Jewel Paradise Cove: Great Time

We were very impressed- resort is immaculately groomed on grounds - the employees are sooo great - everyone friendly and helpful . They make your stay amazing. Food was great - beach is smaller but very calm so if any balance issues your not fighting waves even on a rough red flag day . Bring a bit of bread into water and you will be surrounded by beautiful fish . Rooms were clean and up to date . My only suggestion is they reconsider the music in the evening - it’s very reggae and pop which i [... read more]s great but would be nice to have a lower key option - they should offer jazz or piano bar at top of Italian restaurant.The majority of guests are 40 plus . Some nights just wanting to chill - I find this a issue with most resorts - if your not looking for a long beach then I would recommend this resort .

Riu Palace Tropical Bay: Great resort

The beach is awesome and the grounds very well kept and neat and clean always . The food was delicious for every meal and the selection and variety was endless . Best of all was the courteous and amazingly friendly staff !

Couples Sans Souci: 5th Time visiting our friends here - and won't be the last!

This was our first trip back to Jamaica since Covid has altered our lives, and Couples didn't disappoint. Enhanced cleaning protocols were in place, staff were well prepared, and for the first time in months, life almost felt normal. Food quality was amazing, and the lineups at the buffet actually moved quicker with staff serving than they have in the past when it was "help yourself". It was interesting to note how the guests handled mask protocols, since they were required for internal space [... read more]s, yet some people chose to ignore that mandate. In general, the hotel and staff were amazing. If you are looking for a bit of normal in your life again, please don't hesitate to visit.

Riu Reggae: Beautiful resort

Very clean and all the members in staff are very friendly. Food was amazing and pools were so clean. I was celebrating my birthday with my friends we had great time. Thank you for your service and keeping the place super clean ❤️❤️

Ocean Eden Bay: Great Vacation

Beautiful Resort, the grounds are clean, and well maintained. Our room in building 3, room 3303 was nice, great view, very clean! The beach was good, the water was so warm! There were some rocks, but could be easily avoided! And lastly, the staff at this resort are wonderful, the lobby bar was where we would end our day. we were well taken care of from Jason, and Tania! The pool bar was really great also, thanks to Sharlette.

Riu Palace Jamaica: Great resort

Food was exceptional, breakfast, lunch and dinner at the buffet are excellent, presentation and taste was top notch. Smaller restaurants were also very good. The best thing about this resort is definitely friendly and super efficient staff, at the Aqua bar Renaldo, Winston and Gregory and bartender Ren were amazing. At the buffet our server Audley was so attentive and always , and pleasant to talk to. Not to forget the life guard David who was always in the good mood and ready to have conversati [... read more]ons. Rooms are clean and serviced twice a day. Lots of hand sanitizers all around and clean surroundings everywhere. Beach was clean however would need some improvement.

Riu Montego Bay: The Grand Dilema

Posting a review about the RIU Montego Bay resort for me seems to swing to both sides of the table. To explain the review I will review each part seperately. Arrival and check in: After a small hiccup of being directed to the wrong counter by a hotel check in staff member, the experience went well. Friendly, informative and quick. Waited almost three hours for the bellman to bring mybags to the room, and eventually got them ourselves, as I wanted to change and head to the beach or pool. R [... read more]oom: The room was ok. Small but clean. They seem to ha e a shortage of towels a d floor mats as I only had the full compliment on arrival. Each subsequent, after the room was serviced I had to ask for the towels which had either been forgotten or were not available. The bathroom floor mat/towel for exiting the shower was only avail on the first day. Was never available after that. The "fully" stocked mini bar was one bottle of dark rum, and one bottle of vodka(Not a recognized brand), Coca-Cola, sprite and water. Small easy to use safe I the room to keep valuables. Room.was generally good... towel issue not a major thing at all. Food / dining: The attempt at fine dining at the Asian and Italian, and Steakhouse needs work. The food quality at the buffet was actually better. Made three attempts to eat the steak in different restaurants at the resort. The advertised rib eye is not actually rib eye, but some not very well cooked mystery part of the cow. The breakfast options were good. Mix or local and American style food. The staff at dining rooms were great. Very friendly very help full. The jerk at the buffet was slightly better tasting than the jerk on the beach setup. Pool: The pool areas are all great. The pools are clean and tested multiple times daily. Lots of space at the 5 pools. Beach: Doing this separately from the pool as it was my only area of dissapointment. I did not know this before, but the hotel is built on reclaimed swampland and the beach photos are a bit misleading. The first 4ft or so when entering the water is white sand and clear water, but after that, the floor is all silly mud, dark grey in color which your feet will sink into about 2-3 inches when you stand. Not a great feeling at all. Going swimming was the reason I went on this trip but only did that at the beach on the first day. Only swam in the pool after that. Or stuck to the first 4 feet of entry to the water which was only 2ft deep. I'm probably not he only one who noticed this, because of the hundreds of people on the beach, I only ever saw about 10 people in the water. Bar: The bar has a set menu which does not co soft of any premium alcohol, but the pina coladas were amazing with the dark rum. I asked if the had Prosecco once and was told yes.. then watched him mix regular white wine with club soda. Hotel: Recently renovated, the decor is much better than that of what I had a glimpse of the RIU Reggae. Covid 19: Masks required for any service including the bar etc. Sanitizer is everywhere. Return...? Hard to say... I was content at the pool but being an islander myself, a d wanting the beach for swimming, I probably would not go back, although everything g else was ok... everything is not perfect, but does not really.need to be. Difficult to say I won't return due to the muddy beach when the staff was so great. If the beach swimming is not important to you, then I highly recommend this resort.

Bahia Principe Escape Runaway Bay: Amazing staff

This resort was beautiful and the staff were amazing! all in all such a pleasant vibe. Even though the resort was full of old people and mostly couple, The younger staff made it fun filled. I wanted to give a special shout-out to some of my favourites JEVAUGHN, DERMAN, JADE, ALEX, Dj LUIGI, LADY T, Dj POPSTAR, LEMARK, MJ (Michael) these guys need more recognition and of course the dining staff and staff from ala cart! All white party that happens every Saturday was lit!!! I just wish that the re [... read more]sort will bring out more of the Jamaican culture and songs!!!!!!! I wish the music can be louder and jamming through out the day and not just by the pool! 🙄 I miss my morning cappuccino from the lobby bar! If I have to come back it’ll ONLY be for the STAFF !!!!!

Bahia Principe Escape Runaway Bay: Beautiful resort

The resort is so beautiful, they work hard at their jobs to keep it clean . Hi to Geovoni and Montique , they keep the pool looking amazing. The staff is the best, they work hard to make you happy. Thank you to all the staff for making our first time in Jamaica a wonderful experience. Shout out to the entertainment team LADY T, Jade, Michael, Dj spooky. The bartenders will make whatever you want. The staff at all the restaurants and buffets work so hard to make you happy. The butlers and concier [... read more]ge work tirelessly to give you an amazing vacation. All this in a world pandemic. I love Jamaica and this resort.

Secrets St James: Great Beach

The hotel was very nice. Food was good as well, lots of choices and well prepared. Was slightly understaffed for room service and housekeeping services - in my opinion. Also has a vacation club they really ant you to take in the presentation and they offer you a meal... really it's a meal already included in your "All Inclusive" and I personally don't like that push. I would still return for the weather, atmosphere and the relaxation.

Grand Decameron Cornwall Beach: Very disappointed

The resort was very clean and we saw constant cleaning and sanitizing going on during our visit. Room were clean and comfortable and most staff were very accommodating. Unfortunately that's where it ends. The food was terrible (dried out meats and fish), not much choice of vegetables and at breakfast, alot of the time there was no bacon and if you wanted an omelet, hardly any mushrooms onions etc were available. The evening entertainment was next to nil and done by 10PM We were under the impres [... read more]sion that we could go next door to the sister resort for lots more entertainment and restaurants. That resort was closed down! Don't waste your money.

Grand Decameron Cornwall Beach: Wonderful beach

The food was not so good. Whole resort was very clean. Stuff was usually polite. Drinks were amazing. The beach was incredibly clean, water was unbelievable. Mediterranean Ala carte restaurant menu was poor and the food was not tasty.

Bahia Principe Escape Runaway Bay: Amazing Time after COVID lockdown

From the moment we arrived until we left, everything was exactly what we needed. Friendly people, lots of sunshine and delicious food. Mske sure to visit the beach bar and have some Appleton 12 year on the rocks while hearing interesting stories. Can't wait to return.

Sandals Caribbean Cay: Exceptional service

Just got back from Sandals Royal Caribbean. Our first time at Sandals and the service was exceptional. Staff wear they mask indoor and outdoor. Tables and chairs are disinfected between customers. Felt very safe. COVID testing was very well organized. We received a note in our room on day 4 with the date and time. We were tested on day 5 and got our results on day 6, about 24 hours before leaving. We did not hear of anyone testing positive. Thanks Jenn for your assistance. We had a great time [... read more].

Couples Negril: Great resort as always

The hotel was taking all precautions to reduce Covid spread from employee served buffets to wearing of masks in high traffic areas Reduced capacity and one day delayed turnover room occupancy was also appreciated We highly recommend this resort to any future travellers as we felt safe and well taken care of while there

Excellence Oyster Bay: Good but not excellent

My partner and I just completed a one week stay at EOB last week. Overall, we really enjoyed our time here. The private beach was beautiful, the amenities were lovely and the rooms were spacious and well-designed. Staff were generally very friendly and attentive. Most of my negative feedback was related to the food: *This was some of the worst resort food I have had anywhere. The produce was bad, fruit and veggies were wilted, flavourless and colourless. *There were few healthy options  [... read more]and gave up on salads after day two as no matter how the salad was described, i.e.'Creole salad, Crunchy slaw" etc it was all the same dark green shredded lettuce mixture, usually no salad dressing and definitely no slaw-like veggies in site. *It would've been nice if there was always a buffet meal option, other than just for breakfast. *Stick to basics and Jamaican food. So many of the menus featured overly-complicated and fancy sounding descriptions, when in reality, it was just a flavourless variety of whatever you may have ordered i.e. pasta pizza fish meat etc. *Portions could be tiny and my meat was always undercooked or tough and chewy. *For people who don't day drink, or drink at all, having the option of various fruit juices and smoothies by the pool and beach all day would've been awesome. *The blended cocktails were not the best, tasted like they were from a cheap mixture. *If you are bringing USD for tipping, do yourself a favour and try and get as many ones as you can before entering the resort as it was often impossible to get anyone to break up bills into smaller amounts for us. *As I have experienced at other resorts, it would've been nice to have our keycards on wearable bracelets but not a big deal. Ultimately, enjoyed our stay here and would recommend to people as long as quality of food is not a dealbreaker (for some, it is not important but more so weather, atmosphere, overall experience etc.)

Bahia Principe Escape Runaway Bay: Interesting Resort…Castle life

The hotel is absolutely beautiful, my room was fit for a queen, if I could I would transport it back to my house. The service was outstanding. The staff are above and beyond 10 star. They made you feel at home. My view was beautiful and tranquil. Chef we need to chat.

Royalton Hideaway Blue Waters: Customer Service is Overrated

I would like to start my review off by saying that it was great to be back on a plane visiting an island that is my home away from home. After 18 months of uncertainty around what travel was going to be like, PCR tests (I know only an Antigen test is required), anxiety around potential overcrowding at the airport and on the plane, it was great to land at the Norman Manley airport and see my lovely island again. I would also like to note that I have stayed at the Royalton White Sands and Blue [... read more] Waters multiple times pre-covid/pre-2020. The team at Royalton was able to win me and my family over because of some amazing individuals on the team. I stayed at the hotel the week of September 19th. I was lucky enough to be able to work remotely on the most beautiful island in the world. The team running and working in the buffet and Calypso restaurant (servers, greeters, chefs) and the housekeeping team are AMAZING! Their customer service is exactly what I expected and recall of my times at the hotel. You could tell how passionate both teams were and dedicated to ensuring the best client experience possible. I am accustomed to travelling and dining alone, the team always made sure I did not feel alone or left out. The individual assigned to my room from the housekeeping team was kind, professional and should probably be training teams at other resorts. The front desk staff require training! Their attitudes demonstrate that they believe they are doing the guests a favor. You can tell that they have quickly forgotten that the entire island is still recovering from a pandemic and none of us are guaranteed the roles we currently hold now. To the bellman who secured transportation for me to the airport, when Sunwing decided to send a bus that could not hold everyone, thank you! I appreciate you and although some might say it is your responsibility, you did not have to be so kind and caring. To the bartenders and team, thank you for always being "on". It is not easy to have to be in a position to entertain people all the time, especially when they have had too many drinks. Overall, Royalton you have some work to do to get back to the way things were pre-pandemic. There are a number of hotels that have opened up in the same vicinity and people will go where their money is appreciated.

Couples Swept Away: Amazing Resort

This was our 7th visit to Couples Swept Away since 2012. We still love going there to relax and recharge. The resort is kept clean indoor and outdoor. The food is always amazing at all the places to eat. The staff are always friendly and courteous. There is lots of things to do or do nothing, there is no pressure. I highly recommend CSA

Dreams Rose Hall: Fantastic vacation!

We just returned from a fabulous week at this resort. The hotel and grounds were kept in pristine condition and the Covid protocol went above and beyond our expectations. They took great care to ensure that both their employees and guests are kept safe. The wearing of masks was compulsory throughout the whole resort, with the servers wearing goggles, a face screen and a mask. Hand sanitizer stations were in abundance and they had an attendant sanitizing the buttons on the elevator. The food  [... read more]was amazing and the Jamaican people were warm, friendly and accommodating, as always. We would definitely stay at this hotel again 😊