Iberostar Waves Quetzal: Outstanding Resort

This was our 3rd visit to the Iberostar Quetzal. We enjoyed this last visit just as much as our first. The food; amazing. The buffet is just as good as the al a cart restaurants. The grounds: impeccable. Jungle views, monkeys, peacocks, flamingos are just a few of the sights you will see. The beach: perfection. Soft, white sand and crystal blue water. We give this resort 5 stars; not only for the resort itself but for its staff.

Barcelo Maya Caribe: Lots to do for everyone

We have been to many All-Inclusive, as well as stayed off resort in Mexico and the Caribbean. This resort by far had the most comprehensive list of items to do, great snorkeling right of the beach, awesome children areas, bowling etc. There are a total of 5 resorts, which you have access to the facilities of 4, although most facilities are a copy of the others (just slightly different set up), it does mean you get a choice of the show at the theater for the night or the specials in the buffets.  [... read more]Over the 4 resorts the area is large, however on the resort you are staying it is not that far from room, to beach to lobby/buffet etc and as each resort has everything you don't need to travel far. The food would be the one let down, no one got sick, but it is sub-par come compared to other areas we have stayed (even Cuba). We would definitely go again - great service, no waiting for drinks, no having to save chairs, great beach

Grand Palladium Vallarta: Fantastic

Had a great time - paddle boarding, surfing, sailing, kayaking, beautiful paths, amazing shows, and dancing the night away, this place has it all. Food is great, the place is beautiful. Everyone was absolutely great - special mention to Carlos Yamazaki for being awesome all around and making the vacation memorable, Victor for making sure I had fun in the sun and the sea, Jesus for getting the party started, and Pepe for a great manicure. On the not so great side - the drink selection is  [... read more]huge and imaginative, but the house wine is terrible - although you can get bottles of decent stuff at reasonable rates. Housekeeping needs improvement- no clean towels for 2 days!! they eventually showed up but I was forced to complain. Overall all 3 of us had a blast even though we were all doing different things, and with all the exercise and stuff going on, we even lost a bit of weight, even with all the great food.

Bahia Principe Explore Coba: Average Resort with a Dolphin Prison

First I want to say if I knew this resort had a Dolphins on site in a small prison pool I would have never gone there. For that I will not recommend this resort. As for the other details. Overall I would say this is an average resort that doesn't have one thing that stands out. The beach wasn't bad. The pool was ok. But I would say the food was poor especially the vegetarian options. Goods: The shuttle service around the resort The Tulum side had the pool near the beach The fire  [... read more]show at the beach party The New Years eve show was done well Bads: This resort has a Dolphin pool on site. The size of the pool for Dolphins is smaller then the main pool for people. Release the Dolphins! Just for this I would not recommend this resort. Coba resort pool very far from the actual beach. Had to shuttle if you wanted to switch locations. A few rooms in our group had water leaking from the air conditioning. The vegetarian options at the buffet and a la carte were extremely limited. Keeping vegetarian and meat food and utensils separate was always an issue. Food was NEVER hot (in temperature). The food labels did not always match what was in the tray. Far from Playa Del Carmen (40 min drive - I already knew this) It was unclear on where the entertainment was always taking place. And the crew didn't go up and down the beach to notify people as they do in other resorts. The night show schedule changed frequently.

Decameron Los Cocos Guayabitos Ramada: Will not return!

Too far from airport. 1.5 hours on bus. Hotel is very old and in need of major upgrades. Extra charge for safe in room. No fridge, hair dryer, ironing board, bedside clock in room. Beds are very hard and all of the furniture is falling apart. Have to ask repeatedly for extra bottled water at front desk. Food is only ok. Buffets have limited hours. Not all inclusive! Beach nice but very busy.

Hotel Marina El Cid Spa and Beach Resort: Amazing resort and staff!!

Hotel was amazing, pool area and cliff jumping was awesome for the kids. Highlight of the kids trip was our butler Eduardo 😃He was amazing and the kids just loved him! We were in platinum building 14 with an amazing ocean view and huge room.

Occidental Nuevo Vallarta: Nice Resort but "less than expected "quality of services

It's a beautiful resort, clean and well kept. The beach was beautiful and we could walk for miles on the fine sands, good for beach lovers. -It wasn't the most of welcoming of check -in that we have been experienced. The front staff offered slow services and some appeared not knowing how to provide good customer service. -The room was nicely setup but it was too small for three adults. we had an exactly similar room as our son's with similar size and arrangement but he paid for two  [... read more]guests and we paid for three. Although we had paid triple and had requested a room with 2 double beds and one sofa bed, we were offered a room with only 2 beds, without sofa bed. We were given only 2 sets of towels, 2 glasses, 2 cups...and had to repeatedly asked the housekeepers for extra daily. When we asked the front desk that we had reserved a room with sofa bed, we were told that it's a busy time and they have none available but they do have one in the Royal level with an extra charge of 3500 pesos per day, or 2750pesos after the discount ( we had a discount coupon ). We told them that we don't need Royal service but just need a bigger room with enough beds for three persons, they then asked us to pay 2500pesos extra per day. We felt not being fairly served and decided to stay in the same room. -the wifi was another disappointment. They charge US$12/ day/ device. Unlike other resorts, there was no wifi available in the lobby at this resort. - the food was just ok. There were limited selection of food at the buffet in the first few days when we arrived, but we had better selection from The XMas day, though nothing special. The restaurants food were much better. We like the services at the Hacienda and Tokyo. - the entertainment were ok. We like the Michael Jackson show, but too bad the announcements were all in Spanish, possibly the resort wanted to entertain the majority of the Spanish speaking guests. -some of the staff were very friendly and some bartenders provided good services. We can't forget the good services and good conversations we had with Ricardo Marcos, Miguel, Jesus,... at the Hacienda and with the staff at Tokyo restaurants.

Selection Riviera Cancun: Amazing resort

Loved the food, the service, the comfort and the walks along the beach. Swimming in the ocean was poor. Aaaassaassaassasaaaaaasaasaahdhdhfjfjjfjdjdjjdjdjdjdjjdjdjdjjfjjfhfjfjfjfjfjfjfjfjfjfjjfjfhfjjfjfjfjfjfd

Riu Palace Pacifico: Amazing resort

EVERYTHING about this hotel and resort was supereme quality, the best customer service and we had the very best time. Very impressed, we are planning next trip back. Stuff was very amicable and welcomed

El Dorado Maroma: Quiet, intimate resort.

This is a lovely, intimate resort. Even when it's full, it feels deserted. What a beach! Miles of fine, white sand to run or walk along. Food, as in any Karisma resort is great, although usually only three restaurants are open. Evening entertainment is pretty lame but they try. Great resort to just veg at.

Catalonia Playa Maroma: Beautiful Beach!

The beach is beautiful, after they clean it up. The amount of plastic that washes up is disgusting. Probably most from the cruise ships. I don’t know why that can’t have one person to walk up and down the beach cleaning it. With the money pumped in, I’m sure they could afford. Rooms are nice. Food was better last year. Great staff!

Tukan Hotel Playa Del Carmen: Mixed feelings

The best thing about this hotel is its location; right on 5th Ave at the centre of the action. However, multiple things are problematic: 1) our room was located right by the cleaning crew's storage room which meant very loud and inconsiderate conversations at 6am and 11pm. 2) although our room was cleaned daily, we had to ask for basic things like hand towels and for the shower head to be fixed. The shower head was so bad that it was impossible to shower. Who would put guests in a room that  [... read more]has such amenities? 3) don't count on a good night's sleep... we could hear the shows/music from nearby venues as if they were playing right in our room.

Riu Caribe Cancun: Very good experience

We had an excellent time in this hotel, the only thing missing is that we didn’t know we need to book seat for Christmas dinner. It was a long time waiting and we even didn’t get to go to the restaurant we wanted

Dreams Puerto Morelos Resort and Spa: Fantastic resort

We loved our vacation at Secret Silver Sands. The food was especially impressive. The service, whether at any restaurant, at the pool or at the beach was very attentive and friendly. 15 to 20 minutes from the airport which cut down on travel time to and from the airport.

Bahia Principe Explore Akumal: Amazing resort, wonderful resort, excellent

The best resort we’ve been for everything we rate 100%. Excellent for everything :dining,cleanliness,beach,pool etc. We were very happy and had a wonderful vacation and holiday at Luxury Bahia Principe Akumal Don Pablo Colection

Grand Oasis Riviera: Beautiful Resort/Room Issues

Resort was beautiful , loved the clean pools , food was awesome , buffet carried huge collection. Coming to room , we were not that lucky, first room we got was balcony as promised by my agent , but that room had a leaky washroom and they did not upgrade us instead shifted us to a smaller room. Whose shower broke very second day ,had choked Wash basin which never got fixed, then we had faulty AC which hardly got fixed . We complained 3 times AC worked only one day even after so called "repair" [... read more].

Riu Flamingos: Excellent

Really I can not find any words to describe it, I just want to say I will go there again as soon as possible. Wow wow wow amazing. First about safety and security, it was excellent,there where a lot of security garde every where , Second hotel was very clean and all the time people was working to keep every where in Side and out side of the hotel clean . About food , first time in my life I saw a hotel that have 24 hours available food , the food was different and for every tast , about d [... read more]rink wow it was unbelievable good . And many other amazing thing that I can not describe it .

Barcelo Gran Faro Los Cabos: amazing hotel

Hotel was very nice. i liked the way it looked service was good. i enjoyed the food and the hospitality was good. The pool and beach were very nice. liked the view from the restaurant and the snack bar

Riu Emerald Bay: Excellent Resort

This was my wife and I's first time in Mexico, and we would return to this resort in a heartbeat. Excellent service, pools were clean, and the environment was always positive and friendly. The food was also excelent, as they had a variety of options that would suit picky eaters all the way to vegetarians. Drinks were also always readily available, and their was many options to choose from.

Grand Park Royal Cozumel: Fantastic Resort

This was our second time to this resort. Great family fun, 2 older adults (in our 50s) and a 21 year old and a 15 year old. There were activities for everyone. Resort is small but very well laid out. A la cartes were wonderful, infinity pools were awesome. Rooms were nice and clean. Beach was very small, but excellent for snorlking.