Bahia Principe Escape Sian Ka'an: Wonderful resort
We had a Penthouse suite, so spacious and loved the Jucczzi in the evening.
The La Carte were all excellent, Alux was our favourite.
Pools were all great, we were at the quiet pool everyday.
The room was made up everyday and fridge restock.
The staff is wonderful and all smiles,
This was our first time at Sain Ka’an.
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ChanD -
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Bahia Principe Explore Coba: Great getaway!
We booked at Coba and it was a great getaway. We left our child at home and she would have appreciated the resort as very child friendly. It is not right on the ocean so trolly or 10min walk in high heats.
Plenty of food options. The resort is massive and can be overwhelming. Booking with Tripcentral was awesome and we will do it again. They were in constant contact and great to deal with.
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Bonham -
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Bahia Principe Explore Tulum: Beautiful and friendly resort
I love this resort and will go again. All staff are very friendly and accommodating. The grounds were immaculate. Rooms and restaurants have been updated. Wifi is much better than it was a few years ago. Great family resort! Kids camp programs and great inclusive staff members. Kids splash pad/waterpark/pool are awesome. Beach was beautiful, yes there was seaweed... its the ocean. But staff was on top of it every day! Entertainment every night that everyone could enjoy outside. Literally my one [... read more]and only complaint is the pool decks are incredibly slippery if you are even slightly wet. So bring pool deck shoes!
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Private -
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Bahia Principe Explore Coba: Relaxing holiday
Coba is a very nice resort. It is a little aged but kept very clean and well maintained.
Food is good it’s your typical buffet food. Always find something to eat.
Pools were very nice. Sometimes hard getting chairs in shade. But that’s every where. Also because of staff shortage they didn’t have the towel booth open at quiet pool which was a inconvenience having to walk all the way over to the other pool to get towels.
Staff were all very friendly and professional. They all seem to go [... read more]far and beyond to help you.
Large resort so expect walking. They do have trolleys to take you to other parts of the resorts and beach.
Overall a very nice resort, if your expectations are a new fancy resort it’s not for you, it’s dated but very clean.
We enjoy the Bahia Principe chain been to 4 different ones in different areas.
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Shane -
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The Eurostars Grand Cayacoa: Good Resort
Overall just good, not great. Buffet was good, not great. A decent beach area but smaller in size. Lots of locals on the beach(they are public). Nightly enertainment was not good some nights(average to poor overall) they play bingo at 9pm in the enertainment area. Who wants to play bingo over watching a show and music at 9pm.
Workers are great Jose at the beach bar was great and Maxwell was in a supervisor role but was awsome he was always making drinks at the pool bar or the beach bar.
H[... read more]ad a ocean view room and the view was Amazing!!
Exactly what you get for a 4 star resort. Cant ask for much more. Great trip.
General - This resort is great but it is more for couples. I would not go to this resort as a single traveller.
Amenities - There is a party pool, a family pool, a more chill adult pool (older couples, no loud music or entertainment) and smaller jacuzzi pools. There is a Ping-Pong table, soccer pitch (family side), game room (family side), beach volleyball, bocci ball and pool tables available for use. The beach is quite large and has plenty of shade. There are usually chairs available but yo[... read more]u'll need to go early if you want one closer to the water. The actual water is quite murky and jellyfish are prevalent in the area.
Food - Food is available 24/7. The food overall is good but we were disappointed by the a la carte restaurants. The only good a la carte restaurants are the Italian and French. The buffet is above average for resort food.
Staff - Staff are overall good, however, many appear to be unhappy (this may be more of a reflection of the country rather than the resort). There are some excellent staff so we always tried to interact with these specific staff members and they made sure our needs were well met. If you wish to tip individual staff, you'll need to bring/insert tips in individual envelopes. Otherwise all tips are pooled for all staff to share (this could be another reason why staff are unhappy since tips aren't a reflection of their actual effort). One major complaint is that we were not provided with the "butler" listed on the resort website. We never once were approached by a butler or were even advised about them. Of the people that did receive a butler, they all advised that they saw their butler on the first say and that was it. Very misleading information.
Excursions - We went on one excursion to Santo Domingo through WestJet (Swoop). It was by far the worst excursion I have ever been on and it felt like more of a paid sales pitch to buy expensive items from souvenir and jewelry shops. We were told a 5 star lunch would be provided but it was just a buffet similar to what the resort offers. We also did not get to experience Santo Domingo whatsoever. Major disappointment.
Overall - Great trip if you are more akin to relaxation.
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Ramandeep sidhu -
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The Eurostars Grand Cayacoa: Amazing
Very good service ,food was good.I would go there again.we had a great time there enjoy every single day. Good experience, wish we knew Spanish so we can communicate more with people there.we were there to celebrate our 25th anniversary
Loved it thank you
The resort is nice and small which allowed it to be more personal. The staff knew you and were very friendly, helpful and accomodating. The grounds were well taken care of and the rooms were clean. The pools were amazing. The food was delicious. We felt very safe.
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Private -
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Bahia Principe Escape Ambar: Loved this resort!
We travelled early April 2023 to this resort for a week. The weather was perfect around 28 to 29 celsius every day. The grounds were pristine, our room was kept very clean and the bar kept well stocked by our awesome housekeeper, Nertania. The pool area was busy however the lounges around the deck were not allowed to be saved. Staff allowed vacationers an hour to return to their lounges or towels were removed. Usually this was not continued after 9 am. We ate at 3 of the a la carte restaurants [... read more]which were very good. There is quite a number to book from but book early on arrival as time slots go very quickly. We had a room with a swim up pool which we thoroughly enjoyed. We would definitely go back to this resort if we decide on Punta Cana again!
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Gramryder -
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Bahia Principe Escape Sian Ka'an: Was so happy to get back!!!
Returned to the Sian Ka'an in early April for two weeks and this was our first time back since 2019 and our fifth stay overall. It's our happy place for sure....the property, the service, the staff, the food all meet and exceed our expectations. Will be booking our next visit very soon!!
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Nick -
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Bahia Principe Escape Ambar: Beautiful
If you are thinking of booking one of the Bahia Principe resorts, this is the one to pick --- it is on the ocean, unlike Aquamarine or Grand Bavaro which you have a long walk or have to ask for a ride on the little bellhop cart to get to the beach.
I stayed in a "swim up" room: each Villa has about 10 rooms on the ground floor that open up to a small, semi-private pool that sits between the villa and the main path leading down to the beach. Technically the pool is a long strip shared by all t[... read more]he rooms, but the decks have dividers between them so you can easily ignore your neighbours.
This was perfect for me since I like to sleep in while I'm on vacation, and the lounge chairs around the main pool area and on the beach fill up very early (people do that annoying thing of putting a towel on a chair to "claim" it while they go off to do something else for hours.)
So the swim up room is quiet and private and has your own private chairs. If you want to socialize with other guests or be in a place with commotion and music then I'd say you don't need it ... but if you want to spend time by yourself or with your spouse without having to fight for a chair, then its perfect.
One other thing ... the swim-up rooms are in shade for only about half the day (makes sense right), so when you check in, think about what time of day you want to be sitting by the pool and ask them to put you in a certain room. If you like to have shade in the morning, pick a west-facing room, and if you like shade in the afternoon, pick an east-facing room --- they have both.
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CCraib -
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Bahia Principe Escape Ambar: Beautiful Resort
The Ambar resort is amazing. Beautifully decorated with everything you could possibly need. Some of my favourites are; sports bar, coffee shop, lobby, and beach area. It’s a large resort with accessibility to some of the other hotels. We stayed in a swim up corner which was very comfortable. We used room service and was delighted how easy it was to order on their app. Our order came exactly the time selected on the app and was hot and tasty. The a la cartes and buffets were perfect and no comp[... read more]laints on service or selection.
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Moose1967 -
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Bahia Principe Escape Aquamarine: Great visit to Bahia Principe Grand Aquamarine
Left Moncton, NB Canada and flew with Air Transat - well actually Smartlynx Airlines - booked with TripCentral about 6 weeks before the trip - great customer service with TripCentral - two hour delay taking off but all good - flight crew very attentive and some good food options offered for $$$ - nothing complimentary other than standard drinks - arrived March 10, 2023 - 4 hours and 15 minute flight - same time zone as Moncton so no need to change your watches - wheelchair ramps are rolled up to[... read more] the plane, very easy to disembark - we had a bout a 100 yard walk from the tarmac to the arrival gate lineups - quite a lineup at the Punta Cana airport right out to the opening doors - got thru the long lineup, took us about an hour to get to our bus with our luggage - about a half hour waiting for all clients to get to the bus - cold drinks offered at $$$ - short drive to the resort (so hard to see all the garbage on the way) maybe a half hour - Bahia Principe Grand Aquamarine - Adult Only - was dropped at the Amba/Aquamarine combined lobby then transferred quickly to our room in building 80 - room 204 - this room is further down the large building really close to the Aquamarine lobby and buffet - if you like short walks everywhere, pick building 80 - if you want a really good pool view and a half decent short walk everywhere pick building 81 or 82 poolside levels 2 and 3 - there will be some music and partying going on across from you but that usually was done by 11pm each evening -
Sand was too sandy, Water was too salty, Food was too good, Too many food options, Too many A La Carte Options, Pool was too refreshing, Lounging options were too plenty
Drinks were too good, Bartenders were too helpful !!! You guys get the drift now !!!!
Only negative of the trip was the loud room cleaning crews in the morning in the hallways - we were always up before they were around but noticed they were a bit noisy and any guests that liked to sleep in, their sleep was likely interrupted. On a positive note, the rooms were cleaned daily, crews were very friendly, bar fridge was stocked daily, extra towels and facecloths provided as requested. AC worked as it should - I had the ceiling fan on all the time on high to circulate the air - keep your deck door closed and closed at all times to keep the AC on when you are in the room. You need to put your room key in the holder when you are in the room for lights and AC to work - I think the AC still works when you are absent as the room was a good temperature whenever we returned. Bathroom had two sinks and jacuzzi tub - we did not use the tub - no need. Plenty of hot water, toilet paper, shampoo and soap. Standup walk-in shower was great with a rain head shower.
Left on March 17, 2023 - bus was right on time at the combined Ambar/Aquamarine Lobby - about a half hour drive to the airport - lineup at the airport leaving was very quick - we had to show our boarding passes and passports at least 5 times going thru the airport - grabbed some food before we boarded our plane, lots of options in the airport as well as duty free - be aware there are no flight announcements so be at your boarding gate one hour ahead of time - wheelchair ramps were rolled up to the plane, very easy to get on - we had a bout a 200 yard walk from the departure gate to the wheelchair ramps into the plane - the plane was boarded from both ends of the plane - two sets of ramps - flight took off on time. - 4 hour and 25 minute flight. Only issue was they separated myself and my wife - we just talked to the rep at the boarding gate and then they put up back together. During the first check in the computers went down for a short time, this may have been the issue. All in all it was easy to fix.
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Private -
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Bahia Principe Escape Ambar: Beautiful Resort
Beautiful gardens, very well kept. Latest building colour change very nice.
Staff very friendly and accommodating, food was plentiful with lots of variety. Bars were good, Limbo Bar was top notch, bartenders were true mixologists.
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Private -
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Bahia Principe Escape Bouganville: Nice Resort
The accommodations are quite nice. The rooms are large, comfortable and clean. Staff very friendly.
The buffet food was ok but the house wine (white and Red) were both subpar.
The a-la cart restaurants had a much better selection of well-prepared food and very nicely presented. The selection of specialty wines were good but a little pricy.
The beach area is well protected with lots of shade available from palm trees which allowed you to remain in one spot all day and still find both sun or s[... read more]hade.
The actual beach surf entry is small and drops off about 18" only 4 feet into the water. This seemed challenging for older clientele to climb out.
The water is a mirky green and there are some jellyfish. If you are looking for blue surf this is not the place for you.
Overall, it was a relaxing vacation and nice place to unwind for a week.
Remember the resort is isolated so if you are looking for quiet it will meet your needs.
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Private -
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Bahia Principe Explore Tulum: Great Resort
So much to love about this resort. Rooms were nice, pools were well kept, food was good. Service was great. The booking through tripcentral.ca was so simple and quick.
The trip from airport to resort was terrible. 2 hour wait before leaving airport. 2.5 hour trip. Almost 5 hours from rival. The resort requires a lot of walking.
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Private -
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Bahia Principe Escape Aquamarine: You get what you expect , always.
What you see ( in the ad.pictures, ) what you get. Nice, clean, quite, Good food, good bars, good beaches, good entertainment.
Perfect for younger generation. Surge for best season watch for rainy months .
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Private -
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Bahia Principe Explore Jamaica: Large Amazing Resort - Lacking Late Night Entertainment
The Bahia Principe is a very large resort, especially when taking into account the Luxury Accommodations.
The rooms, however slightly dated, are large and well kept. During our stay we did have a few issues with the room - no lightbulb on the terrace, leaking shower, broken key card reader - however all these problems were dealt with efficiently and all fixed within few hours of notifying the front desk.
The beach is absolutely gorgeous, and strategically located in a bay that shields the bea[... read more]ch from the stronger waves. The pool is large and is the home for the entertainment team who are wonderful.
The buffet has a wide selection of good food, however the restaurants are truly amazing. A definite must try!
The one downfall of this hotel was the lack of night time entertainment. At the lobby bar in the evening you could find live music however there was no show/entertainment. There was a stage at the Bahia Village and some locals told me there used to be entertainment/shows every night as well as a casino, however when the shows stopped the casino had to close. Luckily, we had thought to bring a deck of cards so we could entertain ourselves however many guests were not so lucky.
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Dave -
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Bahia Principe Escape Ambar: great resort
the resort was wonderful, Never having been to a resort before we weren't sure what to expect. It was amazing. Our room was perfectly located between the lobby/restaurant and the pool / ocean. Couldn't have been better everyone was so friendly andhelpful LOts of activities and the food was great
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All around the World -
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Bahia Principe Escape Sian Ka'an: Excellent Vacation
Everything about this place was wonderful clean rooms, great food and drinks at the many restaurants and bars, many pool options, nightly entertainment adult only and a quiet relaxed atmosphere. Thick foliage everywhere and such a kind staff. Wouldn't recommend for a younger party crowd