Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21819 Reviews)

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Private  - 

Verified Purchaser

Secrets Huatulco: Excellent staff, good food and amazing views!

My husband and I had a very enjoyable week at Secrets Huatulco during the Christmas holiday. We were happy with everything this resort had to offer. Staff were very friendly throughout the resort; they went above and beyond to make our stay pleasant. We ate at a different restaurant every night and the waiters were all excellent. For lunches, we mostly enjoyed delicious food in Castaways - special thanks to Marco and Antonio! We also visited CoCo Café almost daily where Olivia would make great [... read more]

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Private  - 

Verified Purchaser

Dreams Playa Mujeres Golf and Spa: Wonderful hotel!

It was a very pleasant experience. Overview the hotel is pretty nice. The room was comfy, food was delicious, we loved have a dinner in Mariz. The pools are amazing, we really enjoyed. If I come back again, will book the same hotel for sure!

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Private  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Beautiful vacation

We really enjoyed our stay at this resort. The staff are very friendly and helpful.The resort is very well maintained and the grounds are beautiful! We have two suggestions, one is to update the guest rooms as far as decor. They are vey clean! The other is to have more signs for the quiet area of the pool and to put one at the bar in that area. Too many loud abnoxious people would come to that area and wreck it for those trying to enjoy some quiet time.

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Feisal  - 

Verified Purchaser

Bahia Principe Explore Coba: Amazing Resort, wonderful Staff!

Everything was wonderful from the bus ride to the food to the rooms themselves, pools were very clean and service was amazing would definitely return to this resort.The only things that i would like to see improved are perhaps the wifi in the lobby as it gets quite slow and unusable at times, as well as booking restaurants for reservations and for Christmas. we spent full morning being told to go to different places of the resort to book our reservations. aside from this wonderful trip!

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Private  - 

Verified Purchaser

Riu Emerald Bay: Everything perfect

This was the third time we visited this resort and we love it. The beach is beautiful even though the water can be pretty rough at times. It is excellent for walking as is the street out front. The hotel itself and rooms are immaculate and so very clean. The staff go above and beyond to accommodate you. Jose and Pancho will look after you well in the Lobby Bar in the evening. The buffet food is excellent and we never tired of it even after two weeks. Our only negative comment is not in regard  [... read more]

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Buck  - 

Verified Purchaser

Riu Palace Las Americas: STELLER HOTEL

I would give this hotel a 5 star rating and here is why. first of all check in went so smoothly got the room we wanted and were welcomed with champagne. The room had everything you could ask for large bathroom double sinks walk in shower soap dispensers shampoo body wash fresh towels and robes. The room also boasts a stellar ocean view with mini bar king size bed which was very comfy, fridge fully stocked with water pop and beer. There was also a mini bar with four different kinds of liquors in  [... read more]

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Marsel  - 

Verified Purchaser

Riu Flamingos: Great stay

I loved the resort , people were so nice and friendly , activities were so fun , I loved the room and how it was always clean when I came in by the end of the night the only thing is I would’ve preferred better music and different food ,

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Rossandali  - 

Verified Purchaser

Bahia Principe Explore Akumal: Excellent Resort

Best resort we have been to. Pros: Enjoyed the adults only infinity pool with pool side service. Buffet had lots of options and good service. Good transportation to get around the resort and adjoining resorts. Excellent liquor selection and lots of tequila!! Evening entertainment was good. Sectioned off area of the ocean was good for a daily swim - keep it calm and clean. Cons: Room smelled musty, uncomfortable bed.

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Top notch resort!

The place was quite amazing, the best vacation spot that I have ever visited. Everything was done top notch and the service was very amazing. All the staff seemed to love their job and really seemed genuine. It was a huge resort but didn’t seem to be large. The a la Carte restaurants were excellent and the buffets were no exception. I have to go back again and visit this same resort.

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Private  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Incredible Getaway

Incredibly clean and all of the staff are very helpful and professional. We found a lot of the signage regarding restaurant hours or the location of the nightly show were incorrect and lead to a couple of minor disappointments, but definitely not a reason to not go. We enjoyed the beachside drink service and restaurant variety. The nightly shows were fairly entertaining (with a couple of terrible exceptions). Sensai was definitely our favourite dining experience, just make sure to snag a reserva [... read more]

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David Webb  - 

Verified Purchaser

Beloved Playa Mujeres by Excellence: Skip this property. Disrespectful!

Honestly my wife and I expected way more than what this expensive property offers in the way of genuine service and giving their patrons the feeling of appreciation. The smirks that the staff displayed while thinking the guest was not looking. But other guest were. The disrespectful comments in Spanish when the staff “thinks” that the guest does not speak their language. “lamentables” With the properties available in the region you would be better served to Skip this Property. [... read more]

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Private  - 

Verified Purchaser

Barcelo Puerto Vallarta: Great Time!

Pros: My husband I had a great time and enjoyed all the amenities of the hotel. The hotel was clean, staff very friendly. Our room was nice and comfortable and kept clean. Cons: Only problem is that I got sick on the last night of our vacation, so not sure if it was the ice in the drink or the food. Also be wary of being caught by timeshare selling at the airport when you arrive -we were delayed with the timeshare pitch and took a taxi to our hotel instead.

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Ginette  - 

Verified Purchaser

Riu Dunamar: Riu Dunamar Excellent!

The Riu Dunamar just opened. We were concerned it would not be really ready, but nicely surprised upon arrival. The check-in was quick and efficient. Our room faced the north side of the resort and we could partially see the ocean. The rooms were modern, the bed was really comfortable and the bathroom was a dream. The meals at the main dining room were very good. The salad bar offered a wide variety. There main dishes were very good and there was enough of a variety to still be interestin [... read more]

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Raffa  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Great resort

Nice pools, nice service, nice beach, nice food. Great pool entertainment team and lots of activities to do. For the price I paid it was quite a good resort. The pool stretches about 200 meters which is was nice. There was a diverse food selection. Would recommend the steakhouse.

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Private  - 

Verified Purchaser

Iberostar Waves Cozumel: Beautiful resort but smokey rooms and food poisoning an issue

Beach was nice. Snorkeling off the dock was the highlight. Food was good until I got food poisoning the 2nd to last day. Killed the rest of the trip. Beats pill was stolen form my bag at Mexico airport. Room smelt like smoke.

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Private  - 

Verified Purchaser

Hyatt Vivid Playa Del Carmen: Lovely hotel

The hotel property is quite large with multiple wings of the building connected to the lobby. The staff were friendly and attentive. The beach is very nice and there are numerous pools at they provide plenty of lounge chairs. The Caribbean water is clean though rough at times, there are some rocks, and jet skiers, etc. out further. Though one of the least expensive rooms, ours was quite large with Jacuzzi, bathroom with shower (two shower heads), sinks in bathroom and at end of room, safe, m [... read more]

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Zweinstock  - 

Verified Purchaser

Barcelo Maya Caribe: Great Stay

We've been here twice and this resort is fantastic (the whole complex). Food is decent but the beach and ocean are spectacular. You can snorkel right off the beach and see sea turtles, schools of fish, and some big guys too. Only downside is the lack of decent night time entertainment, but its certainly not a deal breaker. Resort is exceptionally clean and well kept. You won't regret coming here.

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Jetjockey  - 

Verified Purchaser

Iberostar Waves Cozumel: Run Down

It was our second time at the Iberostar Cozumel. I must and foremost praise the staff which was very friendly and helpful. Unfortunately the composting and sour smell was overwhelming. The area of the main lobby and main restaurant as well as the show theatre smelled so bad it was terrible. I was renting two rooms and room 2612 smelled like shit, pretty much like the composting site, which is not acceptable. The steak house was very good while the Mexican restaurant was disappointing. The beach  [... read more]

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Tylerfitz  - 

Verified Purchaser

Wyndham Alltra Playa del Carmen: Amazing staff

We were here with a group of girls at the end of November. I have to say the staff were amazing from the entertainment to the staff in the restaurants. Our room was renovated and very clean. We had an issue with our toilet and they kept sending someone until it was fixed. The food and the restaurants I found were really good. I have issues with certain foods and they made sure all my needs were met. They are renovating right now so we were diverted to differently areas for walking but once we g [... read more]

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Private  - 

Verified Purchaser

Samba Vallarta: Great time

It was our first time for being to the Samba Vallarta. We had a wonderful time. The staff are amazing, so kind, polite and helpful and always ready to greet you with a big friendly smile. It is a family resort, but the way the pools are designed, youngsters had their own area with little slides, etc. Perfect set up. The rooms are a little dated, but we found them to be clean and comfortable. The towels are not big, fluffy and sparkling white, but they were clean and to me that was  [... read more]

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