. Do people really want to eat cold fish from the buffet? Plates and bowls were always dirty (old food, dirt, grease) so be carefu [... read more]

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Private  - 

Verified Purchaser

Starfish Jibacoa: Cuban vacation

The hotel where I stayed last November the 14th of the 28th was very nice the grounds were very nice the food was very good and the people that worked at the hotel and resort were excellent that's a beautiful Resort it's a three star but for a three-star you think it would be staying at a Forester but it was a good day and I'm hoping to go back again this April and the only way to acknowledge what I had you have to go there to find out for yourself I'd recommend it for a three-star anyway that's [... read more]

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Private  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: Amazing resort

The hotel is new and food is excellent per Cuban standard! Most staff are polite and the rooms are kept clean! You just have to wait a bit for drinks at night and most of the cocktails a not that great!

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Private  - 

Verified Purchaser

Muthu Playa Varadero: Lovely resort

We were three people (3 beds) in one room 1419 on the fifth floor. The view of the pool and the ocean was amazing! The room is very pleasant, quite A/C, and a nice bathroom. Free internet worked in the room and on the beach. We were prepared for limited choice of food, but everything that we needed was there: eggs, fruit, veggies, rice. The entertainment was fun. The staff was helpful. The elevator didn't work for many days, but we took it as a wonderful opportunity to exercise. Nice pool, sna [... read more]

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Private  - 

Verified Purchaser

Hotel Villa Cuba: A decent resort

Our travel agent asked us if we were ok with a more budget friendly resort. We have been to Cuba many times so we weren’t really worried about a budget resort. Yes the hotel is on the older side but it wasnt too bad. We were warned about all the shortages but we didn’t find to many issues with that. Food was great. The normal options fish shrimp chicken pork rice and pasta. Staff was very friendly. Beach was great, much better than how cold the pool was. Resort was more on the quiet side so we w [... read more]

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Tired looking resort

We stayed here five years ago and had a good experience so we thought we would go again. Unfortunately the resort was rundown. Rooms didn’t lock. Mattress very old and lumpy. Food is just okay but we didn’t expect too much in that area. Definitely book the restaurants if you go for fresher food. After 3 when lunch closes at main buffet you only have the pool bar for limited fried foods. Pool was lovely and beach as always amazing.

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Private  - 

Verified Purchaser

Occidental Arenas Blancas: I'd Never ever go again. In fact Occidental I think it turned me off Cuba for good.

The Good - the beach, the pool, some (just a few) of the staff. The Bad - No coffee in the room. I brought my own but the coffee pot won't work and several trips to the desk with no results. The stage is right at the pool and right in front of the rooms, way to loud all the time so you can't relax at the bar or the pool. Yes it's Cuba a Spanish Colony but 90% of the games, entertainment and announcements in Spanish so no-one has a clue what they are saying. The Hotel is old. The rooms are [... read more]

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Private  - 

Verified Purchaser

Muthu Playa Varadero: i dont recommend this resort

I don't recommend this resort for now as it's very outdated (feels 1990's in most places with minor exceptions) and for now they are in full slow reconstruction/repairs.. so you would have no sleep at night at all (balconies doesn't close well and no noise isolation at all).. rooms are closing almost all very loudly and because of long corridors the echo sounds like explosions, bangs, etc... if you are less lucky you'll have disrespectful people screaming (even if they speak quite the interior p [... read more]

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