Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Private  - 

Verified Purchaser

Palma Real: Cuba Vacation

Hotel is ideal location downtown next to Havana Club nightclub, House of Rum, Bank, Calle 62 Bar, Barbacaos Steakhouse and many shops. Beach is a walk down the street which is unfortunately under repair. Snack/bar available and loungers under shade. Beach is very beautiful. Hotel is older and rooms need updating/repair. Moved to a better room with walkout to pool without issue. Entertainment shows and music daily at the pool in the afternoon. Buffet always had something - beef potatoes ice cream [... read more]

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Private  - 

Verified Purchaser

Palma Real: Good Resort Downtown

Good resort located downtown within walking distance to shops, restaurants, nightclubs and bank. Beach is across the street which had construction going on. Older hotel with swimup bar and music/entertainment at the pool. Nightly shows with bar available. Buffet choices were repetative. A la cartes were only open on fri/sat. Italian pizzaria was not opened. Snack bar choices were limited. Wine only available at the buffet or to purchase at the shops on site. Ran out of ice most days and rum one  [... read more]

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Krista  - 

Verified Purchaser

Occidental Cozumel: Beautiful resort!!

The grounds were beautiful with lush gardens and trees!! Beach was clean but disappointed in the ocean rocks and constant waves!! No swim up pool but clean and cold lol Food was good but buffets very small and not a lot of variety!! Services was great especially Carlos and Rayana!!! Rooms were clean and gorgeous!! Overall had an amazing trip and highly recommended!!

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Jbo99  - 

Verified Purchaser

Barcelo Ixtapa: Outstanding Resort

The staff, food and accommodations were outstanding. We really enjoyed our stay. The food and the views were amazing. Other guests were very nice and the resort provides many different activities for guests. I recommend this resort as it is in a great area compared to others. Thank you Tripcentral for the great customer service!

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Private  - 

Verified Purchaser

Allegro Cozumel: Our stay at Allegro Cozumel

Overall we had a great time, wish the kids / families that were there had utilized the kids pool more than they did. There are 3 pools, a kids pool, a more family oriented pool, and a bigger pool with swim-up bar/entertainment - we took this to be the adult pool, still lots of kids around/loud families Also wish there was a sign / rule about “reserving chairs” at the pool. Frustrating when people would reserve chairs, one day someone had 3 chairs reserved we were at the pool for 6 hours a [... read more]

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Private  - 

Verified Purchaser

Occidental Arenas Blancas: Fair

This was my second stay here, the resort is fair. I would not call it a 4 star though. If you go with the mind set that you’re going to Cuba for the beach and to relax then you’re good. We the food was acceptable but they need to work on their costumer service skills.

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Diamonddave  - 

Verified Purchaser

Barcelo Ixtapa: Amazing beach. Dated resort.

Pools are nice. Service is ok poolside. No room service. Drinks are watered down. DO NOT EAT THE SUSHI they dont know how to cook sushi rice and it is always half cooked. Mexican food is good. Food selection is large, if bland. Staff struggle with english. Location and rooms are really good, if very dated. This is a 4 star resort... at best.

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Private  - 

Verified Purchaser

Occidental Cozumel: Very Relaxing Resort

Rooms very clean and spacious. Grounds well kept. short walk to all areas, pools lobby and ocean. Buffets are a tad small. Staff gave very good service. Ocean a bit rocky going in. Not much going on for entertainment at night.

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Dan Rox  - 

Verified Purchaser

Barcelo Tambor: Amazing Resort

-grounds were luscious and green, extremely clean in all areas, including public areas -beach was lengthly and very quiet, but needed water shoes at top to walk on rocks, then very sandy once in the water -buffet was very nice, fresh, and plenty of variety -only 2 a la carte restaurants, but both were very good quality and service, however having to stand in line every morning the day of reservation was very annoying -very surprised at the amount of locals permitted on the resort, and seeme [... read more]

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Bill  - 

Verified Purchaser

Barcelo Solymar: 3 star resort

It was a good resort. We encountered some problems. There was no water at all for the most part of one day throughout the entire hotel. We only had cold showers for the other 6 days. It did not get to 50 degrees at all, more like 40 degrees. There was no hot water. The people were great, the hospitality was top notch. Huge resort and they were keeping up with the up grades. So huge that there was a lot of walking being done to go throughout the entire resort. I had no problems with this. 3 â­ [... read more]

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Cdog  - 

Verified Purchaser

Barcelo Bavaro Palace: Beautiful

This place is amazing for kids and adults, lots and lots to do. The food is alright. And the entertainment Is really good as well. I only wish they had like a beach bar/snack bar. This was really the only thing I wasn’t to thrilled about.

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Adeziel  - 

Verified Purchaser

Barcelo Bavaro Beach: Great resort for families & adults only

Large white sand beach, many different restaurants (Japanese, French, Italian, Spanish, Sports restaurant, etc.), & activities (mini-golf, golf, bowling, tennis, basketball, water sports, sailing, canoeing, etc.) many pools, water park for kids, many bars, 2 large theaters with great shows every night. Hotel is large with many different buildings so you never feel cramped up with people around, hotel rooms are very nice and beach chairs are always easily available with good shade from many palm [... read more]

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Adriatica  - 

Verified Purchaser

Occidental Tucancun: Good place to stay

We spent 2 weeks in Occidental Tucancun and had a really good time. The hotel was clean and had all the amenities one needs. It was really handy to have the mall across the street. The location of this hotel is great. The beach was beautiful as as always the case in the hotel zone and we spent a lot of time playing in the waves. If you are not a good swimmer, the ocean is tricky as the currents were strong and the waves big. We also found it quite windy, more so than in previous years when we we [... read more]

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Birdman  - 

Verified Purchaser

Barcelo Solymar: Resort is general is good; our room was bad!

Positives: location is right downtown, within walking distance of the local markets, rum store, clinic, local restaurants and live entertainment (Calle 62, Beatles Club), Dance Clubs (La Comprisita, Havana Club). Beach is awesome, food is average (always something to eat), A la Carte Restaurants are above average (Seafood, Spanish, and Mexican restaurant). Drinks are delicious! Hotel is clean, service is decent, staff are nice. We also had full access to the resort next door, Occidental Arena [... read more]

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MamaK  - 

Verified Purchaser

Barcelo Bavaro Palace: Great family resort

Very family friendly. Beach was fantastic. Jr suite very close to everything, beach, pool, buffet, main building. Fun in the casino where only free wifi available. Food was good, nice variety. Would go back again!

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Private  - 

Verified Purchaser

Occidental Tamarindo: Our second visit was a disappointment...

This was our second year in a row going to the occidental tamarindo. Things have gone drastically downhill. There are next to no staff anywhere, so the service was very poor. Tables full of dirty dishes, long lines to the beach bar. Dirty and broken beach loungers. But the deciding factor as to why this will be our last visit was the food. It was actually awful this time. Simple cooking like scrambled eggs, and rice were horrible. It’s as if the kitchen staff is untrained. The choices we [... read more]

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Seve  - 

Verified Purchaser

Barcelo Maya Palace: Beautiful resort

Six resorts in one complex. Each one is stunning by itself. Put them all together takes the complex up another level. The place is the largest resort complex we have ever stayed at. We were there for a week and still did not get to experience all the pools and restaurants. It's so big that it has it's own mall, casino and bowling alley. No reason to leave the complex except to explore other tourist destinations. The grounds were beautiful and well kept, as were the rooms. The king size bed was  [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: So much to do.

The resort is massive, yet you have everything you need close to you. We stayed at the Colonial but you have access to the other hotels. There is a lot to keep a family busy or you can sit and relax doing very little It is clean and service is excellent. You can get chairs in the shade at any time and the beach is great. The sea is warmer than the pool, which is too cold. I only managed to get in it 3 times! Al a carte restaurants are very good; lots of choice and good food. The buffet is a us [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Comfort that is world class

This was our seventh trip to this beautiful resort and it is consistently a paradise experience. We went with our family and we wake up to beautiful sunrises with palm trees sparkling with rays of sunshine, glasses of fresh orange juice with an abundance of tropical fruits, passion fruit and pineapple, family favorites, to a medley of buffet foods for everyone’s tastes. We love the cortado coffee ☕️ that makes us smile as we then relax before hitting the beach or pool. We play  [... read more]

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Warren10  - 

Verified Purchaser

Barcelo Maya Colonial: second time here and love this place

It is a beautiful resort with lots to do. grounds are very clean and staff is excellent. all the restaurants are amazing. we had an ocean front suite and it was spectacular. the beaches are beautiful and very clean. the night time entertainment was great and atmosphere is fun

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