Grand Decameron Cornwall Beach: Wonderful beach

The food was not so good. Whole resort was very clean. Stuff was usually polite. Drinks were amazing. The beach was incredibly clean, water was unbelievable. Mediterranean Ala carte restaurant menu was poor and the food was not tasty.

Bahia Principe Escape Runaway Bay: Amazing Time after COVID lockdown

From the moment we arrived until we left, everything was exactly what we needed. Friendly people, lots of sunshine and delicious food. Mske sure to visit the beach bar and have some Appleton 12 year on the rocks while hearing interesting stories. Can't wait to return.

Sandals Caribbean Cay: Exceptional service

Just got back from Sandals Royal Caribbean. Our first time at Sandals and the service was exceptional. Staff wear they mask indoor and outdoor. Tables and chairs are disinfected between customers. Felt very safe. COVID testing was very well organized. We received a note in our room on day 4 with the date and time. We were tested on day 5 and got our results on day 6, about 24 hours before leaving. We did not hear of anyone testing positive. Thanks Jenn for your assistance. We had a great time [... read more].

Couples Negril: Great resort as always

The hotel was taking all precautions to reduce Covid spread from employee served buffets to wearing of masks in high traffic areas Reduced capacity and one day delayed turnover room occupancy was also appreciated We highly recommend this resort to any future travellers as we felt safe and well taken care of while there

Excellence Oyster Bay: Good but not excellent

My partner and I just completed a one week stay at EOB last week. Overall, we really enjoyed our time here. The private beach was beautiful, the amenities were lovely and the rooms were spacious and well-designed. Staff were generally very friendly and attentive. Most of my negative feedback was related to the food: *This was some of the worst resort food I have had anywhere. The produce was bad, fruit and veggies were wilted, flavourless and colourless. *There were few healthy options  [... read more]and gave up on salads after day two as no matter how the salad was described, i.e.'Creole salad, Crunchy slaw" etc it was all the same dark green shredded lettuce mixture, usually no salad dressing and definitely no slaw-like veggies in site. *It would've been nice if there was always a buffet meal option, other than just for breakfast. *Stick to basics and Jamaican food. So many of the menus featured overly-complicated and fancy sounding descriptions, when in reality, it was just a flavourless variety of whatever you may have ordered i.e. pasta pizza fish meat etc. *Portions could be tiny and my meat was always undercooked or tough and chewy. *For people who don't day drink, or drink at all, having the option of various fruit juices and smoothies by the pool and beach all day would've been awesome. *The blended cocktails were not the best, tasted like they were from a cheap mixture. *If you are bringing USD for tipping, do yourself a favour and try and get as many ones as you can before entering the resort as it was often impossible to get anyone to break up bills into smaller amounts for us. *As I have experienced at other resorts, it would've been nice to have our keycards on wearable bracelets but not a big deal. Ultimately, enjoyed our stay here and would recommend to people as long as quality of food is not a dealbreaker (for some, it is not important but more so weather, atmosphere, overall experience etc.)

Bahia Principe Escape Runaway Bay: Interesting Resort…Castle life

The hotel is absolutely beautiful, my room was fit for a queen, if I could I would transport it back to my house. The service was outstanding. The staff are above and beyond 10 star. They made you feel at home. My view was beautiful and tranquil. Chef we need to chat.

Royalton Hideaway Blue Waters: Customer Service is Overrated

I would like to start my review off by saying that it was great to be back on a plane visiting an island that is my home away from home. After 18 months of uncertainty around what travel was going to be like, PCR tests (I know only an Antigen test is required), anxiety around potential overcrowding at the airport and on the plane, it was great to land at the Norman Manley airport and see my lovely island again. I would also like to note that I have stayed at the Royalton White Sands and Blue [... read more] Waters multiple times pre-covid/pre-2020. The team at Royalton was able to win me and my family over because of some amazing individuals on the team. I stayed at the hotel the week of September 19th. I was lucky enough to be able to work remotely on the most beautiful island in the world. The team running and working in the buffet and Calypso restaurant (servers, greeters, chefs) and the housekeeping team are AMAZING! Their customer service is exactly what I expected and recall of my times at the hotel. You could tell how passionate both teams were and dedicated to ensuring the best client experience possible. I am accustomed to travelling and dining alone, the team always made sure I did not feel alone or left out. The individual assigned to my room from the housekeeping team was kind, professional and should probably be training teams at other resorts. The front desk staff require training! Their attitudes demonstrate that they believe they are doing the guests a favor. You can tell that they have quickly forgotten that the entire island is still recovering from a pandemic and none of us are guaranteed the roles we currently hold now. To the bellman who secured transportation for me to the airport, when Sunwing decided to send a bus that could not hold everyone, thank you! I appreciate you and although some might say it is your responsibility, you did not have to be so kind and caring. To the bartenders and team, thank you for always being "on". It is not easy to have to be in a position to entertain people all the time, especially when they have had too many drinks. Overall, Royalton you have some work to do to get back to the way things were pre-pandemic. There are a number of hotels that have opened up in the same vicinity and people will go where their money is appreciated.

Couples Swept Away: Amazing Resort

This was our 7th visit to Couples Swept Away since 2012. We still love going there to relax and recharge. The resort is kept clean indoor and outdoor. The food is always amazing at all the places to eat. The staff are always friendly and courteous. There is lots of things to do or do nothing, there is no pressure. I highly recommend CSA

Dreams Rose Hall: Fantastic vacation!

We just returned from a fabulous week at this resort. The hotel and grounds were kept in pristine condition and the Covid protocol went above and beyond our expectations. They took great care to ensure that both their employees and guests are kept safe. The wearing of masks was compulsory throughout the whole resort, with the servers wearing goggles, a face screen and a mask. Hand sanitizer stations were in abundance and they had an attendant sanitizing the buttons on the elevator. The food  [... read more]was amazing and the Jamaican people were warm, friendly and accommodating, as always. We would definitely stay at this hotel again 😊

Dreams Rose Hall: Amazing resort!

Food was excellent! Service was excellent. Activities were great. I had fun. I liked the slide in the pool but next time wouldn’t focus on a hotel with a water park only because I have mobility issues. Although it was very fun. U don’t even have to leave the resort because there’s so much to eat, drink and do. Close to airport. It was great there.

Couples Negril: Great resort !

Very nice clean hotel! Exceptional beach and swimming in the ocean!! Very pleasant relaxing holiday even during this difficult times. Staff working hard to keep resort clean and sanitized also to please the guests. Very nice touch from the hotel to arrange the Covid test for return inside the hotel and free of charge. Thank you Coupels Negril ! Very good job!!

Sandals South Coast: Couldn't have went better!

We were at Sandals for our honeymoon. As soon as we arrived and throughout the trip we realized what a strong standard the Sandals resort and staff had set. The beach was calm and relaxing, the staff was very friendly and lastly the food was amazing. Not a single complaint, Sandals is out new go-to resort.

Couples Negril: Wonderful holiday

Felt totally safe while we were there -masks were worn by staff and guests. Hotel was only at 20% capacity but we were very well taken care of and had a most enjoyable time -we definitely will come back after covid -that’s for sure. The only downside was the wait at the airport when we flew in to Jamaica-it took over 2 hours to get through the airport even though the other two aisles on either side of us went through quite quickly- but that was the only downside.

Bahia Principe Explore Jamaica: Nice resort for a for a fair price

Over all it was a good stay at Bahia Principe. This is my 7th time staying here and it has improved every time I stay here. They were very strict on people wearing their masks while in the resort and all the staff are wearing one too. Staff are very friendly and polite. Rooms were clean and the beach is nice. Food is decent but not the best. U can go do almost all the usual excursions while there during the pandemic.

Couples Negril: Amazing Resort

Smaller adults only resort with gorgeous white sand beach. Water so clear too. Would return again. This resort is more geared to adults over 40. It’s a quieter resort. Not a party till 4am resort. Entertainment most nights is quieter live musicians during dinner hours. Then around 9pm a feature singer is on till 10. After that it’s piano bar. No disco (yet). The house band & all singers were top notch! Covid Protocols in place. All staff wear masks. When entering any restaurant you [... read more]r hands get sanitized & your table is sprayed with sanitizer before getting reset. We wore masks whenever near others including staff when ordering food or drinks. The staff are happy to be back to work & ask us constantly if we felt safe or what more they could do to make our stay better. Ride to & from resort on their shuttle bus had lots of spacing between others. As I said earlier I would return again. Not a bad thing to say.

Royalton Negril Resort And Spa: Definitely recommend

food was delicious, staff were friendly and attentive, entertainment was impressive and the beach was fabulous! The only shortcoming was the room being stocked with water on a daily basis. I went with my 2 teenage daughters and they loved it!

Royalton Negril Resort And Spa: Jamaica Royalton Negril Dec 23-30, 2020

Air Canada Rouge didn't have my Aeroplan # so they didn't know I am Elite for Life and a Million Miler so had seats at the back of the bus (after considerable effort finding seats together thru check in). We arrived on schedule yet took an hour to get through airport. We sat for another 45 min on the bus while we waited for smokers to finish their cigarettes! We got to the Royalton four hours after landing in Montego Bay!! (this was the same Time it took to fly!) Took a long time to check i [... read more]n. We liked our room when we finally got there and hotel scenery was very nice. Problems really weren't noticeable until we tried to get water in the morning since there was nothing in our room/bar fridge. At 7am, I called room service but no one answered. I made the long trek to the front lobby as a security guard said they have water. Not true, and front desk called room service but still no answer. I was also not impressed that we had to line up to make dinner reservations each day at 9am. Lineup to breakfast buffet was 30 min and then once in the food area, lineups everywhere since no food was out on display (no buffets). It really tested your patience. The service in this hotel was really bad everywhere. But worst of all, the food quality in most restaurants was really poor. I have stayed in many all-inclusive properties (Paridiso was booked in 2019 for our group of 7 in the DR and it far outweighed the food experience with my girlfriend (GF) at the Royalton). I want to believe the quality was poor due to covid19 but why? Service being poor makes more sense since they were understaffed and only 58% occupied according to the customer service manager. I would like to write to The Royalton about our experience to see if they would offer us anything as we want to return- this time to The Grand Lido in Negril on our next vacation (after Covid). We know a number of restaurants were closed and we think it may be a different experience next time. I want to give them another chance as my GF stayed there many years ago and was recently at the Royalton White Sands with her mother and kids last March just prior to the lockdown. She was pleased with the food on that trip so she too was disappointed with the quality of the food and the very slow service in almost everywhere we went at the Royalton Negril. We also didn't sleep past 7am each day as someone outside our room would start talking and laughing everyday once the sun rose up. I think it may have been a security guard a few floors down near the pool. Very annoying when you are on vacation!!! Do you recommend we write to the hotel? If so, would you have a specific address? thank you, Scott Rogers

Bahia Principe Escape Runaway Bay: Good Getaway during Covid

Some Safety Measures The hotel took steps to insure our safety - all staff wore masks (often pulled down below their noses), served the buffet from behind glass, and took temperatures before entering the dining areas and required hand sanitizing. Servie The service and food was a bit disappointing... staff were overly pushy trying to sell us privilege memberships (total scam! ask about 18% interest for payments), and typical services like room service were not available - though after we  [... read more]talked with the Air Canada rep. they were re-instated. Hot water in the shower was very limited. We were told to run the taps in the sink and tub to make the water hot in the shower. This worked sometimes. Food Food in the buffet was unsatisfying... we made sandwiches often. There was a salad bar, make your own pasta, Jamaican fish and chicken, and whatever the theme was. Desserts looked beautiful but were flavourless and gelatinous. The a-la-carte restaurant was enjoyable, located in one building with a different menu each night. The servers were efficient and friendly. We loved the setting beside the ocean! Bookings were very limited. Air Canada offered us another a-la-carte meal (4 instead of 3 which came with the booking), and the resort upgraded our room for since it was our honeymoon and included a bottle of sparkling wine. Pool and Beach Pool was clean and attendants often sanitized the sun lounges which were spread a part. Some games and events did not happen during the week. There was a larger local crowd on the weekend and games and music took place. Beach is small but well maintained. The beach party one evening was a lot of fun with a fire performer and dancing game. Overall The Bahia in Tulum, Mexico is ten times better for the food, experience, beach and pool. Not sure if these changes were related to Covid... services and food were very limited. Booking with Air Canada was a good idea because the representative followed up for us at the resort.

Legends Beach Resort: The Beach

I enjoyed my stay a Legends. Kendrick was the host with the most, sharing fishing tales of his life on the Island. Missing Kess with my morning coffee and Jean's breakfasts while she sings along with the music. Always greeted with a smile in the morning from grounds keeper Collin. Enjoyed my little visits with Jackie. The only thing that really needs to be improved on is, if you are arriving on a Friday night. The boxed meal that was supposed to be a meal was unacceptable. Considering Fri [... read more]day night is Jamaican night you would expect to be given something other than a bit of tuna (i think that is what it was) on a tiny hamburger bun with a sliver of tomato and a couple pieces of some kind of cake. Ended up throwing it out. Was not a very good first impression of the resort. The food the rest of the trip was good although not a lot of choice. Would have liked to have had a bigger variety of fruit and more of it. Plus something other than cake for dessert. The best part of the trip was "the beach". Great vacation though, can't wait to come back.

Grand Muthu Runaway Bay Club Caribbean: Great place to holiday

This was our second visit to this resort. Staff is so friendly & efficient. The grounds were in beautiful shape, food is excellent and having your own little cabin is great. It is quite safe to go out of the resort to the surrounding little stores & gift shops. Although the main pool is a bit tiny & noisy we took advantage of the "quiet" adult pool at a different end of the resort.